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I'm a father or 5 from New Orleans... Cover art photo provided by Christopher Burns on Unsplash: https://unsplash.com/@christopher__burns
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SOUL CHANNEL for Divine Masculine and Divine Feminine.✨✨✨ Today's Music mixed for the streets! Trap music for girls&boys, workout music so you can make money & a big VIBE for in between the sheets. Also... Conversations that need illumination! Raising the vibration to HIGHER LOVE!
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Growing up, I was often the quiet one in the room that wouldn't talk unless called upon to speak. As I grew and matured, I learned that there is power in knowing when to speak up and when to stay silent. For so long I chose to stay quiet about my relationship with God. A part of me actually thought that was how it was supposed to be. I even thought that church was the only place where God was supposed to be talked about. However, I have since learned that this journey with Christ and growing ...
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Fireside chats with black women fems & non-binary fam who’ve been there. Welcome Sis! Representation-vulnerability-community. FUBU & in our own words. Produced in Melbourne Australia by Shantel Wetherall. Reach us at heyauntypod@gmail.com
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Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!Each week CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC ...
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**WE WILL RETURN WITH SEASON TWO JUNE 1st!!** Host Mallory Green speaks with professionals in football from players, to officials, coaches and more about their experiences. We go behind the scenes of what makes these professionals who they are and discover why we all love this game so much!
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1. Snoh Aalegra - DO 4 LOVE 2. Steven Russell Harts - Gots ta Be 3. Chris Brown - Dream4. Dyna Edyne ft. AYLØ - 'Dubai' 5. Saleka - Seance6. Chxrry22 - Call Me 7. Giveon - Lost Me 8. Inayah - Most Girlz 9. Mikaela Ayira - Black and Blue10.Jade Novah - Trip11. Kevin Alston - Love Song12. T'yun Marshall - Good God13. Tyra Levone - I Like It14. Ne-Yo - Don't Love Me15. Muni Long - No Signal 16. Yvonne Gage - Feel Love17. Jada Denise - UnWorthy21. Cecil Parker - Gotta Get You Home 22. Debaneise ...
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1. John Legend - I Don't Love You Like I Used To 2. Ari Lennox - Stop By 3. GodShine - We Vibe 4. Kiana Ledé - Irresponsible 5. Lauren Elysse feat. Sa!nt - Say Say 6. Official Wilough - Grown & Sexy 7. Two Shots Of BiJon - One In A Million 8. Dee-1 - Authentic 9. Kiana Shoko - Down For Me 10.Ks - On your mind 11. Dri Jack - Space 12. GoGo Morrow - I.O.U 13. Tempest - So Gone 14. Yasmin Ray - Morena Mami 15. Babyface, Queen Naija - Game Over 16. Saloni - Legacy 17. Chris Brown - Passing Time ...
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You've Got This, Mama - The Podcast, is a weekly reminder of just that! You do GOT THIS! Parenting takes a village, right? Well, here we are! From best selling author, and Clarity Coach for Mamas, Sabrina Greer, expect shame-free, judgment-free, telltale, #truthbombs about all things motherhood. It's raw, unedited, un-Pinterest-worthy and more refreshing than a cup of coffee after a night with no sleep. Sabrina shares her parenting wins (and f**k ups), interviews specialists, and other inspi ...
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The Art Of Listening & Learning From Your Customers & Employees To Drive Growth & Innovation | Shantel Love
50:57
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #228 we welcomed Shantel Love, Global VP of Customer Success Clinical & School Assessment based in Henderson, NV. Shantel is also a keynote speaker, author, LinkedIn Top Personal Branding Voice & work place futurist. Shantel is on a mission to help diverse pro…
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How To Deliver World Class QBRs To Your Customers To Drive Sales & Retention
18:05
18:05
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Send us a Text Message. Hey CX Nation, In this week's CXWeekly Update we walk through some ideas, goals & CTAs to begin overhauling your Quarterly Business Reviews (QBRs). QBRs are one of the easiest ways to make sure that your customer success team is getting regular time with their main POCs or account owners to walk through exactly how your prod…
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Building Your Company's Voice of Customer Dashboards & Reporting
13:58
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Send us a Text Message. Hey CX Nation, In this week's CXWeekly Update we walk through some ideas, goals & CTAs to begin building your company's Voice of Customer Dashboards & Reporting. VOC or voice of customer has become an extremely popular topic with customer focused business leaders across the globe. There's so much software out there today tha…
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How Investing In Leadership & Team Yields Amazing Customer Experiences | Mikhail Hutton
54:21
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #225 we welcomed Mikhail Hutton, Fractional CEO & CXO based in New York City. Mikhail has spent the last 10+ years working in a variety of amazing companies including Humana, Integral Ad Science, Quantcast, Artemis & several VC backed companies helping them th…
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Navigating Life Post College ft. Lela Collier
1:02:04
1:02:04
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So you've got your degree, now what? Navigating life after college can be a challenging season. You've just accomplished something so great, but what happens if things don't go as you expect them to right after graduating? Between the pressure from people/society to have life figured out, and the tension of social media igniting comparison as you w…
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Turning Customers Into Raving Fans | Mario Matulich
44:16
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #224 we welcomed Mario Matulich President & Managing Director of Customer Management Practice based in New York City. Mario and his team at CMP help companies with turning their customers into raving fans. They are the contact center industry's trusted partner…
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CXChronicles Podcast 223 with Simon Taylor, CEO & Founder at HYCU
50:12
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #223 we welcomed Simon Taylor, the CEO and founder of HYCU, the worlds fastest growing multicloud data protection company. Simon has more than 20 year's experience in go-to-market strategy development, product marketing and channel sales management for the tec…
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CXChronicles Podcast 222 with Sandra Thompson, Founder of Ei Evolution & TEDx Speaker
49:05
49:05
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #222 we welcomed Sandra Thompson, Founder Director of The Ei Evolution based in London, England. The Ei Evolution intends to achieve three things by 2030: 1) Employees experience more joy in their work as colleagues are more thoughtful and bosses are more comp…
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CXChronicles Podcast 221 with Shawn Nason, Founder & CEO at MOFI
43:34
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #221 we welcomed Shawn Nason, the Founder and Chief Experience Officer at MOFI based in the Cincinnati, OH area. As a former Disney Imagineer, Chief Innovation Officer, and founder of the Disruptor League, Shawn has a proven track record of leading and executi…
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CXChronicles Podcast 220 with Simon Kriss, Leading Voice On AI In CX
43:52
43:52
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #220 we welcomed Simon Kriss, Leading Voice On AI In CX, Author, Futurist, Board & C-Suite AI Mentor based in Melbourne, Australia. Simon is a customer experience futurologist and thought leader who works with Company Boards and C-Suite Executives on innovatio…
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CXChronicles Podcast 219 with Bill Waid, Chief Product & Technology Officer at FICO
35:32
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #219 we welcomed Bill Waid, Chief Product & Technology Officer at FICO. FICO is an analytics company helping businesses make better decisions that drive higher levels of growth and success. FICO provides analytics software and tools used across multiple indust…
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CXChronicles Podcast 218 with Dennis Armbruster, EVP at The Verde Group
36:21
36:21
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #218 we welcomed Dennis Armbruster, Executive Vice President at The Verde Group. The Verde Group is a customer experience consultancy, creating value by employing a proprietary research methodology that is based on a fundamental principle of human behavior: In…
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CXChronicles Podcast 217 -- CXWeekly Update Core Focus Areas For Great CX In 2024
13:26
13:26
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Send us a Text Message. Hey CX Nation, Here's the first CXWeekly Update from CXC for 2024! This week's episode I walk through some ideas, goals & CTAs to jump into the new year with your customers & employees. Don't worry we have a ton of amazing guest interviews coming down the pipeline over the next couple of weeks. Part of our goal for the new y…
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How to Stay on Fire for God, ft Javonne Bailey
55:33
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As believers, we’re often told the expectation is that we stay on fire for God in all seasons, good & bad. But the reality is that it doesn't always come easily or naturally and how we stay committed in our relationship and obedience to God may look different in different seasons of life. We’re told to be consistent but we’re not always told what t…
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CXChronicles Podcast 216 2024 Goals & CTAs From Adrian, Host of CXCP
13:23
13:23
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Send us a Text Message. Hey CX Nation, This week we did something different to end the year & jump into 2024. This week's episode I walk through some ideas, goals & CTAs to jump into the new year with your customers & employees. I hope that all of you had an awesome year and holiday season & we're beyond excited to bring you more customer focused b…
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CXChronicles Podcast 215 with Steve Portigal, UX Research & User Experience Expert
42:47
42:47
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #215 we welcomed Steve Portigal, Principal at Portigal Consulting based in Montara, CA. Steve works with organizations in two key ways: i) he uncovers key insights about users and customers to help drive decisions about product, service, technology, and strate…
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CXChronicles Podcast 214 with Uku Tomikas, CEO at Messente
59:04
59:04
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #214 we welcomed Uku Tomikas, CEO at Messente Communication based in Tallinn, Estonia. Messente is a profitable Estonian startup offering an SMS API platform and two-factor authentication solution to businesses worldwide. Through secure, global messaging and t…
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CXChronicles Podcast 213 with Rick Elmore, Founder & CEO at Simply Noted
52:15
52:15
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #213 we welcomed Rick Elmore, Founder & CEO at Simply Noted based in Phoenix, AZ. Simply Noted is an API-first platform that streamlines the creation and distribution of genuine Handwritten Notes. They are completely customer-funded and work with 100s of the t…
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CXChronicles Podcast 212 with Tom Martin, CEO at Glance
53:11
53:11
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #212 we welcomed Tom Martin, CEO at Glance based in Wakefield, MA. Glance makes it easy to provide personal, human-to-human customer experience in digital environments. Glance's in-the-moment web and mobile cobrowse, screen share, and video solutions increase …
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Let's join in prayer during a time where there is devastation, hurt, and uncertainty in the hearts of many. Let's pray the peace and hope of God be in their hearts. Thanks for listening! Follow me on instagram @keandra_troupeBy Keandra Shantell Troupe
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CXChronicles Podcast 211 with Nicole Pereira, Founder at Remotish & Hubspot Diamond Partner
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48:06
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #211 we welcomed Nicole Pereira, Founder & Hubspot Diamond Partner at Remotish based in San Diego, CA. At Remotish Nicole and her team are passionate about the fundamentals. This is why they focus on building foundational HubSpot RevOps strategies vs chasing "…
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CXChronicles Podcast 210 with Terence Chesire, VP of Product Management, Customer & Industry Workflows
45:21
45:21
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #210 we welcomed Terence Chesire, VP of Product Management, Customer & Industry Workflows. ServiceNow (NYSE: NOW) makes the world work better for everyone. Their cloud-based platform and solutions help digitize and unify organizations so that they can find sma…
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An invitation to enter with God into a journey of healing from past wounds from experiences that have left a mark on your life. ...Our lives are filled with experiences, good and bad, that mark our hearts and help us develop into who we are to become. Our experiences can bring us closer to God and initiate growth, but they can also create wounds in…
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CXChronicles Podcast 209 with Jason Barro Partner at Bain & Co & Founder of NPS Prism
48:06
48:06
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #209 we welcomed Jason Barro, Partner at Bain & Co & Founder at NPS Prism. Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Built by Bain, NPS Prism is a customer experience (CX) benchmarking platfor…
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CXChonicles Podcast 208 with Lloyed Lobo, Author, Founder & Community Builder
56:56
56:56
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #208 we welcomed Lloyed Lobo, Author, From Grassroots To Greatness, Co-Founder at Boast.AI & Traction. Lloyed Cofounded and helped bootstrap Boast.AI to 8 figures ARR. Boast is a fintech platform that provides businesses with R&D and Innovation funding. He als…
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CXChronicles Podcast 207 with Howard Moodycliffe, CEO at Timetoreply
49:17
49:17
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #207 we welcomed Howard Moodycliffe, CEO at Timetoreply based in Capetown, South Africa. Timetoreply software empowers your team members to perform their best, all of the time by showing them their live email stats and automatically prioritizing the emails and…
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CXChronicles Podcast 206 with Marius Laza, Chief Customer Officer at Tidio
51:38
51:38
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #206 we welcomed Marius Laza, Chief Customer Officer at Tidio based in San Francisco, CA. Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their cu…
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CXChronicles Podcast 205 with Declan Ivory, VP of Customer Support at Intercom
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47:02
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #205 we welcomed Declan Ivory, VP of Customer Support at Intercom based in San Francisco, CA. Declan is an experienced customer focused business leader with a passion for building and developing high-performing teams and applying digital technologies to suppor…
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I've found myself having anxiety about things I never use to and avoiding going to God in prayer because I'm so overwhelmed by having to express fully what I am feeling. God has been challenging me to surrender fully what I feel in each moment and wait for his response. To look forward to meeting him in the middle of it and to have awareness of how…
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CXChronicles Podcast 204 with Melissa Kwan, Co-Founder and CEO at eWebinar
59:25
59:25
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #204 we welcomed Melissa Kwan, Co-Founder and CEO at eWebinar based in Vancouver, British Columbia. Melissa is a 3rd time bootstrapped founder. Her previous company, Spacio (real estate tech) was acquired in 2019. eWebinar was the product she always dreamt abo…
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CXChronicles Podcast 203 with Steve Cornwell, SVP Strategy, Customer Education at Gainsight & Founder of Northpass
43:32
43:32
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #203 we welcomed Steve Cornwell, Senior Vice President of Strategy, Customer Education at Gainsight and Founder of Northpass based in the New York City metropolitan area. Northpass, now part of Gainsight, is the market-leading digital customer education and tr…
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CXChronicles Podcast 202 with Cytandra G. Hoover, Solution-Oriented Mission-Driven Global Leader | Chief Member | Proud Single Mother
54:30
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #202 we welcomed Cytandra G. Hoover, MBA based in the Greater Chicago Area. Cytandra is a 🌐 Dynamic global strategic operations leader, having built and led in-person and remote teams across >30 countries. She's also a🏅 Passionate believer that strategically s…
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CXChronicles Podcast 201 with Jeanette Wiley, Project Manager CX at Owl Labs
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43:57
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #201 we welcomed Jeanette Wiley, Project Manager - CX at Owl Labs based in Boston, MA. With the rise of the hybrid & remote work place where some of us work from the office and some of us from home (AKA the beach, cough, cough...) the need for better video sol…
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CXChronicles Podcast 200 with Tom Shoemaker, VP of Product Marketing at Propel
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast we celebrate our #200 episode by welcoming Tom Shoemaker, VP of Product Marketing at Propel based in Santa Clara, CA. Propel helps product companies grow revenue and increase business value. Their product value management platform connects commercial and produ…
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CXChronicles Podcast 199 with Somya Kapoor, CEO at The Loops
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #199 we welcomed Somya Kapoor, CEO & Co-Founder at TheLoops based in San Jose, CA. TheLoops Intelligent Support Operations platform provides visibility, insights and automations across your support stack. Drive operational efficiency while utilizing insights t…
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CXChronicles Podcast 198 with Alex Ross, Chief Operating Officer at Hire Horatio CX
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46:56
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #198 we welcomed Alex Ross, Chief Operating Officer at Hire Horatio CX based in New York, NY and Santo Domingo, Dominican Republic. Hire Horatio is a next-generation and tech-enabled customer support outsourcing firm aimed at providing a reliable and trusted h…
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CXChronicles Podcast 197 with Evan Klein, Founder & President of Satrix Solutions
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44:44
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #197 we welcomed Evan Klein, Founder & President of Satrix Solutions based in Scottsdale, Arizona. For 25+ years, Evan Klein has been responsible for maximizing customer satisfaction, retention and profitability for businesses around the world. Evan is an enth…
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If you've ever had a bad day this one's for you ❤️ Thanks for listening! Follow me on instagram @keandra_troupeBy Keandra Shantell Troupe
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CXChronicles Podcast 196 with Morgan J. Ingram Founder & CEO at Ascension Media Productions
48:18
48:18
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #196 we welcomed Morgan J. Ingram based in Atlanta, GA. Morgan was named a 4x LinkedIn Top Sales Voice and hosts the Muffins with Morgan Podcast + The SDR Chronicles & 1UP Formula with Morgan J. Ingram, check them out on your favorite podcast player today. Wit…
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CXChronicles Podcast 195 with Valentin Radu, CEO at Omniconvert
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #195 we welcomed Valentin Radu, CEO at Omniconvert based in Bucharest, Romania & New York. Omniconvert partners with their clients to help them with unlocking their data to help drive customer growth and acquisition. Their core focus is all around increasing L…
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CXChronicles Podcast 194 with Emily Gray, Chief Customer Officer at Playvox
48:28
48:28
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #194 we welcomed Emily Gray, Chief Customer Officer at Playvox based in Sunnyvale, California. Playvox's powerfully simple workforce engagement management (WEM) solutions transform customer care. The team behind Playvox understands that exceptional employee en…
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Join my sister in a conversation about the local church! Sharing our experience growing up in church and how that has played a role in our life. I pray you are encouraged in your current journey and walk with God. Thanks for listening! Follow me on instagram @keandra_troupeBy Keandra Shantell Troupe
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CXChronicles Podcast 193 with Agnese Spona, Managing Director at MadeFor.
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #193 we welcomed Agnese Spona, Managing Director at MadeFor. based in Amsterdam, Netherlands. MadeFor provides learning experiences that help individuals and teams grow and stay competitive in a rapidly changing digital world. In this episode, Agnese and Adria…
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CXChronicles Podcast 192 with Michael Israel Head of Field Service Evangelism at Zuper
41:35
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #192 we welcomed Michael Israel, Head of Field Service Evangelism at Zuper based in Seattle, WA. Zuper is building digital solutions to help businesses provide exceptional customer experience. Their mission is to create the world’s most comprehensive tool for …
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CXChronicles Podcast 191 with Ivaylo Yorgov, Managing Director at GemSeek
46:52
46:52
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #191 we welcomed Ivaylo Yorgov, Managing Director at GemSeek based in London, England. GemSeek is an award-winning Customer Experience services leader working with multi-billion revenue clients worldwide. They service their clients across sectors including tel…
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My Testimony: Briana Garcia, healing from the residue of rape | freedom from emotional bondage
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I am so excited to share my sister's testimony! It is such a great reminder of God's ability to help us overcome all things. This testimony goes through a journey of healing from childhood rape and trusting God in the midst of emotions as she navigates life as a wife and mother. We touch on so many topics and I am so excited to share this one! I pr…
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Going into the year with a mindset of progression! Instead of setting goals that are measured by perfection and completion of a set end, 2023 goals will be measured by progression. For someone like me who's overcoming perfectionism, this is such a healthy shift because it helps me to see all of the growth in between accomplishments instead of being…
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CXChronicles Podcast 190 with Natalie Onions, VP of CX at Customer.io
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #190 we welcomed Natalie Onions, Vice President of Customer Experience at Customer.io based in Columbus, OH. Customer.io is a versatile marketing automation tool for sending relevant messages based on behavior across web and mobile products. Impersonal message…
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CXChronicles Podcast 189 with Joel Passen, Co-Founder at Sturdy
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #189 we welcomed Joel Passen, Co-Founder at Sturdy based in Portland, OR. Before co-founding Sturdy, a next-gen customer intelligence solution that detects and captures critical signals from everyday customer feedback, Joel served as the Head of Global Sales a…
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My testimony: Javonne Bailey, trusting God in the midst of trials
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A testimony of the importance of trusting God's bigger plan in the midst of trial. Thanks for listening! Follow me on instagram @keandra_troupeBy Keandra Shantell Troupe/ Javonne Bailey
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