Organization Development/Design Learning Lab (od-ll.com) Presents a professional and insightful look into the challenges that organizations of all sizes face. Weekly we will explore and challenge the status quo and disruption that is prevalent in the ever-changing fast pace of the business world. Powered By Org-ology Hosted By Cheese and Crackers TV Org-ology helps organizations think differently about how they will meet future challenges of sustainable future growth and strategic developmen ...
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Who needs organization design? Pragmatic Solutions
10:23
10:23
Play later
Play later
Lists
Like
Liked
10:23
Pragmatic solutions. That’s an interesting one. Finding pragmatic solutions. With that cliffhanger, let’s jump back in and look at a few pragmatic solutions that Org-ology has implemented.By Org-ology Inc.
…
continue reading
We live in an old house—so old, that at one time we actually had a built-in ironing board as a “convenience”. Speaking as someone who hasn’t worn anything but a tshirt since the last time I was required to go to a funeral, it’s rather perplexing how that would be a convenience. I’ve become somewhat fascinated by these leftover things that change an…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Title: Please don’t make me work stupid: back to the office?
10:36
10:36
Play later
Play later
Lists
Like
Liked
10:36
Let’s talk a bit about Zoom fatigue, supervision and measuring productivity. All questions that folk should be asking around this. Are we still trying to decide what direction we are going? What are we waiting for?By Org-ology Inc.
…
continue reading
Ah, remember the days when you had that person who was “in the know” at the office? That person who seemed to know not just who was sleeping with whom, but also how to get a conference room when no one else could? That type of office knowledge has gone the way of the telex and the rotary phone—the answer is probably “we’re virtual now and there’s a…
…
continue reading
Honest answers here: has anyone ever been motivated to go to work on Friday by the chance of having free pizza for lunch? Or that stale bagel for breakfast? If you happen to know who came up with that motivation plan, please submit your answers. Most folk agree that there’s a reason you’re paid to show up at work—and yet all the talk of work passio…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Change resistance or what exactly was a floppy disc?
10:36
10:36
Play later
Play later
Lists
Like
Liked
10:36
In the chronicles of absurd parenting, my young daughter recently asked “dad, why do I click on that funny square thingy when I want to save my work on the computer?” I can only recommend: don’t discuss the details of data storage evolution with a nine year old—you have a vanishingly small chance of success. But it does make you ask: why are we sti…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Radical transparency and accountability: do you really understand it?
12:08
12:08
Play later
Play later
Lists
Like
Liked
12:08
For decades we’ve talked about democratization through digital media—the change in technology makes it possible for each individual to have a louder, distinct voice. Whether its YouTube or Twitter, the individual has a greater impact—and megaphone than ever before. Do companies, and organizations, really grasp what that means for decision making, t…
…
continue reading
God save the queen. Or, wait. I think we’re now at God save the king, aren’t we? Recent events in British monarchy make for an interesting distraction in these turbulent times. Elizabeth was indeed the only person in that role, in my lifetime, so the changing of the guard does make for interesting observations. Who knew we British had such a collec…
…
continue reading
As a non-athlete I’m really rather fascinated by that coach on the sidelines in sports—what do they actually do? Some of them do shout a lot, and jump up and down. Does that really make a team play better? If so, how? And how does business coaching work: is there a lot of excited yelling in that too? What role should a really good coach play, or sh…
…
continue reading
So, are we in the pandemic—or out of it? In a recession or not? Are you planning for disaster or rebound? If it’s a rebound, then what does it look like? Visiting a favorite coffee shop recently, and looking around at the neighborhood—it’s empty shops, sometimes an empty block—, it was hard to tell what any reasonable person should be anticipating—…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
What’s wrong with my organization Introduction
9:04
9:04
Play later
Play later
Lists
Like
Liked
9:04
An introduction to Org-ology and the field of organization development and design.By Org-ology Inc.
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Are you sure that’s the right question to solve for?
11:41
11:41
Play later
Play later
Lists
Like
Liked
11:41
Have you ever optimistically started out on a project—CERTAIN that you’ve got just the right idea. And then as you’ve gone along, you’ve ended up with a bigger problem than you started with? Today we’re going to look at that tricky question of solving the right problem. So, after our last podcast you sent along an article to me and I have to say. I…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
People or process? The difference matters
11:28
11:28
Play later
Play later
Lists
Like
Liked
11:28
Do you ever have the feeling that UPS deliveries purposely leave before you have any chance of catching them at your door? Is it that the individual delivery person is out to get you—or do they have an algorithm cleverly planned to ensure you’ll always have to run after them? Some days it can feel like both. Let’s talk to our resident experts for t…
…
continue reading
We recently let friends stay at our place while we were out of town. It took a three-page single-spaced set of instructions to give them an overview of our place. And after their visit, I have the sinking feeling that there are still too many things I failed to mention—doesn’t everyone’s pipes sometimes rattle? Should I have said the fridge needs t…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Don’t believe the hype—think for yourself
12:24
12:24
Play later
Play later
Lists
Like
Liked
12:24
Size matters. Or, at least, we’re told it’s oh so very important. That sends people to Walmart and Sams Club—to buy cases of peanuts and toilet paper. Or getting on new airplanes that can carry 400 people at a go. Size does buy advantages—but as a small business is that case of peanuts really what I need, for me and my business?…
…
continue reading
I used to have a friend who loved it that when you walked through the city at night, you could see through your neighbors’ curtains and see what their lives were like. Yes, perhaps—somewhat nosey, but we do love seeing what others are doing behind their curtains. Let’s proverbially look through our neighbors’ curtains and ask our consultants what t…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Organization design sized small, done right
12:16
12:16
Play later
Play later
Lists
Like
Liked
12:16
Ah, summer. If you’re anything like me, it feels like the time to put your feet up on the lounger and lay back. Have you accomplished something this year? Haven’t you? It’s always an interesting time to take stock. Rather than self-reflecting and considering if I’ve been hitting my targets, let’s check in with our consultants on what some of their …
…
continue reading
Oooh. Wasn’t it exciting to see at the shops the other day: coca cola has a new can size. And Oreos now come in pink and green for springtime. Have you looked at these items and thought: how on earth did anyone think that would solve the world’s problems? Or, create a new market need? Does creating a new soda can size actually increase a company’s …
…
continue reading
Let’s dig in—is there an easy way to be sure you’re choosing inclusive, appropriate language? Ah, I’m sure we all remember some holiday, years ago, when the old, out-of-touch uncle tried using some more current language, and you cringed at the use of “groovy” or “clugy” or another such word. Words matter—and the right words matter. Particularly in …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
So you’re doing diversity, equity and inclusion: is it actually working?
10:26
10:26
Play later
Play later
Lists
Like
Liked
10:26
It’s been a long year of reckoning and change for so many businesses around the questions of diversity, equity and inclusion. 2020 brought so many unjust social events that touched individuals and businesses: naming merely George Floyd’s murder understates and leaves out so many others. I guess now’s an interesting moment to look back at how organi…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Building organizations that are authentic and effective
10:28
10:28
Play later
Play later
Lists
Like
Liked
10:28
Cowboy westerns always had that charming phrase: meanwhile back at the ranch. What’s been going on while we haven’t been looking? So let’s turn from the larger global trends and ask our consultants: what’s been going on “back at the ranch” with their own clients? Anything interesting you’ve been experimenting with?…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Lead, so that people will follow—a rare skill
10:37
10:37
Play later
Play later
Lists
Like
Liked
10:37
East End gangster movies—I’m a huge fan. The way that things work as a team—it resembles no office I’ve ever worked in. Where’s the person taking over a meeting about a topic no one cares about? Or for that matter—gangster movies don’t seem to have any meetings at all, while my weeks are dominated by them. So I guess I’d like to know: does having a…
…
continue reading
About two years ago, in the wake of George Floyd’s murder, there was a wave of organizational engagement to build more equitable and diverse workplaces. As a small business owner I have to say—among my peers, that question seems to have fallen well behind other more existential questions such as fuel prices and climate change. So I’m curious—is thi…
…
continue reading
I recently returned from a lovely holiday. Unfortunately my luggage did not—evidently it needed more time to unwind? Mind, I suppose I’m better off than many—at least I’m at home with most of my things. With this I’ve joined the masses of people separated from their bags. I’ve read that airlines are even renting entire warehouses to store them in. …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Did you bury the body deep enough? Climate change says maybe not
9:33
9:33
Play later
Play later
Lists
Like
Liked
9:33
Living here out West, we’re waiting to see what shows up next as the reservoir outside Las Vegas dries up and ever more crime scene remnants come to the surface. I’m sure that Greenpeace never thought they’d have an environmental case to make about climate change to mob bosses, but it appears they did. Climate change impacts are starting to realize…
…
continue reading
BLAMESTORMING. What a wonderful word—BLAMESTORMING. When we spend our time going round-and-round, trying to determine who to assign the blame to. Never mind a solution, never mind thinking about the questions. You’ve seen a lot of blamestorming going on in the labor and hiring market recently—staff can’t be hired, staff aren’t reliable, no one want…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
R U Relevant? Things move fast around here
10:42
10:42
Play later
Play later
Lists
Like
Liked
10:42
Can you even remember where you were at two years ago, before the pandemic started? It’s been cascading slow and fast changes. Now magnify that perspective across keeping a business afloat. And. Most importantly. Relevant—do your customers still need you? Some businesses have navigated this change better than others. And quite a few have lost their…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How do you choose the right consultant for you?
12:03
12:03
Play later
Play later
Lists
Like
Liked
12:03
Any time someone buys a basketball or shoelaces from Amazon, we look at the product ratings—because why risk getting a sub-par basketball? So where would you look for reviews if you’re looking for a consultant? Is there such a thing? What should you be looking for if you’re looking for a good consultant? What makes them good?…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Leading and planning in good times and bad
11:01
11:01
Play later
Play later
Lists
Like
Liked
11:01
We entered 2022 with the hopes of a brighter, more optimistic year. Looking at the results thus far, there’s not much evidence to support that. Higher energy prices, global conflict and continuing uncertainty. So how do lead your business amid this uncertainty? What should you be considering when trying to find a strategic, and clever path forward?…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
More communications modalities, and more garbled communications
11:15
11:15
Play later
Play later
Lists
Like
Liked
11:15
More than ever, communications are broad, democratic and open to all. Digital media has opened the door to everyone and anyone having access to tools that can launch new ideas to the world. Half of that communications process, however, is made up by listeners. Are folks listening to all of these new ideas? And are all of the modalities equal?…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Goin’ to the chapel: org changes happen in churches too
12:14
12:14
Play later
Play later
Lists
Like
Liked
12:14
200 year old church? Different or similar to perhaps one of your Madison Avenue clients or manufacturing? It’s easy to become focused on the type of work we do—doesn’t everyone work in an office? We lose sight of the vast variety of workplaces—ranging from operating rooms to barns to ski slopes. Or, in this case, a church. Our consultants just stop…
…
continue reading
The proverb “clothes make the man” seems to go back to classical times. Yet a recent program in India seems to be revamping that idea to all new ends—instituting a new sort of school uniform to change the educational environment. How might this perspective offer substantive insight into your work. And perhaps a new tool for change management?…
…
continue reading
Olivia Newton John proclaimed “let’s get physical”. To misquote her, let’s get technical. Two years ago, as the pandemic opened up, our consultants gave solid technical recommendations to their clients—how do I adjust my organization? How do I need to adapt? So now we’ll go in for a technical recap from our experts: what’s been adopted, what hasn’t…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Can I compete for good staff aside from on salary?
12:55
12:55
Play later
Play later
Lists
Like
Liked
12:55
2021 has become the year of the Great Resignation. From Amazon to Zappos—from the corner shop to the biggest employers, this has been the year of challenges for keeping good staff. Or finding them. Let’s assume I’m a reasonably good place to work. What can I or should I be doing to compete, aside from offering money? What options do I have? What’s …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
It went viral: good or bad, do we see the right, underlying message?
11:12
11:12
Play later
Play later
Lists
Like
Liked
11:12
All-things-viral—that are not COVID. On the positive this week was the wonderful way Lego responded to the customer who’d bought a $350 kit that was defective: Lego’s charming on-brand response to fixing their own error got them you-can’t-pay-for-that PR. On the negative was the finance group that fired 900 people via a mass Zoom call. Are we reall…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Zombie organizations: not really relevant but not yet gone
11:03
11:03
Play later
Play later
Lists
Like
Liked
11:03
Have you ever turned the corner on the street and caught sight of a business and thought—wow, that’s still around? What made that lone Blockbuster Video hang on in Oregon, long after it had lost relevance? Today we’re looking at zombies of the business landscape The last years have not been kind to many retail brands and you’ve come to expect to he…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Dealing with this rather unique time in our employment market
7:40
7:40
Play later
Play later
Lists
Like
Liked
7:40
As we continue the discussion around what levers organizations have to steer their path, Org-ology will offer some ideas around missed opportunities. What can, and should, we as employers be thinking about that we’re not? This is a rather unique time in our employment market. For the first time in decades staff are being selective. Regardless of wh…
…
continue reading
In this episode we continue our examination of remote working with our resident business consultants Org-ology. If it wasn’t bad enough having your supervisor looking over your shoulder every five minutes in the office, then what about asking you to keep zoom on all day while you’re working from home? Don’t they trust you? On a personal level it’s …
…
continue reading
Welcome to our third episode. And today we’ll be introducing you to the art and science of organization design – kicking off with the somewhat mysterious topic of processes. In last week’s cliffhanger ending Org-ology left us, with the idea that good processes are nearly invisible. I’d imagine that other small business owners like myself are somewh…
…
continue reading
I can’t say I’ve ever much cared about inflation—or global currency fluctuations. Generally it’s not much of a topic for my sector, media, and not so much as a small business owner. But it’s certainly gotten our attention recently—whether it’s the way that prices have shot up at the corner shop, or whether my family can afford to visit from abroad.…
…
continue reading
Recently I got some new software and it’s taken me a week to get it up and running. Ever so helpful, my teenaged child said: “dad—look at YouTube. It SHOWS you how it works”. It’s a miracle I didn’t tell that child about walking to school, uphill, in both directions. However—it did make me think about how we learn things—should I take a class? Woul…
…
continue reading
Tho not a fan of American baseball, most people can embrace one of its most quotable players, Yogi Berra. Often attributed it him, the wonderful saying “I don’t know where we’re going, but we’re making great time!” More often than not, 2022 has had that feeling—and aren’t we supposed to know where we’re going? Shouldn’t I have a solid plan for wher…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Big Pizza: your market changes around you
10:14
10:14
Play later
Play later
Lists
Like
Liked
10:14
For decades, there’s been nothing more reliable in a crisis than a delivery pizza—working late at the office, ordered at 2AM at college or you’ve given up all hope of feeding yourself at home. It’s almost as reliable and universal as your doctor, your dentist or your therapist. And. Yet. Recently. I noticed—my kids don’t think “delivery” equals “pi…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Observing the military tells you a lot about organization design
12:40
12:40
Play later
Play later
Lists
Like
Liked
12:40
Most of us prefer to learn through observing rather than experience—wouldn’t you rather observe a car crash than be in it? We learn from seeing others’ mistakes. Making big, strategic decisions can be dauting because you don’t know what will happen. And there often isn’t a chance to observe it from a distance. Where do our experts currently see thi…
…
continue reading
Whether you’ve spent the last two years working from home or you’ve been a frontline worker, this has been a time of huge change in the workplace. There’s an enormous amount of disjointedness. Recently a Silicon Valley company re-instituted a program designed to address some of this workplace disconnect—and it has been decidedly a mixed success.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
One Quick Trick to Losing Your Good Staff
11:44
11:44
Play later
Play later
Lists
Like
Liked
11:44
Sadly, and again so quickly, we’re back at yet another Elon Musk-created debate. In his fascinating own twist on dynamic leadership, Musk issued a tantrum described as a policy—"return to the office as-of Monday, or consider yourself fired”. And again we ask—is there anything to learn from this? Are there generalizable insights from this? Is it an …
…
continue reading
Some of the best innovation in society or culture comes from enthusiastic people willing to take a risk. Those risk takers bring with them new perspectives and the momentum to try new things. As the adage goes however, well-meant can often be the opposite of well-done. What’s the equilibrium point between radical innovation and unintended consequen…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Is your IT system the tail wagging the dog?
12:24
12:24
Play later
Play later
Lists
Like
Liked
12:24
Unlike the milk or yoghurt in your fridge, IT systems don’t really come with a sell-by date. We putter along—either with our computers, at home, perhaps until disaster strikes. Or we see something shiny and new. How about your IT infrastructure at work? All those platforms that make the backbone of your business? Should they have a proverbial sell-…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Org Risk and Strategy: Elon Musk as the opportunity you never wanted
11:15
11:15
Play later
Play later
Lists
Like
Liked
11:15
Big things are afoot in the universe—climate change, war, a fundamental change in our work model. Too much to care about while trying to run an organization. And then. Elon Musk bought Twitter. Do I have to care? Shouldn’t I save my energy for those things that actually matter. Did we need this?By Org-ology Inc.
…
continue reading