Best Online Dispute Resolution Podcasts (2024)

1
Ways to Make Lawyers More Comfortable with AI 20:53

5d ago20:53

20:53

I spoke with Aaron Lee, the co-founder and CEO of Smith.ai, a company that provides 24/7 answering services through phone or chat for small to midsize businesses using a combination of AI and human support, including law firms, among others. We discussed why the legal industry has embraced AI, ways to make lawyers more comfortable with AI, balancin…

1
Understanding Law Firm Economics and Dynamic Forecasting 11:50

6d ago11:50

11:50

I spoke with John Scott, an accounting partner with Anders CPAs and Advisors and the Legal Niche Leader at Summit VCFO Services by Anders. We discussed the most important financial metrics for growing a law firm, best practices for maximizing the leverage model, and how law firms take advantage of dynamic forecasting.…

1
Special Episode Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 25 24:28

7h ago24:28

24:28

In this 25th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed changemakers, talent, legal transformation, and tracking the trajectory of technology.By Ari Kaplan

1
The Shifting IT Security Paradigm in Law Firms 10:59

3d ago10:59

10:59

I spoke with Josh Aaron, CEO of Aiden Technologies, a provider of modern, intelligent software packaging and deployment for Microsoft Windows. We discussed how law firms can improve their security posture and operational efficiency and how the IT security paradigm is shifting.By Ari Kaplan

1
Current Employment Law Issues in Trucking and Transportation Litigation 28:29

3d ago28:29

28:29

Attorneys Leonard Leicht, Harold Moroknek and Peggy Smith Bush from the law firm Marshall Dennehey address legal issues affecting the trucking and transportation industries.By Best's Recommended Insurance Attorneys & Adjusters

1
How to Avoid Common Mistakes People Make in Retirement Planning 17:55

17d ago17:55

17:55

I spoke with Taylor Willingham, the owner of Willingham Law Firm, an estate planning, probate, and elder practice, and WG Title, a title company, both based in McKinney, Texas. We discussed the most compelling issues in elder law, common mistakes people make in retirement planning, and how the field of elder law is changing.…

1
Generative AI and Predictability in the Dispute Resolution Process 14:01

16d ago14:01

14:01

I spoke with Rich Lee, Co-Founder and CEO of New Era ADR, a technology company that increases predictability in the legal dispute process. We discussed the emerging technologies affecting the dispute resolution process, the role that chatbots and generative AI applications serve in ADR, and the skills required of modern neutrals.…

1
Disrupting CRM 16:16

16d ago16:16

16:16

I spoke with Todd Miller, the CEO of TRĒ, an AI-powered customer relationship management platform. We discussed what lawyers should know about CRM, how TRĒ differs from traditional CRM, and how CRM is evolving.By Ari Kaplan

1
2024 Association of Legal Administrators Annual Conference Mixtape 8:49

17d ago8:49

8:49

During the 2024 Association of Legal Administrators (ALA) Annual Conference, I had the privilege of speaking to the following leaders for this #ALA2024 #Mixtape: ⭐ Jonathon Fishman, CEO, LeanLaw - Legal Billing Software ⭐ Debbie Foster, CEO, Affinity Consulting Group ⭐ Laura Leopard, Founder and General Manager, Leopard Solutions ⭐ Patricia Ann Nag…

1
Special Episode Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 24 29:44

25d ago29:44

29:44

In this 24th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed the British Legal Technology Forum, deploying copilot, and consolidating legal technology.By Ari Kaplan

1
Optimizing Digital Transformation in Law Firms 8:26

26d ago8:26

8:26

I spoke with Nicki Kastellorizios-Lee, an IT Communications Manager at Perkins Coie in Chicago. We discussed best practices for approaching digital transformation in law firms, the technology messaging challenges and ethical considerations for attracting the attention of modern legal professionals, and how IT leaders can empower the communications …

1
How Expert Witnesses Are Using Generative AI 13:32

1M ago13:32

13:32

I spoke with Dr. Collin Starkweather, the Chief Data Scientist at Luminos.AI, a spinoff of Luminos.Law, where he was formerly Director of Data Science, and Dr. Izzy Nelken, a financial mathematician and the founder of Super Computer Consulting, which develops tools for securities pricing and valuation. We discussed how lawyers can determine whether…

1
Transforming Legal Payments with Generative AI 22:07

1M ago22:07

22:07

I spoke with Dru Armstrong, the CEO of AffiniPay, a leader in payments and software for legal and other professionals. We discussed the intersection of fintech and legal tech, how generative AI can support legal payments, best practices for incorporating different tools into a holistic platform while maintaining customer satisfaction, and how the l…

1
CLOC 2024 Mixtape 8:15

1M ago8:15

8:15

During the 2024 Corporate Legal Operations Consortium Global Institute, I had the privilege of speaking with the following industry leaders for the #CGI2024 mixtape. 😀 Thanks to participants: Jon Bartman of the Law Tech Consultancy Andy Burtis of Axiom Ryan Frye of ModeOne Technologies Heather Jacobson of Axiom Advice & Counsel Christopher Kruse of…

1
Whether Generative AI and LLMs Will Replace Technology-Assisted Review Workflows 25:06

1M ago25:06

25:06

I spoke with David Stanton, a Litigation Partner at Pillsbury Winthrop Shaw Pittman. We discussed the rapid pace of digital transformation, use cases for generative AI, the challenges associated with deploying emerging technology, creating a generative AI timeline, and whether generative AI and LLMs will replace technology-assisted review workflows…

1
Charting Change in Legal w/ Caroline Hill, Legal IT Insider, and Industry Analyst Ari Kaplan, Ep 23 15:39

1M ago15:39

15:39

In this 23rd episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed CLOC, legal administrators, law firm tech labs, and aligning client expectations.By Ari Kaplan

1
Special Episode Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 22 27:14

2M ago27:14

27:14

In this 22nd episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed the connection between generative AI and e-discovery, revisiting remote work, and the future of the billable hourBy Ari Kaplan

1
The Impact of AI on Claims 20:34

1M ago20:34

20:34

Expert Service Provider Dan Thompson of Dee Gee Rehabilitation Ltd. discusses the impact of AI on the claims handling process.By Best's Recommended Insurance Attorneys & Adjusters

1
Promoting Responsible Data Intelligence 19:20

2M ago19:20

19:20

I spoke with Ian Campbell and Emily Johnston, the Chief Marketing Officer and Product Manager for Incident Response, respectively, for iCONECT, a developer of e-discovery software. We discussed the convergence of e-discovery and cybersecurity, best practices for adapting e-discovery software to support adjacent disciplines, and how development team…

1
Where Law Firms and Legal Departments are Succeeding with Innovation 18:17

2M ago18:17

18:17

I spoke with Aaron Crews, the Chief Product and Innovation Officer and Head of Enterprise at UnitedLex, a provider of alternative legal services. We discussed UnitedLex's unique approach to e-discovery, the evolution of AI in legal, where law firms and legal departments are succeeding with innovation, and how leadership is changing.…

1
Special Episode Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 21 23:07

2M ago23:07

23:07

In this 21st episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed tracking trends in the general counsel’s office, studying new standards in legal, and events.By Ari Kaplan

1
Using Generative AI to Draft Patents and Office Action Answers 7:21

2M ago7:21

7:21

I spoke to FX Leduc, co-founder and CEO of davinci, an AI tool that uses generative AI to draft patents and office action answers. We discussed how davinci improves the process of drafting patents and office action responses, best practices for law firms interested in leveraging AI, and how the application of AI in legal is evolving.…

1
The Benefits of AI-Powered Patent Analytics 7:44

2M ago7:44

7:44

I spoke with Matthew Veale, a European Patent Attorney with Patsnap, an AI-enabled patent analytics platform. We discussed how Patsnap supports legal professionals, how legal professionals can responsibly innovate by leveraging AI, and how intellectual property protection is evolving.By Ari Kaplan

1
Using Artificial Intelligence to Facilitate Payment for Law Firms 11:55

2M ago11:55

11:55

I spoke with Milan Bobde, the co-founder and CEO of Oddr, an AI-powered invoice-to-cash platform for law firms. We discussed how law firms manage their billing and collections, ways to leverage artificial intelligence to facilitate payments, and how law firm finance is evolving.By Ari Kaplan

1
Advantages of Mediation and Alternative Dispute Resolution in Resolving Claims 36:10

2M ago36:10

36:10

Attorney Greg Lewis from the law firm Vernis & Bowling of Charlotte, NC discusses the advantage of Alternative Dispute Resolution in the litigation process.By Best's Recommended Insurance Attorneys & Adjusters

1
The Factors That Make Law Firm Mergers Successful 14:42

2M ago14:42

14:42

I spoke with Rob Millard, the Director of Cambridge Strategy Group, who advises law firms and similar businesses. We discussed his research focused on the drivers of success across 73 large US and UK law firm mergers that took place between 2002 and 2017, how to measure the success of law firm mergers, and lessons for growth-oriented law firm leade…

1
Digital Payments and Their Role in Accessing Justice 4:52

3M ago4:52

4:52

I spoke with DeAngelo Smith, the CEO of Driven, a payment solutions provider that offers installment loans and digital payment plans. We discussed Driven’s mission, its transformation from Ticket Avengers, why it started in New York, Philadelphia, and Baltimore, and how digital payments are evolving.…

1
Special Episode Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 20 18:53

3M ago18:53

18:53

In this 20th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed collaborating as a community, planning for Q2, and the changing expectations of technology in legal.By Ari Kaplan

1
Balancing the Use of Legal Technology and Human Guidance to Resolve Legal Matters 13:33

3M ago13:33

13:33

I spoke with Carl Roberts, founder of SplitSmart.com, an online divorce organization tool. We discussed the threshold for using technology to support legal matters and how the tech-enabled dispute resolution sector is evolving.By Ari Kaplan

1
Special Episode Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 19 36:06

3M ago36:06

36:06

In this 19th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed common global challenges in legal services and using International Women's Day to drive change.By Ari Kaplan

1
Embracing Consultative eDiscovery to Empower Client Service 10:50

3M ago10:50

10:50

I spoke with Jamie Berry, the President of Evolver Legal Services, an e-discovery and litigation support services company. We discussed how client service has changed with the emergence of generative AI, the most common challenges legal teams face in litigation, and the evolution of the practice of law.…

1
Investigating Automobile Theft Claims 23:25

3M ago23:25

23:25

Jim Barbieri from independent adjusting company Claims Advantage, Inc. discusses the complexity of automobile theft claims.By Best's Recommended Insurance Attorneys & Adjusters

1
Deciding Whether to Build or Buy AI Applications 18:08

3M ago18:08

18:08

I spoke with Al Hounsell, the Innovation Director at Norton Rose Fulbright in Toronto, who focuses on the application of artificial intelligence to legal practice, among other areas. We discussed whether to build or buy AI applications, the adoption rates of artificial intelligence in law firms, and the challenges of AI adoption that law firms must…

1
Changing Client Expectations and How Law Firms are Taking Advantage of AI-Powered Drafting Tools 17:04

3M ago17:04

17:04

I spoke with James Sherer, a partner at BakerHostetler, who serves as the co-leader of the Emerging Technology team of the firm's Digital Assets and Data Management Group, and Ross Guberman, the Founder and CEO of LawCatch, the developer of BriefCatch, a software platform designed to elevate legal writing, which has recently introduced new generati…

1
The Effect of Generative AI on Legal Blogging 12:50

3M ago12:50

12:50

I spoke with Kevin O'Keefe, the founder and CEO of LexBlog, Inc., a legal blog publishing platform used by lawyers worldwide. We discussed the transformation of legal blogging, the effect of generative AI on the practice, and where blogging in legal is headed.By Ari Kaplan

1
The Power of Innovation in Litigation, Drafting, and Client Service 20:36

4M ago20:36

20:36

I spoke with David Cohen, a partner with Reed Smith and chair of the firm's Records & E-Discovery Group, as well as a member of the Emerging Technologies group, and Ross Guberman, the Founder and CEO of LawCatch, the developer of BriefCatch, a software platform designed to elevate legal writing, which has recently introduced new generative AI featu…

1
Managing a Law Firm and Building a Legal Tech Company 19:36

4M ago19:36

19:36

I spoke with Karl Seelbach, the co-founder of Doyle & Seelbach PLLC, a law firm in Austin, Texas, and the founder of Skribe.ai, a software alternative to court reporting. We discussed how he balances managing a law firm and building a legal tech company, how generative AI affects the way litigators practice, and how litigation is evolving with tech…

1
Transforming the Corporate Legal Department with Metrics and KPIs 16:42

4M ago16:42

16:42

I spoke with Mike Russell, the Head of Global Legal Operations for Expedia Group, Julie Richer, the Director of Legal Operations of Bath & Body Works, and Mori Kabiri, author of Legal Operations KPIs and founder of InfiniGlobe, a legal operations consulting firm. We discussed how metrics and KPIs in legal have evolved, metrics that legal operations…

1
Special Episode Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 18 23:20

4M ago23:20

23:20

In this 18th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed Legalweek 2024, solving problems with AI, and planning for Q2.By Ari Kaplan

1
The Current State of Remote and Hybrid Work in Law Firms 13:53

4M ago13:53

13:53

I spoke with Alaa Pasha, the CEO of Maptician, an end-to-end solution for law firm hybrid operations. We discussed the current state of remote and hybrid work in law firms, strategies that law firms are using to maximize their workspaces, mistakes they are making in managing and training their teams, and the future law firm operations given the ris…

1
How Technology is Changing the Relationship Between Law Firms and Their Clients 17:11

4M ago17:11

17:11

I spoke with Ahmed Shaaban, the founder and CEO of Fulcrum Global Technologies, which provides business solutions for law firms and other providers of professional services. We discussed the launch of RAPIDx, how technology is changing the relationship between law firms and their clients, and the transformation of the legal industry.…

1
Legalweek 2024 Mixtape - Day 3 3:40

4M ago3:40

3:40

On the final day of Legalweek 2024, I was fortunate to speak with industry leaders Andy Ward of Sandline Global, James Lasson of Casepoint LLC, Joey Seeber of Level Legal, and Sebastian Lach of Eltemate (Hogan Lovells) for this episode in the mixtape series.By Ari Kaplan

1
Judicial Preferences, AI, and Leveraging Technology to Gain an Advantage in Complex Litigation 23:06

4M ago23:06

23:06

I spoke with Geoffrey Vance, a litigation partner with Perkins Coie and chair of the firm's E-Discovery Services & Strategy Group and a Navy veteran, and Ross Guberman, the Founder and CEO of LawCatch, the developer of BriefCatch, a software platform designed to elevate legal writing, which has recently introduced new generative AI features for law…

1
Legalweek 2024 Mixtape - Day 2 4:14

4M ago4:14

4:14

I was fortunate to speak with Arman Afkhami of TitanFile Inc., Michael Crawford of HIKE2, Michael Kraft of Kraft & Kennedy, Inc., Paige Roncke of Centerbase, Peter Zver, CPA of Bundledocs for this mixtape of perspectives on Day 2 of Legalweek 2024.By Ari Kaplan

1
Legalweek 2024 Mixtape - Day 1 6:46

4M ago6:46

6:46

Introducing the first #ReinventingProfessionals #Mixtape of 2024. Thanks to my featured guests for sharing their perspectives on the first day of Legalweek 2024: Heena Bhambhlani at EY, Jordan Domash at Responsiv, Debbie Foster at Affinity Consulting Group, Francois-Xavier Leduc at davinci, James O'Connell-Cooper at Caret, Jamie Berry at Evolver Le…

1
How Current and Future Leaders in Legal are Adapting Their Communication Styles 20:55

4M ago20:55

20:55

I spoke with Andrew Sherman, a partner with Brown Rudnick, and Ross Guberman, the Founder and CEO of LawCatch, the developer of BriefCatch, a software platform designed to elevate legal writing, which has recently introduced new generative AI features for lawyers and legal professionals. We discussed how current and future leaders are adapting thei…

1
Dynamically Managing the Proliferation of Data in Modern Litigation 10:45

4M ago10:45

10:45

I spoke with Eric Mandel, a Director of Global Advisory Services at KLDiscovery. We discussed how the need for global advisory services has changed, the importance of information governance as a strategy for managing the proliferation of data in modern litigation, and the appropriate balance between talent and technology in e-discovery.…

1
Reimagining the Vacation Experience to Exceed Changing Client Expectations 10:56

5M ago10:56

10:56

I spoke with Jack Slim, the Managing Director and General Manager for the El Conquistador Resort & Las Casitas Villas in Fajardo, Puerto Rico. We discussed the power of reimagining the vacation experience, dynamic ways to accommodate changing client preferences, and how the travel experience is evolving.…

1
The Sudden Resurgence and Effectiveness of Structured Settlements in Claims Negotiations and Resolution 11:16

5M ago11:16

11:16

Expert Service Provider Dan Finn from Finn Financial Group, LLC discusses the benefits of structured settlements in resolving claims.By Best's Recommended Insurance Attorneys & Adjusters

1
Taking Advantage of AI-Empowered Drafting and Legal Technology Tools for High-Stakes Transactions 11:50

5M ago11:50

11:50

I spoke with Paulo Varnieri, a corporate partner at Holland & Knight in Washington, DC, and Ross Guberman, the Founder and CEO of LawCatch, the developer of BriefCatch, a software platform designed to elevate legal writing, which has recently introduced new generative AI features for lawyers and legal professionals. We discussed how lawyers can lev…

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