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Join speaker, entrepreneur and best-selling author Jeff Tippett on Association Victories, where he and a guest will explore the growth and success of associations through real-life examples. Association executives face continued challenges in a space where many are seeing decline. However, associations remain an essential resource to help businesses and groups grow, advance their causes and influence legislative action. By highlighting, showcasing and deconstructing association successes, we ...
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Are you ready to up your leadership game? Tune in to Leveraging Leadership, where business professionals and leaders find the tools, strategies, and insights they need to excel. Hosted by Emily Sander, a C-suite executive turned leadership coach, this podcast delivers practical and tactical takeaways every week. Whether you're tackling tough conversations, fine-tuning your KPIs, or mastering delegation, this show offers new perspectives and actionable advice to help you feel confident and th ...
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That We Might Have Hope

Dalraida church of Christ

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Paul wrote "For whatever was written in earlier times was written for our instruction, so that through perseverance and the encouragement of the Scriptures we might have hope." (Romans 15:4, NASB). Throughout 2024, the Dalraida church of Christ will explore finding instruction, endurance, and encouragement in the Old Testament scriptures. Although we live under the new covenant, there are valuable lessons to learn from the stories, people, and events in the Old Testament. This series will lo ...
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In this episode of "Leveraging Leadership," host Emily offers strategies for addressing abrasive communication in the workplace. She suggests techniques like acknowledging one's communication issues and letting teammates know they are actively working on improving - and potentially using code words to signal to people when their communication is be…
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In this episode of Leveraging Leadership, Deputy Chief of Staff Paul Robinson from the British Army talks about his role, training responsibilities, and experiences. He explains his work with NATO, the importance of building relationships, and how he manages logistics and people management. Paul also shares his experience with autism and its impact…
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In this episode of Leveraging Leadership, Host Emily Sander breaks down the book "The Expansion Sale" by Eric Peterson and Tim Riesterer. She explains the four must-win sales conversations—renewals, price increases, upsells, and apologies—and provides practical examples like how to highlight the cost of change, offer repair, and communicate evolvin…
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In this episode of "Leveraging Leadership," host Emily Sander chats with Dr. Helen Ofosu about creating a resilient work environment and overcoming imposter syndrome. Dr. Helen, author of "How to Be Resilient in Your Career," shares practical tips like being intentional in hiring practices and preparing for big moments to combat feelings of inadequ…
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In this episode of Leveraging Leadership, Emily Sander shares how using analogies can improve communication in leadership. She discusses examples like a soccer midfielder needing to "pass the ball" for effective delegation and a swimmer needing to "stay in their lane." Emily also emphasizes the importance of listening to the analogies others use an…
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In this episode of "Leveraging Leadership," Phil Burns talks about the crucial role of the Chief of Staff and the risks of not defining it properly. He and Emily discuss the differences between an Executive Assistant and a Chief of Staff, emphasizing strategic thinking and rebranding for those transitioning roles. Phil also shares about the Chief o…
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In this episode of Leveraging Leadership, host Emily discusses the concept of creating 'good' problems—like being swamped with sales or having too many top job candidates—as signs of a healthy business - comparing it to the Seattle Seahawks' strategy of drafting the best talent regardless of position. Links Mentioned: Clarity Call with Emily Free R…
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Dorothy Mashburn, a leading expert in salary negotiations, shares straightforward strategies on compensation discussions for Chiefs of Staff. Learn how to effectively prepare for pay raise conversations, use data to back up your requests, and handle rejection to keep the discussion going. If you're looking to get a better handle on negotiating your…
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In this episode of Leveraging Leadership, Emily discusses how showing empathy and really looking at the world from their perspective, can go A LONG way. Like when a chief of staff helps a CTO who's stuck with a messy, old tech system. Links Mentioned: Clarity Call with Emily Free Resources: Strategic Planning Checklist Chief of Staff Skills Assessm…
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How do you lead and serve at the same time? Author Jon Kidwell discusses his definition of a true servant leader, focusing on three key attributes: character, relationships, and skills. Jon debunks nine myths about leadership, contrasting ideas such as mission over people-pleasing, embracing tension, and choosing 'and' over 'or'. Emily and Jon also…
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In this episode, Emily explains the key concepts from Annie Duke's book "Thinking in Bets", which emphasizes the importance of distinguishing between decisions and outcomes for Chiefs of Staff and other leaders. She shares examples like Pete Carroll's controversial Super Bowl play call and a golfer's swing to illustrate the roles of skill and luck …
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Bora Lee is the Chief of Staff at the Fifth Avenue Committee, a nonprofit focused on community development in Brooklyn and Queens, New York. Bora shares her personal connection to the organization, having grown up in the area and seen her parents move from poverty to the middle class through their grocery business. Bora and Emily discuss the differ…
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In this episode, Emily talks about how important it is for a Chief of Staff to manage interruptions while staying approachable. She shares personal stories, like how she handled unexpected conversations while deep in work and how these interruptions led to valuable insights about her team. Emily emphasizes the balance between focused work and being…
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In this episode, Revant Gupta, Chief of Staff at Margin, shares his journey of pursuing the Chief of Staff role to gain crucial operational experience. He talks about managing internal operations, designing user experiences, and automating customer onboarding. Revant also provides insights from his time at Home Depot, emphasizing the importance of …
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In this episode of "Leveraging Leadership," Emily talks to a Chief of Staff feeling stuck, highlighting the progress made, and encourages listeners to recognize their own progress, no matter how small. Small wins add up faster than you think. Free Resources: Strategic Planning Checklist Chief of Staff Skills Assessment Checklist A Day in the Life o…
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In this episode of "Leveraging Leadership," host Emily chats with Nishi, who juggles roles as Chief of Staff and Head of People and Culture. Nishi shares how she tackled company-wide challenges, like diversity initiatives and the shift to remote work due to COVID-19. She gives practical tips, such as using a daily debrief system for aligning with h…
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In this episode of Leveraging Leadership, Emily discusses how Chiefs of Staff can tell if their executive team is unified by looking for signs of support and resource sharing among team members. Or like sharing your team or speaking up to give overworked colleagues a breather. Plus, she's all about giving props to folks who step up and cover for ot…
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In this episode of "Leveraging Leadership," host Emily brings on Fleet Master Chief Raymond Kemp to share his journey from facing racial discrimination to becoming a Navy leader. Raymond talks about steering significant policy changes in the Navy, like integrating women into combat roles and repealing "don't ask, don't tell." He breaks down his "ab…
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In this episode, host Emily Sander, Chief of Staff turned executive leadership coach, discusses the book *Hannibal and Me* by Andreas Kluth. She explains how the book uses historical figures like Hannibal and Harry Truman to explore different paths to success and failure. Emily also shares her personal experiences with these concepts and suggests q…
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In this episode, Chief of Staff Meredith Pong discusses how Hally Hair collaborates with female athletes like Baylor University's women's basketball team and Olympic gymnast Leanne Wong to market their products. Meredith explains their "Streak for a Cause" initiative benefiting suicide prevention, and their partnerships with major retailers like Ul…
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In this episode of "Leveraging Leadership," Emily explores the decision-making process through the lenses of highest return on investment (ROI) and highest probability. She shares examples like asking someone to marry you versus inviting them for coffee, and applies it to business scenarios, like overhauling a strategic plan or making small tweaks …
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In this episode of "Leveraging Leadership," Tirrell Payton Founder of Nooma Group talks about shifting focus from busywork to strategic outcomes and stresses empathy in leadership while leading change. Tirrell walks Emily through real-world examples like siloed teams in pharma marketing. They discuss practical ways leaders can transform their appro…
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In this episode of Leveraging Leadership, host Emily talks about key strategic initiatives for Chiefs of Staff, such as overseeing reorganizations, talent placement, and strategic planning. She details how chiefs of staff are central to rolling out new products and working on mergers and acquisitions. Emily also offers a strategic planning checklis…
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From healthcare to creating viral content? Nikki's role as the chief of staff at Viraaal (yes, with three a’s) throws her in the deep end - TikTok ads for app devs. Plot twist! In her COS role, she cuts through the noise to drive efficiency. Emily and Nikki also swap stories on finding balance through simple joys like hanging with friends, Costco s…
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In this episode of Leveraging Leadership, Emily talks about the impact a Chief of Staff's behavior and energy can have on shaping a company's culture. She shares a story about a client managing a reorg, emphasizing how body language and demeanor can comfort and energize a team during times of change. Emily advises that whether you're speaking or no…
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On this episode of Leveraging Leadership, Emily chats with Josh Nemes, VP and Chief of Staff at Zengistics, about the realities of juggling a dual leadership role. Josh shares how he navigates shifting responsibilities and highlights the importance of prioritizing high-value tasks, describing the support from his COO, and the role of his family in …
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In this episode, Host Emily Sander, Chief of Staff turned executive leadership coach, discusses the power of the compound effect, starting with an Albert Einstein quote on compound interest. She cites Darren Hardy's book "The Compound Effect" to explain how small, consistent actions lead to big results. Emily also uses examples from Kobe Bryant and…
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In this episode of Leveraging Leadership, Emily Sander talks with Iliyana Stareva, the Chief of Staff to the President of EMEA at ServiceNow. They discuss nuances of global leadership, aligning cross-cultural teams, the importance of crafting and managing internal PR campaigns. Additionally, Iliyana shares her personal routine to maintain work-life…
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In this episode of Leveraging Leadership, Emily outlines a straightforward approach to maximizing your efforts by identifying how many outputs you get from one input. Prioritize projects that trigger a domino effect of productivity. Tune in and gain valuable insights on how one strategic move can generate multiple benefits, whether you're a seasone…
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Jason Cannon is an accomplished former theater actor, director, playwright, and producer turned author and storytelling coach. Jason shares insights from his experiences in theater - from "Ted Lasso" to Shakespeare, storytelling frames our perceptions. Understanding character arcs in dramas and real-life high-stake scenarios is key. Our narratives …
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In our latest Leveraging Leadership episode, Emily breaks down Marcus Sheridan's "They Ask, You Answer," showing how it's not just about marketing, but how you handle any business convo. Think getting inside your customer's head, answering their burning questions fast, and using those insights to steer your marketing content. It's straight talk abo…
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In this joint episode, get dual insights from CEO Perry Knoppert and Chief of Staff Karen Zeigler of the Octopus Movement. They share their views on transitioning to nonlinear leadership. They discuss how they work together seamlessly across countries, the traits to look for in a good Chief of Staff, and letting culture define itself. Perry and Kar…
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In this episode of Leveraging Leadership, Emily discusses guiding teams through change with effective communication strategies and by leveraging the Chief of Staff. She highlights the importance of providing context and answering the question, "What does that mean for me?" in change situations. Emily shares real-life examples like bringing on a new…
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SparkCognition's Chief of Staff, Miles Thurman, talks about the ups and downs of guiding tech teams and the nitty-gritty of board meetings. He and Emily compare notes on preparing new execs for high-stakes decisions and share stories about how they each worked with their sales and sales ops teams to boost revenue. Other topics include: using red te…
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In this episode of "Leveraging Leadership," Emily tackles the all-too-common issue of the confidence gap, revealing how action breeds confidence rather than the other way around. She shares strategies and personal anecdotes to help listeners, especially chiefs of staff, overcome self-doubt and step up as more assertive leaders. Links Mentioned: Boo…
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Join Katrine Haugerud as she shares practical leadership insights for translating strategy into operations. Learn about her experience with private equity-backed firms. Her book recommendation is "Traction" by Gino Wickman (https://amzn.to/4918MnL) – – – – – Timestamps 00:23 Katrine's Journey from Oracle to Chief of Staff 00:45 Katrine's Experience…
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In this episode of "Leveraging Leadership," Emily discusses Erin Lebacqz’s "High Value Writing Workbook" and shares valuable writing tips for business professionals. She emphasizes the importance of knowing your reader, being concise AND nice, choosing familiar words and structuring emails for clarity. Emily highlights that every written communicat…
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In this episode, executive Lawrence Coburn shares his experiences and advice on effectively using a Chief of Staff, emphasizing trust and strategic planning. He talks about bringing back a former intern, Matt, to fill this critical role during a period of rapid company growth. Lawrence also discusses their AI tool, Ambient, which not only takes not…
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Chief of Staff is the consummate behind the scenes role. It’s not about you. Sometimes you have to let others have the last word, sometimes you have not care who gets credit, and sometimes you have to apologize (even if you didn’t do anything wrong!) Chiefs of Staff are assertive, direct, and stand their ground when needed. They also must know when…
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Shantel Wilkins stops by the show and talks about overcoming challenges in her childhood, finding a basketball coach who made a huge impact on her and changed the trajectory of her life, and why and how she had to recover from the corporate world grind. She is now the Chief of Staff at Donor’s of Color Network and working on something she is passio…
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Dive into five critical steps of strategic planning. Define your mission and vision (why does your company exist?), getting an HD panoramic view of your customer, assessing your current state, etc. Plus two bonus steps on often overlooked aspects of objectives and KPIs. Tune in for tips on execution and common pitfalls to avoid, chiefs of staff and…
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Dr. Gary Simonds, former neurosurgeon, is back! In episode 26 he chatted about how to recover from burnout. In this episode, we talk about how to spot it in team members and colleagues and how to have a conversation about it. Check out Dr. Gary’s fiction book: Death’s Pale Flag. Dr. Gary Simonds on LinkedIn Dr. Gary Simonds is a renowned neurosurge…
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Are you in a Chief of Staff role and feel stuck at a certain level - you want to break through to a “higher level version” of the role, becoming involved in more of the big picture, strategic stuff, but don’t know how? Good news. You have a plethora of opportunities to make that change. This episode is about finding catalyst moments or events to sh…
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In this episode of Leveraging Leadership, I sat down with Clara Ma, the founder of Ask a Chief of Staff. We chatted about landing that game-changing Chief of Staff role, goldmine of tips on networking, crafting a standout resume, and making a successful pitch to executives. Clara outlines the various tiers of Chief of Staff membership and what you …
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Ever wonder why you “click” with some people and “clank” with others? DISC is a behavioral assessment tool, kind of like Myers-Briggs Clifton Strengths, but I like it because it only has four Styles. In this deep dive episode, I’ll take you through the DISC methodology, how to identify your DISC Profile Style and what to look for in others to ident…
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You’ve heard the analogy used to describe a COS, but is it true? Jim Terheyden was a real-life air traffic controller in the Marines. Hear his take! Jim and I also talked about the theme of humility in the role, managing team dynamics, spearheading an overseas initiative, and knowing which balls to drop when you get overwhelmed. Jim on LinkedIn Sma…
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Learn how the ranking member of the House Armed Services Committee overcame panic attacks and severe physical pain. Emily has a special connection to this Congressman as she served as their intern right after university! Hear about the special connection the Congressman had with his Chief of Staff throughout the process. Read Lost and Broken Resour…
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