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CX by Doing - Customer and Employee Experience - Leaders and Leading Organizations that Succeed by delivering great experiences are talking with us. For our video subscribe https://www.eglobalis.com/podcast/ The companies that succeed the most are the ones that can listen, learn, adapt, simplify, innovate, measure, generate change and as a result generate growth. With great digital or physical transformative human experience. (Customer, Partners, Employee). You can Subscribe. here in our vlo ...
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Using a Human Centred Approach To Transforming Customer Experience - A great conversation with the amazing Tabitha Dunn the Chief Customer Officer – Head of Customer Experience at Ericsson
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A great conversation with the amazing Tabitha Dunn the Chief Customer Officer – Head of Customer Experience and Global Sales Excellence at Ericsson. --- Send in a voice message: https://podcasters.spotify.com/pod/show/cxhumanlab/message
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Want to Become a Customer Experience & Services Leading Global Brand? Talk with Shep!
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Our guest today is the amazing Shep Hyken, Chief Amazement Officer at Shepard Presentations. One of the best speakers around the world, his articles have been read in hundreds of publications. He’s a contributor for “Forbes”. He’s the author of “Moments of Magic,” “The Loyal Customer,” ” Wall Street Journal,” and USA Today best-seller, “The Cult of…
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Employee Led Transformation – With Lior Arussy Part II
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More than ever before, through this pandemic, enterprise and human ability to embracing change is crucial. For watching Lior Video blog connect here. Our guest today is Mr. Lior Arussy, the founder and previous president and CEO of Strativity Group, one of the world’s leading authorities on customer experience, customer centricity, and transformati…
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Employee Led Transformation with Lior Arussy - Part I
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On CX Human Lab this week - Employee Led Transformation with Lior Arussy - Part I - To watch our video Part I and upcoming II or listen to our podcast subscribe here https://www.eglobalis.com/podcast/ A great conversation with Lior Arussy. One of the biggest real practical leaders in Customer and Employee Experience around the globe, a great speake…
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Transforming the Digital Experience in Procurement with Dr. Marcell Vollmer
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A great conversation with Dr. Marcell Vollmer Chief Innovation Officer at Celonis and ex-Chief of Digital Officer at SAP. Where we discussed Procurement experience, SAP employee experience, and several subjects related to customer experience and SAP technologies! --- Send in a voice message: https://podcasters.spotify.com/pod/show/cxhumanlab/messag…
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