In today’s world of work, it’s too easy to forget that Human Resource are actually Human People. This podcast gives you fresh perspectives on leadership, teams, change, diversity and values, as well as actionable ideas to make working with other humans better for everyone, because I believe that well-being at work is a basic human right.
…
continue reading
Each episode, I interview innovators in the healthcare industry to extract the strategies, tactics, tools, and/or routines they utilize to generate extraordinary, positive outcomes. We highlight and breakdown these bright spots so you can apply them at your organization. "See a bright spot .... and clone it!"
…
continue reading
Comedian Myq (Mike) Kaplan is The Faucet. Except instead of water like from a literal faucet, what comes out are words, thoughts, ideas, jokes, rhymes, philosophies, fun, and more, in a stream of consciousness. A stream. Like water. See? Like this.
…
continue reading
Variety's "My Favorite Episode," hosted by Michael Schneider, is where stars and producers gather to discuss their favorite TV episodes ever — from classic sitcoms to modern-day dramas — as well as pick a favorite episode from their own series. Guests like "Stranger Things" star David Harbour (who chose an episode of "The X-Files") and "Broad City" creators Abbi Jacobson and Ilana Glazer (they're partial to "The Golden Girls") aren't just on TV, they watch it too — and they're big fans like ...
…
continue reading
"The Garbage Time Podcast with Katie Nolan" is Katie's podcast where she tackles the world of sports and beyond in her own unique and humorous way.
…
continue reading
The Elite Advisor Blueprint® is a podcast dedicated to sharing the "blueprint for success" in the independent financial advising world. Based on Brad's decade of experience consulting the top advisors in the US, that could mean doubling your revenue, doubling your vacation, or BOTH! Continuing the successful formula of idea sharing that led Advisors Excel to be the #1 player in its industry, Brad distills the best advice from top thought leaders and applies it to the world of independent fin ...
…
continue reading
1
Innovations in Medicare Advantage and Beyond: How Devoted Health is Transforming Care
56:31
56:31
Play later
Play later
Lists
Like
Liked
56:31
Alec Peterson, MD, Chief Medical Officer of Acute and Specialty Care at Devoted Health, joins Eric to explore the innovative care delivery model that sets Devoted Health apart from other Medicare Advantage plans. Devoted Health uniquely integrates healthcare coverage with its in-house, virtual, and in-home care provider, Devoted Medical, in partner…
…
continue reading
1
156: The Audacity of New Hope and More with Liz Glazer!
53:47
53:47
Play later
Play later
Lists
Like
Liked
53:47
In this pod-meal of a Faucet, Liz Glazer and I chat about FOUR things. What are they? Great question! How can you find out? Listen! You get it. It's a podcast!By Myq Kaplan
…
continue reading
1
The Blueprint for Speciality Value-Based Care
53:32
53:32
Play later
Play later
Lists
Like
Liked
53:32
Rachel Winokur, CEO, TailorCare and Alex Bateman, CEO, United Musculoskeletal Partners (UMP) join Eric to discuss the evolution and adoption of specialty value-based care, highlighting the significant improvements in patient care, customer satisfaction scores, cost reduction and value creation. Hear how their two organizations partner with a commer…
…
continue reading
1
Revolutionizing Health Plans: The Connected Member Experience
1:00:36
1:00:36
Play later
Play later
Lists
Like
Liked
1:00:36
BlueCross BlueShield of Tennessee, Cambia Health Solutions, Health Plan of San Joaquin/Mountain Valley Health Plan and Pager Health discuss how technology and innovation transform the member experience, improving clinical outcomes and consumer engagement. Segments: Strategy & Culture Data & Decision-Making Personalization Right Care, Right Time Pan…
…
continue reading
1
155: Listening to Our Insides & Our Outsides, with Mee Ok Icaro
57:39
57:39
Play later
Play later
Lists
Like
Liked
57:39
In this Faucet pod-meal, I speak with a dear friend and fellow Faucet Mee Ok Icaro! In addition to being a dear friend, she is a wonderful writer, artist, coach, and more! HoldingCompassionate.space is her professional site where people can find details of the retreat we discuss and her services for others. Mee-Ok.com is her personal site with publ…
…
continue reading
1
154: WHEN IS IT TIME TO RECORD A SPECIAL! AND MORE! Another Q&A with Leah Renee!
1:38:19
1:38:19
Play later
Play later
Lists
Like
Liked
1:38:19
In this big pod-meal, Leah asks questions and we both answer them! Questions like this: Where is the line between "a special should be special" and "done is better than perfect" especially knowing that your material will continue to improve after your special? AND MORE! And if you're in NYC on August 22, 2024, come see my new special being filmed l…
…
continue reading
1
From the Sidelines to the Boardroom: Leadership lessons with Michael Lombardi
49:16
49:16
Play later
Play later
Lists
Like
Liked
49:16
Former NFL general manager and three-time Super Bowl winner Mike Lombardi joins Eric to share what he learned working with coaching legends Bill Walsh of the 49ers, Al Davis of the Raiders, and Bill Belichick of the Patriots, among others, during his three decades in football and how those core leadership lessons directly translate to managing heal…
…
continue reading
1
Convergence of Pharmacy & the Health Equity Index in 2024 and Beyond
1:03:29
1:03:29
Play later
Play later
Lists
Like
Liked
1:03:29
CareSource, Independent Health, and AdhereHealth outline strategies for the upcoming Medicare Advantage Star Rating changes, focusing on medication adherence and the Health Equity Index (HEI) starting in measurement years 2024-2025 for the 2027 Medicare Advantage Star Rating Period. Under HEI, plans must identify disparities in populations with soc…
…
continue reading
1
153: Q&A With Leah Renee About Doing Comedy As Yourself AND MORE
1:10:25
1:10:25
Play later
Play later
Lists
Like
Liked
1:10:25
Dear Faucet listeners, thank you for being listeners! In today's pod-meal, I chat with my friend Leah Renee and answer a lot of questions she asked me about performing for different kinds of audiences as different versions of yourself AND MORE! Find out whether she's Gary Gulman, Bill Burr, both, neither, or some other option like Daniel Kitson! Wi…
…
continue reading
1
Everything You Thought about Value-Based Care Is Wrong: A Plan CEO Tells You Why
34:52
34:52
Play later
Play later
Lists
Like
Liked
34:52
Fred Turner, co-founder and chief executive officer of Curative, joins Eric to discuss how Curative is reinventing health insurance by adopting a more preventative approach to drive better results and lead to a more affordable delivery of plans. Fred shares Curative’s journey from a pandemic testing company to a health insurance provider with a fir…
…
continue reading
1
Investor Insights: Strategies to Drive Transformative Growth in Healthcare
1:00:52
1:00:52
Play later
Play later
Lists
Like
Liked
1:00:52
Leading healthcare investors and strategists discuss how to rethink capital in healthcare and share unique ways to grow and scale companies to improve health outcomes, cost savings, and operational efficiencies. Topics include: Components investors look for in 2024 Healthcare sectors with the highest growth projections Human capital strategies Grow…
…
continue reading
1
Storytelling to Build Medical Trust: How Boston Medical Center is Crushing Outcomes via Empathy and Trust
51:26
51:26
Play later
Play later
Lists
Like
Liked
51:26
Katherine Gergen Barnett, MD, Vice Chair of Primary Care Innovation and Transformation in the Department of Family Medicine at Boston Medical Center (BMC) and Cheryl Harding, patient and community advocate, join Eric to share how Boston Medical Center is utilizing storytelling to build trust and connection between the hospital and its community par…
…
continue reading
1
Innovative Strategies for Health Plans to Mitigate Social Risk
1:02:10
1:02:10
Play later
Play later
Lists
Like
Liked
1:02:10
Elevance Health, Blue Cross Blue Shield of South Carolina, and the Business Group on Health and Socially Determined discuss how plans can provide a more holistic and effective healthcare journey for members by gaining insight into all barriers to caring for your members, including social risks such as food insecurities, housing instabilities, finan…
…
continue reading
1
How Mass General Brigham is Innovating around Equitable Access
51:26
51:26
Play later
Play later
Lists
Like
Liked
51:26
Allison Bryant, MD, MPH, Associate Chief Health Equity Officer, Mass General Brigham (MGB), joins Eric to discuss how the health system ensures its innovations are accessible to everyone, particularly those from marginalized communities. Allison elaborates on MGB's unique approach, viewing its mission as providing healthcare and as a catalyst for i…
…
continue reading
1
Navigating the Intersection of Health Equity and Chronic Care
1:01:20
1:01:20
Play later
Play later
Lists
Like
Liked
1:01:20
Esteemed leaders from CVS Health, Florida Blue, Highmark, and Vori Health delved into the impact of health equity on chronic care. They not only shared strategies and solutions to enhance healthcare accessibility but also shed light on specific programs they have successfully implemented to bridge the health equity gap in chronic disease prevention…
…
continue reading
Dan Fishbein, President of Sun Life U.S., joins Eric to discuss Sun Life’s commitment to supporting holistic care for mental health and how it leverages digital technology to enhance the overall delivery of mental health and caregiver support to all clients. The conversation also touches on how Sun Life is helping patients navigate a challenging he…
…
continue reading
1
How Top Hospital Systems are Capturing New Patients
1:01:05
1:01:05
Play later
Play later
Lists
Like
Liked
1:01:05
Leaders from Ballad Health, Baystate Health, Stony Brook Medicine and Purple Lab share how health systems can take a more sophisticated and consumer-focused approach to attracting new patients. Our expert panel leads a thought-provoking discussion on the importance of seeing patients as healthcare consumers and understanding how they make decisions…
…
continue reading
1
Differentiating Your Product and Benefit Design to Drive Enrollment
1:01:10
1:01:10
Play later
Play later
Lists
Like
Liked
1:01:10
Leaders from Independence Blue Cross, Oscar Health and TytoCare explore how health plans can leverage various solutions effectively to optimize pricing structures; exploring technology adoption, cost-effectiveness, and market competitiveness. Our panel of industry experts will share successful strategies and real-world examples you can implement in…
…
continue reading
In this episode, we're rethinking leadership with Nicholas Janni, author of “Leader As Healer” and teacher at IMD Business School and the University of Oxford Said Business School. Nicholas introduces the revolutionary concept of leaders as healers, advocating for a shift from the hyper-rational, imbalanced corporate norms that prioritize doing ove…
…
continue reading
1
The Art of Spontaneous Communication (Rebroadcast)
37:30
37:30
Play later
Play later
Lists
Like
Liked
37:30
We've all been there: put on the spot during a meeting and found ourselves tongue-tied. In this episode, we tackle the challenge of spontaneous communication head-on. I'm joined by Matt Abrahams, who is a Lecturer at Stanford University's Graduate School of Business and the host of the “Think Fast, Talk Smart,” which draws in millions of listeners …
…
continue reading
1
Innovations in Mental Health: A Conversation with Kody Kinsley, North Carolina’s Secretary of Health & Human Services
45:36
45:36
Play later
Play later
Lists
Like
Liked
45:36
Kody Kinsley, Secretary of North Carolina’s Department of Health and Human Services, joins Eric to discuss how his state is improving the lives of families and children by expanding Medicaid and improving the mental health system. Secretary Kinsley shares strategies for improving behavioral healthcare access and benefit design for North Carolina’s …
…
continue reading
1
Harnessing Trust, Motivation, and Emotions for Team Performance
49:24
49:24
Play later
Play later
Lists
Like
Liked
49:24
This episode examines the components of building and leading high-performing teams with guests Alison Grieve and Jenni Miller, experts in transforming team dynamics at some of the world's leading companies, including PepsiCo and ING. Alison and Jenni share practical advice on the critical roles of trust, motivation, and emotional intelligence in te…
…
continue reading
1
The Evolution of Specialty Value Based Care
1:00:51
1:00:51
Play later
Play later
Lists
Like
Liked
1:00:51
Leaders from Humana, Blue Cross, and Blue Shield of Rhode Island delve into the dynamic landscape of specialty value-based care, sharing valuable insights and actionable strategies for navigating its complexities. Show Guests: Alexander Ding, MD, MS, MBA, Associate Vice President for Physician Strategy and Medical Affairs, Humana Nick Lefeber, Seni…
…
continue reading
Can improv help us unlock workplace success? In this episode, we explore the positive impact of improvisation on well-being, communication, and the nuances of our daily interactions. Patricia Ryan Madson, Stanford University Emerita and author of “Improv Wisdom,” provides insights on how improv maxims can enhance the way we connect, create, and eng…
…
continue reading
1
152: Questions From a Seven-Year-Old Future Astronaut/Comedian
25:42
25:42
Play later
Play later
Lists
Like
Liked
25:42
In today's pod-meal, we dig into some questions that a friend's child has asked! She is funny and creative and makes jokes and wants to be a comedian/astronaut later in life (or maybe right now) and so her mom asked me if I'd answer some questions about comedy (and space). I do, and also my wonderful girlfriend Rini answers some as well. We all hav…
…
continue reading
1
Important and Innovative Approaches to Leveraging the Health Equity Index
49:51
49:51
Play later
Play later
Lists
Like
Liked
49:51
Melissa Newton Smith, Founder of Newton Smith, and Keslie Crichton, Chief Sales Officer of BeneLynk, join Eric to discuss the introduction of the CMS Health Equity Index, which will replace the reward factor within the Medicare Advantage Star Rating program measurement. The Health Equity Index will be a seismic change for Medicare Advantage plans a…
…
continue reading
Ever wondered what happens when we flip traditional corporate hierarchies, allowing the young to mentor the old? This episode zeroes in on reverse mentoring, showcasing its power to drive innovation and foster understanding across generations. Patrice Gordon, a pioneer at Virgin Atlantic and author of the book “Reverse Mentoring: Removing Barriers …
…
continue reading
1
Meeting Goals for Chronic Condition Management With Fewer Resources
1:00:16
1:00:16
Play later
Play later
Lists
Like
Liked
1:00:16
Leaders from Independence Blue Cross, Banner| Aetna, and Scene Health share exclusive insights on successfully accomplishing chronic condition management success with fewer resources. Our expert panel explores patient-centered and technology-enabled approaches that elevate chronic care management efficiency and effectiveness. Don't miss the opportu…
…
continue reading
Facing gender bias is tough. Add ageism to the mix, and the workplace becomes a whole different challenge. This episode examines the landscape for women over 50 in the workplace, spotlighted through Dr. Lucy Ryan's insights from her book, "Revolting Women." Addressing the dual hurdles of ageism and gender bias, Dr. Ryan explains how societal expect…
…
continue reading
1
How Innovators Are Addressing GLP-1s, Obesity and MSK
1:01:27
1:01:27
Play later
Play later
Lists
Like
Liked
1:01:27
Leaders from Blue Cross and Blue Shield of Illinois, Independent Health, Evry Health and Vori Health discuss GP-1s and their role in addressing the global challenge of obesity. The panel shares innovative, multidisciplinary strategies you can implement to complement lifestyle interventions and other therapeutic approaches in your organization. * Im…
…
continue reading
Do you excel in analytical, strategic and goal-oriented tasks yet often get bogged down in thinking through how to unstick yourself from complicated situations or challenges? This episode focuses on how tapping into the power of your right brain can help you move forward through seemingly intractable challenges. The right brain is our gateway to se…
…
continue reading
1
Supporting Innovation and AI in Healthcare
31:15
31:15
Play later
Play later
Lists
Like
Liked
31:15
Seema Kumar, CEO of Cure, an innovation campus in New York City, joins Eric to discuss how artificial intelligence can positively impact healthcare and lead to more innovation. She shares how AI has been used in healthcare and the promise it holds for the future. The conversation also highlights the Cure Xchange Challenge: Health AI For Good, an in…
…
continue reading
1
A Conversation with Nobel Laureate Dr. Robert Lefkowitz (Rebroadcast)
49:38
49:38
Play later
Play later
Lists
Like
Liked
49:38
Dr. Robert Lefkowitz shares anecdotes and wisdom from his extraordinary career. This episode delves into the power of storytelling and narratives, building a legacy based on mentorship, overcoming harsh criticism, and using personal values at work. Lefkowitz won the Nobel Prize in Chemistry in 2012 for “for studies of G-protein-coupled receptors.” …
…
continue reading
1
Lifestyle Modification Strategies to Support Those Living with Obesity and Diabetes
1:01:17
1:01:17
Play later
Play later
Lists
Like
Liked
1:01:17
Blue Shield of California, Highmark, Intellihealth and NourishedRX discuss how they are mitigating the high costs of GLP-1s with lifestyle interventions such as behavior change, physical exercise, nutritional counseling and coaching to optimize outcomes for members living with obesity and diabetes. Hear real-life examples and best practices to equi…
…
continue reading
With employee disengagement at alarming levels despite significant investments in training leaders in coaching skills, there's a pressing need to reevaluate and get practical about making coaching truly effective for people in managerial roles. This episode zeroes in on how to address this gap, introducing insights and tools for leaders to genuinel…
…
continue reading
1
Differentiating Your Health Plan: Reimagining Your Provider Network Strategy
59:56
59:56
Play later
Play later
Lists
Like
Liked
59:56
Leaders from Blue Cross and Blue Shield of Michigan, Highmark and Quest Analytics discuss how health plans are examining and reimagining their provider strategies to stay competitive and meet their members' evolving needs. By focusing on areas such as compliance, network adequacy, data integrity, and performance metrics, plans are redefining their …
…
continue reading
How is the intersection of technology and human experience reshaping our workplaces? In this episode, we explore the dynamic evolution of work environments, where technology and human-centric practices are becoming increasingly intertwined. You’ll hear about leveraging technology to create more inclusive and equitable workplaces, simplifying work p…
…
continue reading
1
A Conversation with Blue Cross and Blue Shield of North Carolina’s Chief Strategy Officer
31:46
31:46
Play later
Play later
Lists
Like
Liked
31:46
Sonny Goyal, Senior Vice President of Diversified Business Group and Chief Strategy Officer of Blue Cross Blue Shield of North Carolina (Blue Cross NC), joins Eric to share some of Blue Cross NC’s successful initiatives to help members live their best lives. Sonny discussed Blue Cross NC’s approach to mitigating social determinants of health, expla…
…
continue reading
We've all been there: put on the spot during a meeting and found ourselves tongue-tied. In this episode, we tackle the challenge of spontaneous communication head-on. I'm joined by Matt Abrahams, who is a Lecturer at Stanford University's Graduate School of Business and the host of the “Think Fast, Talk Smart,” which draws in millions of listeners …
…
continue reading
1
Talking Bright Spots with Former Congressman Robert Andrews
31:51
31:51
Play later
Play later
Lists
Like
Liked
31:51
Former New Jersey Congressman and Health Transformation Alliance (HTA) CEO, Robert Andrews, joins Eric to discuss how HTA – a cooperative of more than 60 of America’s leading employers –and its members employers are fixing our broken healthcare system by sharing data, challenging the status quo and implementing innovative solutions. Robert shares m…
…
continue reading
1
Safe Babies Safe Moms: Rethinking Equitable Access and Maternity Care
39:15
39:15
Play later
Play later
Lists
Like
Liked
39:15
Angela D. Thomas, DrPH, MPH, MBA, Vice President, Healthcare Delivery Research, MedStar Health Research Institute, joins Eric to discuss D.C. Safe Babies Safe Moms, a community-driven collaborative launched in 2020 to improve the health and well-being of mothers and infants in Washington, D.C., and reduce racial disparities in maternal and infant h…
…
continue reading
Have you hit a creative roadblock at work? You’re not alone. In this episode, we explore how creativity becomes the cornerstone for innovation, helping businesses to thrive amidst rapidly changing trends and disruptions. It’s not about wild ideas. It’s about building an environment where creativity thrives at every desk. This episode features Adam …
…
continue reading
1
Beyond Medication Adherence: Unleashing the Power of Member Engagement to Elevate Outcomes
1:00:27
1:00:27
Play later
Play later
Lists
Like
Liked
1:00:27
Leaders from CareFirst, CareSource, UPMC Health Plan and Scene Health explore how proper medication adherence ensures a higher quality of life, improves health outcomes and reduces healthcare costs. Many health plans saw their overall Medicare Star Ratings drop this year due to one particular area – medication adherence. Our expert panel from top-r…
…
continue reading
1
Why the ACA Consumer Experience Sucks and How Select Health Fixed It
34:20
34:20
Play later
Play later
Lists
Like
Liked
34:20
Kim Barrus, MSN, RN, PMP, Director, Clinical Outcomes Management of SelectHealth, joins Eric to discuss how her plan reinvented the consumer experience for ACA Marketplace health plans. With almost half of ACA Marketplace customers complaining about making appointments with providers and other process challenges, SelectHealth committed to reversing…
…
continue reading
Looking to improve the quality of your career conversations at work? This episode dives into practical topics like the role of managers in employee development, common challenges like fear of feedback, and actionable insights to overcome challenges that often come up. My guest, Antoinette Oglethorpe, brings a wealth of experience to the conversatio…
…
continue reading
1
Medicare Advantage and the Next Generation in Home Health Strategies
1:01:25
1:01:25
Play later
Play later
Lists
Like
Liked
1:01:25
Leaders from Humana, Healthfirst, Health Leads and Vesta Healthcare join Eric to discuss the future of home healthcare for Medicare Advantage plans. As care delivery strategies evolve, the home is critical in achieving clinical and customer satisfaction ratings that drive business success. Home health is also vital to providing equitable care to al…
…
continue reading
1
Decoding and Dealing with Toxic Behaviors (Rebroadcast)
43:11
43:11
Play later
Play later
Lists
Like
Liked
43:11
Why do toxic behaviors persist in workplaces despite efforts for a healthier work culture? Find out how to discern healthy behaviors from toxic ones and learn what you can do to cope successfully with toxic relationships and environments. Anna Eliatamby is a clinical psychologist and workplace well-being expert who has played a pivotal role in deve…
…
continue reading
1
Cults, Corporates, and Breaking the Burnout Cycle
44:39
44:39
Play later
Play later
Lists
Like
Liked
44:39
Ever questioned if your office vibes feel a bit too 'cultish'? Or maybe you think burnout is just an individual failing? Petra Velzeboer, a psychotherapist, CEO, and author of "Begin With You," who was born into a notorious cult, brings clarity to the gray areas of workplace dynamics, exploring the fine line between a demanding job and a toxic work…
…
continue reading
The Faucet returns! The summer was busy and the fall is also gearing up to be busy BUT not too busy for new Faucets! Welcome back or welcome front and thank you for being here. In today's pod-snack, Myq discusses what was so busy about the summer (the Edinburgh Fringe Fest, clowns, shows, travels, residencelessness, and more!) the beginning of fall…
…
continue reading
1
Can Your Social Care Strategy Drive You to Five Stars?
59:46
59:46
Play later
Play later
Lists
Like
Liked
59:46
Leaders from Network Health, UPMC Health Plan, Healthmine and Benelynk explore how Medicare Advantage plans can attain 5-Stars and share bright spots on improving outcomes for members with social risk factors. Learn how closing gaps in care and reducing health disparities can help your plan reach 5 Stars! Topics include: CMS Health Equity Index Pro…
…
continue reading