Best Lynette Kim Podcasts (2024)

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262. An Operator's Insights: From Army to Billion Dollar Company with Amber Monaco 47:10

5h ago47:10

47:10

In this episode of The Ops Authority Podcast, we're diving deep into the operational journey with Amber Monaco, owner of "You Need an Amber." From her start as a Navy paralegal to becoming a sought-after operations specialist, Amber shares invaluable operators' insights for professionals at all stages. We explore strategies for diversifying your op…

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261. The Ops Edition: Operators Questions Answered by Experts with Lynette Robinson 34:36

7d ago34:36

34:36

In this episode of The Ops Authority Podcast, I'm joined by Lynette Robinson for our new "Ops Edition" Q&A. We're tackling operators' questions from our community, covering topics crucial for both business owners and employees in the operations field. We discuss innovative ways to surprise and delight retainer clients, strategies for effectively ma…

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260. Using Your Voice to Build Trust and Attract Clients with Jessica Rasdall 37:14

21d ago37:14

37:14

On today’s episode of The Ops Authority Podcast, I am chatting with Jessica Rasdall about using your voice to build trust and attract clients. We are discussing more specifically on the importance of trust and effective communication for business success. Jessica shares strategies for creating trust and intimacy at scale. We highlight the power of …

1
259. How to Guide Your Clients Through a Leadership Sabbatical with Alyson Caffrey 37:06

1M ago37:06

37:06

Have your leaders thought about taking a leadership sabbatical? Alyson Caffrey, a small business Operations Strategist, is here to share more with us about leaders taking a “leadership sabbatical”. This structured approach allows overwhelmed business leaders to step back from daily operations and focus on strategic decision-making. Alyson outlines …

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258. Powerful Ways to Grow as an Operator (Even if You're Not Ready for the DOO Certification) 28:38

2M ago28:38

28:38

Today on The Ops Authority Podcast I’m sharing some powerful ways to grow as an operator — even if you’re not ready for the DOO Certification! I am sharing the concept of your “next best self” (NBS) as a guiding principle for development. I share the importance of a supportive network, self-awareness, and motivation. I am also sharing a way that yo…

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257. From Actress to DOO: A Story of How Action Overcame Obstacles with Mylesha Morgan Ramey 38:02

2M ago38:02

38:02

Welcome back to another episode of The Ops Authority podcast! On today’s episode, I have Mylesha Morgan Ramey on to share her inspiring journey from actress to DOO. Mylesha shares her unconventional career path, the challenges she faced, including a significant layoff, and how the DOO Certification and community played a crucial role in her transfo…

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256. How the Employee Path of the DOO Certification Set Bonnie Hoffman Up for Success 43:13

2M ago43:13

43:13

Did you know that we have two different tracks that you can take within the DOO Certification? We have the business builder track and the employee track. In today’s episode, I am chatting with Bonnie Hoffman, a graduate of the Director Of Operations Certification as she shares her journey to success within our employee track. We chat about the impo…

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255. The Specific Steps I Take to Successfully Scale Small Businesses 35:57

3M ago35:57

35:57

On today’s episode I am sharing the specific steps that I take to scale small businesses. I introduce my seven-step method that is specifically designed to help small businesses grow effectively. I highlight the importance of operational leadership, structured processes, and strategic planning while also sharing about the need for financial awarene…

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254. How to Position Yourself as a Strategic Partner with the Strategic Mapping Model™ 22:52

3M ago22:52

22:52

Welcome back to another episode of The Ops Authority Podcast! Today, I'll be discussing how to position yourself as a strategic partner using the Strategic Mapping Model™. I'll emphasize the importance of understanding a leader's vision and both the current and future state of the business. This model effectively identifies what is working and what…

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253. How Strategic Mapping™ Opened Doors for Kim Howard 36:36

3M ago36:36

36:36

Welcome back to another episode of The Ops Authority Podcast! I have Kimberly Howard on the show today. Kimberly is a Certified Director Of Operations and she is sharing her journey from educator to DOO. Our conversation highlights her action-oriented approach throughout the certification and beyond, and her belief in her abilities. She also shares…

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252. Natalie's Journey of Leadership, Legacy, and Learning While Balancing a Family 47:19

4M ago47:19

47:19

On today’s episode, I am sharing an episode that I did on the podcast “Growing Pains” with Alyson Caffrey. Tune in as I share about my personal and professional journey while balancing a family. We discuss the challenges of leaving a corporate career to start a business while prioritizing family. I emphasize the importance of intuition, empathy, an…

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251. The Power of Case Studies for Service Providers with Dana Owens 48:51

4M ago48:51

48:51

Have you used case studies in your business? On today’s episode, I am chatting with Dana Owens, owner of Next Level Copy, where we dive into the power of case studies for service providers. We discuss how case studies not only establish credibility but also showcase the effectiveness of our services and help attract our ideal clients. Case studies …

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250. How to Coach the Leader When You're a DOO with Lee Chaix McDonough 42:15

5M ago42:15

42:15

Hey, hey friends and welcome back to another episode of The Ops Authority Podcast! On today’s episode, I have the pleasure of having Lee Chaix McDonough, the founder of Coach With Clarity with me. Together, we explore the vital skills that are crucial for high-level operators when working alongside leaders. We dove into the significance of harnessi…

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249. How To Sell Your Services When You Prefer to Be Behind the Scenes with Ryann Dowdy 44:01

5M ago44:01

44:01

As operators, we are used to being behind the scenes. It’s where we are comfortable. Should this make it hard to sell your services? Absolutely not! In today’s episode, I bring on Ryann Dowdy to share more about how to sell your services when you prefer to be behind the scenes. Ryann is a sales expert, business strategist, connection marketing spec…

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TESOL Talk #87 | How to Teach ESL Online 6:35

6M ago6:35

6:35

In the digital age, teaching ESL online has become increasingly prevalent, presenting both opportunities and challenges for educators. In this episode, we dive into the world of online ESL instruction, offering expert insights, practical strategies, and firsthand experiences to help educators excel in the virtual classroom. If you have any question…

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TESOL Talk #86 | Overcoming Nerves in the ESL Classroom 5:17

6M ago5:17

5:17

In this episode, we delve into a topic that resonates with ESL educators worldwide: overcoming nerves in the ESL classroom. Join us as we explore strategies, anecdotes, and expert advice on how to confidently navigate the dynamic environment of teaching English as a second language. If you have any questions for Lyn or our staff about starting a re…

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248. Natalie's Interview: Confessions of a Terrible Leader 32:51

6M ago32:51

32:51

I had the honor to be invited as a guest on “Confessions of a Terrible Leader” with Layci Nelson. I’m excited to share my interview with you! In this episode, I share the difference between foundational/operational leadership roles and more strategic leadership roles, the importance of setting clear expectations and defining success when bringing o…

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247. How Kara Barnes Designed Work She Loves After the DOO Certification 49:08

6M ago49:08

49:08

Hey, hey friends! Welcome back to another episode of The Ops Authority Podcast! Today, I'm thrilled to have Certified DOO, Kara Barnes with us to dive deep into how the DOO Certification was the driving force in her journey to designing a career she truly loves. She gives a glimpse into her company, Backstage Ops, and her approach to business opera…

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246. The Journey from VA to Consultant with Sarah Neumann 39:35

6M ago39:35

39:35

Welcome back to another episode of The Ops Authority podcast. I have certified DOO, Sarah Neumann, here to share about her personal journey from being a Virtual Assistant to becoming a certified Online Business Manager and Director of Operations. She’s currently a consultant with a focus on team development. We dive into Sarah’s shift from doing fr…

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TESOL Talk #85 | TESOL vs TEFL — What's The Difference? 3:46

6M ago3:46

3:46

Join us as we unravel the mysteries behind two key acronyms in the world of English language teaching: TESOL and TEFL. In this enlightening podcast episode, we dive into the nuances that distinguish TESOL (Teaching English to Speakers of Other Languages) from TEFL (Teaching English as a Foreign Language). With expert insights and real-world example…

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TESOL Talk #84 | Embarrassing things happen - How to deal with them 7:18

6M ago7:18

7:18

Join us in this episode as we explore the inevitable: embarrassing moments in the ESL classroom. As ESL teachers, we've all been there - whether it's a slip of the tongue, a cultural misunderstanding, or a simple mistake that leaves everyone giggling. But fear not! In this podcast, we'll discuss practical strategies and techniques for handling thos…

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245. How the Strategic Mapping Model™ Creates Freedom in Your Ops Career 26:47

6M ago26:47

26:47

On today’s episode of The Ops Authority Podcast, I am sharing more about the Strategic Mapping Model™ and its significance for Directors Of Operations. It is not just a tool but the foundation of what we do as certified Directors Of Operations. The Strategic Mapping Model™ doesn’t just streamline operations but it builds freedom. I’m sharing those …

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244. The Difference Between Strategic Mapping and a Business Plan 25:56

7M ago25:56

25:56

Do you know the difference between a business plan and a Strategic Mapping Model™? In today's episode, I am sharing those differences. The Strategic Mapping Model™ is taught in the Director of Operations Certification Program and is more practical for small businesses in today’s digital economy. It provides a clear, interactive framework that align…

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243. 6 Ways to Design Your DOO Business 25:17

7M ago25:17

25:17

Welcome back to another episode of The Ops Authority Podcast! I am excited to share this one with you today. Once you become a Director of Operations, there are many routes to take in your business. Here, I am going to share 6 ways that you can design your DOO business! From Strategic Mapping™ to project management, you can take many routes. Tune i…

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242. Understanding Assessments Used by Service Providers 23:16

7M ago23:16

23:16

On today’s episode, I am sharing the different types of assessments. These are particularly important in the hiring process. I’m diving deeper into the significance of the Kolbe A assessment and how knowing this can make a difference as a DOO! I even share how this assessment identifies strengths and helps match others to the right business roles. …

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241. 3 Ways to Convert Discovery Calls in 2024 21:04

8M ago21:04

21:04

Are you having trouble converting discovery calls to paid clients? On today’s episode, I am sharing the 3 ways to convert these discovery calls! I discuss key strategies such as showcasing leadership and adaptability, actively listening, and providing tailored solutions. Tune in to hear how to move your prospective clients to paying clients! For fu…

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240. Set Yourself Apart in Your Next Interview 23:08

8M ago23:08

23:08

Are you ready for your next interview? On today’s episode, I am sharing tips with you that you can use to set yourself apart! I share the importance of researching the company, understanding the job description, and using strategic thinking. I give you practical tips for crafting a strong introduction, giving clear answers, and maintaining professi…

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239. Upwork and Insight for Finding New Work and Clients with Meighan O'Toole 39:37

8M ago39:37

39:37

Have you used Upwork to land clients? On today’s episode, I have Meighan O’Toole on to share more about her tactics for landing clients in our current market, with the use of Upwork! We unpacked the strategies and insights Meighan uses for service providers ready to gain more clients through Upwork. Tune in to hear all of the advice that she has to…

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238. Do This if You Need Clients Now 24:44

8M ago24:44

24:44

Do you need clients? With this shifting market, I’m sharing ways that you can land clients now! I’m giving you several tips that you can use to push forward and land clients even with a changing economy. I share ideas such as recognizing the shift that has happened since the pandemic, setting clear goals, and maintaining regular client outreach. I …

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237. 3 Actions Operators Should Take When Imposter Syndrome Sets In 27:51

9M ago27:51

27:51

Has imposter syndrome ever held you back? On today’s episode, I tackle the issue of imposter syndrome. I share my personal experience with imposter syndrome and give you a little interesting background on the history of it. I also share 3 actionable tips that you can take to overcome it, so that you don’t stay stuck! Tune in to hear more! For full …

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236. A Fulfilling Career Journey Because of the DOO Certification with Martina Douglas 50:40

9M ago50:40

50:40

Are you ready for a fulfilling career? In today’s episode, I have Martina Douglas on sharing more about her journey through the DOO certification. We dive into how she made the leap into the DOO certification and how it has had a profound effect on her career. She shares more about what the DOO certification looked like for her and her success in t…

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235. Strategic Leadership in Government Contracting: Stephanie Marquardt's DOO Certification Journey 35:23

9M ago35:23

35:23

In this DOO success story, I chatted with Stephanie Marquardt, the founder and CEO of Continuous Synergy LLC. We talked more about the work that she does with government contracting and the importance of operations, systems, and processes. Stephanie shares her personal journey with the DOO certification program and how it has been beneficial to her…

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234. How to Walk Away from Work as a Part of Your Uplevel 27:51

9M ago27:51

27:51

It can be a tough decision to walk away from current work that no longer aligns with your personal and professional growth. On today’s episode, I want you to shift your perspective to think about it as part of your uplevel. It’s important to uplevel in your career and sometimes that means walking away from current work. I share insights on assessin…

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233. Revolutionize Your Thought Leadership to Flow and Innovate with Dr. Julia Colangelo 49:38

10M ago49:38

49:38

Happy New Year! In this first episode of the year, I have Dr. Julia Colangelo, award-winning educator and researcher who specializes in flow and mindfulness, on the show today! Dr. Julia shares her expertise on how to achieve a state of flow for optimal performance. We talk more about the importance of adaptability, effective communication, and emb…

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232: 2023 Year in Review 22:13

10M ago22:13

22:13

What has been happening at The Ops Authority in 2023? Find out in this fun behind-the-scenes year in review episode. We are wrapping up 2023 by looking at my business and sharing my review. I do this behind the scenes episode each year because I really value transparency with those who support me! For full show notes visit theopsauthority.com/podca…

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231: 2024 State of the Union for Service Providers - Part 2 1:03:18

10M ago1:03:18

1:03:18

What are the business trends that we see as we head into 2024? Today we are continuing our discussion of the State of the Union for service providers. Make sure to check out last episode's discussion for Part 1. For the past two years, I have gathered together some amazing peers who have a heart for service, and we come together to do a state of th…

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230: 2024 State of the Union for Service Providers - Part 1 1:05:42

10M ago1:05:42

1:05:42

What are the business trends that we see as we head into 2024? For the past two years, I have gathered together some amazing peers who have a heart for service, and we come together to do a state of the union address. This gives me the awesome opportunity to gather bigger perspectives, and when we come together there is always learning, growth and …

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229: What's the Difference in an OBM and a DOO? 12:51

10M ago12:51

12:51

Are you unsure about the differences between the certifications of an Online Business Manager (OBM) and a Director of Operations (DOO)? We are diving into this very popular question: “What is the main difference between an Online Business Manager and a Director of Operations? You are not only getting my perspective, but five other people's perspect…

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228: Creating Operational Profit with Danielle Hendon 33:35

11M ago33:35

33:35

How confident do you feel in your ability to parse financials and analyze profit? Today my friend Danielle Hendon joins us to talk about operational profit. We are both big proponents of creating operational profit for two reasons: The more profit a business has, the more enjoyable it is and the longer the business is able to survive and thrive As …

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227: Creating a Career Path as an Operator 27:13

11M ago27:13

27:13

Do you know what level of service you provide in the hierarchy of operations? Most of us are meant for something more, and it is so easy to take the path of least resistance because we desire safety and security. Unfortunately that keeps you in the past version of yourself. My personal mission at The Ops Authority is to help women step into their n…

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226: The Four Layers of Operations 24:46

11M ago24:46

24:46

Do you have trouble defining how you will best function in an organization? One of the things in our recent Director of Operations (DOO) training that we were showcasing, was some of the ways we help our students get results. One of the results that students desire is to understand the systems, tools and processes that have worked for me, so that t…

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225: Mastering the Art of Business Operations in the 4 Core Business Types 23:54

11M ago23:54

23:54

How much variety is really within the Director of Operations (DOO) skillset? Today we are going to tell you about what it looks like to be a DOO in a variety of different business models. If you are interested in what it looks like to be a DOO this is going to be a phenomenal episode for you. You will hear from four women who have come through our …

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224: The DOO Download: Your Questions Answered (#7) 26:24

12M ago26:24

26:24

Do you want your burning DOO (Director of Operations) questions answered? Today we are back for another round of The DOO Download, where you get your most frequently asked questions, answered. These questions come straight from you via our Facebook community or inside our DOO certification program. In this series we address common questions that po…

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TESOL Talk #83 | The crucial secret most TESOL courses never teach you 7:10

12M ago7:10

7:10

Most newly graduated ESL teachers struggle with teaching and are left to fend for themselves, blaming themselves or their materials for not being good enough. The real truth is that their chosen TESOL course was missing vital information. Listen as Lyn reveals what this missing information is... If you have any questions for Lyn or our staff about …

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TESOL Talk #82 | Can YOU actually make an impact in the ESL industry right now? 8:11

12M ago8:11

8:11

Can you actually have a viable career and make an impact being an ESL teacher nowadays? Can you really make a difference and is there even enough demand to support you right now? Listen as Lyn reveals the truth... If you have any questions for Lyn or our staff about starting a rewarding and impactful career Teaching English as a second Language, si…

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223: How to Price Your Services as a Service Provider 22:07

12M ago22:07

22:07

Does your pricing reflect the value that you bring to a business as a service provider? Today we are going to talk about how to price your services as an operator or a service provider. This question comes up often because we are always second guessing ourselves. I want to give you some guidance and help you ask the question, “Is what I’m doing tod…

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222: Should You Be a Generalist or a Specialist? 22:09

12M ago22:09

22:09

How should you position yourself in the Director of Operations (DOO) market? Today we are asking the question, “Should I be a generalist or a specialist in my service area?” Even when you are an employee of a company, you may need to navigate this question. For full show notes visit theopsauthority.com/podcast/222. If you are on the path of becomin…

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221: How to Transition from a Contractor to an Employee 22:45

1y ago22:45

22:45

Have you been considering joining an organization as an employee rather than an independent contractor? Have you been thinking about approaching your current client about considering you as an employee? Today I want to talk about the trend of people who are working as independent contractors inside of companies, who have the opportunity to move int…

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220: Reflections from Make Your Mark Live 22:13

1y ago22:13

22:13

Are you wondering if a live event is worth the time and effort to attend? I have just returned from Jordan Gill’s annual event “Make Your Mark Live”, and I wanted to talk about the interactions and conversations I had. At the end of each year, I do an episode with some of my peers entitled “State of the Union for Service Providers,” and this episod…

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219: The DOO Download: Your Ops Questions Answered 19:44

1y ago19:44

19:44

Do you want your burning DOO (Director of Operations) questions answered? Today we are back for another round of The DOO Download, where you get your most frequently asked questions, answered. These questions come straight from our Facebook community and/or inside our DOO certification program. In this series we address common questions that pop up…

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