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Welcome to Slingshot Communications, the ultimate podcast for mastering IVR (Interactive Voice Response) Greetings in the realm of VoIP systems and AI-driven communication. Each episode is a deep dive into how businesses across various industries - from healthcare to consulting - utilize AI Agents, PBX systems, and cloud communications to enhance their customer experience. Our collection of IVR greetings examples, underpinned by advanced call routing technology and unified communications str ...
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Want to get an exclusive peek into the UC & C? Curious about how the latest industry trends and technologies matter to you? Join the after-work huddle room with us — Ramon and Jason, as we candidly share ideas and lead enlightening talks with industry insiders. From daily work anecdotes to specific UC solutions, tear the ”Yeastar” label off and speak our minds. The show will dive deep into what exactly happened around us and unpack everything to keep you in the loop. If you’re interested, tu ...
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EP5: Can Cloud Solutions Be a Real Money-maker? | Yeastar
59:09
59:09
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Episode Introduction Can hosting solutions be a real money-maker? Absolutely! So, what's the secret to cashing in? In this episode, Ramon and Jason will dive into the booming cloud trend and check out how it could pay off for small and medium-sized businesses. They'll spill the beans on what to think about before switching, picking the right PBX, a…
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EP4: How to Do Business with ISP? - 6 Tips from a REAL ISP | Yeastar
51:08
51:08
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51:08
Episode Introduction How do I work with an ISP? As the global promotion of cloud PBX continues to gain momentum, this question grows in significance. That's why we've brought in a true ISP expert, Lily Zhang from Cocoa Oriental, who will be sharing her insights on typical ISP cases, important project considerations, and 6 useful tips for vendors lo…
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EP3: Talking Vendors' Strategies — Is That a Smart Way to Face 2024? | Yeastar
50:41
50:41
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Episode Introduction Quick question: Was 2023 hard for you? If your answer is yes, then this episode is a must-listen! In this episode, Jason and Ramon discuss how Yeastar and other major industry players, like VTech, Mitel, and 3CX, dealt with the tough economic conditions — their business strategies, and how the market responded. They're also joi…
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EP2: Selling Cloud PBX - How Do I Convince Customers to Pay 3 Times? | Yeastar
42:41
42:41
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42:41
Episode Introduction As more and more businesses are moving their communications to the cloud, we've seen the rise of UCaaS, which is a completely different business realm and requires a new mindset. So in today's episode, we will highlight some common concerns we've encountered from people who want to capitalize on the cloud opportunity but haven'…
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EP1: Product Roadmap, CCaaS, and Box-Moving Business Model | Yeastar
1:02:37
1:02:37
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What will happen if 2 training professionals drink together off-work? Jason and Ramon reconvene to discuss and brainstorm ideas related to their experiences — the Summit, current challenges, and more insightful ideas about the VoIP business and UC solutions. So, kick back, grab a beer, and let's start a casual and free-flowing conversation! Highlig…
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EP0: UC&C Huddle: We Are on Podcast Now! | Yeastar
7:01
7:01
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In this pilot episode, we dive into the story behind starting the "UC&C Huddle" podcast. As the "official speakers" for Yeastar, the world’s leading UC solution provider, we've always wanted to have a special platform to share our ideas and engage in insightful conversations with individuals in the VoIP business. If you are curious about what goes …
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Explore how Lawyer's Team leverages their VoIP system for efficient client communication. Discover the role of AI in streamlining calls to the appropriate legal services, enhancing the overall customer experience. This greeting exemplifies the perfect blend of efficiency and clarity, ensuring clients can swiftly navigate the needed services. Listen…
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This episode showcases Orange Medical Centre's use of an AI Agent in their IVR greeting. Learn how AI technology provides timely information and directs callers efficiently in a high-demand healthcare environment. The greeting is a prime example of delivering crucial information effectively and with empathy. You'll hear how the voice calmly guides …
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Dive into how Pools R Us uses a cloud communications approach in their playful yet simple IVR system. Understand the integration of VoIP and AI to manage customer inquiries effectively. This greeting is tailored to reflect the playful and straightforward nature of the pool service industry. Hear how the voice of Blake, the cheerful representative o…
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In this episode, Discover All-star Consulting Firm’s approach to interactive customer support through their concise IVR greeting. The episode delves into how they use AI and VoIP technologies to manage client consultations. We spotlight a crisp and concise Interactive Voice Response (IVR) greeting, emphasizing the efficiency of Slingshot VoIP's sol…
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Join us to learn how Awesome Services optimizes customer interactions using a unified communications strategy in their IVR system, balancing sales and support efficiently. This greeting is a prime example of how simplicity in design can lead to efficient customer service. The greeting efficiently categorizes the main areas of customer interest into…
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Grey Designs exemplifies the use of a PBX system in the creative industry. Join us in this episode as we unveil an elegantly simple Interactive Voice Response (IVR) greeting for Grey Designs, created with Slingshot VoIP's expertise. This greeting is a testament to the power of minimalism in effectively guiding callers to their desired destination. …
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