Best Publicadjusting Podcasts (2024)

1
Unmasking the Insurance Industry's Flaws: A Call for Change with Special Guest Galen Hair 1:02:04

1y ago1:02:04

1:02:04

Jack sits down with litigator Galen Hair. He is a Partner with Insurance Claim HQ as well as Hair Shunnarah Trial Attorneys. Galen was brought up in a relatively poor household and took up vocal performance at Boston University in 2003, graduating in 2006. He then went to law school at Tulane University and, in 2008, he received a summer associate …

1
18. The Latinos En Roofing Movement with Special Guest Amparo Sancen 56:26

1y ago56:26

56:26

Jack sits down with Latinos En Roofing Founder Amparo Sancen. Amparo worked as a medical assistant for years after moving to the U.S. and was quickly inspired to enter construction after getting to know a number of clients in that industry. With her limited knowledge and lack of resources, she eventually quit her job and made the leap. Within six m…

1
17. From Rock Bottom to Rooftops: Heather Hitchcock's Story of Reinvention 49:31

1+ y ago49:31

49:31

Jack sits down with Heather Hitchcock, Chief Executive Officer at Royal Roofing & Construction of Texas, a woman-owned residential and commercial roofing contractor that services the Greater Houston area. Listen in as Heather reflects on her journey of overcoming personal demons that, until she regained her faith in God, forced her into drink and o…

1
16. Forensic Engineering for Public Claims Adjusting with Special Guests Todd Stern and Chris Courville 1:06:44

1+ y ago1:06:44

1:06:44

Jack sits down with longtime friends Todd Stern and Chris Courville to discuss their greatest lessons learned on the journey to establishing their own forensic engineering firms. Todd Stern spent his entire career in the construction industry. In May 2022, he co-founded Orlo Forensics alongside Patrick Snowden, where they specialize in collapse, fi…

1
15. Working with Family and Navigating Friendships in Business with Special Guest Jack Pinsel 57:46

1+ y ago57:46

57:46

In this episode, CEO of Hail 911, Jack Pinsel, talks with Jack about working with family and navigating friendships and business relationships. Jack has served as Hail 911 CEO for over 23 years, and CEO of Elite Call for 24 years. The Jack's share how the industry looks on the inside vs. from the outside, experiencing storm chasing, handing off the…

1
14. Using AI in the Claims Adjusting Process with Special Guest John Wood 57:27

1+ y ago57:27

57:27

In this episode, Partner at Green Klein & Wood, John Wood, joins Jack to talk about AI, the idea of humachines, using AI in the claims adjusting process, sustainability, practicing law, and getting John’s advice to his younger self. John is an author, attorney, and educator, and his work has been featured in journals, including the NYE Journal of L…

1
13. The Ins and Outs of the Tree Services Industry with Special Guest Jacob Guidry 40:42

1+ y ago40:42

40:42

In this episode, the Owner of Tree Guardian, Jacob Guidry, talks with Jack about the tree services industry and working with Public Adjusters. Jacob understands trees inside and out. When other local tree services can’t handle a job, they call Jacob. Jacob talks about his military history, financing his tree operation, dealing with insurance compan…

1
12. The Changing Legal Landscape of Public Claims Adjusting with Special Guest Chad Robinson 1:16:04

1+ y ago1:16:04

1:16:04

Host: Jack Hanks Special Guest: Chad Robinson Episode Summary In this episode, Your Damage Lawyer, Chad Robinson, PLLC, talks about the other side of the insurance industry. Chad graduated with cum laude from Nova Southeastern University Shepard Broad Law Center, and holds a BSc in Telecommunication from the University of Florida. Chad and Jack tal…

1
11. Handling Claims and Appraisals with Special Guest Zach Moseley 1:06:50

2y ago1:06:50

1:06:50

Host: Jack Hanks Special Guest: Zach Moseley Episode Summary In this episode, Founding Partner of MMA, PLLC, Zach Moseley, talks about his experiences throughout his career. Zach has a vested interest in protecting policyholders’ rights, settling hundreds of property cases throughout his career. He holds a BA in Finance from the University of Texas…

1
10. The Power of Branding with Special Guest Joseph Hughes 55:51

2y ago55:51

55:51

Because Experience Matters Podcast Special Guest: Joseph Hughes Episode Summary In this episode, Owner of Contractor Dynamics, Joseph Hughes, talks about construction, business, branding, and parenting. Joseph and his team share a passion for helping businesses leverage digital media to grow their brands. Joseph and Jack talk about creating content…

1
9. The 2022 Legal Landscape for Public Claims Adjusters with Special Guest Chip Merlin 1:06:22

2y ago1:06:22

1:06:22

Host: Jack Hanks Special Guest: Chip Merlin Episode Summary In this episode, the Founder and President of Merlin Law Group, Chip Merlin, talks about his prolific career. Chip as the “Babe Ruth of Hurricane Lawyers,” following Superstorm Sandy, and as the “Master of Disaster” for his nationwide work following Hurricane Katrina. Today, Chip and Jack …

1
8. The Lack of Training in Public Claims Adjusting with Special Guest Steve Badger 1:13:06

2y ago1:13:06

1:13:06

Host: Jack Hanks Special Guest: Steve Badger Episode Summary In this episode, Partner at Zelle LLP, Steve Badger, talks about disasters, disputes, and Darth Vader. Steve holds a BS in Economics from the University of Utah and a JD from South Texas College of Law. Steve and Jack talk about the lack of training in the field, the lump sum, what apprai…

1
7. Creating a Successful Business with Special Guest Logan Graff 1:02:03

2y ago1:02:03

1:02:03

Host: Jack Hanks Special Guest: Logan Graff Episode Summary In this episode, Partner and VP of Sales and Operations at Crest Exteriors, Logan Graff, talks about partnerships, parenting, and positivity. After spending time in prison, Logan got into sales and turned his life around. Today, he lives his passion by helping others overcome their challen…

1
6. The Fight Against Insurance Fraud with Special Guest Doug Quinn 1:16:42

2y ago1:16:42

1:16:42

Host: Jack Hanks Special Guest: Doug Quinn Episode Summary In this episode, Executive Director of The American Policyholder Association, Doug Quinn, talks about the fight against insurance fraud. Doug holds a degree in Political Science from SUNY Geneseo. Today, Doug and Jack talk about the experiences that made him who he is today, generational di…

1
5. Running a Public Adjusting Business During Covid with Special Guest Eric Spence 50:36

2y ago50:36

50:36

Host: Jack Hanks Special Guest: Eric Spence Episode Summary In this episode, CEO and President of RAM Windows, Eric Spence, talks about running a successful business through the pandemic. Eric served as the SVP of Sales at Jeld-Wen for 27 years before founding Empirical Sales Solutions and RAM Windows. Eric holds a BA in Economics from Ohio Norther…

1
4. Meteorology Reports and Storm Chasing with Special Guest Derik Kline 50:29

2y ago50:29

50:29

Host: Jack Hanks Special Guest: Derik Kline Episode Summary In this episode, the Owner of Hail Trace, Derik Kline, talks about building a business out of storm chasing. Derik’s career in storm chasing began as a side hustle when he was 16. In 2012, he quit his job to run Hail Trace. Today, Derik and Jack talk about getting into storm chasing, his s…

1
Special Episode - Debating the Pros and Cons of Using Lump Sum Contracts 1:10:02

2y ago1:10:02

1:10:02

Host: Jack Hanks Special Guests: John Woods, Partner of Green Klein & Wood - representing insured property owners recovering insurance proceeds after casualty events. Nick Forsell, CEO of Atlas Restoration - a full-service general contracting company. Bradley Gardner, Founder of Hometown Restoration - a roofing and insurance restoration company. Ep…

1
3. The Legal Side of Public Claims Adjusting with Special Guest Steven Bush 1:04:10

2y ago1:04:10

1:04:10

Host: Jack Hanks Special Guest: Steven Bush Episode Summary In this episode, Managing Member of The Bush Law Group, Steven Bush, talks about running a successful business and the legal side of contracting. Steven holds a Juris Doctor from Florida Coastal School of Law and is a Certified Indoor Environmentalist. Today, Steven and Jack talk about wor…

1
2. Discipline and Accountability for Public Adjusters - Jack Hanks with Special Guest Jack Pinsel 43:44

2y ago43:44

43:44

Host: Jack Hanks Special Guest: Jack Pinsel Episode Summary In this episode, the CEO of Hail 911, Jack Pinsel, talks about growth, parenting, and the future. Jack has served as Hail 911 CEO for over 23 years and CEO of Elite Call for 24 years. Today, Jack and I talk about struggling with addiction, discipline, and accountability, being a positive i…

1
1: The Importance of Work Ethic - with Nick Forsell 42:49

2+ y ago42:49

42:49

Host: Jack Hanks Special Guest: Nick Forsell Episode Summary In this episode, CEO and Founder of Atlas Restoration, Nick Forsell, talks about his career and experiences working in the restoration business. Nick has been active in the construction industry for almost 20 years, with a keen focus on providing work that is quality over quantity. Today,…

1
7 Habits of Highly Effective Public Adjusters 29:26

3y ago29:26

29:26

Join the Wizard Team to learn about the 7 Habits of Highly Effective Public Adjusters! Based on the revolutionary book by Stephen Covey, you will learn how to take these timeless principles and apply them directly to your public adjusting business. Habit 1: Be Proactive Habit 2: Begin With the End in Mind Habit 3: Put First Things First Habit 4: Th…

1
How To Hire Great Public Adjusters 45:41

3+ y ago45:41

45:41

This show will give you you ways to: Set the talent criteria that best fits your public adjusting company and needs Quickly onboard new hires to become productive and profitable "Grow your own" public adjusting talent Want to Learn More? Learn more about the industry-leading public adjusting claim management solution : https://www.claimwizard.com F…

1
Ways To Make Your Public Adjusting Business Legit 53:02

3+ y ago53:02

53:02

This Public Adjuster business building podcast will show you: How to level up your online game How to project a professional image How to design your business that showcases your benefits ------- Resources Mentioned ------- DIY Website Building Resources https://claimwizard.com/diy-public-adjuster-website/ https://claimwizard.com/public-adjusting-w…

1
Learn to Handle a Sudden Influx of Catastrophic Claims in Your Public Adjusting Business 43:11

3+ y ago43:11

43:11

More business is nearly always better...IF you are prepared! This webinar will show you: How to create "first phone call" Create a triage process specifically for CAT events How to profit from claims you can't take on yourselfBy ClaimWizard

1
Transform Your Public Adjusting Business By Learning What to Fix 43:14

4y ago43:14

43:14

Stop wasting time and losing money trying what ‘other’ Public Adjusting companies have tried to grow or fix their business. You are unique, and your growth solutions should be as well. Learn the Business Hierarchy of Needs and how to determine where your business fits How to find what you should be fixing in your business Why 'sales' and 'profit' a…

1
Do You Want to Build a Public Adjusting Franchise or Just Operate Like One? 47:41

4y ago47:41

47:41

Not every Public Adjusting company wants to become a franchise, but every one should be set up as if they were! How to create your SoP, Business Plan, Culture of Compliance, Turnkey Setup & MORE! The difference between true franchising, a marketing co-op, company-owned operations, licensing, dealerships, JVs, & MORE Benefits of behaving like a fran…

1
Stop Using Your Inbox as a Claim Management Tool 46:21

4y ago46:21

46:21

Your email inbox is barely adequate to manage your email, let alone your business! How to organize your inbox for professional success How to transfer information from your inbox to Claim Management Tool Digital communication methods that work!By ClaimWizard

1
Stop Doing Low-Value Work and Organize Your Public Adjusting Business 55:12

4y ago55:12

55:12

Learn how to best spend your time to make the most profit.? This webinar will show you: $1, $10 & $100 Work How to assess your team's strengths to best benefit your business Fit your workload to fit your lifestyleBy ClaimWizard

1
How to Build a Public Adjuster Pitch Deck 56:07

4y ago56:07

56:07

Want to learn how to close more sales on the first visit? This webinar will show you: Benefits of Using a Sales Deck Process 3-Step Closing Map - Sales Deck Framework How Sales Decks Go Wrong…By ClaimWizard

1
Streamline Your Public Adjusting Workflow Process 1:00:01

4y ago1:00:01

1:00:01

-What is a ‘workflow’? -Why does my company need to use workflows? •How do I design my workflow? -How can I automate my claim workflow? A workflow consists of an orchestrated and repeatable pattern of activity, enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It’s…

1
4 Ways Public Adjusting Leaders Can Protect Their Time and Empower Their Team 56:02

4y ago56:02

56:02

Welcome to the ClaimWizard Show! If you are looking for a little magic to improve your public adjusting or related business, keep listening for fresh ideas, interesting insights, growth strategies and exclusive interviews with YOUR industry's top success makers. This show features advice on technology, marketing, and small business best practices t…

1
Team Email Best Practices for Public Adjusting Companies 50:53

4y ago50:53

50:53

-Team Best Practices -Specifics for PA Industry •Etiquette -Security -Setup The average office worker receives over 120 emails PER DAY. The average person checks their email 15 times a day. The average person has TWO email accounts (one work, one personal.) Ideas to Reduce TEAM STRESS -Internal communication between your team members should be via …

1
When COVID-19 Strikes Public Adjusting Businesses 54:02

4y ago54:02

54:02

We are sharing some ideas and tips on how your public adjusting company can help others during the COVID-19 coronavirus pandemic. Stay safe! Right now, EVERYONE is uncertain of the future. Health and economic futures for both people and businesses are unknown. As a Public Adjuster, you are accustomed to helping people through very stressful situati…

1
Streamlining The Client Onboard Process For Public Adjusters 55:04

4y ago55:04

55:04

Customer Onboarding - Always Aim To Do The Following 3 Things -Get clients involved within the first 48 hours of contract signing 1. Create & Send New Client Welcome Letter 2. Schedule a Followup Call Within 48 Hours 3. Celebrate Milestones Along the Way -Establish a communication & process workflow -Make your service indispensable Understand Your …

1
Public Adjusting Documentation Management Automation Power Tips 53:28

4y ago53:28

53:28

Welcome to the ClaimWizard Show! If you are looking for a little magic to improve your public adjusting or related business, keep listening for fresh ideas, interesting insights, growth strategies and exclusive interviews with YOUR industry's top success makers. This show features advice on technology, marketing, and small business best practices t…

1
Legislative Update: Issues Affecting the Public Adjusting Industry 21:38

5+ y ago21:38

21:38

Experts discuss the legislative efforts supported by the National Association of Public Insurance Adjusters (NAPIA) regarding the Unauthorized Practice of Public Adjusting (UPPA), issues surrounding Assignment of Benefits post-disaster, and more. "The National Association of Public Insurance Adjusters (NAPIA) was established in 1951 to promote a hi…

1
Ordinance or Law Coverage: Code for Recovery! 37:22

5+ y ago37:22

37:22

This discussion is about ordinance or law coverage and how to insure for this potential exposure. After a disaster causes property damage or loss many policyholders discover that rebuilding the structure to conform to the latest building codes can add 50% or more to their recovery cost. Then comes the unpleasant surprise of discovering the ordinanc…

1
Proving an Insured Loss: Policyholders Need Experts Too! 18:10

5+ y ago18:10

18:10

Today, we will be discussing how experts can benefit policyholders prove an insured loss. More and more insurance companies are using experts to support their side of a claim settlement. That is why today’s policyholder must often take advantage of similar professional resources to help prepare, support, and settle their claims. Understanding and u…

1
Add A Little Magic To Your Public Insurance Adjusting Business With ClaimWizard! 2:37

6y ago2:37

2:37

Welcome to the ClaimWizard Show! If you are looking for a little magic to improve your public insurance adjusting business, keep listening! The ClaimWizard Show is the place to be for fresh ideas, unique insights, growth strategies, and exclusive interviews - not for any ol' business, but YOUR public adjusting business. This show will feature topic…

1
NAPIA’s Legislative Efforts — A Win For Policyholders & Public Adjusters Alike 32:53

6y ago32:53

32:53

Today, we will be discussing the legislative efforts of the National Association of Public Insurance Adjusters (NAPIA). Founded in 1951, NAPIA advocates for public adjuster education and a higher standard of professional conduct and ethics. NAPIA members are committed to working in the best interest of their clients and to conducting business with …

1
Hurricanes Harvey, Irma, and Maria — Helping Policyholders Recover From a Disastrous Hurricane Season 32:52

6y ago32:52

32:52

Today, we will be discussing the highly-active 2017 hurricane season and its impact on the people, areas, and economy as well as how home and business owners can properly insure themselves for this exposure in coming years. Our panel of experts has first-hand experience in the public adjusting industry and will guide us through this discussion. Key…

1
Insurance Coverage for Collapse: How Has It Changed and Why? 29:27

6+ y ago29:27

29:27

Today we will be discussing the insurance coverage for collapse. Throughout the years, insurance companies have updated the policy language as to what constitutes a collapse loss and continue to do so today. How can you be sure you are covered in case of collapse and furthermore, how can you help to mitigate a collapse loss to your property? Find o…

1
Sometimes It’s What The Policy Doesn’t Say That Counts 26:30

6+ y ago26:30

26:30

Today we will be discussing the ins and outs of insurance policies, and the importance of understanding what your policy does say and cover, as well as what it does not. In this episode, our panelists will discuss how those with an insurable interest in a property can protect themselves from issues such as inadequate reimbursement should a disaster…

1
When Disasters Become Real: Our Public Adjusters’ Recollection of Memorable Cases 47:37

7y ago47:37

47:37

Today we will be discussing the ins and outs of various interesting insurance claims that our expert panelists have handled and adjusted successfully. These memorable cases range from a fire at a Midwestern school to two New York City buildings that were damaged during Hurricane Sandy. Our panel of experts has extensive experience in the public adj…

1
Common Exposures and Losses Faced by Multi-Family Complexes (Apartments and Condos) 49:47

7y ago49:47

49:47

This discussion will take an in-depth look at insuring the many exposures and losses that result from disastrous catastrophes. While multi-family buildings offer many amenities to residents such as maintenance and lawn care, which allow for a simplistic and flexible lifestyle, the insurance policy to cover them are anything but. Apartments and cond…

1
The National Association of Public Insurance Adjusters’ (NAPIA) Importance and Benefits to Members and Policyholders 32:56

7y ago32:56

32:56

The National Association of Public Insurance Adjusters (NAPIA) provides the public adjusting industry with more than licensing. NAPIA board members have created scholarships, educational programs, and have arranged sessions with legislators to inform them of pertinent information regarding public adjusting. Today’s panel of experts discusses the su…

1
The Unauthorized Practice of Public Adjusting (UPPA): Affecting Insurance Companies and Policyholders Alike 45:37

7y ago45:37

45:37

To quote Robert Baker's published piece on the Unauthorized Practice of Public Adjusting (UPPA), "The unlicensed practice of public adjusting is a vehicle of consumer fraud that preys on some of the most vulnerable elements of our society. The disaster-stricken, the elderly, the unsophisticated and those for whom English is a second language. Indiv…

1
Disaster Recovery Planning: Preparation is the Key to Surviving Disasters 1:00:05

7+ y ago1:00:05

1:00:05

According to the Insurance Information Institute, insured losses due to natural disasters in the U.S. totaled $16.1 billion in 2015 and $15.3 billion in 2014. Some of the most expensive disasters to hit the U.S. included Hurricane Katrina in 2005, the World Trade Center terrorist attacks in 2001, Hurricane Andrew in 1992, Hurricane Sandy in 2012 an…

1
Wildfires: Filing Property Insurance Claims for One of Nature’s Most Fearsome Foes 30:23

7+ y ago30:23

30:23

According to the National Park Service, "as many as 90% of wildfires in the U.S. are caused by humans, resulting from campfires left unattended, the burning of debris, negligently discarded cigarettes, and intentional acts of arson. The remaining 10% are started by natural phenomena, such as lightning or lava." Regardless of the actual cause, wildf…

1
Adjusting Today Issue #3010: Debris Removal and Pollution Damage 23:20

7+ y ago23:20

23:20

A small storm that causes a tree to fall on the roof of your home, to a large-scale disaster that takes out an entire shopping plaza, will call for clean up in the aftermath. Added to this complex situation could be hazardous materials or pollutants that are exposed to the environment, nearby towns or residences, in a disaster setting that will als…

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