The optiBPO model is unique, in that it sits between traditional outsourcing, and setting up your own offshore business. optiBPO manage your outsourcing risk, by starting small, clearly defining scope, proving the concept, building confidence, and then extending. At each stage, there are reviews and checkpoints to ensure there are no disruptions to your operations.
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Welcome to optiMISE!, the quintessential podcast for anyone looking to enhance their offshoring strategy. Each episode, we delve into the nuances of outsourcing, offering you firsthand insights, actionable strategies, and inspiring success stories. Whether you're just starting out or are an experienced player in the offshoring field, optiMISE! is y…
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Importance Of Having Well Defined Policies, Processes And SOPs In Scaling A Business
8:05
8:05
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Tasks can take weeks or months for an employee to accomplish because urgent tasks continue to overwhelm them. With well-defined processes, policies and procedures, your offshore team can accomplish repetitive tasks and free up your time to focus on scaling your business. Documentation is very important as well as helpful if properly maintained and …
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The Philippines: #1 Knowledge Based Offshoring Destination
2:13
2:13
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optiBPO partners with you to plan, build and manage your offshore team in the Philippines. Join us for our regular webinars held for Australian, European and North American time zones - www.optiBPO.com/webinarBy optiBPO
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The 3 Key Strategies Of Outsourcing And Offshoring - OptiBPO
10:50
10:50
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10:50
In offshoring, there are many things you can do remotely if you put your mind to it. Listen to Jamie McBrien, CEO of optiBPO, as he discusses why offshoring is no longer just back-office repetitive low-level tasks.------------------------------------------------------------------------CONTACTS: Website: http://www.optibpo.comEmail: jamie.mcbrien@op…
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Onshore Support in Developing Successful Offshore Relationships
13:20
13:20
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13:20
Managing an offshore team requires proper guidance, advice and support from onshore leaders. Listen to Jamie McBrien, CEO of optiBPO, as he talks more about what it takes to develop a successful relationship with your offshore team.CONTACTS: Website: http://www.optibpo.comEmail: jamie.mcbrien@optibpo.comCall +61 2 8071 4150…
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Management Tips for a Successful Outsourcing
10:27
10:27
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After the so called “honeymoon period”, many offshore operations unfortunately "hit the wall". This is when reality starts to kick and flaws in systems and processes are discovered. Jamie McBrien’s company, optiBPO can manage that risk by starting small, defining scope, proving the concept, building confidence and then extending.…
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optiBPO is an easy business to set up and anyone can call themselves a BPO. But only those with strong HR support, correct infrastructure and strategic office locations, high staff retention rate, plus effective management can survive the industry. So, how does it work? Jamie McBrien shares his insights on how to be successful in the outsourcing bu…
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Why Philippines is the Best Choice to Outsource Your Services
10:54
10:54
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Philippines is known for its large outsourcing market at $22 billion. Compared with India and other Asian countries, the Philippines has a higher literacy rate, better retention rates, better costing, and better attraction of capability, plus the fact that it is the 3rd largest English speaking country in the world.http://optibpo.com/…
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Key Areas of Building an Offshore Team to Support Business Growth
11:52
11:52
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Businesses are looking for ways to enhance their capability - that means doing more with the offshore resource potential at a lesser cost. Sales and HR are only some of the key areas that needs offshore support. Taking out the admin burden off the sales team and HR personnel increase their time to focus on the high-value activities. Visit http://op…
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optiBPO - Your Onshore Support to Ensure Offshore Success
1:08
1:08
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1:08
With costs rising and talent difficult to find, outsourcing is being embraced. The hardest part is knowing where to start. We know what to do and where to do it. We know how to manage risk and avoid disruption. We know the best management strategies for offshoring and what you need to do to be ready. We know all this because we have done it before …
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1
Plan, Build, and Manage your Offshore Business
6:57
6:57
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6:57
The structure that you have for your onshore business differs from offshore business. optiBPO is committed in making sure that your team in the Philippines becomes an extension of your local team, and not a separate organisation. We analyze and improve your existing processes, structure, and system to get you to the next level. We will guide you an…
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optiBPO - Optimising Business Process Offshoring
10:33
10:33
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optiBPO is not a “set and forget” type of company. We make sure to help your company build your offshore team in the Philippines, guide you from step 1 and all throughout the whole process, making sure that your team in the Philippines becomes an extension of your local team, and not a separate part. (wesbite: www.optibpo.com)…
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