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Shopify is building the future of commerce, but who are the people building it? Inside Shopify UX introduces some of the leaders and crafters on our UX team and asks them to explain the big commerce problem their team is trying to solve, and tackle some of the industry's challenges and questions. Listen to learn more about the meaty UX challenges our team is solving and how we're making it easier for independent businesses to thrive.
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Host Lola Oyelayo-Pearson introduces co-host UX Director Sadia Latifi to reveal the design process behind Shopify Editions. Full transcript. Sadia speaks with UX Director Maggie Fost, Design Lead Stephanie Chan, and Senior Staff Product Designer, Jordan Ouellette about the origins and process for launching the creative for Shopify Editions, taking …
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The evolution of buyer experiences for Shop
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1:16:52
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Host and UX director Lola Oyelayo-Pearson speaks with Senior UX Managers Katarina Batina and Matt Griffin about the development of Shop and Shop Pay. Shopify is building the future of commerce, but who are the people building it? The Inside Shopify UX podcast introduces some of the leaders and crafters on our UX team and asks them to explain the bi…
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Shifting to product research and strategic foresight
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Host and UX director Lola Oyelayo-Pearson speaks with senior staff product researchers, Heather McGaw and Chris Nicholson about how the practice of research at Shopify UX has changed in the last year. We cover the shift from UX to product research, the power of research to steer decision-making, and the optimism of critical inquiry and strategic fo…
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Host and UX director Lola Oyelayo-Pearson speaks with our VP of UX Cynthia Savard Saucier about the skills and mindset that are necessary to be successful at Shopify UX. We cover broadening your T, designing the recruitment process, and leading with trust. Full transcript: https://ux.shopify.com/inside-shopify-ux-s2-e10-6fda10ea72c6 Shopify is buil…
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Host and UX director Lola Oyelayo-Pearson speaks to Aditi Kulkarni and Farai Madzima about designing for different cultures, and why designers need to evolve the idea of good design beyond a Western-centric point of view. Full transcript: https://ux.shopify.com/inside-shopify-ux-s2-e08-bridging-culture-in-design-b20e3c694597 Shopify is building the…
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Host and UX director Lola Oyelayo-Pearson discusses the internship experience with former interns, now full-time product designers, Jayson Tan, Sophia Deng, and Nwando Nwafor. They share their insights from their time as interns and advice for anyone considering taking the leap to start a career in UX. Full transcript. Shopify is building the futur…
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Host UX Director Lola Oyelayo-Pearson speaks with UX Director Sadia Latifi, UX Director Monika Piotrowicz, and Senior UX Ops Manager Jen Rogers about leading UX at scale at Shopify. Full transcript. Shopify is building the future of commerce, but who are the people building it? The Inside Shopify UX podcast introduces some of the leaders and crafte…
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Accessibility and inclusivity in practice
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Host UX Director Lola Oyelayo-Pearson speaks with Content Designer Shay Perez and Senior Accessibility Specialist Scott Vinkle about creating equitable experiences for everyone. Full transcript Shopify is building the future of commerce, but who are the people building it? The Inside Shopify UX podcast introduces some of the leaders and crafters on…
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Host UX Director Lola Oyelayo-Pearson chats to Senior UX Manager Christine Zoltok and Staff Service Designer Roxi Nicolussi about finding flexibility in complexity. Full transcript: https://ux.shopify.com/inside-shopify-ux-s2-ep04-7fd3cd0d666 TL;DL? Read the blog-post summary: https://ux.shopify.com/designing-complex-systems-abfa43bb9408 Shopify is…
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CEO & founder Tobi Lütke on UX at Shopify
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Host UX Director Lola Oyelayo-Pearson chats to CEO and founder Tobi Lütke about UX at Shopify. Full transcript. TL;DL? Read the blog-post summary. Shopify is building the future of commerce, but who are the people building it? The Inside Shopify UX podcast introduces some of the leaders and crafters on our UX team and asks them to explain the big c…
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Host UX Director Lola Oyelayo-Pearson chats to UX Director Yesenia Perez-Cruz and Principal Designer Roy Stanfield about the tension between UX and visual design. TL;DL? Read the blog post summary. Read the full transcript. Shopify is building the future of commerce, but who are the people building it? The Inside Shopify UX podcast introduces some …
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Permission to nerd out: Designing developer experiences
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Host UX Director Lola Oyelayo-Pearson chats to UX Director Gavin Harvey and UX Manager Owen Williams about designing developer experiences, including: Should designers code? Designing for developers is like designing for kids Dev ops over developer destinations How do you prepare teams to design for devs? Lo/no code is controversial and how to desi…
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Season 2 of the Inside Shopify UX podcast ... coming January 2022
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Introducing Season 2 of the Inside Shopify UX podcast hosted by UX Director Lola Oyelayo-Pearson — available in January 2022 to watch as well as listen to. Shopify is building the future of commerce, but who are the people building it? The Inside Shopify UX podcast introduces some of the leaders and crafters on our UX team and asks them to explain …
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Many of the unique parts of our UX team show up in our hiring process. From our unique life story interview to our craft pairing interviews, members of our talent acquisition team make a real effort to get to know candidates as people, and give them a glimpse into what it's like to be part of Shopify's UX team. In this episode our UX recruitment le…
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Discovering products, tracking orders, and simplifying checkouts are some of the highest-impact ways that Shopify helps merchants succeed. All of them are covered by the Shop app, one of the most downloaded shopping apps in the Apple and Google app stores. In this episode our senior UX manager for Shop Jess Erickson speaks with host Dalia El-Shimy …
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Shopify Fulfillment Network with Vadim Tslaf
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Fulfilling orders can be one of the most frustrating and time-consuming tasks an online merchant has on their plate. That's why Shopify launched the Shopify Fulfillment Network (SFN) to remove that burden from merchants and let them focus on the parts of their business they do best. In this episode our senior UX manager Vadim Tslaf speaks with host…
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Selling across borders with Alaine Mackenzie
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Selling outside of your home country can be one of the most challenging things for businesses to manage, but can be an essential part of growth. At Shopify, our UX team is working to make the process of selling across borders as simple and seamless as possible. In this episode our UX director Alaine Mackenzie speaks with host Dalia El-Shimy about: …
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The Shopify Money team aims to reshape financial services by empowering Shopify merchants at every stage of their business. They do so by building and growing products like Shopify Capital and Shopify Balance. In this episode our UX manager for Banking Becky Kanach-Quade speaks with host Kevin Clark about: what Shopify Balance is and what it will h…
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Our UX director for Core products, Amy Thibodeau, has taken a winding path career path. Starting in arts organizations and then becoming an early member of Facebook's content strategy team, then starting at Shopify as a discipline lead before quickly leading a cross-disciplinary project (the launch of our Polaris design system) to becoming a cross-…
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Leadership within the Shopify UX team is a journey that has many paths. We have multiple leadership tracks and responsibilities can look different depending on who you are and what your strengths are. Learning what kind of leader you are is a key skill. To explore this topic, host Kevin Clark sits down with UX director and experience architect Kyle…
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Our Polaris design system was created to align us in building great experiences for Shopify businesses. In this episode, UX director Yesenia Perez-Cruz sits down with senior UX manager Kevin Clark to talk about the origins of the system, the philosophy that drives it, and how it's evolving. Plus: what the "trip wires" are for adding to the design s…
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Multi-channel with Veronica Wong and Lola Oyelayo-Pearson
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Multi-channel works towards helping merchants with their #1 challenge: growing their sales by marketing and selling on owned and unowned channels. Multi-channel is also the team that manages some of the key product initiatives we have with Shopify's largest partners including Facebook and Google. In this episode Multi-channel UX director Lola Oyela…
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The Shopify Retail team builds products for businesses that have brick-and-mortar retail stores, focusing on making Shopify the best commerce platform for these retailers. They invest their time on Shopify point-of-sales (POS) software and hardware, as well as cross-Shopify product work that disproportionately impacts retailers. In this episode Lol…
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Introduction to Ecosystem with Elizabeth McGuane
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The Ecosystem team's mission is to help help merchants meet 100% of their needs through apps, themes, and services, and attract new merchants to Shopify to become more successful entrepreneurs. It also aims to help our Shopify Partners around the world make commerce better for everyone. Our host Lola Oyelayo-Pearson sits down with senior UX manager…
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In this kickoff episode, our host and UX director Lola Oyelayo-Pearson speaks with our head of UX Cynthia Savard Saucier. They introduce how the UX team at Shopify is set up and dive into a number of ways that the team is unique. Learn about: Our mission and merchant obsession Why we don't need to sell anyone on the value of design How we embrace r…
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Interested in learning more about Shopify's UX team? Listen to this introduction to our upcoming podcast series from our UX director Lola Oyelayo-Pearson.
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