Join host Peter Argondizzo and expert guests from around the translation industry to get an inside look at how language translation can benefit your business while bridging the communication gap in today's globalized world.
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Join co-hosts Peter Argondizzo and Patrick Daley as they discuss the evolution of remote work across industries. Discover the benefits and challenges of expanding to global teams, hybrid work models, and IT infrastructure changes. Learn how to foster team interaction, manage international compliance, and find talent worldwide while maintaining prod…
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EP 119 - Navigating the New IEP Translation Requirements
29:26
29:26
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Join co-hosts Peter Argondizzo and Patrick Daley as they dive into the complexities of translating Individualized Education Programs (IEPs). This episode covers recent legislative changes, cost and privacy concerns, and innovative solutions for more secure, efficient, and cost-effective translation.
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EP 118 - AI's Impact on Translation Pricing
33:36
33:36
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Join co-hosts Peter Argondizzo and Patrick Daley as they explore how AI and machine translation are transforming pricing models in the translation industry. Discover the role of human oversight, strategies for balancing efficiency with quality, and the importance of transparent communication in optimizing workflows and ensuring successful translati…
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EP 117 - QA & Editing in Modern Translation
35:11
35:11
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Join co-hosts Peter Argondizzo and Patrick Daley as they explore the importance of quality assurance (QA) and editing in the translation process. In this episode, they discuss the differences between QA and editing, the significance of each in translation, and how machine translation impacts these processes.…
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EP 116 - How AI is Redefining Translation Workflows
35:13
35:13
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Join co-hosts Peter Argondizzo and Patrick Daley as they discuss the significant potential of AI in translation and interpretation, exploring practical use cases while highlighting the benefits and addressing the risks associated with new AI tools.
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EP 115 - Should You Buy or Build Software?
37:34
37:34
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Join translation industry experts Peter Argondizzo and Patrick Daley as they discuss the decision between purchasing software or developing it in-house. Explore the advantages and drawbacks, as well as topics such as cost analysis, customization options, and more.
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Join Peter, Patrick, and the Argo Translation project management team leads for a discussion on how they got into this career, their most memorable projects, and how AI will affect their jobs and the industry overall.
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EP 113 - What Is LangOps, and Why Should You Care?
33:56
33:56
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Join translation industry experts Peter Argondizzo and Patrick Daley to discuss what Language Operations is, the associated risks with adding AI, and how LangOps in a translation workflow benefits customers.
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Join co-hosts and translation industry experts Peter Argondizzo and Patrick Daley to discuss instances where AI automation can increase your business' productivity and what concerns you should consider before using an AI tool.
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EP 111 - Navigating Mergers & Acquisitions With Paul Doherty
36:39
36:39
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Special guest, integration expert Paul Doherty joins Peter and Patrick to share his first-hand experience with mergers and acquisitions, tips for managing employees through the process, and how to foster a cohesive entity upon completion.
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EP 110 - Crucial Business Lessons for Entrepreneurs
28:43
28:43
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Join Argo Translation Founder and President of nearly 30 years, Peter Argondizzo, and his cohost, Senior Project Manager Patrick Daley, for a broad discussion on business lessons learned in their careers and important suggestions and tips for entrepreneurs.
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EP 109 - AI Translation: The Good, the Bad, and the Ugly
29:24
29:24
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Join Peter and Patrick as they discuss concerns companies should have about using AI in their translation workflows, privacy concerns with customer content, and some positive use cases of AI in translation.
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EP 108 - Prerequisites for a New Multilingual Website
33:04
33:04
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Join Peter and Patrick as they discuss important considerations before launching a website that will eventually require translation, including choosing your CMS, theme considerations, and workflow accommodations.
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EP 107 - The Commoditization of the Translation Industry
37:09
37:09
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Join Peter and Patrick as they discuss a common topic on Translation Confidential: the commoditization of the translation industry. Topics include the factors affecting price, the perceived value of translation, and what the future holds for the industry.
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EP 106 - Ūsked, a Service Management Platform
37:24
37:24
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Special guest Lyle Vold, Co-founder and CEO of service management platform Ūsked, joins Peter and Patrick to discuss the company's origins, Lyle’s background, and what the future holds for Ūsked.
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EP 105 - What Happens if There’s an Issue With a Translation?
32:28
32:28
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Join Peter, Patrick, and special guest, Argo Translation's Director of Sales, Sarah Van Lanen, as they discuss quality concerns in translation for both the buyer and the agency.
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Join Peter and Patrick as they discuss Argo Translation's acquisition of ICD Translation at the 12-month mark. Topics will include lessons learned, banking concerns, legal concerns, and financial analysis as part of an acquisition strategy.
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EP 103 - Education in Translation With Dr. Lorena Terando
37:56
37:56
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Special guest Dr. Lorena Terando from the University of Wisconsin-Milwaukee joins hosts Peter and Patrick to discuss the impact of AI on education and recommendations for students pursuing an education in translation.
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Peter and Patrick discuss the impact of AI and ChatGPT on the translation industry. They explore how AI affects corporate policy, employee screening, and privacy concerns.
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EP 101 - CRM & AI Tools for the Translation Industry
42:39
42:39
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Join Peter and Patrick for their discussion with Zin Global founders Angelo Passalacqua and Bryan Montpetit on their translation industry-focused software tools: Zin CRM and Gaby-T, a no-code prompt engineering platform for the language industry.
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EP 100 - A Look Back on 29 Years of Service
41:01
41:01
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For the 100th episode, Patrick interviews Peter and guests Jackie Lucarelli, Co-Founder and Director of Employee Wellness, and Kimberly Miller, Director of Operations, about how Argo Translation has grown since its establishment in 1995.
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Join Peter, Patrick, and guests Jackie Lucarelli, Director of Employee Wellness, and Kati, Project Management Excellence Lead, for a discussion on Argo Translation's extensive training process and how their company culture fosters continuous improvement and learning.
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EP 98 - Non-Language Careers in the Language Industry
26:25
26:25
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Peter and Patrick are joined by Argo Translation's Marketing Coordinator, Meghan Furlong, to discuss non-language careers in the language industry.
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EP 97 - A Translation Discussion With Dr. Joyce Tolliver
31:02
31:02
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Join Peter and Patrick as they interview Dr. Joyce Tolliver, Director of the Translation and Interpreting Studies Program at the University of Illinois Urbana-Champaign. The discussion will include a look at an exciting new research project that involves the TIS and the Illinois State Board of Education.…
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EP 96 - Translation Workflow (why minimum fees exist)
30:27
30:27
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Translation industry experts Peter and Patrick provide an overview of what drives translation prices, why minimum fees exist, and what drives per-word cost.
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EP 95 - Translation Automation That Isn’t Automated
33:14
33:14
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The translation industry continues to develop connectors and software that automate the translation process. A rising trend is the sale of complex systems that complicate the process rather than make it simpler. In this episode, Peter and Patrick focus their discussion on the part of the process where files are received and delivered but don’t prov…
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EP 94 - Holiday Traditions Around the World
27:47
27:47
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Peter and Patrick share their personal holiday traditions and the traditions of several international colleagues. Countries discussed include Argentina, Australia, the United Kingdom, the United States, Spain, Italy, Germany, China, Israel, and India.
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Peter and Patrick discuss the importance of setting and holding proper expectations in a consulting business. Topics include the importance of clarity and communication, setting expectations in the employer/employee relationship, and setting proper expectations for projects The idea of holding proper expectations is extremely important in business …
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EP 92 - 7 Things You Should Never Do in a Translation RFI
34:42
34:42
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Peter and Patrick cover 7 things you should never do as part of a translation RFI, including pricing models that don't match the industry, asking for per-word pricing, asking for profitability and revenue figures, considering the number of offices as an indicator of bandwidth and expertise, telling your prospective agencies that quality matters whe…
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EP 91 - 5 Things You Should Absolutely Do Before You Start Translating Content
29:21
29:21
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Peter and Patrick cover important topics to consider before you start doing any translation work for your organization, including identifying your target markets, choosing a language service provider, creating a glossary of key terminology, establishing ground rules around translation memory ownership, and choosing in-country subject matter experts…
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EP 90 - Thinking About Machine Translation for Your Organization?
32:11
32:11
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Join Peter and Patrick as they discuss the critical points to consider for using Machine Translation in your organization. It seems like tech companies who pride themselves on tech and promise the stars with Machine Translation and AI don’t actually use it themselves. Is MT merely a promise to get customers in the door only to substitute plain vani…
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EP 89 - Technology and Translation, a Discussion With Argo Translation’s CTO
43:27
43:27
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As the technology landscape broadens and more companies get purely “digital” with their initiatives - more platforms are used that store content. In a company serving international markets via content from numerous systems, the success of these digital programs to partner with an LSP that can centralize translation of content will drive beneficial …
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EP 88 - Diversity, Equity, & Inclusion and Language
30:21
30:21
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30:21
Join Peter, Patrick, and their special guest Nadia Fischer as they discuss Diversity, Equity & Inclusion, and Language. Nadia is a tech Entrepreneur, CEO, and Co-Founder of Witty Works, and a speaker on bias in language and business.
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EP 87 - Remote Work in the Translation Industry
29:37
29:37
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29:37
Join Peter and Patrick as they discuss remote work in the translation industry. They cover the post-pandemic landscape, including the positive and negative impact of remote work on employers and employees.
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In this episode, Peter and Patrick cover the idea of translation and human connection. All too often, people forget the impact of their work. Translation has an incredible impact on people's day to to day lives, from the workplace to schools to hospitals.
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EP 85 - What To Do When Your Employees Don’t Speak English
25:52
25:52
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Join Peter and Patrick as they discuss strategies on how to engage with employees when language is a barrier to engagement. Tools to help eliminate the barriers are telephonic interpretation, written translation, ELL classes, and the most important tool, empathy.
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EP 84 - The Role of Trade Organizations in Translation
29:48
29:48
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29:48
Join Peter and Patrick as they discuss the role of trade organizations in the language industry. Topics include the most important advantages of being a member, lobbying efforts, price collusion, and trade shows.
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Join Peter and Patrick as they discuss Argo Translation's recent acquisition of a competitor. Topics include lessons learned during the acquisition phase of the purchase, the motivation behind the acquisition, and the important aspects of the selection process.
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Join Peter, Patrick, and our special guest Mike Van Norman, Project Manager Team Lead at Argo Translation, for a detailed discussion on how consistency impacts translation. Topics covered include using the same translation team, translation memory, glossaries, and client review.
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Join Peter, Patrick, and their special guest Saul Arteaga in a discussion about the post-pandemic challenges and opportunities in the Interpretation Industry. The topics covered include advice to interpreters entering the industry today, the challenges facing Saul and his company and the industry, as well as some information on Saul and his company…
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Peter and Patrick are joined by special guest Jenny Godley to discuss ASL and Deaf culture. The discussion starts with a discussion on the Oscar-winning movie CODA and the following topics: What would you suggest to someone who wants to learn ASL? How does someone become an interpreter and have you ever thought about being an interpreter? With tech…
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EP 79 - Interpretation Today With Kate Accetti
30:50
30:50
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30:50
Join Peter and Patrick as they discuss the state of the interpretation market with Kate Accetti, Senior Sales and Marketing Manager for Interprenet. The discussion includes covering how Covid has impacted the industry, some of the new technology impacting the services offered, and the prospects for live events post-Covid.…
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EP 78 - Marketing and Translation - Part 2
40:53
40:53
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Join Peter and Patrick and their special guest Nathan Lorum, Director of Marketing at Argo Translation as they continue their discussion about translation and marketing. This episode covers the following topics: Create a plan for the UX of your website How will visitors to your website interact with the other languages? How will you handle regional…
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Join Peter and Patrick and their special guest, the Director of Marketing at Argo Translation, Nathan Lorum. This episode focuses on the following topics: how to link a business goal to your translation efforts determine what resources you need the importance of long-term thinking This is part one of a two-part series on translation and marketing.…
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Join Peter and Patrick as they discuss how companies are looking at the translation of SharePoint content. The topics included in this episode's discussion are the use cases of SharePoint, how the content relates to the translation process, the creation of a connector between SharePoint and a translation memory system, and why SharePoint collaborat…
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EP 75 - How To Tell if a Translation Is Accurate
31:28
31:28
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Join Peter and Patrick as they discuss how to measure the accuracy of your translation projects. Determining translation quality is a very subjective exercise. Learn objective strategies on how to implement a strong client review process and the role the source language plays in the quality of the final translation.…
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Peter and Patrick discuss the idea of Inclusion and Language. Translation and interpretation are valuable tools in creating inclusion in the workplace. The discussion includes using language to create inclusion across various business functions like: Human Resources (Policies, training documents and programs, Benefits information) Corporate Communi…
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EP 73 - A Look Forward at the Translation Industry in 2022
30:35
30:35
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Peter and Patrick weigh in on the state of the translation industry as we head into 2022. Topics include: Increased reliance on automated workflows The increased role of AI in all aspects of translation Mergers and Acquisition How video and other digital media dominate new growth in the industry
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Peter and Patrick discuss their favorite shows of 2021 by highlighting the key takeaways from the following shows: EP 71 - People Power Ep 60 and 61 - The Argo Way PT 1 and PT2 EP 70 - Translation Industry Trends EP 69 - Hard Truths your LSP won't tell you EP 65- WordPress and WPML EP 59 - What makes Translation Difficult…
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With an ever-increasing focus on machine power in the translation world, the true multiplier in this business (and others) is people power. Patrick and Peter discuss the impact a strong team has on an organization's overall health and growth. Topics include: The impact of culture The idea of hiring the best possible people The impact of an economic…
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