Welcome closers! The Profitable Property Management Podcast is the show for property management entrepreneurs who don’t settle for average results. Your host Jordan Muela, Co-Founder of LeadSimple and PM Grow Summit, interviews a new world-class property management entrepreneur or industry expert every week and gets them to share actionable insights to help you grow your property management empire. Whether you manage 100 units or 1000, this is the show that's going to help you see the big pi ...
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98: We Secret Shopped You w/ Mike and Dylan
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Mike and Dylan talk about their new book "We Secret Shopped You" and what it says about the state of sales in property management.
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Today Jordan discusses the importance of listening to your team, selecting exemplary team members and the power that collaboration can have. Leadership is the foundation of a good business.By Jordan Muela
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Today we're talking about why so many business owners are struggling because their give their business too much access to their time and attention and how that prevents real growth as an entrepreneur.By Jordan Muela
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94: Fighting the Institutional Imperative
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Today, Jordan discusses how to break free from the Institutional Imperative that can envelope the entrepreneur.By Jordan Muela
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Today, Jordan goes over his personal philosophy while detailing the dos and do-nots of growth.By Jordan Muela
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92: Your Leads Are Not Your Growth Strategy
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Jordan unpacks why your growth strategy is way bigger than where you get your leads from.By Jordan Muela
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91: Growing Potential with Michael Krause
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Michael has managed over 15,000 units across 22 states in his 14 years of property management. He has always emphasized team building and creating a positive working environment. Hiring over 120 employees, and managing over 250 employees, Michael has become an expert and finding and coaching new talent in the field of property management.…
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90: Short Term Rental Property Management with Alex Nigg
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Today I'm interviewing Alex Nigg of Properly. Today we’ll discuss all things short term rental. From how technicians are managed from a distance to integrating “smart tech” with the properties.By Jordan Muela
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89: Building and Growing Empire Industries
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Today I’m interviewing Steve Rozenberg and Pete Neubig of Empire Industries. Empire Industries was cofounded by Steve and Pete out of necessity for their own investment properties. Over the years since it’s origin Empire Industries has grown into one of the top residential property management companies in the country. Specializing in frustration fr…
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88: How is the Relationship Between Tech and Real Estate Changing?
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Today I’m interviewing Joseph Edger of TenantCloud. Joseph started out in real estate at the age of 14, and has continued to grow his business from there. In 2008 Joseph joined TX Governor Perry’s office to manage millions in state authority focused on helping new companies with growth. Most recently founding TenantCloud Joseph has developed a comp…
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Running a Successful PM Software Company
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Today I’m interviewing Ray Hespen, CEO and Co-founder with David Kingman of Property Meld in Rapid City, South Dakota. A company that specializes in solving problems with property maintenance and helping people live better, less frustrating lives.By Jordan Muela
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86: Transition: Alex Osenenko on leaving FourandHalf
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Today I’m talking with Alex Osenenko formerly of FourandHalf. Alex Osenenko, the former CEO of Four and a Half, joins me tonight in a farewell address the night prior to the PM Grow Summit '19. Listen as we talk shop on PM Grow and what the future holds for Alex.By Jordan Muela
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85: Using a Remote Team to Grow Your Real Estate Business
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Today I’m talking with Dan Butler of CrestCore. Dan Butler was a real estate investor, but wanted better management for his properties. So he teamed up with Douglas Skipworth to cofound CrestCore Realty. CrestCore Realty based in Memphis TN, Specializes in all things rental houses so you can focus on growing you real estate portfolio.…
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84: Helping Your Employees Become Investors with Mike Schraepfer
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47:28
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Mike was first introduced to entrepreneurship and construction through his father, and eventually led to him purchasing his first homes. Since then, Mike has become a force to be reckoned with in the industry.By Jordan Muela
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83: Developing Brand Identity with Michael and Heather Park
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While in law school, Michael fell in love with real estate, buying his first investment property while balancing a full course load. That love of real estate led Michael to practice real estate law for 8 years, becoming a partner at North Carolina’s largest residential real estate law firm. Heather was originally in Oil and Gas but quickly switched…
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82: Turning Owners into Investors with Rich Ford
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Today I am talking to Rich Ford , Chief Development Officer and Co-Founder of Roofstock, a company that provides all of the resources for investors to buy, own and sell real estate online, including data analytics, property management oversight and other tools.By Jordan Muela
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81: Becoming a Passive Investor In Your Own Business with Scott Fritz
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Today I’m speaking with Scott Fritz. Scott is life-long entrepreneur and MAP Development Partner in Austin, Texas with over 20 years as an entrepreneur and strategic developer and Scott also happens to be an EO Certified Facilitator. In 2010 Scott authored The 40 Hour Work YEAR and has used his book as a platform for assisting numerous other entrep…
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80: On Playing the Long Game with Alex Osenenko
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Today I've brought back Alex Osenenko, President and CEO of Fourandhalf and my good friend to discuss upcoming events and changes to property management. During this episode we will discuss some of the upcoming events, some background on speakers for the PM Grow Summit and of course, growth!By Jordan Muela
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79: Lou Brown on Turning Tenants into Home Buyers
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Today, I’m talking with Lou Brown, Founder of Certified Affordable Housing Provider ,Owner of Trust Properties and CEO at Street Smart Systems. Lou has a multi-faceted background as a real estate investor as he has been buying property since 1976. He has put time and effort into single-family homes, apartments, hotels, subdivisions as well as renov…
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78: Show Me Your Numbers! Brad Larsen on the NAS
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In the 2nd portion of this 3 part series, I am talking with Brad Larsen of RentWerx Property Management. Together, he and I discuss the ins and outs, ups and downs of current practices and what we can look forward to with the implementation of NARPM standards.By Jordan Muela
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77: An Overview of the NARPM Accounting Standards (NAS)
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Today, I’m discussing the NARPM Accounting Standards (NAS) with Danny Craig in preparation for the NARPM Broker/Owner Conference February 25, 2019. The first episode of this series is designed to provide you with some basic insight into the current practices and standards in place and some insight to any upcoming changes.…
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76: Growth and Profitability with Matt Leschber
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Today, I’m talking with Matt Leschber. Matt is the broker, owner and founder of 1836 Realty. 1836 Realty was founded in 2005 and operates within the Central Texas area, specializing in full service property management as well as make-ready services and in-house sales.By Jordan Muela
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75: Branding: Bumper Stickers vs Real Values with Lisa Wise
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Today I am talking with Lisa Wise, President and Co-Founder of Nest DC, Roost DC and Starling DC. Lisa spoke at PM Grow Summit in 2017 and will be speaking at PM Grow Summit 2019 this year as well! Roost DC began in January of 2015 and is one of only a handful of employee-owned management companies in the country. Nest DC manages residential rental…
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74: Staying Small and Profitable with Steve Crossland
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Today, I’m talking with Steve Crossland, the owner of Crossland Real Estate Team, a local team in Austin, Texas working with Keller Williams. Steve has been on the show before, but we had to have him back to discuss 2019. Steve is pretty much the opposite of one of these guys that’s trying to get to 10,000 doors at all costs. He’s running a clear, …
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Today, I’m talking with Jay Papasan, the Vice President of Publishing at Keller Williams and Co-Founder of Papasan Properties Group and co-author of The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results, which has sold over a million copies worldwide and made more than 400 appearances on national bestseller lists. In his book, h…
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72: A Post-Mortem From Shuttered Moving Startup Walnut
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Today, I’m talking with Dylan Kindler and Nick Kim. Dylan is an entrepreneurial operator and investor with specializing in a financial and strategic approach. He is the Senior Associate at Parkstone Growth Partners, based out of New York. Parkstone Growth Partners is a private investment firm dedicated to building entrepreneurial businesses and cre…
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71: Managing In Multiple Markets With Streetlane Homes COO: Michael Cook
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Today, I’m talking with Michael Cook, the Chief Operations Officer of Streetlane Homes, a real estate investment and property management firm serving Atlanta, GA, Chicago, IL, Houston, TX, Las Vegas, NV, Miami, FL, Phoenix, AZ and Nashville, TN. Michael is also the Director of Asset Management for GTIS Partners, a leading real estate investment fir…
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70: How to Scale Your Sales Process in 2019 with Jeremy Pound
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You may or may not have heard Jordan talk about the importance of operationalizing sales and marketing - and why it's the difference between results and flailing. A good lead source is not a growth strategy, nor is hiring a BDM... For your growth plans to succeed in 2019, you are going to need a robust sales process that is capable of producing con…
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69: The Power of Masterminding with Steve Welty
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36:54
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Today, I’m talking with Steve Welty, the owner of Good Life Property Management which is based in San Diego. After selling his share in another property management firm in 2013, Steve started Good Life with the goal of providing the highest level of customer service and best customer experience in the industry. In the years since, not only has Stev…
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68: Growth vs Profit: Debating w/ a Marketer, Operator and CPA
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Today we're taking the Profit vs Growth head on in a lively debate between a marketer, a CPA and a growth minded property management entrepreneur. Should you focus on doors, dollars, EBIDTA? Check out this royal rumble with Alex Osenenko, Greg Crabtree and Brad Larsen on Profit versus GrowthBy Jordan Muela
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67: From Broke to Bootstrapping Renters Warehouse with Brenton Hayden
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Today, I'm talking with Brenton Hayden, the founder of Renters Warehouse and a true OG in the property management industry. Before there were rollup plays like HomeRiver, before VCs were dropping tens of millions to back companies like mine, before anyone in high finance could even be bothered to think about little old property management, Brenton …
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66: Maintaining Quality at Scale with Leah Slaughter
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Today, I'm talking with Leah Slaughter of OmniKey Texas. We're going to talk shop about what makes them unique, and how they have grown to scale, while still maintaining a personal touch.By Jordan Muela
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65: Haters Unite! The Next VC-Backed Property Manager is Here with Doug Brien
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Today, I’m talking with Doug Brien, the CEO and Co-Founder of Mynd, a venture-backed property management company that allows landlords and tenants access to real-time data about their properties. They’ve raised over $35 million and currently manage more than 2,100 doors across California. Before founding Mynd, Doug was the Co-Founder and Managing D…
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64: The Rise and Fall of Castle Property Management with Max Nussenbaum
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Today, I’m talking with Max Nussenbaum, the former CEO of Castle, a property management startup in Detroit that was using technology to change the game. At their peak, they had raised $4 million from investors and grew to be Michigan’s second-largest PM company, but in January of 2018 they winded down the business. In this interview, Max shares the…
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63: How to Grow Fast and Survive With John Laviter
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Today, I'm talking with John Laviter, the Chairman and CEO of Northpoint Asset Management. This is a real estate company with 25 offices across the US. Northpoint represents nearly a billion dollars in assets. And John's been in the game for some time now. He's built a successful operation and I'm excited to have him on the show to talk about what …
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62: Justin Bajema on How to Obtain More Freedom in Your Business
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Today, I’m talking with Justin Bajema, the Founder and President of Access Property Management Group in Grand Rapids, Michigan. Justin started buying property during the housing crisis, but pretty quickly, discovered a lack of professional management options, which lead him to start his own shop. And today, Access Property Management is managing ov…
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61: Mike Paton on The Entrepreneurial Operating System
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Today, I am talking with Mike Paton. Paton helps lead over 200 EOS Implementers and has conducted more than 1000 full day EOS sessions with leadership teams of more than 100 entrepreneurial companies. He's spent a lifetime learning from entrepreneurs, and spends all of his time as an author, award winning speaker, certified EOS Implementer and the …
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60: Benton Cotter on Lessons Learned from RentVest's Explosive Growth
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Today, I'm talking with Benton Cotter, the CEO of RentVest, an Inc. 5000 property management company headquartered in Mesa, Arizona. With 12 offices across the US, RentVest is one of the fastest growing property management companies. They're on track to meet their goal of expanding into six additional markets and establishing 10,000 accounts nation…
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59: Tom Sedlack on Understanding the Real Valuation of Your Company
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Today I'm talking with Tom Sedlack, the general manager of 33rd Company, a leading property management company in the Minneapolis area. Tom's an experienced real estate investor, and he's been a featured speaker at numerous NARPM events. You've probably seen him around and may have heard his talk on company valuation models at the most recent Broke…
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58: Eric Wetherington on The Discipline of Profit
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Today I'm talking with Eric Wetherington, the director of New Heights Property Management, the only certified residential management company in South Carolina. Eric is also the current President-Elect of NARPM after serving as the South East RVP and National Treasurer. After spending about 20 years in the business, Eric has started, acquired or man…
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57: From 0 to 22,000 doors in 10 years - The Renters Warehouse Playbook
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53:23
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Today I'm talking with Kevin Ortner, the President and CEO of Renters Warehouse, which currently manages 1400 investors across 22,000 residential homes in 42 markets in 25 states. Kevin is a lifelong entrepreneur who got his start in business in early age, printing greeting cards at home and selling them door to door. Got to respect the hustle. He'…
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56: Steve Welty on Playing the Long Game for Success
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Today, I'm talking with Steve Welty, the owner of Good Life Property Management, which is based in sunny San Diego. After selling his share in another property management firm in 2013, Steve started Good Life with the goal of providing the highest level of customer service and experience in the industry. Pretty lofty goal, isn’t it? Today, we're go…
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55: Denny Miller on Strategy from the Ground Up
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Today, I'm talking with Denny Miller, the broker and co-founder of Zenith Property Management, which specializes in managing single-family homes in and around Vancouver, Washington. I've known Denny for three years and have always thought of him as somebody who is very sharp. A true hustler. Today, we're going to dig into the weeds of the intention…
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54: Luke Eddinger on Maximizing Your Fees and Profit
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Today, I'm talking with Luke Eddinger, the Director of Robert C. White & Company, a residential property management company in Connecticut, focused on SFH primarily. A little bit of a mix of other property types as well. In today's episode, we're going to talk about what it looks like to make a dramatic shift in business and how to get intentional …
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52: Andy Moore on How to Maximize Your Profit
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Today I'm talking with Andy Moore, the CEO of Gulf Coast Property Management, which has served thousands of Florida owners since 2003. Andy is a long time client, friend, and consummate hustler. In today's episode you're going to learn about Andy's unique approach to running a profitable business, how this strategy helps Gulf Coast get ahead, and h…
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53: Aaron Marshall on Making the Case for Franchising
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Today I'm talking with Aaron Marshall, the CEO and Co-Founder of Keyrenter. A low-overhead, high profit technology-based property management business and franchise. They're now one of the leading players in property management franchising, and they're trying to use strategic thinking and cutting edge tech to deliver a better service to more owners.…
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51: Cornering the Market in a Small Town with Sarah Laidler
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Today, I'm talking with Sarah Laidler, managing broker at Accolade Property Management, based in Ellensburg, Washington. Prior to working in single-family, Sarah's background was in the multi-family side, where she managed over 1000 apartment units. In today's episode, you'll learn how Sarah grew her property management company to 500 doors in a to…
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50: Growth Strategies From a Sales Focused Founder with Steli Efti
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Today, I am talking with Steli Efti, the CEO of Close.io, the inside sales CRM of choice for startups and SMBs. Steli has over 20 years of experience in sales and entrepreneurship and has trained thousands of founders, sales directors, and sales reps to build sustainable and predictable revenue through sales. He's also a mentor and advisor to many …
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49: Steve Crossland on How to Operate a Low Effort, High Profit Company
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Today, I'm talking with Steve Crossland, the owner of Crossland Real Estate Team, a local team in Austin, Texas working with Keller Williams. Steve has built a profitable property management company, and the reason I wanted to have him on the show is that he is known for having some clear constraints and parameters of what he is optimizing for. Ste…
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48: Bryce DeGroot on The Valuation and Sale of Your Business
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Today, I am talking with none other than Bryce DeGroot, the President of Compass Advisors, a consulting firm that helps entrepreneurs achieve growth, capital, personal liquidity and eventually the sale and exit of their companies. Since 1991 Compass has advised in the sale of over 155 companies and served hundreds more through exit planning and bus…
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