show episodes
 
Learn how to make the most out of your nonprofit technology with this free podcast. Only 50% of nonprofit technology projects succeed. The technology moves forward, but the organization stays in place. Why? Because although new technology can be powerful, it can’t transform a nonprofit on its own. Technology change is organizational change. Change management is key. Build Consulting has extensive experience transforming nonprofit organizations. We combine deep data and information technology ...
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show series
 
This episode features Watt Hamlett and Ryan Ozimek. With Kyle Haines, they all were invited to attend the inaugural Microsoft Global Leaders Summit. Kyle has known Watt and Ryan for a long time, so they seemed like a logical pair to bring their perspective around what was learned at the conference from Microsoft and its vision for Artificial Intell…
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This episode is all about AI and how it is impacting our working and personal lives now, particularly if you work at a nonprofit and you are trying to figure out where to invest in AI tools, and where to wait for the technology to develop further. Kyle Haines and guest Johan Hammerstom discuss fear of missing out, where to be cautious, and where to…
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In this episode, Kyle Haines from Build Consulting catches up with Katie McFadden from Common Voyage and Ryan Ozimek from Picnet/Soapbox Engage after the Dreamforce conference from Salesforce, to learn their impressions and what they will be looking for in the next few years from Salesforce for nonprofits. This conversation centers on integrating S…
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Some of the best conversations are inspired by sitting around the fire and thinking of possibilities and visions – large and small. Guest Karen Graham has a long academic and practitioner career working with technology and nonprofits and asking the question “What is learning?” Listen to her conversation with Kyle to understand more about learning n…
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Conversation and advice from Build Consulting's David Deal and Community IT Innovators' CEO Johan Hammerstrom. Learn how to grow leadership potential and manage IT without being pigeonholed into leadership OR tech - our nonprofit community needs leaders who can do both. Between them, Johan and David have decades of experience both in being executiv…
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Conversation and advice from Build Consulting's David Deal and Community IT Innovators' CEO Johan Hammerstrom. Learn how to grow leadership potential and manage IT without being pigeonholed into leadership OR tech - our nonprofit community needs leaders who can do both. Between them, Johan and David have decades of experience both in being executiv…
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Some of the best conversations are inspired by sitting around the fire and thinking of possibilities and visions – large and small. Guest Justin Melnik has a rich experience working with major brands like QVC. He also is a professor at Temple University where he teaches branding and marketing strategy. For any nonprofit that’s thinking about doing …
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A powerful, practical framework for change Investing in new technology systems only to find that your colleagues have not adopted them? Making changes to your systems or processes only to find that people revert to their old ways? Hearing about “change management” but feel unclear on what it is or how to perform it? Nonprofit Technology Change Mana…
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What are the Six Steps to Becoming a Data Management Ninja? This episode discusses the skills, many of which are non-technical, that any nonprofit staff member can use to improve their role in data management and help their organization tell their stories better. The Six Steps to Becoming a Data Management Ninja Learn the nonprofit landscape Unders…
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A powerful, practical framework for change Investing in new technology systems only to find that your colleagues have not adopted them? Making changes to your systems or processes only to find that people revert to their old ways? Hearing about “change management” but feel unclear on what it is or how to perform it? Nonprofit Technology Change Mana…
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Organizations often have years of donor data that doesn’t inform action. Information about donors and prospects contained in CRM for nonprofits—when properly managed and analyzed—can have a dramatic impact! Luckily, there are techniques to transform data into information—improving donor data to drive outcomes. In this episode, we share a story of h…
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Being an expert in user experience doesn’t mean that you’re an expert designer or programmer. User experience is about how constituents experience your nonprofit organization. Learn five user experience “hacks” that come before technology—and how to create a “user-centric” experience of your organization. In pt 2 of this webinar hosted by Community…
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Being an expert in user experience doesn’t mean that you’re an expert designer or programmer. User experience is about how constituents experience your nonprofit organization. Learn five user experience “hacks” that come before technology—and how to create a “user-centric” experience of your organization. In pt 1 of this webinar hosted by Community…
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In part 2, moderated by former Partner Peter Mirus, three of Build’s experts lead a discussion about the challenges facing modern development/fundraising operations. We answer questions from the audience about development operations and technology challenges, and share insights and experience from our combined decades of experience in nonprofit str…
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In this episode, moderated by former Partner Peter Mirus, three of Build’s experts lead a discussion about the challenges facing modern development/fundraising operations. We answer questions from the audience about development operations and technology challenges, and share insights and experience from our combined decades of experience in nonprof…
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In Pt 2, Kyle and Steve dig further into listener questions and talk about those 1000+ unedited photos from the 2011 Gala you want to migrate and store in your new online SharePoint, and how to manage a migration in general. Do you have questions about file sharing and collaboration at your nonprofit? Do you use Microsoft 365? If you use Teams to s…
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Do you have questions about file sharing and collaboration at your nonprofit? Do you use Microsoft 365? If you use Teams to share files with colleagues, you use SharePoint. Have you been confused about SharePoint in the past? Sometimes SharePoint training can be overwhelming. SharePoint can also be over-built and overly complicated for the basic us…
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Nonprofit organizations often enter and manage key financial data in places other than their accounting system—and require that the data flow into the general ledger. But getting the data from those systems—for managing fundraising, membership, grants, or services—into the accounting system is rarely as straightforward as we would like it to be. In…
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Nonprofit organizations often enter and manage key financial data in places other than their accounting system—and require that the data flow into the general ledger. But getting the data from those systems—for managing fundraising, membership, grants, or services—into the accounting system is rarely as straightforward as we would like it to be. In…
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In Part 2 of this presentation, Build’s newest Partner Debbie Cameron presents Change Management: Practical Solutions, Not Just Buzzwords virtually at the 202 Good Tech Fest conference. This accessible explanation of her consulting passion is a timeless exploration of practical steps your organization can implement right now. “Change management” is…
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Build’s newest Partner Debbie Cameron presents Change Management: Practical Solutions, Not Just Buzzwords virtually at the 202 Good Tech Fest conference. This accessible explanation of her consulting passion is a timeless exploration of practical steps your organization can implement right now. “Change management” is a discipline with rigorous meth…
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In part 2 of this webinar, our experts will lead a discussion of why, to be successful with new software at your organization, technology must come last. In this “Ask the Experts” webinar, we answer your questions on ways to create a sound process for software selection, before considering the specific technologies available to meet your organizati…
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Guest Debbie Cameron, Build Consultant’s newest Partner, and Build Consulting’s Kyle Haines had an informal discussion on what the upcoming few years will probably bring to the nonprofit IT ecosystem, changes to expect and the value of change management in nonprofit IT projects. Their conversation also touches on the importance of planning for 3-5 …
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In this webinar, our experts will lead a discussion of why, to be successful with new software at your organization, technology must come last. In this “Ask the Experts” webinar, we answer your questions on ways to create a sound process for software selection, before considering the specific technologies available to meet your organizational needs…
  continue reading
 
Part 2: Nonprofit organizations collect a lot of donor data in their CRM systems. But what is the quality of that data? And what insights are nonprofits getting from that data to help increase donations? Listen to Build Consulting’s development/fundraising operations and CRM experts, who offer ideas and answer your questions about how to take your …
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Nonprofit organizations collect a lot of donor data in their CRM systems. But what is the quality of that data? And what insights are nonprofits getting from that data to help increase donations? Listen to Build Consulting’s development/fundraising operations and CRM experts, who offer ideas and answer your questions about how to take your donor da…
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In Pt 2, Build Consulting expert Peter Mirus presents an interactive webinar on CRM Database manager characteristics to look for when hiring, how to manage this position, and how to improve in this role at your organization. Finding, developing, and retaining good CRM database managers (including for systems like The Raiser’s Edge and Salesforce) i…
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In Pt 1, Build Consulting expert Peter Mirus presents an interactive webinar on CRM Database manager characteristics to look for when hiring, how to manage this position, and how to improve in this role at your organization. Finding, developing, and retaining good CRM database managers (including for systems like The Raiser’s Edge and Salesforce) i…
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In Part 2, Build Consulting expert Peter Mirus presents an interactive webinar offering insights from his years of experience as an executive and consultant, and answering participant questions on driving successful technology projects. What you’ll learn: What does it mean for a project to be a “success?” What are the key elements your organization…
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In Part 1, Build Consulting expert Peter Mirus presents an interactive webinar offering insights from his years of experience as an executive and consultant, and answering participant questions on driving successful technology projects. What you’ll learn: What does it mean for a project to be a “success?” What are the key elements your organization…
  continue reading
 
Part 2: More than ever, the data associated with constituents and how they engage with your organization are strategic assets worthy of investments. This webinar covered how to define CRM for your organization, the current state of CRM technology options, common challenges in organizational adoption of CRM, and how to get your organization aligned …
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Part 1: More than ever, the data associated with constituents and how they engage with your organization are strategic assets worthy of investments. This webinar covered how to define CRM for your organization, the current state of CRM technology options, common challenges in organizational adoption of CRM, and how to get your organization aligned …
  continue reading
 
Part 2: Are you leaving your information strategy up to chance? To move your nonprofit organization to the next level, you need to create and promote an information strategy that defines how information supports your mission. A good information strategy is defined in 5 important steps: Leadership must be engaged in data governance—if leadership doe…
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Part 1: Are you leaving your information strategy up to chance? To move your nonprofit organization to the next level, you need to create and promote an information strategy that defines how information supports your mission. A good information strategy is defined in 5 important steps: Leadership must be engaged in data governance—if leadership doe…
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Part 2 covers your questions on how to know if your organization really needs a new CRM, and what CRMs to consider. The competition in the nonprofit CRM market has become increasingly fierce over the past couple of years. The number of viable competitors has increased, and their systems present a wide range of different features for you to consider…
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The competition in the nonprofit CRM market has become increasingly fierce over the past couple of years. The number of viable competitors has increased, and their systems present a wide range of different features for you to consider. This situation has raised many questions from our clients, including: What are the types of CRMs on the market for…
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Many nonprofit staff members feel frustrated with data quality problems within their organizations. Are you challenged with data accuracy, incomplete information, lack of integration between systems? We often feel powerless to address these data quality challenges, in part because simply having the conversation is difficult. What is “data quality?”…
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Part 1. Many nonprofit staff members feel frustrated with data quality problems within their organizations. Are you challenged with data accuracy, incomplete information, lack of integration between systems? We often feel powerless to address these data quality challenges, in part because simply having the conversation is difficult. What is “data q…
  continue reading
 
Part 2. All nonprofit organizations stand to benefit from an improved technology environment. But does your organization’s technology roadmap provide you with the directions you need to succeed with those new and improved technologies? You may have gaps in leadership, operations, business process, and data management capacity that have prevented yo…
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Part 1. All nonprofit organizations stand to benefit from an improved technology environment. But does your organization’s technology roadmap provide you with the directions you need to succeed with those new and improved technologies? You may have gaps in leadership, operations, business process, and data management capacity that have prevented yo…
  continue reading
 
Part 2: Change management is the art and science of helping people to prepare for changes or disruptions that are or will be occurring. The discipline of change management can seem daunting and complex, particularly when you are already in the midst of change and/or are short on time. But there is a simple way to look at change management that can …
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Change management is the art and science of helping people to prepare for changes or disruptions that are or will be occurring. The discipline of change management can seem daunting and complex, particularly when you are already in the midst of change and/or are short on time. But there is a simple way to look at change management that can help you…
  continue reading
 
Part 2 of this webinar: Peter Mirus and David Deal at Build were pleased to partner with Community IT Innovators to present a webinar on technology leadership best practices. Technology leaders at nonprofit organizations come in all sorts and job descriptions, according to the resources and the needs of the organizations they serve. Some organizati…
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Part 1 of this webinar: Peter Mirus and David Deal at Build were pleased to partner with Community IT Innovators to present a webinar on technology leadership best practices. Technology leaders at nonprofit organizations come in all sorts and job descriptions, according to the resources and the needs of the organizations they serve. Some organizati…
  continue reading
 
Guest expert Stefanie Cruz, from DigiGeeks Collective and Build Consulting’s Kyle Haines had an informal discussion on how nonprofits can pivot from using social media simply for marketing and communications to something much more integrated into the relationships organizations value most. Stef is the founder of DigiGeeks Collective, a community of…
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Guest expert Stefanie Cruz, from DigiGeeks Collective and Build Consulting’s Kyle Haines had an informal discussion on how nonprofits can pivot from using social media simply for marketing and communications to something much more integrated into the relationships organizations value most. Stef is the founder of DigiGeeks Collective, a community of…
  continue reading
 
In Part 2 of this episode Peter Mirus, co-founder of Build Consulting, discusses ways to succeed with your software implementation, shares leadership strategies, and answers questions from the webinar audience. What you’ll learn: What does it mean for the implementation of a new software or platform project to be a “success?” What are the key eleme…
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In this episode Peter Mirus, co-founder of Build Consulting, discusses ways to succeed with your software implementation, shares leadership strategies, and answers questions from the webinar audience. What you’ll learn: What does it mean for the implementation of a new software or platform project to be a “success?” What are the key elements your o…
  continue reading
 
Part 2: A robust and frequent training program helps staff use your IT more effectively. An Ask the Experts panel discussion with Community IT CEO Johan Hammerstrom and David Deal, co-founder of Build Consulting for a webinar on nonprofit IT staff training – how to do it, why to do it, and how to make time to prioritize it. Training is a security, …
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