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Talking Tenancies

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Talking Tenancies

Residential Tenancies Authority

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The Talking Tenancies podcast is brought to you by Residential Tenancies Authority (RTA) and explores everything you need to know about renting in Queensland. We are a state government statutory authority that helps make renting work for everyone, providing tenancy information and support, bond management, dispute resolution, investigations and prosecutions, and education services.
 
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Queensland tenancy laws are changing from 1 October 2022, the new laws provide tenants, property managers and owners with a greater number of reasons to end a tenancy, a framework for negotiating renting with pets and repair orders as well as a few other amendments. In this episode, we’ll be providing an overview of the new tenancy laws taking effe…
 
For a term bandied around a lot, the term wear and tear claims a fair share of the debate over damage to rented properties. When you put fair in front of the wear and tear part the interpretation becomes even more complex. In this episode, we aim to help clarify exactly what it is and how it applies to a tenancy with the RTA's Marc Fidler.…
 
The RTA’s Compliance and Enforcement function supports fairness in the rental sector through ensuring that all parties to a tenancy comply with the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). In this episode of Talking Tenancies, we gain insights from the RTA's Stuart Taylor on the proactive approach to education in the sect…
 
Whether renting or not, neighbours can sometimes impact the quiet enjoyment of our living environment – this can stem from noise, smoking, parking, rubbish or overgrown properties. In this episode, we aim to give you some tips on how to live in harmony with your neighbours and what you can do when it all gets a bit too much to handle. Our RTA exper…
 
At different stages of a tenancy, a property manager/owner or prospective buyer/tenant may want to take photos inside and outside of the rental property for various reasons, such as to advertise a property for sale or re-let, or during inspections for records and as supporting evidence for formal documentation like entry and exit condition reports.…
 
Sometimes during the life of a tenancy, disagreements may occur between the parties involved. The RTA is here to help all parties in an impartial way, whilst ensuring all obligations under the legislation are met through our dispute resolution service. If an agreement cannot be reached, this is where there is the option of taking the matter to the …
 
When you contact us at the RTA, there is some information you can gather to make sure we can provide the right information for your situation and the support you need. Being prepared before picking up the phone and understanding the RTA’s role and responsibilities can go a long way to help us guide you to a better outcome. In this episode of Talkin…
 
Whether students are renting in purpose-built student accommodation, sharing a house with others or going it alone in a unit, it’s important they understand their tenancy rights and responsibilities. For some students, this may be their first time away from home and renting on their own, or their first time in Australia. Students are encouraged to …
 
The Residential Tenancies and Rooming Accommodation Act 2008 (the Act) applies to renting a place to live in Queensland – including tenancy agreements for caravans, caravan sites, houseboats, rented manufactured homes and moveable dwellings for residential purposes. In this episode with RTA's Blair Lawson, we talk about the key differences in carav…
 
As the end of the year rapidly approaches, it can be easy to get carried away during the festive season with celebrations and commitments. In this episode, we have some tips and reminders to help tenants plan for a happy, safe secure and enjoyable holiday season. In this episode with RTA's Ben Gerwald, we talk about how to enjoy this festive season…
 
Everyone deserves to feel safe at home, and domestic and family violence is never acceptable. Domestic and family violence (DFV) occurs when one person in an intimate personal, family or informal carer relationship uses violence or abuse to maintain power and control over the other person. Living with DFV can have a devastating impact on a person’s…
 
The Residential Tenancies Authority urges Queensland tenants to remain vigilant and be alert when searching for their next rental property. Common scams can include online classified ads or social media posts from people pretending to be real property managers or owners that mislead tenants into paying deposits or bonds for rental properties that a…
 
Queensland experiences some of Australia’s most extreme weather events each year. Bushfire season typically begins in July and ends in October and can extend through to February, but with varying climate conditions, bushfires can occur anytime and anywhere. In this episode of Talking Tenancies, Andison Lai from the RTA discusses 4 key actions you c…
 
Queenslanders are no strangers to cyclones and severe storms that can produce hail, flooding rains, lightning, winds greater than 200km/h and storm surge. They are often unpredictable and can potentially cause major damage to property. It’s important to be prepared and aware to ensure your safety through storm season. Our RTA expert for this episod…
 
Queensland is known for its scorching summers and so keeping cool is important when the heat is on. In the latest episode of the Talking Tenancies podcast we discuss maintaining and repairing air conditioners and pools to ensure a comfortable summer for both tenants and managing parties. Our RTA expert for this episode is Stephen Watson from RTA's …
 
Apartment and body corporate living has its own challenges and rewards. Living in close proximity to others calls for greater consideration and sensitivity, but being part of a tight-knit community can be greatly rewarding. In this week’s episode of the Talking Tenancies podcast, we discuss high density unit living with Sarah Halligan and Andison L…
 
The RTA’s Investigations function supports fairness in the rental sector through ensuring that all parties to a tenancy comply with the Residential Tenancies and Rooming Accommodation Act (the RTRA Act). We achieve this through taking a proactive approach to education, targeted compliance activities and investigations on behalf of customers into al…
 
A property becomes unliveable when it: is fully, or partially, destroyed or can no longer be used lawfully as a residence It’s important to consider the liveability of a property on a case-by-case basis. When a property becomes unlivable, there are usually two options – to end the tenancy or to continue the tenancy. In this episode of Talking Tenan…
 
Lessors are allowed to pass on the full water consumption charges (including bulk water charges) to tenants provided they meet all the minimum criteria. At the start of the tenancy agreement, the managing party and tenant should negotiate arrangements for water charging and frequency of charges. In this episode of Talking Tenancies, we explore wate…
 
Regular and open communication between parties in a tenancy is key to preventing disputes. If there is a dispute, it is best to be proactive, respectful and communicate clearly while negotiating and finding a resolution. Make sure you understand your rights and responsibilities under Queensland tenancy laws, and share information and knowledge with…
 
Tenants usually pay for services such as electricity, gas, phone and internet when renting a property. They may also be charged for water in some cases (conditions apply). In this episode of Talking Tenancies, we discuss the charges and responsibilities that apply to utilities in a rental property with Acting Customer Experience Team Leader, Jill D…
 
Smoke alarms save lives. Reports have found that the risk of death in a house fire is reduced by more than half if properly maintained smoke alarms are installed. In this week’s episode of the Talking Tenancies podcast, we discuss the importance of smoke alarm maintenance and safety for tenants and managing parties with Senior Support Officer, Sara…
 
When a rental property is for sale while it is occupied by a tenant, there are several scenarios that can take place, so it’s important to be informed on rights and responsibilities as a tenant and a property owner/manager. In this week’s episode of the Talking Tenancies podcast, we discuss what is required from all parties when a rental property i…
 
Sharing a tenancy or a rental property is a popular way to keep living expenses affordable. While this can be in the form of sub-letting or share housing, they can be vastly different to each other and may affect your rights and responsibilities under the legislation. In this week’s episode of the Talking Tenancies podcast, we discuss the differenc…
 
When tenancy disputes occur, the RTA encourages all parties to try to resolve disagreements by talking to each other. Often disputes arise when someone does not meet the terms of the tenancy agreement. In this week’s episode of the Talking Tenancies podcast, we discuss the dispute resolution process with Shae Francis from Customer Experience at the…
 
If a tenant or property manager/owner ends a fixed term agreement before the end date without sufficient reason they are breaking the agreement – also known as breaking the lease. A tenancy agreement is a legally binding agreement and when broken, may result in the need for compensation. In this week’s episode we discuss breaking a lease with Matt …
 
Gardens & Maintenance during a tenancy can cause headaches for both tenants and property owners or managers if there is not clarity around responsibilities. In this episode we get into the nitty gritty of gardens and maintenance and answer some of the frequency asked questions we receive. Our RTA Expert in this episode is Sam Galer - Manager - Cust…
 
A rental property is a tenant’s home. During a tenancy, the property manager or owner may need to enter for various reasons, for example to conduct a general inspection, to carry out repairs or allow potential tenants or buyers to view the property. However, under all circumstances, it is important to respect the tenant’s privacy and ensure their c…
 
There’s a lot to remember when it comes to renting a property and it can be quite overwhelming if you’ve never done it before, trying to find your way on your own. Renting rules and legislation can vary quite a lot state to state, so first time renting in a different state also has its own challenges. We can help you to understand your rights and r…
 
The Residential Tenancies Authority – also known as the RTA is bringing you a podcast that covers everything you could possibly want to know about renting in Queensland. You’ll hear from industry experts and RTA staff who assist Queenslanders every day when it comes to bond management, dispute resolution, investigations and prosecutions, support an…
 
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