Best Psap podcasts we could find (Updated January 2019)
Related podcasts: Tech Amcom Conveyant Sentry 112 Osn Redsky Notification Fletch Pidf Ng911 E911 Avaya Lo Services Emergency 911 US Government Gadgets News  
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FCC NewsBytes is a feed of selected press releases related to the telecommunications industry as published in the Federal Communications Commission Daily Digest. In addition to policy decisions, NPRM’s and Monthly open meeting agendas are presented.
 
This collection of podcasts features Technology, News, and Information about the industry and regarding the Avaya communications platforms and partners. Hosted by Avaya's Fletch, John Deavers and John 'Sarge' Stone and joined by field reporter Tricia Howard from Carousel Industries with a 'view from the street', you'll find content here from every facet of telecom that will benefit your understanding of how things really work.
 
E
E911 Talk PodCast
Weekly
 
Avaya Product Line Manager for Public Safety Solutions, Mark J. Fletcher, ENP discusses emergency services for the Enterprise and PSAPs in this weekly PodCast.
 
E
E911 Talk Podcast
Daily+
 
The roots of APN go back to November 2010 when Avaya's Chief Architect for Worldwide Public Safety Solutions, Mark Fletcher, was looking for a home for his new weekly Podcasts on E9-1-1 and Public Safety initiatives. A small, but dedicated, group of followers subscribed to the weekly content, and a year later, the Podcasts were expanded to weekly written blogs hosted on http://Avaya.com/Blogs. It wasn't long after that, when Fletch was accompanied by APN Producer and LatAm Correspondent Guad ...
 
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There was no mistaking it, the cloud was here and everyone was in it. Performance and capacities rivaled that of localized data centers, and with the proper design a mesh environment could be established where even if a portion of the network did go off-line, several other nodes were standing by the ready to pick up the slack. Too many, we fina ...…
 
Avaya unveils CCaaS and UCaaS via a new storefront. Only Avaya offers this breadth of cloud solutions for retail customers in conjunction with its trusted agent and partner channel through a storefront that includes CC and UC bundles, desktop devices and workforce optimization solutions. making it easy for small to medium businesses (SMB) and m ...…
 
It is important to recognize when there is more we can do. That comes to mind as we prepare for the Avaya Partner Summit 2019 – our annual meeting that brings the Avaya International community together to plan our next phase of growth. Our partners in attendance have a lot to celebrate, and I cannot wait to recognize those who excelled and exch ...…
 
Avaya Holdings Corp, a global leader in solutions to enhance and simplify communications and collaboration, has been named a winner of the 2018 Aragon Research Innovation Award for Artificial Intelligence in People-Centric Collaboration.
 
With AI comes Bots, but not just as an easy plot line for a B-Movie. The Avaya Innovation Incubator is an environment that allows Avaya IP and Avaya Partners to collaborate and take a bot designed for customer use and 'fine tune' the capabilities and use cases it can respond too. Avaya invented SIP, Contact Center, and CC reporting. This is why ...…
 
The AI and Blockchain Expos were held in the Santa Clara Convention Center in December, and Avaya was there is full force. I was able to corner Avaya Vice President David Chavez for a chat on what Avaya was doing at this new AI event. The answer is an interesting one, and a great indictor where Avaya is going to focus its energy and resources f ...…
 
Avaya was presented with the 2018 Go Red Goes STEM Mission Innovation Award by the Chicago American Heart Association. "Every year, we think about ways to do more for the students and bring our mission to life in new and exciting ways. This year, [Avaya] stepped up and challenged us to think about the ways we’re using communication and technolo ...…
 
SmartAction Brings AI to the Contact Center with IVA by Avaya DevConnect 8 & Out
 
SmartAction Brings AI to the Contact Center with IVA by Avaya DevConnect 8 & Out
 
SmartAction Brings AI through IVA by Avaya DevConnect 8 & Out
 
This past week at the Partner Community Council Conference in Chicago I had the opportunity to get the inside story from Becky Carr, Avaya's Chief Marketing Officer. We talk about the evolution of a brand with deep heritage, what her goals and ideas are for the future Avaya from a branding and marketing perspective. This was a real treat to be ...…
 
After his first full year in the role as CEO Jim Chirico is under no illusions about Avaya’s perception in the market. Avaya’s success had been traditionally within the realm of premises-based systems. This is something that Chirico is looking to change. Avaya is investing heavily in emerging technologies, such as artificial intelligence, and a ...…
 
The microservices topic is being increasingly discussed as the architecture buzz grows. CIOs are beginning to realize the significant cost benefits of shifting the maintenance budget to innovation with more agile, flexible frameworks that support digital transformation. They are also seeing the operational benefits of simpler architecture servi ...…
 
According to a new report from IDC published in partnership with Avaya, only 19% of companies believe their transformation efforts are enabling them to truly lead or disrupt their markets. At the same time, a new study from Spiceworks confirms that 40% of companies plan to increase funding in 2019 to upgrade old systems and infrastructure. That ...…
 
Companies must modernize how they do business in today’s hyper-connected world. Delivering more than just voice, unified communications (UC) provide leading companies with both tactical and strategic business tools to more effectively compete and win. UC technology is rapidly evolving to better support how employees today interact with informat ...…
 
At the IIT Real-Time Communications Conference at the IIT Chicago Campus, Fletch sits down with FCC CTO Eric Burger to discuss Robocalling - where he admits it's all his fault, Kari's Law, and the impacts of technology on modern communications. Don't miss this great discussion with the Chairman's Technology Advisor.…
 
Avaya is demonstrating the integration of AI-Enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, enabling organizations to elevate voice as a key user interface for richer, more seamless, secure customer and employee experiences.
 
Local San Jose 1st responders were honored at the Avaya Stadium by Avaya, the SJ Earthquakes and NENA, the 911 Association for the 3rd year in a row, 240,000,000 calls a year are answered by these unsung heroes, and we are pleased to be able to offer an evening of fun and festivities,
 
Avaya announced a partnership with Save The Children, the global humanitarian organization, to support its Girls’ Educational Programming through Avaya’s Devices Diversity Campaign.In the spirit of the US National Diversity Day, Avaya will kick off our Devices Diversity Campaign where for every one of Avaya’s diverse portfolio of multimedia dev ...…
 
Imagine, a conference room in your pocket that can go anywhere you go and provide rich, high fidelity SuperWideband audio that rivals most conference room systems. Steve Brock talks to Fletch about this amazing new Communications Experience from global leader - AVAYA.
 
It’s not a matter of IF but WHEN feedback will be shared about a company’s quality of the product, their service, and their overall customer value. These experiences matter, and always will. Avaya's SVP Solutions & Technology explains why your legacy may live on forever.
 
Since July 2015 each year, Avaya has dedicated resources to charitable organizations such as Save the Children and others to 'give back' to the community. Employees also donate time at area food banks, supported by our Corporate Responsibility program. Sara Broadbent talks to Fletch about this years efforts and the difference we are making arou ...…
 
The Avaya Vantage™ desktop experience endpoint is a revolutionary new way to enable your digital transformation and customer experience from a rich, multimedia perspective and customize the desktop device to act and perform as you see fit. Listen as I sit down with Steve Brock, the Marketing Manager for Desktop Experience to discuss this amazin ...…
 
They say that by 2020, customer experience (CX) will overtake price and product as the No. 1 brand differentiator. I say it already has. Every smart company today is looking beyond the expected product or service to radically improve the quality of the experiences they create. They’re focusing less on price points and more on touchpoints. The w ...…
 
Recently released research from analyst firm Canalys reveals that Avaya (Avaya Holdings Corp., NYSE:AVYA) solidified its position as the worldwide market share leader in contact center solutions, demonstrating a customer-centric strategy that provides a range of options from on-premises, private cloud, hybrid and public cloud platforms for busi ...…
 
Avaya aids and supports our customers during emergency situations. In the particularcase of Hurricane Florence, this aid extends to the availability of temporary,complementary software licenses to help those customers impacted by the stormmaintain open lines of communication with all their stakeholders. FIND OUT MORE…
 
October is coming, and with it―the 38th GITEX Technology Week. Imagine: in 1981, its first year, the fastest modes of communication between companies were the fax machine and telephone. Large companies used an internal mailman to physically deliver messages to colleagues on other floors. Even then, GITEX celebrated pioneers in technology and lo ...…
 
It’s well-documented in several studies that most active shooter incidents are over within 5 minutes to 12 minutes. Likewise, the average response time for public safety personnel ranges from 13 minutes to 18 minutes. The Naval Post Graduate School, the State of Massachusetts, the FBI and NYPD research projects all point to two key factors in r ...…
 
Federal Communications Commission Chairman Ajit Pai announced that the following items are tentatively on the agenda for the September Open Commission Meeting scheduled for Wednesday, September 26, 2018
 
Federal Communications Commission Chairman Ajit Pai announced that the following items are tentatively on the agenda for the September Open Commission Meeting scheduled for Wednesday, September 26, 2018
 
At Avaya, we believe transforming the enterprise starts with transforming business communications. The latest communications technology can ramp up your productivity and radically improve how you interact with and serve customers. Innovate faster, respond quicker, deliver more. Here are 5 ways to leverage communictions for a successful Digital ...…
 
The PSAP RTT Education Day will provide information to PSAPs and other emergencycommunications systems about RTT features and benefits for emergency response personnel andconsumers (including consumers with disabilities); best practices for processing RTT requests fromservice providers; and ways to implement the RTT service feature. Among other ...…
 
The PSAP RTT Education Day will provide information to PSAPs and other emergencycommunications systems about RTT features and benefits for emergency response personnel andconsumers (including consumers with disabilities); best practices for processing RTT requests fromservice providers; and ways to implement the RTT service feature. Among other ...…
 
As we wind our way through hurricane season this year, and this Saturday marks the beginning of National Preparedness Month, we need to think about citizen safety and education. While thinking about preparedness, make sure an emergency services network is in place that can respond to your request for help. It seems that should be pretty high on ...…
 
While PSAPs in New Jersey Public Safety has been wrestling with the adoption of Next Generation 911 services, the State has diverted almost $2 Billion in 911 Taxes that were collected to other programs, leaving Public Safety officials broke and scratching their heads why. FCC Commissioner Mike O'Reilly called the practice unconscionable and ind ...…
 
A recent D-Link Router DNS security exploit forms the base foundation for a great example on how BLOCKCHAIN works and how this new security methodology needs to be part of your IT roadmap. Join Fletch as he explains this critical IT topic in plain English.
 
I joined Avaya shortly after its emergence as a public company and as the new executive leadership was forming. This new Avaya was finding its voice—a tremendous opportunity to reconnect with employees, customers, influencers and partners. Things moved quickly and fluidly. Like many people who were familiar with the “old Avaya,” I had preconcei ...…
 
This year, Corporate Comedian, and a good friend of mine (@GregSchwem http://GregSchwem.com/) Was the headline comedian for the APCO Executive Board meeting here in Las Vegas. How did he do? Listen and find out!
 
Gartner has recognized Avaya as a Leader in its 2018 Gartner Magic Quadrant for Unified Communications, Worldwide—just weeks after we earned our spot in the Leaders quadrant for the Gartner Magic Quadrant for Contact Center Infrastructure.This is the ninth time that Avaya has been in the Leaders quadrant for UC, reflecting Gartner’s confidence ...…
 
My very first interview with Carla Anderson at the EENA conference in Riga Latvia in 2013. APN was very new, I was very new to Podcasting, and had not really interviewed many people. My how things have gotten better. Even the production was not as clean as it is today. ;-)
 
For years States have failed to report, or plainly diverted funds collected in the name of 911. If one Legislator has his way - That wont happen again. Listen to the problem, and the fix - The 911 Fee Integrity Act in this audio version of my latest blog.
 
Avaya announced that Network Products Guide, one of the industry's leading technology research and advisory guides, has named Avaya a Gold winner for Business Intelligence and Analytics in the 13th Annual 2018 IT World Awards®. These industry and peer recognitions from Network Products Guide are premier information technology awards honoring ac ...…
 
Virsae SM NewsByte by Avaya DevConnect 8 & Out
 
The Federal Emergency Management Agency (FEMA), in coordination with the FCC, will conduct a nationwide test of the Wireless Emergency Alert (WEA) system and a nationwide test of the Emergency Alert System (EAS) on September 20, 2018.
 
The Federal Emergency Management Agency (FEMA), in coordination with the FCC, will conduct a nationwide test of the Wireless Emergency Alert (WEA) system and a nationwide test of the Emergency Alert System (EAS) on September 20, 2018.
 
Avaya Aura 8.0 is finally here, and CS1000 customers now can move forward without fear and worry about losing functionality. Listen to Scott Hanwell with Avaya Product Marketing fill me in on all of the great features being delivered. Dont't miss this episode!
 
With digitization coming to every industry and line of business, there’s a lot of money on the table for channel partners. But big, brand-name companies aren’t the only ones in danger of being disrupted and left behind. Technology partners are as well. Your customers are relying on their trusted partners to help bring their business into the fu ...…
 
Avaya announced its technology partnership with the largest private bank in Indonesia, Bank Central Asia (BCA), enabling a major digital transformation that will revolutionize how the Bank engages with its customers.
 
Foreword by Michelle Lilly, Ph.D.
 
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