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OneSPARKS Podcast brought to you by Onecom Group connects inspirational business leaders and industry entrepreneurs across the UK, sharing their expertise on the impact of technology on today’s modern, digital world. Good technology can often be marketed as a silver bullet – however, without the right vision, insight, leadership, and expertise, it’s easy to fall short of expectations from board members, investors and customers alike. OneSPARKS aims to demonstrate how a combination of partner ...
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In today’s show, we are going to look at a rather large subject, but one that is likely to affect every single one of us, namely the future of the internet. You may have heard the term metaverse being bandied around and you may or may not understand what it means. It’s the term chosen by the experts for the next iteration of the world wide web, but…
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Housing Association Pobl's Vision for a Digital Future
27:51
27:51
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In today's show, we'll be discussing digital strategy transformation for not for profit organisations and how the use of technology and data helps them achieve their aims and objectives. Today we are going to focus on housing and community organisation POBL, based in South Wales, which means people in Welsh is a not for profit organisation with alm…
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OneSPARKS: Samsung Work Wonders Mini Series, Clever Devices (Part 4 of 4)
14:07
14:07
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14:07
We're joined by Samsung for the last episode of our 4-part mini-series, discussing Samsung’s ‘Work Wonders’ campaign. During the series we will be delving into the critical pillars of Samsung’s business ecosystem – Security, Support, Solutions and Products. We’ll be exploring how they help businesses overcome the barriers and blockages that inhibit…
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OneSPARKS: Samsung Work Wonders Mini Series, Unrivalled Security (Part 3 of 4)
13:31
13:31
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13:31
We're joined by Samsung for a 4-part mini-series, discussing Samsung’s ‘Work Wonders’ campaign. During the series we will be delving into the critical pillars of Samsung’s business ecosystem – Security, Support, Solutions and Products. We’ll be exploring how they help businesses overcome the barriers and blockages that inhibit productivity and prof…
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OneSPARKS: Samsung Work Wonders Mini Series, Seamless Working (Part 2 of 4)
12:45
12:45
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12:45
We're joined by Samsung for a 4-part mini-series, discussing Samsung’s ‘Work Wonders’ campaign. During the series we will be delving into the critical pillars of Samsung’s business ecosystem – Security, Support, Solutions and Products. We’ll be exploring how they help businesses overcome the barriers and blockages that inhibit productivity and prof…
…
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OneSPARKS: Samsung Work Wonders Mini Series, Lifetime Support (Part 1 of 4)
13:22
13:22
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13:22
We're joined by Samsung for a 4-part mini-series, discussing Samsung’s ‘Work Wonders’ campaign. During the series we will be delving into the critical pillars of Samsung’s business ecosystem – Security, Support, Solutions and Products. We’ll be exploring how they help businesses overcome the barriers and blockages that inhibit productivity and prof…
…
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OneSPARKS: How Experience Communications as a Service can improve your Strategy
23:47
23:47
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23:47
In today’s episode, we’ll be discussing the Unified Communications and Contact Centre market and the benefits of implementing a XCaaS strategy. We review Experience Comms as a Service (XCaaS) and how a centralised UC and Contact Centre strategy can lead to big improvements in customer experience. Our first guest is Oli Caudwell, Strategic Acquisiti…
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OneSPARKS: Agile leadership in modern businesses
27:11
27:11
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27:11
In today’s episode we are looking at the biggest changes encountered over the past year, and how senior leaders are supporting these new ways of working. What are these new ways and why do we need them? Experts Parysa Hosseini-Sech at Onecom and Billie Hartless at Mitel, discuss the importance of virtual and hybrid teams, and the communication tool…
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OneSPARKS: Enabling seamless communications in healthcare
24:51
24:51
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24:51
In today’s episode, we focus on telecoms and IT strategy within the healthcare industry, offering key insights on how to implement a seamless communication strategy. In today's episode, we're looking at how health care provider City and County is using technology to get ahead of the industry and how Samsung and Onecom devices and services are helpi…
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OneSPARKS: 2021 Contact Centre Technology Roadmap (Part 3 of 3) Demonstrating the value of IVA
18:51
18:51
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18:51
This is a show about telecommunications and IT strategy and insights, aimed at senior business professionals. Experts from Onecom and Five9 discuss the 2021 Contact Centre Technology Roadmap, focusing on digital workforces. What is a digital workforce? Building a Case for IVA and Demonstrating the value of IVA. In today’s episode we are looking at …
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OneSPARKS: 2021 Contact Centre Technology Roadmap (Part 2 of 3) Building the case for IVA
23:10
23:10
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23:10
This is a show about telecommunications and IT strategy and insights, aimed at senior business professionals. Experts from Onecom and Five9 discuss the 2021 Contact Centre Technology Roadmap, focusing on digital workforces. What is a digital workforce? Building a Case for IVA and Demonstrating the value of IVA. In today’s episode we are looking at …
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OneSPARKS: 2021 Contact Centre Technology Roadmap (Part 1 of 3) What is a digital workforce?
20:28
20:28
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20:28
By Onecom Group
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We are thrilled to announce the launch of our new podcast: OneSPARKS! Throughout the series, we will be joined by various thought-leaders and subject-matter experts within the technology industry to ‘spark’ a conversation on the impact of technology on today's modern, digital world. Without the right vision, leadership, and expertise, it is easy fo…
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