Best Shane Carlson Podcasts (2024)

1
88. Are Rigid Processes Hurting Service Management? Insights on Flexibility with Shane Carlson 40:11

13d ago40:11

40:11

In this episode of Ticket Volume, Matt Beran chats with Shane Carlson, Director of Global Presales Strategic Services at Airtable, about the evolution of Service Management processes. They explore how rigid processes can hold teams back, the shift to more flexible patterns, and the impact of technology on modern workflows. Discover how agility and …

1
Buzz Mead - Walt Talunas and Steve Occhiolini 1:04:42

5h ago1:04:42

1:04:42

This episode features Walt Talunas and Steve Occhiolini of Buzz Mead. Buzz Mead got started on a whim. 3 Bee Keepers Walt, Steve and George came together to sell honey from their apiaries. They make and sell a wide variety of cream and infused honeys. It was George that made the suggestion to start making mead. Walt has been home brewing for thirty…

1
89. Rethinking ITSM: Ken Gonzalez on Organizational Capabilities, Customer-Centricity and Growth 37:54

9h ago37:54

37:54

Join us as we dive into the latest Ticket Volume - IT podcast episode with the insightful Kenneth "Kengon" Gonzalez! This time, Kenneth, a former Gartner analyst and industry advisor, shares why focusing on organizational capabilities (not just tools!) is the future of IT Service Management and business growth. If you’ve ever wondered if ITSM is de…

1
Shore Sauce - Neil Narcisse 44:17

4d ago44:17

44:17

This episode features Neil Narcisse of Shore Sauce. Shore sauce started 6 years ago. Neil sat down to dinner one night and he emptied the last bottle of hot sauce in the house. He looked at the bottle and its simple ingredients. He googled recipes and how to make hot sauce. One of his favorites at Buffalo Wild Wings is the Mango Habanero. That was …

1
Ep. 9: Why Codington County Needs a New Jail 44:03

5d ago44:03

44:03

Send us a text Kyle Lalim, representing a group of concerned citizens in Codington County, joins the Trav’s Outfitter Podcast to discuss the Codington County proposed bond initiative that will be on November’s ballot to fund the construction of a new jail and the benefits it would provide to our law enforcement, staff and inmates.…

1
Bad Ideas Beverage - Brian Makela 48:15

9d ago48:15

48:15

This episode features Brian Makela of Bad Ideas Beverage. Brian has a background in food science. He's been in the food and beverage industry throughout his career.It was in 2019 that the decided to take a leap and form his own company. He honed his skills and expertise which brought him to the next company, Bad Ideas Beverage. Here you can walk ou…

1
Kilinga Bacanora - Rodrigo Bojorquez 1:02:56

14d ago1:02:56

1:02:56

This episode features Rodrigo Bojorquez of Kilinga Bacanora. Bacanora is the original sprit from the state of Sonora. It's a mezcal variety that pays tribute to his mother by naming it Kilinga. He developed into an agave aficionado but wasn't fond of bacanora. It was a barbecue at a friends house that helped to change his mind about the spirit. He …

1
Ep. 8: Talking Outdoors with SD Game, Fish and Parks 33:00

28d ago33:00

33:00

Send us a text South Dakota Conservation Officers Logan Hammer of Hamlin County and Kyle Lenzner of Codington County, along with Regional Terrestrial Resource Supervisor Dan Sternhagen join the Trav's Outfitter podcast to talk about the upcoming pheasant hunting season among other odds and ends they've encountered during their careers in conservati…

1
Black Eyed Susan Spice Co. - Sebastian Shriver 57:53

21d ago57:53

57:53

This episode features Sebastian Shriver of Black Eyed Susan Spice Co. Tim, Ron and Sebastian met playing bar trivia in Fells Point, at Max's Tap House in Baltimore. Sebastian began creating hot sauces at home. It was Ron who was the most vocal about getting out and selling the original flavor "Death by Chocolate". They founded the company in 2017 a…

1
Asbury Park Distilling Co. - Kelly Bodnar 1:02:19

1M ago1:02:19

1:02:19

This episode feature Kelly Bodnar of Asbury Park Distilling Co. The founders felt the vibe and recognized the huge art and music scene that was leading the renaissance of Asbury Park. Foot traffic was picking up and it made sense to launch a distillery on Memorial Day 2017. Bill Tambussi was the first master distiller that set everything up and got…

1
Distillery of Modern Art - Matt Greif 51:27

1M ago51:27

51:27

This episode features Matt Greif of the Distillery of Modern Art. Matt was working at a distillery in Northern Chicago and he was looking for a change of scenery. After 25 years of distilling in the backdrop of Chicago he was called to go to Atlanta. There was a start up distillery waiting for his talents. Matt has always been about the science of …

1
American Metal Whiskey - Josh Allison and Randy Carlson 1:05:47

1M ago1:05:47

1:05:47

This episode features Josh Allison and Randy Carlson of American Metal Whiskey. Co-founder Josh is a custom builder, a shop manager and a partner at American Metal Customs. From day one Josh has been passionate about anything with two wheels. His creative talents and skills took him into the world of building custom motorcycles. Meeting Chris Bisho…

1
87. Exploring Mental Health in Tech: Insights with Dr. Torres, Aileen Day, and Emily Hubbard 50:00

2M ago50:00

50:00

In this episode of Ticket Volume, host Matt Beran dives into the crucial topic of technology and mental health. Joined by experts Dr. Erika Torres, Aileen Day, and Emily Hubbard, they explore the challenges tech professionals face, from empathy fatigue to communication breakdowns. Discover actionable insights on how to build healthier, more empathe…

1
De Nada Tequila - Danny Neeson and Adam Milman 43:00

2M ago43:00

43:00

This episode features Danny Neeson and Adam Milman of De Nada Tequila. Danny and Adam were roommates at Tulane University. They first launched a sustainable clothing line called Pine Outfitters. They learned a lot from that business. A bottle of tequila changed the direction of their friendship forever. It was an additive-free tequila which set the…

1
Ep. 7: Why Initiated Measure 28 is Wrong for South Dakota 43:40

2M ago43:40

43:40

Send us a text Nathan Sanderson from the South Dakota Retailers Association joins us to discuss Initiated Measure 28 and the potentially devastating effects it could have on South Dakota if it passes on November’s ballot.By Shane Carlson

1
Milk and Honey Ciders - Pat Martin 48:35

2M ago48:35

48:35

This episode features Pat Martin of Milk and Honey Ciders. Three childhood friends Peter, Aaron and Adam brought their skill sets together and formed a cidery. Milk and Honey specializes in heirloom and heritage apple varieties. They focus on dry to semi dry aromatic and interesting ciders. 11738 Co Rd 51, St Joseph, MN 56374 - (320) 271-3111 - www…

1
86. Is the IT Job Market in Crisis? Insights and Tips with David Lowe & Stephanie Lundberg 52:45

2M ago52:45

52:45

Is the IT job market strong or in crisis? Where should you search for jobs? How do you land interviews and stand out? These are the main questions we tackle in this episode of Ticket Volume. Join host Matt Beran as he dives into the IT job market with experts David Lowe and Stephanie Lundberg. They explore current trends, challenges, and strategies…

1
Originals Imports - Alessandro Ercolano 56:39

3M ago56:39

56:39

This episode features Alessandro Ercolano of Originals Imports. Alessandro founded Originals Imports a few years ago. It's a small house of craft independent spirits. He takes trips to South Italy to discover small producers who are family owned that got and source their own ingredients. He introduces and shares then in the United States. Alessandr…

1
Ep. 6: Watertown Shamrocks Ready for Inaugural Season 38:08

3M ago38:08

38:08

Send us a text The Watertown Shamrocks junior hockey team is set to begin their inaugural season in the NAHL. We’re joined by Shamrocks Hockey Operations Manager, Ryan Bisgard, and Head Coach/GM, Casey Kirley, who give us the inside scoop on what to expect in this upcoming special season.By Shane Carlson

1
85. The 5 levels of Service Management Maturity with Joshua Nelson, Alex Harding and Sarah Bulley 36:09

3M ago36:09

36:09

Join us in Episode 85 of Ticket Volume as we delve into the world of Service Management Maturity and Service Desk Certifications with industry experts Joshua Nelson, Alex Harding, and Sarah Jayne Bulley. Discover the five levels of Service Desk Certifications, their importance in IT Service Management, and how achieving these certifications can ele…

1
The Pathfinder- Kraig Rovensky 41:22

3M ago41:22

41:22

This episode features Kraig Rovensky of The Pathfinder. The Pathfinder is a fermented and distilled non-alcoholic hemp seed based bitter elixir. Two years of development lead to receiving a patent for the process of production. The concept and idea for The Pathfinder was derived from a conversation between the current founders of the brand. "What i…

1
Clear Creek Distillery/Hood River Distillers - Caitlin Bartlemay 1:11:57

3M ago1:11:57

1:11:57

This episode features Caitlin Bartlemay of Clear Creek Distillery. Clear Creek Distillery was founded oil 1985 by Steve McCarthy. The goal was to use the bounty that comes from the Pacific Northwest in its. production and turn it into fruit brandies, spirits and liquors that would rival their European counterparts. Steve's love of pear brandy began…

1
84. Sustainable IT & Enviromental, Social and Governance: Insights with Dr. Tuuli Bell 32:30

3M ago32:30

32:30

Join us for an enlightening episode of the Ticket Volume podcast as host Matt Beran sits down with Dr. Tuuli Bell, a leading expert in sustainability and Environmental, Social, and Governance (ESG) criteria. In this discussion, they explore the critical role of sustainability across various sectors, including construction, textiles, and IT.Dr. Bell…

1
Ep. 5: The Importance of Small Business in Watertown 40:54

3M ago40:54

40:54

Send us a text In this episode, we're talking about the integral role small businesses play in weaving together the fabric of Watertown. It's no secret that running a small business is a tall task, especially these days. Join us as we address some of the growing challenges small business owners face today, and take a closer look at how Watertown's …

1
Galliano and The Yellow Bird Cocktail 6:30

3M ago6:30

6:30

In this episode we explore the cocktail Galliano and The Yellow Bird Cocktail. Be sure to visit ⁠Instagram⁠ to see the cocktail being made.

1
The Last Word 5:42

4M ago5:42

5:42

In this episode we explore the cocktail The Last Word. Be sure to visit Instagram to see the cocktail being made.

1
83. Revolutionizing ITSM with AI: Insights & Innovations with Daniel Ciolek 36:00

4M ago36:00

36:00

Join us for a thrilling dive into the world of AI in IT Service Management with expert Daniel Ciolek from InvGate. In this episode, Daniel spills the secrets on how AI is transforming ITSM—from supercharging response times to enhancing document privacy. Get ready for a fun and insightful journey into the future of ITSM. Don’t miss out! What do you …

1
Honkaku Spirits - Christopher Pellegrini 1:18:22

4M ago1:18:22

1:18:22

This episode features Christopher Pellegrini of Honkaku Spirits. The word Honkaku means authentic in Japanese. Honkaku Spirits is an import company that brings traditional spirits from Japan that are much older than Japanese whiskey. We are focusing Shochu and Awamori in our discussion. Shochu is a spirit made from 53 approved ingredients. Like man…

1
Ep. 4: For the Kids 45:51

4M ago45:51

45:51

Send us a text This week on the Trav's Outfitter Podcast, we are joined by Liz Brownell and Matt Steiner of the Watertown Boys and Girls Club to get an inside perspective on how the club is making positive contributions to the hundreds of Watertown kids they serve daily.By Shane Carlson

1
Goodlands Food Co. - Anna Dausman 43:37

4M ago43:37

43:37

This episode features Anna Dausman of Goodlands Food Co. Goodlands Food Co. is a Philly based hot sauce company that was a pandemic hobby that turned into something bigger. Anna had a community garden with a plot that she started growing ghost peppers. The amusing part is that the garden is in a cemetery so ghost peppers are quite befitting. Anna's…

1
82. Are IT people socially awkward? Debunking 4 IT stereotypes 34:35

4M ago34:35

34:35

Are IT professionals really socially awkward? Does rebooting solve everything? Join us in Episode 82 of Ticket Volume as Matt Beran and guests Chris Chagnon, Caitlin Price, and Valence Howden dive into common IT stereotypes.They explore the evolution of IT roles, discuss the industry's gender dynamics, and share how modern IT pros use fashion as a …

1
Ep. 3: Serving the People of Watertown 43:26

4M ago43:26

43:26

Send us a text Host Shane Carlson and Trav's Outfitter owner, Travas Uthe, sit down with Watertown Assistant Police Chief, Ryan Remmers and Watertown Fire Rescue Assistant Fire Chief, Scott Jongbloed to talk about the things that keep them going in their demanding professions.By Shane Carlson

1
Hercules Mulligan - Steve Luttmann 39:06

4M ago39:06

39:06

This episode features Steve Luttmann of Hercules Mulligan. In 2015 Steve, who is a history buff, was reading Ron Chernow's " Alexander Hamilton". He came across this character by the name of Hercules Mulligan. This lead him to an out of print biography about Hercules Mulligan. This is where the inspiration to make the libation came about. This spir…

1
Phila Mead Co. - Steve and Rich Kassabian 1:06:04

4M ago1:06:04

1:06:04

This episode features Steve Kassabian and Rich Kassabian of Phila Mead Co.Steve has been a home brewing hobbies for about 10 years.. He and his brother Rich always wanted to do something together. Rich brings his business education and experience to the partnership. Looking at the landscape they determined that mead was best to focus on. They saw t…

1
Ep. 2: Foot Health with Dr. Torness 35:24

5M ago35:24

35:24

Send us a text Dr. Torness, DPM of Prairie Lakes Brown Clinic in Watertown joins the Trav's Outfitter Podcast to discuss foot health, some of the most common foot issues people face today, and ways to prevent foot-related injuries.By Shane Carlson

1
81. Women of ITSM: A community for sharing and growing with Lucy Grimwade and Sophie Hussey 33:14

5M ago33:14

33:14

There's a reality we can't deny: the IT world is dominated by men. Fortunately, spaces like Women of ITSM emerge, an online community designed by women for women. Led by Sophie Hussey and Lucy Grimwade, this platform aims to be a safe space to share experiences and grow personally and professionally. In this episode, our host, Matt Beran, engages i…

1
Durham Distillery Review of Krupnikas and Damn Fine Liquor Mocha 15:40

5M ago15:40

15:40

Dawn and I are back with our first date night chronicle of 2024. In this episode we review two amazing liqueurs from Durham Distillery. Be sure to support our sponsor ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Brewscuits⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and use the code fa2024 at checkout for 15% off your entire order. Highlights From our Discussion: The Bard Distillery Beach Bee Meade…

1
Dave's Concoctions - Dave Broderick 1:08:52

5M ago1:08:52

1:08:52

This episode features Dave Broderick of Dave's Concoctions. Dave's Concoctions are drink mixes that you can have as either a cocktail or a mocktail. In just two pours you can have an equally balanced cocktail with not a lot of effort. Dave was an IT Consultant for almost 30 years when he found himself out of a job. It was creating a bourbon bloody …

1
Ep. 1: A Work in Progress 20:59

5M ago20:59

20:59

Send us a text Thanks for joining us on the first episode of the Trav's Outfitter Podcast! We're glad you're here. Trav's Outfitter owner, Travas Uthe, and Trav's Outfitter GM, Mike Fairchild sit down with host Shane Carlson and delve into what folks can expect from the podcast.By Shane Carlson

1
80. NIS2 Implementation: Challenges And Tips, With Morten Eeg, Wathagi Ndungu & Gennady Kreukniet 40:12

5M ago40:12

40:12

The NIS2 implementation deadline is upon us. Next October, the member states of the European Union and the organizations operating within their territories will need to adapt to this directive.If you work in cybersecurity and still don't know how to start this adaptation process or what needs to be taken into account to meet the deadline, don't wor…

1
Pour Richard's Coffee Co. & Distillery - Rich and M.J. Berman 1:04:52

5M ago1:04:52

1:04:52

This episode features Rich Berman and M.J. Berman of Pour Richard's Coffee Co. & Distillery. Pour Richard's Coffee Co. got started on 12/13/2013 after Rich had been roasting coffee beans at home for a few years. Friends and family began to inquire when they could buy the delicious smelling coffee beans. They succumbed to their dreams and opened up …

1
Atelier Vie - Jedd Haas 1:10:47

6M ago1:10:47

1:10:47

This episode features Jedd Haas of Atelier Vie. We met Jedd last year at Tails of the Cocktail. We were introduced to the many spirits that Atelier Vie was producing. Most notably was the Toulouse Rouge and Vert Absinthe. Jedd has been producing spirits in New Orleans since 2012. Getting the distillery up and running came with some challenges. Our …

1
Durham Distillery - Lee Katrincic 50:30

6M ago50:30

50:30

This episode features Lee Katrincic of Durham Distillery. The distillery became a passion project born out of being gin fans. Lee and his wife Melissa would travel and visit gin distilleries. Out of nowhere one anniversary, Melissa suggested that they open their own distillery. With their scientific backgrounds they felt comfortable to move forward…

1
79. How to Achieve Regulatory Compliance in Multinational Companies, With Jordan Thurston, SVP at Citi 27:57

6M ago27:57

27:57

Ensuring regulatory compliance is an ongoing process that involves constantly adapting to new scenarios. Jordan Thurston, SVP at Citi, broke down what it means to work in Regulatory Portfolio Management and how to incorporate compliance practices into companies successfully. To illustrate this, he also explored the relationships between Compliance …

1
Eda Rhyne Distilling Company - Chris Bower 1:05:35

6M ago1:05:35

1:05:35

This episode features Chris Bower of Eda Rhyne Distilling Company. Chris had been looking into doing a distillery for a number of years. He had been working on some home made projects. One day a mutual friend Rett Murphy came to Chris and shared that he's been looking to create a distillery. Rett has been a farmer for 15 plus years and wanted to st…

1
[Webinar] Wiring The Winning Organization: Automation, Innovation, And Adaptability 1:01:35

6M ago1:01:35

1:01:35

What will the future bring to the workplace — and more importantly, how can organizations start adapting now? It's pretty clear by now that the way of working is changing rapidly. The eruption of generative AI greatly impacted how we see work, and its potential is enormous. There seems to be no limit to what it can do — and that's both exciting and…

1
Perlick Distillery - Scott Perlick 49:54

6M ago49:54

49:54

This episode features Scott Perlick of Perlick Distillery. The Perlick family and their ancestors have been farming the land in Northern Wisconsin since the 1920's. It is a small county with about 17,000 people and two stop lights. They farm over 2,000 acres growing a wide variety of plants and grains. Scott and the family discussed what they would…

1
Bourbon Of The Week - Chris Littlewood 46:22

7M ago46:22

46:22

This episode features Chris Littlewood of Bourbon Of The Week. Chris started his YouTube Channel right before the start of Covid. It was a project to educate himself and other about whiskey. Chris's introduction to all things whiskey came by the way of his someday to be father-in-law. Over time he began to enjoy the pours that he was offered. Then …

1
The Inn at Grace Winery 1:09:19

7M ago1:09:19

1:09:19

In this episode we are joined by Andrew Yingst, Cory Ruggiero and Rachel Rougeaux-Testerman of The Inn at Grace Winery. The bed and breakfast got it all started in the late 1980's. Grace Le Vines left the property to Christopher Le Vines who established all of the cottages, the winery and vineyard. He changed the name to honor his sister. The grape…

1
78. Past, Present, And Future of the Workplace, With Christopher Dancy 35:50

7M ago35:50

35:50

Register to our next webinar with Gene Kim to discuss how to wire the organization to adapt to the future here: https://invgate.com/ticket-volume/live/! When it comes to understanding the future of the workplace, Christopher Dancy makes the argument that, before anything else, we have to take a good look at where we come from and where we are at to…

Podcasts Worth a Listen

Shane Carlson Podcasts

Podcasts Worth a Listen

Quick Reference Guide