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If you’re a property manager looking to scale your business beyond 300, 500, or even 1,000 doors, you’ve come to the right place. You might be asking - Is it worth it? How do I do it? Where do I find the money? What about the people? Trust us, we've made every mistake you can think of...then we made some up. Listen in as we describe what worked and what didn't on our journey from 300 to 3,000 houses.
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Episode 73: 5 Factors That Could Decrease Your Property Management Company's Value
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If you're planning on selling your property management company in the future, you'll want to ensure that it's worth as much as possible. In this episode, Spencer and Matthew discuss five key factors that could be decreasing the value of your business. Tune in to hear what they are and what you can do to turn things around. =========================…
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Episode 72: 3 Tools We Use To Close More Doors
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In this must-listen episode, you'll discover three tools we use that can help make your company's door count higher. We’ll discuss how they’ve worked here at Evernest and ways you can implement one or all of them right away. Don't miss out on this game-changing opportunity to take your business to the next level. Tune in now! ======================…
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Episode 71: The Hard Things About Hard Things
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In this podcast, Matthew and Spencer discuss their key takeaways from Ben Horowitz's book "The Hard Things About Hard Things". The book provides valuable insights on the challenges of building and running a startup, and Horowitz shares hard-won advice on managing technology companies. Listeners will gain insights into his struggles and triumphs, an…
In the book, "The Road Less Stupid," Keith Cunningham provides insightful advice on avoiding the "stupid tax" - making foolish decisions that result in financial losses. In this episode, Spencer shares five effective strategies to steer clear of costly mistakes: Avoid making emotional decisions Set aside thinking time each day Be careful who you ta…
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Episode 69: The Benefits of a NARPM Membership With Tim Wehner
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Matthew and Spencer are joined by Tim Wehner, our Acquisitions Specialist and current President of NARPM, to delve into how NARPM provides valuable assistance to Property Managers nationwide. In this episode, you’ll learn: Why NARPM members share so freely The relationships, designations and benefits And much more! =================================…
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Episode 68: How to Hire and Cultivate a Strong Sales Team with Trey Schaefer
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In this episode, Spencer welcomes Trey Schaefer, Director of Sales for Evernest, who has hired, trained, and led over 20 BDMs in less than a year. He’ll share his thoughts on the best attributes of a successful BDM and how to make sure you’re tracking the correct sales KPIs. Don't miss out on this actionable episode to take your sales team to the n…
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Episode 67: Scorecards with Graham Robinson
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Get ready to elevate your organizational performance with this must-listen episode! Join Matthew, Spencer, and Graham Robinson, President of Property Management at Evernest, as they dive deep into the world of scorecards, data, and key performance indicators (KPIs). As a leader in the field, Graham will share his wealth of knowledge and guide you o…
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Episode 66: Why The Daily Huddle Is Crucial To Your Success
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With 9 years of experience, the daily huddles have become a nonnegotiable part of Evernest’s daily routine. In this episode, Matthew and Spencer will reveal the benefits of a daily huddle, including its impact on company culture and the layout of the huddle itself. Don't miss this opportunity to improve your team's communication and productivity. T…
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Episode 65: Level 2 Effort Will Never Produce Level 10 Results
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We’re not even through the first month of the year and it’s already time to STOP and look at what you’ve accomplished so far. Are you putting in Level 10 or Level 2 effort into achieving the goals you have set for yourself? In this episode, Spencer walks you through the only two alternatives if you find yourself in this situation…and three practica…
In this episode, Matthew and Spencer discuss ‘The EOS Life’ by Gino Wickman. Matthew reveals the five buckets within creating the ‘ideal life’ and how he evaluates each one for his life. =================================== Exciting Opportunity: Evernest is starting a monthly webinar series to dive even deeper into the world of scaling your PM compa…
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Episode 63: When Do You Need an HR Director
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Matthew and Spencer welcome our Director of Human Resources, Dan Crumpton, to discuss how important the HR department is while scaling your property management company. They discuss: When you need to hire an HR director What you should be looking for in this leader How to prepare for each milestone of your company's growth =========================…
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Episode 62: Do You Really Need A Full-Time BDM? With Guest, Maya Madden
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In this episode, Spencer Sutton welcomes Maya Madden, the co-founder of RevUp, to discuss how she helps property management companies evaluate their BDM needs to determine the best path forward for explosive growth. Tune in to learn more! =================================== Would you like to inquire about selling your property management company? G…
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Episode 61: How To Find Clarity In The Middle Of Painful Problems
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In this week's episode, Spencer walks through the four key ingredients to finding clarity, whether the issue you're dealing with is personal or professional. =================================== Would you like to inquire about selling your property management company? Go to evernest.co/sell-my-company and fill out the form. We will be in touch! ====…
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Episode 60: How Much Is Your Property Management Company Worth?
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Matthew and Spencer welcome Evernest’s Acquisition Specialist, Josh Heintz, to discuss how we buy property management companies. In this episode, Josh reveals: How Evernest evaluates the cost of a property management company The common questions company owners ask And much more Tune in! =================================== Contact Josh: Call: 205-56…
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Episode 59: 5 Principles For Lasting Change in Your Company and Life
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Personal growth is vital to the growth of your company. In today’s episode, Spencer lays out five principles for lasting change in this episode. Tune in. =================================== Subscribe to our podcast and leave us a review if you enjoyed this episode! Subscribe to our property manager newsletter ➡️evernest.co/pmnewsletter/…
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Episode 58: The Two Most Common Pain Points for Property Management Business Owners w/ Deb Newell
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Matthew and Spencer welcome Deb Newell, Founder and Executive Consultant at Real-Time Consulting Services, a business consultancy for property management companies. In this episode, Deb shares: - Her experience growing (and selling) a successful property management and maintenance business - The two most common pain points she sees in PM businesses…
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Episode 57: The Four Stages of Company Growth
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In this episode, Matthew and Spencer discuss the four stages your property management company must undergo to grow from 300 to 3,000 and beyond. These four stages include the growth you, as the leader, must have along with your team. Tune in to learn how Matthew has traveled through each of these stages as Evernest has grown from 30 properties in 2…
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Episode 56: Generate More Leads With Content w/ Lucas Wollschlager
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Matthew and Spencer welcome Lucas Wollschlager, our Property Management Content Strategist here at Evernest. In this episode, we discuss how to generate more leads through content. 8:20 - Feature in the Wall Street Journal 9:27 - You must understand how buyers buy 14:00 - Real examples of the buyer's journey 17:03 - How we use content to shorten th…
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Episode 55: How to Grow Your Maintenance Department with Michael Schraepfer
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Matthew and Spencer welcome Michael Schraepfer, a.k.a., “Minnesota Mike.” Mike owns Heirloom Property Management in Duluth where he focuses on property maintenance. In this episode, we cover… Profitability and the key things he follows Suggestions on how to start a maintenance company How can you have a positive impact on NOI for your owners And mu…
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Episode 54: Tech-Enabled Property Maintenance with Ray Hespen, CEO of Property Meld
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Matthew welcomes Evernest Real Estate Investor host, Gray Hall, to discuss maintenance with Ray Hespen, CEO and founder of Property Meld. Property Meld is a property maintenance software powered by automation that increases efficiency for property management companies. In this episode, we discuss… Trends Ray is seeing within the property management…
Matthew and Spencer share the very beginnings of their friendship and real estate careers and how the Evernest story evolved out of the 2008 market collapse. They share the difficult road from those initial 30 properties to the current day 11,000+ under management. We hope you enjoy this episode and take something for yourself that might help you g…
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Episode 52: Behind the Scenes of our Merger with Dodson Property Management
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Matthew and Spencer welcome Duke Dodson and Tim Wehner to discuss the story of how Dodson Property Management and Evernest merged. They’ll explore what went well, what did not, and why they decided that this merger was a home run. =================================== Subscribe to our podcast and leave us a review if you enjoyed this episode! =======…
'Good to Great' by Jim Collins has been Matthew’s 'business bible' for over a decade. It’s helped us think through the fundamental truths of what it takes to grow and scale a great business. We don’t know everything, but we’ll share some thoughts from the book that have been important to us along the way. In this episode, we’ll walk you through the…
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Episode 50: Grow Your Influence - Our Interview With Peter Lohmann
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If there’s one thing we know, it’s that Peter Lohmann is a popular guy. How else could we explain his massive success on platforms like Twitter and LinkedIn, or the fact that he’s built (and it’s still growing) a strong email list of readers eager for his newsletter? What we admire most about Peter is how he genuinely wants to help other property m…
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Episode 49: How Conferences Can Take Your Business To The Next Level
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In this episode, Matthew and Spencer discuss how attending conferences can help you take your business to the next level. Tune in to hear how to best maximize your time and energy at a conference. Matthew reveals his strategies and best practices so you can get the most out of your time and money. =================================== Episode 36: Beh…
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Episode 48: 3 Ways To Grow Your Leadership Abilities
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In this episode, Spencer dives into three concrete ways you can lead your team from 300 doors and beyond. Are you ready to be brutally honest and fully commit to being the best leader for your team? Tune in! 🎧 ____________ Books mentioned: The One Thing by Gary Keller https://evernest.cc/3lL98Jh Mindset by Carol Dweck https://evernest.cc/3PLnjvp __…
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Episode 47: Meet Our BDM Responsible for 290 Doors in Less Than a Year
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41:14
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'A Players' are difficult to find. Especially when it comes to the BDM role. In this episode, Matthew and Spencer welcome Evernest’s Birmingham Business Development Manager, Hunter Terryn. Hunter walks through how he's managed to sign on so many doors while being a champion of the Evernest culture. You do not want to miss this episode! ============…
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Episode 46: 3 Types of Communication Your Company Needs To Scale
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34:27
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There are three types of communication you need to implement within your company. You implement each… ✔️ weekly ✔️ monthly ✔️ quarterly Are you a leader responsible for sharing the overall vision, strategy, and goals in your company? This episode is for you. 🎧 =================================== Have ideas for the show? Podcast guests? Email us at …
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Episode 45: Great Marketing Will Require These 3 Things
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Everyone in our industry complains about paying for leads. Yet very few commit to the long-term approach that great marketing requires. In this episode, we’ll pull back the curtain of how we have approached marketing for the past 7.5 years. You might be surprised to find out that the three requirements for marketing that works can be done from a th…
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Episode 44: 300 to 6,000 Units: 5 Lessons Learned Scaling a PM Business
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0 to 300 units is BIG. 300 to 6,000 units is a whole other beast. As our friend, Jordan Muela, CEO of Leadsimple says, “A PM company with 6,000 units is not a 300 unit business 20 times.” In this episode, Matthew and Spencer discuss the five most important lessons learned while growing from 300 to 6,000 units. Each mile marker during your growth is…
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Episode 43: PM Veteran Series - 40 Year Vet Robert Locke
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Join Matthew and Spencer as they welcome PM veteran Robert Locke. Robert is known throughout the NARPM world as one of their most requested speakers and educators. Having run a successful property management company (Crown Management Corporation in Atlanta) for almost 40 years, Robert sold and has built a business around his passion - helping prope…
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Episode 42: PM Veteran Series - LeadSimple CEO Jordan Muela
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If you've been in the industry for any amount of time, you probably know our next guest. He's a serial entrepreneur who recently sold some of his businesses to focus on scaling the CRM he founded and runs, LeadSimple. Listen in as Matthew and Spencer welcome Jordan Muela to the show and dive into the following topics… How Jordan built and scaled Le…
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Episode 41: PM Veteran Series - Creating a Killer Culture with Thad Tarkington
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In this episode, Matthew and Spencer welcome Thad Tarkington, the co-founder and CEO of Second Nature. You may know them from their unforgettable parties…their purple suits…or fantastic customer service. But one thing’s for sure, they have built an incredible team culture! Listen in to learn how they’ve done this while providing what they call a tr…
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Episode 40: Which Operational System Should You Run Your Business On?
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Matthew Whitaker and Spencer Sutton welcome former Evernest team member and Founder and CEO of Property Manager CFO, Phil Mazur. At Property Manager CFO, his company helps PM owners understand their financial performance, clarify their vision, set better targets, and effectively manage their business. Phil has been on our podcast before and so we i…
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Episode 39: Need More Energy To Grow Your Business? Give These 10 Strategies a Try
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We all know that the property management business uses more energy than it gives! But there are things you can do to actually increase your energy and power through the day. Why is this important? Because to create sustainable momentum in your business and scale from 300 to 3,000 to 6,000, you will need every ounce of energy possible…physically, me…
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Episode 38: What We’ve Learned From Buying 17 Property Management Companies
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In 2012, we made our first bolt-on acquisition in Birmingham, AL. As of today, we’ve closed on acquiring 17 new property management companies across multiple markets. In this episode you’ll learn… New market vs bolt-on acquisitions When to move your business into a new market What a successful acquisition looks like What happens when deals go sidew…
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Episode 37: Five Lessons to a Better Company Offsite Meeting
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28:52
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Matthew and Spencer discuss the five things they wish they did differently with the annual Evernest offsite meeting. Here are their 5 lessons learned: Celebrate the wins Have someone do the planning Hire a facilitator Manage your time efficiently Together is better Tune in to get an in-depth look at each! 🎧 =================================== Do yo…
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Episode 36: Behind the Scenes of Our Mastermind
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Matthew and Spencer welcome five property management leaders to discuss their mastermind group. Tim, Duke, Vincent, Michael, and Matthew all met at a NARPM conference. They were all experiencing growing pains with COVID-19 and managing in a very active buyer’s market. In this episode, you’ll hear how Matthew and the rest: Structure their mastermind…
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Episode 35: Developing People Through Our 25K Club
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7 years ago, we started our “25K club”. In it, we focus on developing leaders across the company. If we want to meet our BIG goal of 25,000 properties, we must invest in our people to get there. Matthew and Spencer outline what this meeting originally looked like as well as the mistakes they learned along the way. This meeting is now a vital part o…
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Episode 34: 5 of Our Biggest Property Management Mistakes
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Matthew and Spencer share the top five mistakes they wish they could take back while growing their property management company. Listen to find out why you should NEVER: Hire & Promote people out of urgency Keep a bad hire too long Over automate processes Repeat the same mistakes over and over again Run out of money ---------------------- Do you own…
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Episode 33: How to Train New Hires As You Scale Your Property Management Business
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Our hiring goal is to grow from 120 to 500 team members to reach 25,000 doors. How will we achieve this? By hiring the right people, creating a killer scrum for new hires, and focusing on improving our culture. In this episode, Matthew and Spencer discuss how scaling your company will change the way you train and create processes. Through the past …
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Episode 32: Building an Elite Company with Vision, Values & People
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41:22
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If you’ve ever had a big, audacious goal, you know you need great people to achieve it. As a business owner and entrepreneur, it takes surrounding yourself with winners wanting to create something special. In this episode, Matthew and Spencer welcome Tra Griffin, COO at Evernest, and Gray Hall, Director of Brokerage at Evernest, to discuss their bu…
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Episode 31: How To Know When It’s Time To Make a Big Hire
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It’s easy to hire role players for your property management company. But the larger you want to grow and the faster you want to go, you’ll need to consider hiring A+ talent. In this episode, we look back at the past 13 years and Matthew will shed some light on how we determined the best time to make the big hires needed to scale. ----------------- …
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Episode 30: 3 Personal Characteristics Needed to Scale Your PM Business
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23:24
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Once 25,000 properties became our BHAG, Matthew knew there was a lot of professional growth needed to hit that target. Listen in as he breaks down the three most important qualities of the property management entrepreneur who is looking to scale their business beyond the average size. And these qualities are not just to be found in the owner(s)…the…
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Episode 29: Our Leasing Process - From Dumpster Fire to Well Oiled Machine
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When you’re growing your management company, some things need to be automated in order to scale. And this is exactly what we attempted to do in our leasing department - automate every aspect of the process to handle the volume. In this episode, we sit down with Jacob West who spearheaded our efforts to move from automation to customization of our l…
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Episode 28: From Virtual Assistants to Remote Team Members
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In this episode, Matthew and Spencer interview Frank Munoz, a long time remote worker at Evernest. We discuss best practices, common mistakes, and the story behind how we made the big decision to hire remote workers in the first place. ----------------- Connect with Matt and Spencer at Evernest: Evernest.co Visit the Podcast Website: 300to3000.com …
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Episode 27: Owner Onboarding - Never Lose Another Customer Again
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As our company began scaling, we ran into some issues moving new clients successfully from sales to fully onboarded and happy owners. It wasn’t as smooth as we had imagined and we ended up losing a lot of clients out the back door. This is why we created a new position we call Owner Onboarding after reading the book ‘Never Lose Another Customer Aga…
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Episode 26: Sales Series: Mark Ainley - Chicago’s Most Successful Business Development Manager
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Mark Ainley does it all. He is the Marketing, Sales, and Onboarding specialist at GC Realty and Development in Chicago. His aggressive approach to educating potential clients through podcasts, e-books, investor tools and much more has helped grow their business from 300 to 1,200 units. Learn more about how Mark structures his marketing funnel and f…
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Episode 25: Sales Series: Mike Connolly - Hustle Habits That Will Grow Your Market
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You don’t have to spend a ton of money on digital marketing or be the #1 spot in Google search. You can grow your business the way Mike has through hustle and grit. Learn some of Mike’s favorite approaches to guerrilla marketing and take advantage of his offer to share all of his material with our listeners! ----------------- Connect with Matt and …
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Episode 24: Sales Series - The RentScale Advantage
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This episode is not like all the rest. We’re excited to welcome one of our former BDMs, Maya Madden, to the show. After leaving Evernest, Maya made her way to RentScale where she property managers build their sales foundation, optimize their CRM, and train salespeople for high performance. We’ll dive into successful BDM traits, the RentScale proces…
