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Anna and the Gapminder foundation work to promote a fact-based worldview that everyone can understand. They want to help all of us move away from a dramatic worldview that is stressful, wrong and contributes to poor decision-making. “We realised people thought they knew what the world was like around them, but they were usually wrong.” Anna Rosling…
 
How will your design be used in 10,000 years? When we produce designs and create technical systems we rarely think in such time-frames, yet many of today’s technology includes ideas decades old, even hundreds. Anthropologist Genevieve Bell joins us to talk about digital anthropology, cyber physical systems, and the new educational needs that have a…
 
“This is about people. It’s about communication”, says Ola. The ways in which organisations are structured and managed are still in many ways rooted in the history of the industrial revolution. To evolve away from this requires care, being human centred and probably a disruptive event on a social level. We talk about doing good work requires happy …
 
Cyd Harrell has been working with civic tech for over a decade, and has accumulated a wealth of knowledge and experience during that time. She’s gathered that experience and knowledge and created a friendly guide for those of us who work, or want to work with technology in the public sector. We talk about the types of projects, partnerships, and pe…
 
Episode 246 is a link show. James and Per discuss two articles that have grabbed their attention – We discuss developer experience and even “internal” developer experience plus mobile interface testing and the challenges of multi-device, multi-browser testing generally. Article one is The Brief Guide to Testing Mobile Interfaces by Andrew Yevtushen…
 
We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adopted over time. David Dylan Thomas joins us to discuss cognitive bias and how we can design for it and work with it. In his book, David splits the topic of bias into 4 chapters – “What is Bias?”, “User Bias”…
 
Form and survey specialist and author Caroline Jarrett joins us on this classic episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies. Amongst other things we talk about the four steps involved in answering a question and problems such as non-response error and co…
 
What does it mean to understand something? How do we take information and create understanding? We talk to with Stephen Anderson and Karl Fast and do our best to Figure It Out. we talk about the challenge of making something understandable, different theories of cognition including embodied cognition, how some things we often consider wrong or mist…
 
Episode 241 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are about “privacy privilege” and the gulf between other professionals and web development plus how design systems haven’t perhaps delivered on the expectation to improve collaboration. Article one is Check your privacy privileg…
 
In this classic UX Podcast interview we talk to Lisa Welchman about our responsibility as designers and creators of digital products, services and information. A thought-provoking and philosophical chat about the way we work and should work. “Are you doing your best work right now?” asked Lisa at UXLx back in 2015. A call to... The post #240 Archit…
 
Everything is a story. Every product experience is a story. Anna Dahlström, author of Storytelling in design joins us to talk about how we can manage, choreograph and narrate that story. We discuss story structure, managing the multiverse, choose your own adventures, happy and unhappy journeys – We also ask Anna how traditional storytelling is... T…
 
Tim Kariotis talks to us about privacy. What is privacy? How do we go about embedding privacy into design and understanding the privacy and social norms around information? How do we make sure that we treat user’s data in a way that doesn’t make them uncomfortable? We talk about “that icky feeling” you get when... The post #238 Embedding privacy wi…
 
Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed. It’s not a simple matter of “just” switching to remote interviews. There’s a general increased level of anxiety in many communities. Interviews may not go as... The post #2…
 
What makes you anxious when using the internet? We talk to David Swallow about the ways in which websites can make us stressed, irritated and cause serious problems for people with panic and anxiety disorders. We also talk about possible solutions, some of the technical challenges as well as the practical ones. How to find... The post #235 Internet…
 
Eva-Lotta Lamm joins us to talk about sketching, visualising and using visualisations for uncovering and exploring problems. We also talk about giving people permission to do rubbish drawings – to get over not being good enough, how to make your visualisations more robust, and how to draw straight lines. We don’t waste time trying to... The post #2…
 
Richard Whitehand has been working hands on with usability testing for decades. He’s spent more hours than anyone we know in a usability lab testing with users. He joins us to talk about the benefits of usability testing, which are more than just discovering issues with your design. We also talk about developing a culture... The post #233 Usability…
 
Amy Bucher, author of Engaged – designing for behaviour change, joins us to talk about how psychology can influence the design of digital products. Behaviour change design is the application of psychological science to the creation of products or experiences in order to influence specific behaviours in users. We talk with Amy about the difference..…
 
Designing with words – writing is designing. We talk to Andy Welfle and Michael Metts about how you can go about applying a design methodology to your words. In a conversation based around the content in their Rosenfeld Media book Writing is designing, we learn how to be intentional about content, to have the courage... The post #231 Writing is des…
 
What is growth marketing? We were curious so we asked Swedish digital marketing expert Sara Öhman to join us and explain what is it and share some of the methods and processes she has in her toolbox. Sara is one of the leading experts in social media and digital marketing in Sweden and has taught... The post #230 Growth marketing with Sara Öhman ap…
 
Six years have passed since Erika Hall published Just Enough Research. Recently she’s released an updated second edition. We took the opportunity to talk to her about her book and research. What exactly is research and how do we know we’ve done enough of it? We talk about making sure you’ve got clear business goals... The post #229 Just enough rese…
 
Episode 228 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are: The Aesthetic-Accessibility Paradox and Three Principles for Designing Machine Learning-Powered Products. Article one is The Aesthetic-Accessibility Paradox by Anthony Tseng. This controversial and misleading article argues…
 
In this classic interview from 2015, we talk to Lori Cavallucci and Amy Silvers to learn more about imposter syndrome – what is it and how it effects us. Why does our branch in particular seem to suffer from it? What can we do to deal with it and can it be a good thing... The post #227 Imposter syndrome with Amy Silvers & Lori Cavallucci (UXP Class…
 
How is improvisation, or improv as it’s known, be relevant to those of us working with UX? Mike Gorgone joins us for an entertaining look into how it’s useful and how you can practice it. We learn how improv can help with creative thinking, team building, meetings, but also listening and building trust. Mike shares... The post #226 Improv with Mike…
 
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