Best Mile End Institute Podcasts (2024)

1
Weathering Disruption in the Financial Services Industry, with Mark Daprato 20:50

9M ago20:50

20:50

Host Bryn Griffiths is joined by Mark Daprato, a board member of the Receivables Management Association of Canada and the organizer of its upcoming National Conference on Nov 14. This year's conference has a bold and thought-provoking theme: "Weathering Disruption in the Financial Services Industry." Mark shares insights into the conference's focus…

1
How Executors Navigate Estate Administration in a Digital World, with Ari Brojde 23:08

11M ago23:08

23:08

Delve into the world of estate administration in the digital age with our guest, Ari Brojde, CEO of Estateably. Host Bryn Griffiths uncovers the secrets behind efficiently managing debts, distributing assets, and handling the ever-evolving landscape of managing and closing estates. Ari shares his journey, from recognizing industry pain points to cr…

1
This Big Win for Civil Debt Litigation Could be Contagious, with Tim Browatzke 17:48

1y ago17:48

17:48

Small Claims Court just became bigger, at least in one jurisdiction. In the Canadian province of Alberta, the limit for civil litigation in the Provincial Court system has recently doubled from CAD $50,000 to $100,000. This means Albertans and agents like MetCredit can go to court without a lawyer in the province to collect much larger debts, benef…

1
Upping Your Game (and Pay Grade) in the Credit Industry, with David Hopkyns 20:03

1+ y ago20:03

20:03

The Credit and Receivables Management Industry is a complex one. Yet for ages, there was no standardized training or certification for credit professionals. David Hopkyns, ACI, has helped change that in his work as National Director for the Prairies of the Credit Institute of Canada, which today has nearly 2,000 members across the country. The CIC …

1
Understanding Consumer Proposals and Bankruptcy with Rhonda Fox-Miles 23:27

1+ y ago23:27

23:27

When debt piles up and becomes unmanageable, what can you do? More people than ever are turning to consumer proposals and even bankruptcy as a way out. The promises you hear in advertisements sound liberating—but is there another side to taking drastic measures? Rhonda Fox-Miles, a licensed bankruptcy trustee since 1999 and Registered Social worker…

1
Getting Cutting-Edge in Accounts Receivables Management with George Preece 18:27

1+ y ago18:27

18:27

The Receivables Management world is a magnifier of business challenges. Whenever the economy becomes difficult, the credit world is in for a ride. MetCredit's central region business development manager George Preece is a credit industry veteran who co-founded the Receivable Management Institute (RMA) more than a decade ago. He joins host Bryn Grif…

1
Collecting Debt Better Through Tech and Transparency, with Tyler Wonderlic 19:08

1+ y ago19:08

19:08

If you’re like most people, you seldom answer phone calls from anyone you don’t recognize. And for good reason. A universal surge in spam calls and fraudulent players (usually spoofing outgoing numbers) has tarnished our trust in conventional caller IDs. For a telephone-centric company like MetCredit, this behavioural change has been a huge challen…

1
Behind Closed Doors: The Secret Life of London Private Members' Clubs 37:35

1+ y ago37:35

37:35

On 15 November 2022, ITV's Political Editor, Robert Peston, tweeted about being refused entry to a private members' club in Central London for wearing 'comfortable mid-top trainers' and sparked fierce debate about the traditions and standards of London clubs as well as their influence on public life in 2022. In this special episode of the Mile End …

1
Scaling up Your Career in Credit, with Credit Institute GM Nawshad Khadaroo 20:14

2y ago20:14

20:14

Working in the credit industry is an opportunity to make an impact on businesses, individuals and the economy itself. But how do you stay fresh, inspired and on top of your game? Host Bryn Griffiths joins Credit Institute of Canada General Manager Nawshad Khadaroo to talk about how being part of an engaged community provides learning, education and…

1
The Power of Business Data in Receivables Management, with Stephanie Flierjans 19:19

2y ago19:19

19:19

Dun & Bradstreet has evolved a lot in its 173-year history. Now the world's largest trade payment database with over 360 million lines of global trade, it is known by most business people as a risk company for credit reporting. As D&B's director of data acquisitions, Stephanie Flierjans has spent most of her 35-year career with the company. In this…

1
Britain Alone: How a decade of conflict remade the nation 34:44

2y ago34:44

34:44

In the last episode of this series of the Mile End Institute Podcast, our Deputy Director, Dr Karl Pike, talks to Dr Liam Stanley from the University of Sheffield about his new book, Britain Alone: How a decade of conflict remade the nation, which was published by Manchester University Press earlier this year. Beginning with the global financial cr…

1
When Receivables Keep CEOs Up at Night, With Martin Hunter 29:32

2y ago29:32

29:32

A lot of things keep CEOs up at night, from HR and supply chain issues to operational challenges and cash flow. But most often it's cash flow. Host Bryn Griffiths is joined by Martin Hunter, managing partner of URGEO, a company specializing in helping CEOs achieve operational excellence, to discuss why accounts receivable are such a challenge—and h…

1
Practical Utopia: The Many Lives of Dartington Hall 43:08

2y ago43:08

43:08

In this episode of the Mile End Institute Podcast, Dr Lyndsey Jenkins talks to Dr Anna Neima about her new book, Practical Utopia: The Many Lives of Dartington Hall which was published by Cambridge University Press in April. In this fascinating conversation, Lyndsey and Anna discuss how the 1200-acre estate at Dartington Hall near Totnes in Devon w…

1
Lucky You: How a Job in Collections Can Change Your Life, with Tim Paulsen 27:58

2y ago27:58

27:58

Ever thought of a job in collections? Many successful collectors never did, and now can’t imagine themselves in any other career. Author and trainer Tim Paulsen returns to Overdue Advice to share advice for accounts receivable management teams and collectors—and shines light on the life-changing magic of working in collections.…

1
Waterloo Sunrise: London from the Sixties to Thatcher 57:42

2y ago57:42

57:42

On this week's Mile End Institute Podcast, the MEI's Deputy Director, Dr Colm Murphy, is in conversation with Dr John Davis (Queens, Oxford) about his 'kaleidoscopic' new book, Waterloo Sunrise, which explores how London was transformed into a 'vibrant yet divided metropolis' during the 1960s and 1970s. They discuss how Davis's vivid and immersive …

1
Metaphysical Animals: How Four Women Brought Philosophy Back to Life 53:12

2y ago53:12

53:12

In this week's episode of the Mile End Institute Podcast, our Deputy Director, Dr Karl Pike, talks to Dr Rachael Wiseman (Liverpool) and Dr Clare Mac Cumhaill (Durham) about their new book, Metaphysical Animals: How Four Women Brought Philosophy Back to Life. A Radio 4 Book of the Week and one of The Guardian's 50 Hottest Summer Reads, Metaphysical…

1
Historicising the Refugee Crisis 51:26

2y ago51:26

51:26

In this week's episode of the Mile End Institute Podcast, we are marking Refugee Week 2022 (which runs from 20 to 26 June) by exploring how Britain as a state and a society has responded to refugee populations since 1945. In this conversation, our Deputy Director, Dr Lyndsey Jenkins, is joined by Dr Anna Maguire (UCL) and Professor Becky Taylor (UE…

1
Chums: How a Tiny Caste of Oxford Tories Took Over the UK 32:07

2y ago32:07

32:07

In this episode, Professor Tim Bale welcomes Simon Kuper to the Mile End Institute Podcast to talk about his latest book, Chums: How a Tiny Caste of Oxford Tories Took Over the UK, which was published by Profile Books this Spring. Tim and Simon discuss how the University of Oxford has produced the most prominent Conservative politicians of our time…

1
The Politics of Expertise 41:03

2y ago41:03

41:03

In this episode of the Mile End Institute Podcast, Dr Patrick Diamond talks to Dr Lise Butler (City, University of London) and Dr Agnes Arnold-Forster (London School of Hygiene and Tropical Medicine) about the place of expertise in public life and how understandings of expertise have evolved historically. This episode explores conceptions of medica…

1
When to Litigate and When to Use a Collection Agency, with Howard J. Sniderman, QC 34:00

2y ago34:00

34:00

When a customer decides not to pay your invoice, what do you do? Should you sue, or take the file to your collection agency? It's not always an easy question, and one that lawyer Howard "Howie" J. Sniderman has helped business leaders answer for decades. After listening to this episode, you'll be equipped to make the decision for yourself! Learn ho…

1
Neil Kinnock: Saving the Labour Party? 37:12

2y ago37:12

37:12

In the 60th episode of the Mile End Institute Podcast, our Director, Dr Patrick Diamond, talks to Dr Kevin Hickson (Senior Lecturer in British Politics at the University of Liverpool) about his new edited collection, reappraising Neil Kinnock's policies, impact, and legacy, which was published by Routledge last week. Neil Kinnock: Saving the Labour…

1
Brittle with Relics: A History of Wales, 1962-1997 35:41

2y ago35:41

35:41

In this week's episode of the Mile End Institute Podcast, Dr Lyndsey Jenkins talks to the award-winning writer and historian, Richard King, about his new book, Brittle with Relics: A History of Wales, 1962-1997, which was published by Faber earlier this year. Lyndsey and Richard are joined by Micaela Paines (a doctoral researcher at Cardiff Univers…

1
How a Collection Agency is Your Company’s New Best Friend, With David Hopkyns 26:06

2y ago26:06

26:06

What happens when you send an account to collections? What will the collection agency do—and what won't they? What kind of businesses are best suited to use a collection agency? MetCredit VP Business Development and industry veteran David Hopkyns joins host Bryn Griffiths to open the Overdue Advice mailbag and answers these and other questions list…

1
Held in Contempt: What's wrong with the House of Commons? 34:18

2y ago34:18

34:18

In the latest episode of the Mile End Institute Podcast, Professor Tim Bale is in conversation with Dr Hannah White, the Deputy Director of the Institute for Government, about her new book, Held in Contempt: What's wrong with the House of Commons?, which was published by Manchester University Press last month. They discuss how the reputation of the…

1
Women, Media and Elections 36:43

2y ago36:43

36:43

In this episode of the Mile End Institute Podcast (recorded before the latest industrial action at QMUL), Lyndsey Jenkins talks to Dr Emily Harmer (University of Liverpool) and Dr Sally Osei-Appiah (University of Leeds about Dr Harmer's new book, Women, Media, and Elections: Representation and Marginalization in British Politics. They discuss how w…

1
Polling UnPacked 43:23

2y ago43:23

43:23

In this episode of the Mile End Institute Podcast, Professor Tim Bale speaks to the President of the Liberal Democrats, Dr Mark Pack, about his new book, Polling UnPacked: The History, Uses and Abuses of Political Opinion Polls (Reaktion Books, 2022), which was released earlier this month. They discuss how opinion polls work, whether they can be tr…

1
The Past, Present and Future of London's Aylesbury Estate 42:08

2+ y ago42:08

42:08

After the recent industrial action across the Higher Education sector, the Mile End Institute Podcast returns with a fascinating discussion about the history and future of the Aylesbury Estate in South East London, which was once described as one of Britain's 'more disastrous experiments in postwar municipal housing' and a 'byword for crime and dep…

1
The Welfare State Generation: Women, Agency and Class since 1945 42:53

2+ y ago42:53

42:53

To mark the start of Women's History Month 2022, the MEI's Deputy Director, Dr Lyndsey Jenkins, sat down with Dr Eve Worth (Oxford) and Dr Ruth Davidson (Visiting Research Fellow, MEI) to discuss Dr Worth's new book, The Welfare State Generation: Women, Agency and Class in Britain since 1945. They discuss how the growth of the welfare state after 1…

1
Turning Adversity into Advancements, with MetCredit President & CEO Brian Summerfelt 19:41

2+ y ago19:41

19:41

It's been an incredibly tough two years. At MetCredit, we've always been a people business. In recent years, with competitors outsourcing their call centres overseas, we've taken pride in having real people working from our offices. So the work-from-home orders of COVID-19 threatened our very existence. Many of our contracts with banks, telcos and …

1
The Life-Changing Magic of Working in Collections, with Quinn Yule & Greg Hunka 24:35

2+ y ago24:35

24:35

When does a job become more then a 9-to-5 but something that transforms people's lives? Host Bryn Griffiths talks with MetCredit Collection Manager Quinn Yule and Human Resources & Quality Assurance Manager Greg Hunka about their careers with the company, and how it has changed their lives but the lives of many of those with whom they've worked, in…

1
Tales from Two Cities: How Edmonton & Halifax Chamber CEOs See the Year Ahead 27:57

2+ y ago27:57

27:57

After two years of uncertainty and surprises, what’s next—and how can Canadian businesses plan and grow in such crazy times? MetCredit is a member of more than 50 Chambers of Commerce across Canada, and we love to make use of this great resource. In this episode, host Bryn Griffiths talks to Jeffrey Sundquist, President and CEO of the Edmonton Cham…

1
In Conversation with Anne Longfield CBE 43:50

2+ y ago43:50

43:50

Anne Longfield CBE is the former Children's Commissioner for England. In this podcast, she discusses her vision for 'building back better' after the pandemic, and the work she is doing through her independent commission on how to protect children and young people from crime, violence and gangs.

1
The Politics of Women's Suffrage 38:38

2+ y ago38:38

38:38

In this episode, Dr Lyndsey Jenkins (QMUL) and Dr Alexandra Hughes-Johnson (Oxford) discuss their recent book The Politics of Women's Suffrage: Local, National and International Dimensions in collaboration with Dr Kate Connelly (Arcadia). Interviewed by Dr Anna Muggeridge (Worcester), they discuss their respective contributions to suffrage historio…

1
Race, Rights and Reform: Black Activism in the French Empire and the United States from World War 1 to the Cold War 40:26

2+ y ago40:26

40:26

In her recent book, ‘Race, Rights and Reform: Black Activism in the French Empire and the United States from World War 1 to the Cold War’, Sarah C. Dunstan (Glasgow) discusses African American and Francophone black activist struggles for rights and citizenship in their differing contexts, tracing their transatlantic collaborations as well as their …

1
Chief of Staff with Gavin Barwell 41:21

2+ y ago41:21

41:21

Gavin Barwell has done just about every job in the Conservative Party that it's possible for anyone to do: he's been a grassroots activist, worked on campaigns at CCHQ, become an MP and a minister, entered Number Ten as Chief of Staff to the PM and is now a Tory peer. Here he talks about what made him a Conservative, about what's happened to the Pa…

1
Free with Lea Ypi 31:24

2+ y ago31:24

31:24

In this episode MEI Deputy Director, Dr Karl Pike, speaks to Professor Lea Ypi, author of the new book 'Free: Coming of Age at the End of History' - a memoir of childhood at a time of political change in the 1980s and 1990s. In the podcast, Professor Ypi talks about writing, the story of 'Free', and the philosophical theme of the book.…

1
Out of the Darkness: Greenham Voices 1981-2000 30:22

2+ y ago30:22

30:22

Dr Lyndsey Jenkins, Deputy Director of the Mile End Institute is joined by Visiting Fellow Freya Marshall-Payne, Professor Sasha Roseneil from UCL, and Rebecca Morden, one of the driving forces behind the oral history project Greenham Women Everywhere, to discuss Rebecca's new book, written in collaboration with Kate Kerrow, Out of the Darkness: Gr…

1
The Neoliberal Age? 35:42

2+ y ago35:42

35:42

This week on the MEI Podcast, Deputy Director Colm Murphy was joined by two editors of the newly released book ‘The Neoliberal Age?’, Aled Davies and Florence Sutcliffe-Braithwaite. They discuss the contested meaning of the term 'neoliberalism' and its relevance for understanding Britain since the 1970s.…

1
How AI is a Game Changer in Debt Collection, with Anand Mahurkar 22:08

2+ y ago22:08

22:08

Artificial Intelligence is a more than a hot-button topic lately. It's a group of technologies that is revolutionizing our way of life. From asking Siri on your smartwatch to the emergence of self-driving cars, machine learning and computers that “think” are rapidly working their way into every home, office and garage—as well as our pockets and wri…

1
Why Isn't Government Policy More Preventive? 37:49

2+ y ago37:49

37:49

This week, MEI Director, Patrick Diamond was joined by Paul Cairney and Emily St. Denny, authors of Why isn’t Government Policy More Preventative? They discuss the dichotomy between policy aspiration and policy delivery, and the challenges that governments have faced in both defining ‘prevention’ and implementing preventative policies. The authors …

1
Green Energy, Scotland and COP26 41:43

2+ y ago41:43

41:43

In this episode, Colm Murphy was joined by Emily Munro (National Library of Scotland) and Ewan Gibbs (University of Glasgow) to discuss the distinct and powerful relationship between Scotland and the politics of energy in the context of events since the Second World War and the current COP26 conference taking place in Glasgow. The episode uses audi…

1
The Political Economy of Inflation 42:50

2+ y ago42:50

42:50

In this episode, MEI Deputy Director, Dr Colm Murphy, was joined by Professor Helen Thompson and the economist, author, and journalist Duncan Weldon. They discuss what inflation is, why it has returned to the centre of political debate, whether it is a governing priority or a red herring, and its implications for politics and wider society.…

1
What it Takes to be a Collection Agent, with Collectors Ourvashi, Zak and Jay 23:03

2+ y ago23:03

23:03

Ever wondered what it’s like for the people who make collection calls for a living? Meet Ourvashi, Zak and Jay, three collectors at MetCredit. Learn why Jay, a former nurse and father of three, Ourvashi with a Bachelor of Commerce in Accounting and Finance, and Zak, a university graduate with loads of ambition, decided to work at MetCredit — and th…

1
The Aristocracy of Talent with Adrian Wooldridge and Emma Barrett 36:39

3y ago36:39

36:39

In this episode of the Mile End Institute Podcast, Tim Bale was joined by Adrian Wooldridge and Emma Barrett to discuss Adrian's book, ‘The Aristocracy of Talent: How Meritocracy Made the Modern World’. They explore the historical origins of meritocracy and discuss how such a revolutionary concept, that had transformational effects on societies, ha…

1
Debt Protesters: Can Debtors Turn the Tables on Collections? 21:51

3y ago21:51

21:51

Disputing a bill is not terribly uncommon, and in some cases makes sense. Billing errors can happen, and it’s fair to have them resolved before paying. But imagine claiming you don’t need to pay ANY bills—or even your rent—ever, because you have special status or philosophical separation from your “debtor self” that renders financial obligations nu…

1
Global White Nationalism: From Apartheid to Trump 29:48

3y ago29:48

29:48

In the final episode of the series, Clive Gabay (QMUL), was joined by Camilla Schofield (UEA), and Bill Schwarz (QMUL), to discuss the edited collection of essays, Global white nationalism: From apartheid to Trump. They discuss how white nationalism has long been a global phenomenon in reaction to the forces of civil rights, anti-colonial movements…

1
The Pope and the Pill: Sex, Catholicism and Women in Post-War England 37:58

3y ago37:58

37:58

This week, MEI Deputy Director, Lyndney Jenkins, was joined by Alana Harris (KCL) and David Geiringer (QMUL) to discuss his book, 'The Pope and the Pill: Sex, Catholicism, and Women in Post-war England'. They consider the importance of oral history in shedding light on the often-hidden lives and experiences of Catholic women in post-war England, a …

1
Compassion in Debt Recovery, with Michele Murray, Anthony Sabatelli & Raphael Karamichailidis 27:35

3y ago27:35

27:35

Consumer debt collection is delicate business at the best of times. Throw in a global pandemic where people’s livelihoods are in doubt, and it becomes exponentially harder. For telecommunications companies, the question becomes more than ever how to help customers, who need their phones and the Internet to work and function, but many of whom are st…

1
How to Read Numbers with Tom Chivers and Sonia Sodha 34:22

3y ago34:22

34:22

The ability to properly get to grips with numbers has never been more vital, not least in the context of the Covid-19 pandemic. In this episode, Tim Bale is joined by Tom Chivers and Sonia Sodha to discuss the importance of understanding the numbers we're presented with in the news and in our own lives. They discuss what journalists - and the sourc…

1
Out of the Ordinary with Marc Stears and Emily Robinson 38:59

3y ago38:59

38:59

In this episode, Co-Director, Colm Murphy is joined by Marc Stears (University of Sydney) and Emily Robinson (University of Sussex) to discuss Marc’s recent book ‘Out of The Ordinary: How Everyday Life Inspired a Nation and How It Can Again'. They consider whether contemporary politics can learn from ordinary people, as it did in the 1920s to 1950s…

Podcasts Worth a Listen

Mile End Institute Podcasts

Podcasts Worth a Listen

Quick Reference Guide