A biweekly podcast focused on the planning, organizing, leading, and evaluating functions of management. Interviews with leading business practitioners provide tantalizing tips, wizardly wisdom and energized encouragement to our listeners.
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A premier university in Asia, the Singapore Management University (SMU) is internationally recognised for its world class research and distinguished teaching. With an emphasis on generating rigorous, high impact cross-disciplinary research that addresses Asian issues of global relevance, SMU’s faculty from its six schools – School of Accountancy, Lee Kong Chian School of Business, School of Economics, School of Information Systems, School of Law and School of Social Sciences – collaborate cl ...
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Welcome to The Prof JC Leadership Podcast with JC Hurtado-Prater, a podcast about life, business and leadership with your host, JC Hurtado-Prater, Associate Professor of Leadership at the Fermanian School of Business at Point Loma Nazarene University and Senior Leadership Consultant at ZOE Learning, a Denver-based leadership consulting and training firm. These episodes are my way of sharing personal and leadership insights with my students at Point Loma Nazarene University.
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Co-hosted by Taya Moheiser, CMPE, CMOM & Kem Tolliver, CMPE, CPC, CMOM. #revenuecyclemanagement #medicalbilling #RCM
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The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2023 M.E. LeBlanc & Company Inc. All Rights Reserved.
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Agile Leaders Conversations – Insights From Leading Positive Change in the VUCA World
Chuen Chuen Yeo
Get up close and personal with agile leaders around the world – executives, business leaders, and experts as they share practical leadership insights around leading in today’s complex workplaces. The first series features an in-depth discussion of "8 Paradoxes of Leadership Agility." The second series will feature actionable agile leadership insights that leaders can continue to draw upon and leverage, now and in the future. Enhance your leadership effectiveness, future-proof your career, an ...
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Join Claudia Romo Edelman, a staunch advocate for Hispanics in America and founder of We Are All Human, and Cynthia Kleinbaum Milner, the CMO of MoneyLion, in their transformative podcast, "A LA LATINA." Why "A LA LATINA”?: Despite Latinas representing a significant 9% of the US population, they hold a mere 2% of senior executive roles. This podcast aims to bridge that divide. Spotlighting Latinas making waves in the corporate realm, this platform offers a deep dive into their authentic jour ...
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Welcome to the Distinguished podcast with Dean Arun Upneja of Boston University School of Hospitality Administration. We skip the small talk and get right into the top-of-mind topics in the world of hospitality, including and certainly not limited to inflation; recruiting and retaining talent; the need to increase diversity, equity, and inclusion; wellness and wellbeing of our team and our guests; climate action; and the impact of robotics and a.i. on the future of Hospitality. And that’s ju ...
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The FINITE podcast is the leading B2B marketing podcast, sitting down with the world's most innovative B2B marketers in the tech, software & SaaS sectors to talk all things B2B marketing & B2B growth. FINITE is the community for B2B Technology & SaaS Marketers to connect, share, learn & grow as peers. Our B2B Marketing Podcast podcast explores the latest trends and challenges in B2B marketing by interviewing leading senior marketers from across B2B technology, software & SaaS companies. In e ...
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Baachu Talk is a weekly podcast show produced by Baachu and hosted by Baskar Sundaram. Baskar will take you on a journey with government leaders, outsourced business services leaders, gov-tech entrepreneurs, voluntary, community and social enterprise (VCSE) leaders , policy think tank leaders diving deep into their values and purpose. I dedicate Baachu Talk to these leaders who are collectively making a difference to our society. Listen in and get to know them personally.
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Shift work can be tough on your mental health. But there are ways for shift workers, and their employers, to protect shift worker mental health and make shift work better for everyone. Produced as part of the Working Well in Wellington Toolkit by Wellington Primary Care Partnership, Make the Shift has expert interviews, tips, and ideas that help you and your colleagues work better, beyond the nine-to-five.
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What do we do when we find ourselves up against the many leadership challenges that exist within our chosen careers? We all have goals and achievements that we would like to accomplish. Unfortunately, these desires do not come equipped with insight or awareness on how to bring these accomplishments to light. In essence, this is why the Dream Octane Niche Finder framework was formed. Our founder, Clifton C Manning, spent the first 17 of his 20-year career in healthcare working with physicians ...
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James Scouller, Executive Coach and author of the Business Book Trilogy – How to Build Winning Teams: Again and Again, shares his expertise on what you need to know, do, and apply to create effective teams. Along the way we discuss the psychology of teams (3:15), “Seeing through the Fog (15:42), the 7-Principle Action Model (23:35), and steps to ap…
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Meet Bobby Sahni, Co-Founder and Partner at Ethnicity Matters with a preview of his RCC Retail Marketing Conference session "Crafting Compelling Campaigns for Canada’s Multicultural Market "
17:06
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In this episode, meet Bobby Sahni, a veteran of multicultural marketing with over 20 years of experience. Bobby discusses his journey from corporate roles in banking and telecommunications to his current role as a leader at Ethnicity Matters, a Toronto-based multicultural marketing agency. He emphasizes the importance of understanding Canada's demo…
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The battle over raising the minimum wage for tipped workers and permitting tip pooling bounces to the Massachusetts ballot this November. Saru Jayaraman, President of One Fair Wage and Director of the Food Labor Research Center at UC Berkeley, argues that the current tipped wage structure perpetuates low pay and high turnover. Although the wage inc…
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40: Cultural Intelligence Evangelist Catherine Wu on Cultural Intelligence
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38:54
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Navigating cultural differences in global teams can be a daunting challenge, triggering misunderstandings, inefficiencies, and even conflict. However, cultural intelligence empowers leaders to bridge these divides fostering mutual understanding, collaboration, and innovation. In episode 20 of the Leaders People Love series, Dr. Catherine Wu, a Cult…
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SMU City Perspectives with Associate Professor Michelle Lim
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As the climate crisis looms, how can we build a more sustainable future? While the establishment of the United Nation Sustainable Development Goals (UN SDGs) provides a helpful compass to achieve sustainability, they tend to be viewed and applied in isolation from each other. This glosses over what sustainability really means for those most vulnera…
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Scott Springer, business growth specialist, author, and strategic planner shares his wisdom about LEAN process improvement and ethical leadership. Along the way we discuss Supply Chain (1:30), Forecasting (5:45), Material Requirements Planning (7:30), Kaizen Events (23:15), and Tips for Grads (35:55). Checkout the Chelwood Consulting Group. Music i…
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Brain Rush! Gen AI, AI Hallucinations and Retailers with Peter Cohan, an Associate Professor of Management Practice at Babson College
27:52
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Brain Rush! Gen AI, AI Hallucinations and Retailers with Peter Cohan, an Associate Professor of Management Practice at Babson College Meet Peter Cohan, an Associate Professor of Management Practice at Babson College, the founding principal of Peter S. Cohan & Associates, a management consulting and venture capital firm, and has completed over 150 g…
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27 - Xiomara Gallego-Bernard / Author, Tomás Returns to School
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Welcome to this episode of “A LA LATINA: The Playbook to Succeed Being Your Authentic Self,” where Cynthia Kleinbaum Milner is honored to host the remarkable Xiomara Gallego-Bernard, a children’s book author. We created this special episode to help working moms manage the extra stress of back-to-school time, especially if you have a sensitive child…
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#153 - Myth-busting Acquisition vs Retention with Professor John Dawes, Associate Director (Operations) at Ehrenberg-Bass Institute
32:45
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In this FINITE Podcast episode, we aim to challenge the prevailing thoughts held by many B2B marketing professionals, backed by research from the renowned Ehrenberg-Bass Institute. We’ll uncross your wires around customer loyalty, net-promoter score, and price sensitivity. Jodi speaks with Professor John Dawes, Associate Director (Operations) at Eh…
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#99 - LDR6064 - Summer 2024 - WK7 | Reframe + Listen
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By JC Hurtado-Prater
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#100 - BLD4030 - Summer 2024 - WK7 | WIIFM + WIIFT
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By JC Hurtado-Prater
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Norbert Majerus, Leading expert in Lean Product Development & Innovation, author, and Shingo Prize Winner shares how LEAN principles can be applied to creative R&D. Along the way we discuss Luxembourg (0:52), Goodyear Tire and Rubber Company (1:30), Elon Musk (16:30), Nummi Auto (20:05), “Get a Bigger Hammer” (23:15), the Shingo Prize (30:38), and …
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Meet Neil Patel, Co-Founder at Neil Patel Digital with a preview of his RCC Retail Marketing Conference AI in Marketing Keynote
12:08
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Meet modern marketing phenomenon and upcoming RCC Retail Marketing keynote speaker Neil Patel as he shares insights behind his rise to one of the top marketing voices in the world and gives us a quick preview of his upcoming mainstage presentation. Neil is a New York Times Best-Selling Author and one of the world’s most influential marketers, accor…
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#97 - LDR6064 - Summer 2024 - WK6 | What Keeps You Out of the Relationship + How to Tell Your Story
23:59
23:59
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By JC Hurtado-Prater
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#98 - BLD4030 - Summer 2024 - WK6 | Keep It Simple: 5 Ways
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By JC Hurtado-Prater
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The Power of Differentiation: Jamming LaBov
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Barry LaBov, musician, author, and President of LaBov & Beyond Marketing Communications explains The Power of Differentiation. He shares how intense listening is the secret to great business “jam sessions.” Along the way we discuss “The Power of Differentiation” (1:55), Picasso (3:06), how “Words Create Worlds” (12:38), the Chicago Cubs (16:53), “M…
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Getting Inside the Consumer Circle of Influence with Kristina Rogers, Global Consumer Leader, EY
32:41
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On this episode, popular guest Kristina Rogers, Global Consumer Leader, EY, is back on the podcast to discuss the latest global and Canadian consumer insights from the 14th edition of her seminal research project, The Future Consumer Index. Launched in the early days of the COVID era, her research continues to track consumers' changing patterns and…
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#152 - Should B2B marketers fear cookie deprecation? With Nohar Zmora, VP Brand and Strategic Marketing at Kaltura
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In this episode of the FINITE Podcast, we dive into a topic that's on everyone's mind: Google's upcoming 'cookie depreciation' happening this January. With the imminent loss of access to third-party Google data, many B2B tech marketers are understandably concerned about the impact on their strategies. Join us as we explore this update in depth, unc…
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#95 - BLD4030 - Summer 2024 - WK5 | When to Speak Up + When to Rise Up
17:28
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By JC Hurtado-Prater
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#96 - BUS/LDR6048P - Summer 2024 - WK13 | Show Me Your Models, I'll Show You Your Future
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By JC Hurtado-Prater
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#94 - LDR6064 - Summer 2024 - WK5 | 5 Must-Haves to Make People Listen to You + Non-Connectors
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By JC Hurtado-Prater
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Carrolee (Moore) Drummonds is a podcaster and CEO of the Carrolee Moore Consulting Group. In this pod she shares her personal and spiritual journey toward self-acceptance, personal growth, and business success. Along the way we discuss Stacking Skills through Temp Work (4:15), a God Ultimatum (8:15), “The Fast” (15:16), Race Issues (22:35), and the…
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Looking Around HR AI Corners with Jason Radisson, CEO and Founder of Movo
31:31
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Meet Jason Radisson, CEO and Founder of Movo, a Human Capital Management (HCM) platform that uses advanced AI to automate the process of hiring, engaging, and retaining today’s frontline workforce with his innovative AI forward solution for retailers. About Jason Jason Radisson is a serial unicorn breeder. His latest venture is Movo (formerly Shift…
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Paul Angelle is a podcast host, executive coach, author, and the CEO of Law Familia, a business planning company that helps business leaders grow and scale through purpose-driven planning and focused accountability. Along the way we discuss the “Lens of Ownership” (3:00), the importance of a $300K Aston Martin (14:30), his book - “Stop. Back Up. Gr…
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#93 - BUS/LDR6048P - Summer 2024 - WK12 | Evolution Towards Purpose
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By JC Hurtado-Prater
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The Global Retail Cannabis Ambitions of Raj Grover, Founder, President & CEO of the Remarkable High Tide
26:12
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Raj Grover, President and CEO of High Tide, is back on the podcast to update us about the state of the retail cannabis industry in Canada and his growing universe of retail brands together as Cana Cabana, now Canada's largest non-franchise cannabis retailer with over 170 locations. Raj talks about this recipe for commercial success and his perspect…
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Tipping Series: The Psychology of Tipping with Michael Lynn, Ph.D., Professor of Services Marketing, Cornell University’s School of Hotel Administration
40:06
40:06
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Beyond good, bad, and mediocre service, how much we tip and why we tip is rich with psychological implications. Find out what tipping reveals about us as consumers and our need for affirmation and societal status. Shedding light on the complexities behind tipping is nationally recognized expert Michael Lynn, Ph.D. , Professor of Services Marketing …
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Stephen Kopshaw is a Growth Accelerator, Operations Strategist, and Executive at MindPumpMedia, a digital media company that produces fitness and health content. Stephen shares advice on ways to achieve personal "Freedom." Along the way we discuss, Fitness Franchises (3:50), Rough Start (8:50), the F.R.E.E.D.O.M. Framework (25:30), MindPumpMedia (3…
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A Modern Take On Retail Brand, AI and Customer Strategy with Susan O’Brien, EVP and Chief Brand & Customer Officer at Canadian Tire Corporation
38:33
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Meet Susan O’Brien, EVP and Chief Brand & Customer Officer at Canadian Tire Corporation (CTC). In a wide-ranging and engaging interview, we cover a lot of ground commensurate with Susan's remit, which includes all aspects of CTC’s brand, long-term strategy around customer insights, and CTC's sponsorship, community, and ESG initiatives. For those Ca…
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#151 - How to leverage customer data with Jim Turner, SVP of Customer Experience at Exclaimer
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In this episode of the FINITE Podcast, learn about the power of customer data. We discuss when to start collecting it, who should own it, and how to use customer data to fuel a B2B growth strategy. Our guest is Jim Turner, SVP of Customer Experience at Exclaimer. He shares his impressive insights and experiences in growing B2B tech companies throug…
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#91 - LDR6064 - Summer 2024 - WK2 | 3 Conversations; Seek First to Understand; Assume Positive Intent
25:16
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By JC Hurtado-Prater
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#92 - BLD4030 - Summer 2024 - WK2 | It's Not About You - WIIFM + WIIFT
21:15
21:15
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Jonathan Baktari, MD, is the CEO of eNational Testing, e7 Health, & US Drug Test Centers. Dr. Baktari is a preeminent, national business thought leader with more than 20 years of clinical, administrative, and entrepreneurial experience. He also served as clinical faculty for several medical schools, including the University of Nevada and Touro Univ…
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A Retail Success Story 40 Years in the Making: Gary Lenett, Founder & CEO, DUER
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Meet DUER founder and CEO Gary Lenett. This Vancouver-based brand features performance fabrics beyond denim in bottoms, tops, and outerwear for both men and women. It boasts a global wholesale network of over 1,000 doors, seven retail locations in Canada and the US, and a rapidly expanding North American e-commerce presence. Its vision is to be pla…
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Daniel Steininger, author, consultant and President of Steininger & Associates shares 5 tips on ways to build creativity to enhance personal growth and professional performance. Along the way we talk about “Sticky Notes” (13:20), idea shampoo (17:05), Yellow Tail wine (24:10), the Trip to Abilene (26:15), W. Edwards Deming (32:15), and the importan…
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AI Meets Merchandising with Michaela Wessels, CEO & Co-Founder, Style Arcade
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Meet Michaela Wessels, CEO and co-founder of Style Arcade. Forbes described her innovative AI merchandising solution as the 'first of its kind' for retail, so I wanted to learn more. Michaela shares her industry insights and insights into the AI-powered tool that replaces spreadsheets with intelligent analytics and digital range planning. About Mic…
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#150 - Reinventing Marketing with Bruno Bertini, CMO at 8x8
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Bruno Bertini, CMO at 8x8, shares insights into the marketing reinvention currently happening at 8x8. Learn about the impact of culture in a marketing team, ways to strengthen marketing's influence within organisations, and approaches to branding complex tech products. With 8x8's established history of innovation, this episode offers a fascinating …
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Jimi Okubanjo from Kent, near London, England shares her views on the importance of diversity and inclusion in business. With more than 25 years of experience in engineering and operational excellence initiatives at companies like McKinsey, Shell, Amazon, Siemens, and Marathon Oil, Jimi has cultivated expertise in mobilizing senior managers to spea…
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A Model for 10x eCommerce Growth with Sabir Semerkant
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Meet Sabir Semerkant, an eCommerce consulting guru with 25+ years in e-commerce and over a billion dollars in revenue growth to his credit. Sabir shares insights into his framework, which unlocks 2X-10X growth for any e-commerce business with Product-Market Fit. About Michael Michael is the president and founder of M.E. LeBlanc & Company Inc, a sen…
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39: Deputy Pro Vice Chancellor of Research Prof Ida Fatimawati Adi Badiozaman on Empowering Women And Overcoming Imposter Syndrome
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The underrepresentation of women and marginalized groups in leadership within corporate and academic sectors is significant. There is a critical need for proactive steps to improve representation and include women in decision-making roles, which will, in turn, benefit families and communities. In episode 19 of the Leaders People Love series, Prof I…
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#90 - BUS/LDR6048P - Summer 2024 - WK7 | Facts on Purpose
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By JC Hurtado-Prater
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Decide Who You Would Be, Ranger Class, November 1982
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David Siden, USMC, tells of his days of military service as a Marine. Assigned to Co H, 23rd Marine Regiment and Company G, 2nd Battalion, 5th Marine Regiment, Siden served 7 years in uniform. Along the way we talk about his motivation for joining the Corps (2:00), parental support (or lack thereof) of the military (11:30), dissing Chesty Puller (2…
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Around The World & Back Again: Veteran Retailer James Connell
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In a wide-ranging and overdue conversation, I catch up with James Connell, one of the industry's most experienced retail marketing, customer experience, brand and omnichannel executives. We talk about the evolution of customer experience, marketplaces, lessons learned from Asia and abroad, and his local & global consulting work here in Canada About…
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Fashion Meets Purpose with Rob Smith, CEO and Founder of The Phluid Project, GET Phluid and The Phluid Phoundation (Encore)
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Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada. My guest on this Encore episode from the summer of 2023 is Rob Smith, veteran retailer and now the CEO and Founder of The Phluid Project, GET Phluid, and The Phluid Phoundation; he has created a brand, combinin…
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38: Chief Human Resources officer Neetha Nair on Sustainbility Strategies for HR Leaders
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The traditional view of retirement often involves a complete halt in work, overlooking individual needs or desires, thus restricting people's ability to continue contributing. It is crucial to offer employees with flexible alternatives that allow them to tailor their futures according to their aspirations and abilities. In episode 18 of the Leaders…
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Leadership Series: Dondra Ritzenthaler Embarks on a New Leadership Role
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Recognized for her leadership, Dondra Ritzenthaler now sets sail toward a new horizon, taking the helm as Chief Executive Officer of Azamara Cruises, the award-winning, luxury cruise line based in Miami, Florida. Dondra recently spent time at BU School of Hospitality as the Howard Johnson Executive in Residence, inspiring students and faculty with …
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26 – Season 2 Finale: The playbook To Succeed Being Your Authentic Self
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In the compelling season finale of "A LA LATINA: The Playbook to Succeed Being Your Authentic Self," hosts Claudia Romo Edelman and Cynthia Kleinbaum Milner wrap up the powerful second season by revisiting and reinforcing the essential lessons shared by their incredible Latina Trailblazer guests. This season has reinforced the importance of embraci…
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A Masterclass In Retail Returns & Reverse Logistics with John Lee
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In this episode, I tap into John Lee's decades of reverse retail logistics experience. He discusses the importance of a seamless customer returns process, reasons for cart abandonment due to unclear return methods, and strategies using data analytics and personalization to reduce returns. We also explore managing high return rates, innovative solut…
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25 - Claudia Romo Edelman / Founder, We Are All Human
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In this special episode, Cynthia interviews Claudia, who is not only the co-host of "A LA LATINA", but a dynamic leader, social entrepreneur, and dedicated advocate for the Latino community. With a career spanning influential roles at the United Nations, the World Economic Forum, and various global initiatives, Claudia has consistently championed d…
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