A weekly podcast where two ex-business partners hold themselves publicly accountable for their startup failures...and successes.
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Fortnightly conversations about running a business as a non-technical founder. Join Laura and Nathan as they navigate the developer-dominated world of entrepreneurship, bootstrapping and beyond.
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Welcome to Talk Time with MaxContact, your go-to podcast for all things contact centre-related. Join us as we delve into the latest trends, strategies, and technologies shaping the world of contact centres. We explore topics ranging from operational best practices and team management to the role of AI in transforming customer interactions. Each episode features conversations with industry experts, sharing insights and practical tips to enhance your contact centre's performance. Tune in to Ta ...
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Visit http://taylorsfbc.org for more information!
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Running a bootstrapped software company? Looking to start one? Then this is the podcast for you.
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Stories of spies throughout history
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Col & Dan talk all things startups, SAAS, and the business of running software companies. Colin co-founded Userlot and chats about the journey of building his second SAAS. Dan is building a SaaS for the first time and learning as he goes. Listen along and enjoy the ride.
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Go beyond standard fantasy leagues. Find a new idea to instill in your league. Create more interest with new ways to challenge your league. Take your FANTASY INSANITY to the next level
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Frustrated with many nights wasted, undecided and unsatisfied on the cold streets of London? The cohala crew decided to create a podcast to help good music lovers navigate the ever changing and confusing London night life. Expect bantz, reviews and a comprehensive guide to good nights OUT OUT.
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Purpose, hosted by Keith Sconiers of Catalyst Training + Development, is a podcast dedicated to real conversations about life, business, personal trials, and victories of entrepreneurs, athletes, and modern-day leaders from all walks of life and industries that are living their purpose.
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We are excited to announce the launch of Blackstone Chambers’ The Litigation Podcast. This podcast will examine trends and emerging areas of disputes across the full spectrum of Blackstone’s areas of expertise, including commercial, employment and public/regulatory law.
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August 25, 2024 | Josh Powell by Taylors FBCBy Taylors FBC
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Purpose #84: Nathan Ganz - The Path To Relationship, Resilience, and Restoration
59:21
59:21
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In today’s episode, I had the opportunity to talk with Nathan Ganz, the co-founder of NW Premier. NW Premier focuses on providing creative financial solutions for business owners and their business. Their mission is to assure the financial success of each business and owner by using their proven, repeatable process resulting in unparalleled clarity…
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Purpose #83: Rob Finkelstein - The Importance Of Building Quality Relationships
39:34
39:34
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In today’s episode, I had the opportunity to talk with Rob Finkelstein, the founder of Alumni Direct, a platform dedicated to cultivating communities that are sources for collaboration, assistance, and guidance for alumni around the US. During our call, Rob shared how building quality professional relationships was critical to him having a successf…
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August 18, 2024 Josh Powell by Taylors FBCBy Taylors FBC
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Transform Your Contact Centre Through Data-Driven Strategies with Daryl Wilkes
33:55
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In this insightful episode of Talk Time with MaxContact, host Sean McIver welcomes Daryl Wilkes, Director of Customer Care at ASOS. With a distinguished career spanning various high-impact roles in transformation and strategy across multiple industries, Daryl brings a wealth of experience in steering customer service operations into new digital fro…
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August 11, 2024 | Josh Powell by Taylors FBCBy Taylors FBC
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August 4, 2024 | Josh Powell by Taylors FBCBy Taylors FBC
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Purpose #82: Keith Sconiers - The Foundation For The Overcoming Life
32:52
32:52
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In today’s episode, the table has been turned as I am sharing an episode from another podcast where I am being interviewed by one of my mentors about my life story. During our call, I share my journey of growing up and through a significant amount of adversity. To learn more about Keith Sconiers: LinkedIn: Keith Sconiers Instagram: Keith Sconiers F…
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Purpose #81: Cynthianna Powell - Harnessing The Power Of Vulnerability
44:50
44:50
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In today’s episode, I had the opportunity to talk with Cynthianna Powell, who is an author, entrepreneur, trainer, and former child development professional. During our call, we discussed Cynthianna’s journey in overcoming childhood trauma and how she has leveraged her experiences to overcome adversity in life and business. What I appreciate about …
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Purpose ##80: Clay Staires - The Foundation Of Purpose Is Identity
53:07
53:07
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In today’s episode, I had the opportunity to talk with Clay Staires, a seasoned leader, speaker, and coach with over 25 years of transformative experience, renowned for his expertise in leadership development and navigating personal and business growth. Clay's dynamic programs and speaking engagements have empowered countless individuals to reach t…
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July 21, 2024 | Nathan Finn by Taylors FBCBy Taylors FBC
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July 28, 2024 | Alex Smith by Taylors FBCBy Taylors FBC
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Purpose #79: Preston Brown - Never Turn Your Back On Your Dreams
58:44
58:44
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In today’s episode, I had the opportunity to talk with Preston Brown, an entrepreneur and business advisor focused on helping entrepreneurs grow, scale, and optimize their companies. Preston Brown is not your average entrepreneur; Preston is a force to be reckoned with in the business world. He’s a sought-after speaker, a true visionary, and a mast…
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Transform Your Contact Centre Through Customer Expectations with Steve Sullivan
34:41
34:41
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In this insightful episode of Talk Time with MaxContact, host Sean McIver welcomes Steve Sullivan, a distinguished freelance consultant and interim manager with over 20 years of experience in Omni Channel customer experience and management. Steve brings a wealth of knowledge in optimising customer engagement and leveraging compliance for competitiv…
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July 14, 2024 | Josh Duncan by Taylors FBCBy Taylors FBC
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Purpose #78: Omar Medrano - The Only Thing That Works In Success Is You
56:09
56:09
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In today’s episode, I had the opportunity to talk with Omar Medrano, a senior business advisor, entrepreneur, speaker, and author. During our discussion, I got to learn about Omar’s journey in growing up in Florida as a kid required to take ESL (English As A Second Language) classes to becoming a speaker, entrepreneur, and published author. What I …
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19 - Public Law Conference 2024: Part 3 with Ivan Hare KC, Stephanie Palmer and Isabel Buchanan
52:13
52:13
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Tune in to the most recent episode of The Litigation Podcast, in which Ivan Hare KC presents recorded highlights from the 2024 Public Law Conference. The panel discussions address the latest developments in recent public law cases. Ivan Hare KC explores proportionality under the HRA: is it in the Act or on the facts? Stephanie Palmer discusses the …
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Transform Your Contact Centre Through Punk CX with Adrian Swinscoe
28:58
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In this thought-provoking episode of Talk Time with MaxContact, host Sean McIvor welcomes back Adrian Swinscoe, the maverick mind behind the Punk CX philosophy. Adrian, author of "Punk CX" and "Punk XL", challenges listeners to rethink everything they know about customer experience in contact centres. Drawing parallels between the music industry's …
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Purpose #77: Greg George - The Painful Journey From Addiction To Franchising
42:55
42:55
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In today’s episode, I had the opportunity to talk with Greg George of The Peach Cobbler Factory, the fastest growing dessert franchise in the United States, adding over 100 locations in the last two years alone. During our conversation, Greg shared with me his journey of regaining his sobriety, overcoming addiction with his son, and what it has bee…
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Purpose #76: Matt Doud - Finding Purpose Through Identity
46:11
46:11
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In today’s episode, I had the opportunity to talk with Matt Doud, the founder of FreeFlow CEO, a consulting firm dedicated to helping entrepreneurs stay focused on the work they love, that energizes them and drives their business forward. During our call, I got to hear about Matt’s personal and professional journey with his identity and how not kno…
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Purpose #75: Dr Maggie Augustyn - Navigating Trauma In Marriage and Business
56:57
56:57
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In today’s episode the table has been turned as I am being interviewed by my good friend Dr. Maggie Augustyn. During our call, we discussed the personal journey I’ve been on throughout my life and how unresolved trauma created challenges in my marriage and my life as an entrepreneur. To learn more about Keith Sconiers: LinkedIn: Keith Sconiers Inst…
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18 - Public Law Conference 2024: Part 2 with Jeffrey Jowell KC, Ivan Hare KC, Tom Leary, George Molyneaux and Warren Fitt
51:37
51:37
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Tune in to the most recent episode of The Litigation Podcast, in which Ivan Hare KC presents recorded highlights from the 2024 Public Law Conference. The panel discussions address the latest developments in recent public law cases. Tom Leary explores interim remedies in Judicial Review. George Molyneaux examines the duty of candour, with particular…
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July 7, 2024 | Dr. Nathan Finn by Taylors FBCBy Taylors FBC
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June 30, 2024 | Josh Powell by Taylors FBCBy Taylors FBC
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Purpose #74: Terry Beard - The Power Of Finding Your Voice
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50:56
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In today’s episode, I had the opportunity to talk with Terry Beard of Find Your Voice Communications an organization dedicated to empowering individuals and organizations by instilling confidence in communication, fostering authentic leadership, and unleashing untapped potential. Terry is also the Co-Founder of The Speakers Alliance, an organizatio…
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17 - Public Law Conference 2024: Part 1 with Ivan Hare KC, Tom Hickman KC, James Segan KC & Hanif Mussa KC
44:58
44:58
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Tune in to the most recent episode of The Litigation Podcast, in which Ivan Hare KC presents recorded highlights from the 2024 Public Law Conference. The panel discussions address the latest developments in recent public law cases. James Segan KC examines the standard of review in commercial Judicial Review. Hanif Mussa KC discusses developments in…
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Greatest Hits: Leadership Lessons from the Contact Centre Frontlines with Clayton Drotsky
32:36
32:36
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In this insightful episode of Talk Time with MaxContact, host Sean McIver welcomes Clayton Drotsky, founder of Growth Crew Limited and a veteran of the contact centre industry. With 17 years of experience leading contact centres globally, Clayton shares his unique perspective on leadership, having started his career on the frontlines. Clayton discu…
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June 23, 2024 | Josh Powell by Taylors FBCBy Taylors FBC
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Purpose #73: Jayme Peloli - Choosing To Believe In Yourself Despite The Trauma
1:02:20
1:02:20
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In today’s episode, I had the opportunity to talk with Jayme Peloli, a shining example of resilience and determination in the face of adversity. Born into a childhood marked by substance abuse and becoming a single mother at the age of 22, Jayme encountered challenges early on that could have easily derailed her path to success. However, instead of…
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Purpose #72: Nick Friedman - Building Powerful People, Culture, and Franchises
50:09
50:09
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50:09
In today’s episode, I had the opportunity to talk with Nick Friedman a renowned entrepreneur, movie & TV producer, best-selling author, motivational speaker, actor, and TV personality. He is best known as the Co-Founder of the multi-million-dollar franchise 'College Hunks Hauling Junk & Moving,' which he started with a college friend in a beat-up c…
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Purpose #71: Cathy Baillargeon - The Power Of Motherhood In Business
59:33
59:33
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In today’s episode, I had the opportunity to talk with Cathy Baillargeon a former business consultant and founder of Virtual Cathy, a highly-regarded virtual assisting agency specializing in providing comprehensive support to small business owners and non-profit organizations across the United States. During our call, Cathy shared what it was like …
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Purpose #70: Gentry Jones - Developing The Mindset To Overcome Addiction
50:48
50:48
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In today’s episode, I had the opportunity to talk with Gentry Jones, an entrepreneur, speaker, coach, and founder of The Quitters Club a supportive community dedicated to personal growth and empowerment. During our conversation, Gentry shared her painful journey of overcoming her addiction to alcohol as a single mom. What I appreciate about our tim…
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Purpose #69: Brad Wolgamott - Embracing The Process Of Growth + Restoration
58:49
58:49
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In today’s episode, I had the opportunity to talk with Brad Wolgamott, a lifelong entrepreneur and host of The Man Maker show. Our relationship started in 2006 as I entered the direct sales industry, an industry he found great success in from a young age that enabled him to leave the corporate world at the age of 27. During our call we delved into …
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June 16, 2024 | Josh Powell by Taylors FBCBy Taylors FBC
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June 9, 2024 | Alex Smith by Taylors FBCBy Taylors FBC
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June 2, 2024 | Josh Powell by Taylors FBCBy Taylors FBC
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Purpose #68: Andrew Crites - Sing Your Victorious Song Over Adversity
48:27
48:27
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In today’s episode, I had the opportunity to talk with Andrew Crites, an entrepreneur and real estate professional with Cedar Ridge Property Group and owner of Paradigm Driving Solutions. During our call, I got to hear Andrew’s journey into getting licensed in real estate due to the pandemics impact on his driving school, and what it was like takin…
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Purpose #67: Gaila Lusby - Embracing The Wins That Come Through Failure
45:14
45:14
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In today’s episode, I had the opportunity to talk with Gaila Lusby, the owner of Momma G’s Soup, a gluten-free restaurant based in Gresham, Oregon. During our call, I got the opportunity to learn about Gaila’s upbringing and what inspired her to start her business. What I appreciate about our time together is hearing Gaila talk about what it takes …
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Transform Your Contact Centre Through Dialogue with Nathan Dring
28:26
28:26
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In this episode of Talk Time with MaxContact, Nathan Dring, Founder and Director of Nathan Dring and Associates Ltd, joins Sean McIver to discuss integrating learning into daily operations, building trust through conversations, and the impact of remote work on team dynamics. They also touch on the role of managers in driving cultural change and the…
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16 - Commercial Breakfast Briefing May 2024 with Andrew George KC, Leona Powell, Simon Pritchard, David Lowe and Tom Mountford
32:49
32:49
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Do you love limitation? Does the very idea of mandatory time limits make you stop in your tracks and smile? If so, tune in to this episode of the Blackstone Chambers Litigation Podcast as Andrew George KC presents recorded highlights from the most recent Commercial Breakfast Briefing. First, Leona Powell takes a look at the Supreme Court’s importan…
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May 26, 2024 | Josh Powell by Taylors FBCBy Taylors FBC
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May 19, 2024 | Josh Powell by Taylors FBCBy Taylors FBC
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Expert Analysis: Leading and Empowering Hybrid and Remote Teams in Contact Centres
36:39
36:39
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Welcome to another episode of Talk Time! In this special episode we’re focusing on hybrid and remote working in contact centres, delving into how to effectively manage a hybrid or remote team, support their work-life balance, and keep customers at the organisation's core. This episode features insights from George Frater of ProblemShared, Danny War…
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Purpose #66: Corey Jackson - The One Way Ticket Mindset
52:02
52:02
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In today’s episode, I had the opportunity to talk with Corey Jackson who is an author, speaker, entrepreneur, and former professional athlete. He is also the founder of Qwerkz, an innovative recruiting firm specializing in high potential candidates and position-less recruiting. During our call, I spoke with Corey about his journey from collegiate b…
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