A strictly casual podcast where a group of friends including one guest talk about whatever social topic tickles their fancy that week.
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Content fuels an enterprise business. It's one of the most important ways to build relationships with customers, ignite their interests, and power their journey. It also strengthens a brand, reinforces its point of view, and helps generate revenue. Saying it holds a lot of value is an understatement. But many enterprises overlook the criticality of content. They see it as a commodity — a sunk cost that’s necessary for doing business. They spend little time on the quality and purpose of conte ...
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Beyond Favors: Tactics for Customer Marketing
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In this episode, we're thrilled to have Kristine Englert, Director of Customer Marketing at Mirakl, sharing her wealth of experience in the dynamic realm of marketing. Our host, Chris, dives into Kristine's journey, shedding light on impactful campaigns that transcend marketing channels. Kristine kicks off by unveiling the secret behind her most su…
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From Web Pages to Prompt Fields: The Future of Digital Content Experiences
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We consider the existential future of content on this week’s episode, with Phyllis Davidson — VP, Principal Analyst at Forrester — who doesn’t hold back in her Provocative Statement of the Day. We also cover everything from content experimentation and strategy to the future of the content landscape and role of generative AI, in this insightful inte…
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Synchronizing PR and Marketing: A Blueprint for Newsworthy Messaging
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With such a crowded digital marketplace, how can your organization cut through the noise and build relationships with your messaging? Amanda Proscia has the answers in this episode of WordBirds. This week we dive into the world of public relations (PR) and marketing with the Co-founder of Lightspeed PR/Marketing and bestselling author of PR Confide…
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Championing Success: Strategies for Unlocking Customer Stories and Advocacy
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How can we get customers to share their stories with us? For this conversation, Chris spoke to Christine Bottagaro, Chief Marketing Officer at Alviere. We delve into the strategies behind unlocking the invaluable narratives of happy customers and how to transform them into compelling case studies and brand advocacy. And here’s a hit, it’s all about…
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Marketing, Partners, and the Community-First Content Nexus
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This week’s guest, Chip Rodgers, Chief Partner Officer at WorkSpan, believes that content is all about community. You have to know your target audience to engage them and build meaningful connections. So how do you create content that cultivates community? Chip has the answers in our interview and educational content has a big role to play — especi…
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The Art of Brand Recognition: Consistency in Content
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Branding is more than just a logo or a catchy slogan; it's the personality and identity of a company. It's what distinguishes your brand from your competitors and connects you with your target audience. In today's episode, Julie Kaplan (Senior Vice President, Marketing and Revenue Operations at CareMetx) explains how at the heart of effective brand…
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The Content Conundrum: Is Long-Form Losing Its Luster?
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In today's conversation, we delve into the evolving dynamics between long-form and short-form content, guided by the expertise of our guest, Isabelle Papoulias — SVP Global Marketing at BackBox. Isabelle sheds light on a fundamental shift in the way today’s consumers engage with content, especially during the era of information overload. The conver…
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AI-Driven Content: From Guesswork to Governance
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How do we move from guesswork to governance in the AI generated content era? How can we ensure the quality and relevance of content while harnessing the power of AI to scale production? For this episode, we’re turning the tables on our host, Christopher Willis, who will be the guest and our producer Charlotte Baxter-Read steps in to host (and quiz)…
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Brand Building: Why Marketing Should Report to Communications
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Is it time to rethink the value of press releases? And what if marketing reported to communications instead of the other way around? In this episode, we delve deep into the intricate world of communications and marketing strategy. Our guest, Nikki Festa O’Brien — President of the brand marketing and PR agency Greenough — challenges conventional thi…
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Beyond Gating Content: The Thought Leadership Approach to Demand Gen
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In the ever-evolving landscape of B2B marketing, we want to know: Is the primary goal of content marketing to generate leads and conversions, or does it encompass a more profound awareness mission? We dive into this topic with Flora Felisberto, Senior Director, Global Growth Marketing & Operations at OutSystems, someone who’s not afraid to challeng…
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Why 'Good Enough' Might Be Your Best Marketing Strategy
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Are you asking the right questions to find out the reasons why you’re creating a piece of content? And once you’ve created that piece of content, is good enough good enough? In this captivating interview, we delve into the world of marketing and content creation with Gabi Zijderveld, Chief Marketing Officer at Smart Eye. Gabi shares her insights on…
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Maximizing Your Reach: How To Get People To Share Your Content
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28:29
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What leads people to sharing your content? Rainer Gawlick has the answers in this episode. Is there a formula for content virality? Shareable content has to be valuable for your target audience — regardless of the type of content. A piece of content that’s actionable and informative is easy to share because it helps people achieve their goals or so…
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The Continuum of Content Strategy and the Impact of Generative AI
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This week Chris interviews the Chief Marketing Officer at Caf, Vanita Pandey. We'll uncover the secrets to successful content campaigns, dissect the pitfalls of content that misses the mark, and explore the ever-evolving role of generative AI in content creation. Vanita shares her valuable perspective on the nuances of content strategy, offering a …
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Why You Should Invest in Content Marketing
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Welcome to a new season of the WordBirds Podcast: Friends of the Bird! For our first episode Gideon (Gidi) Pridor joins Chris to chat about why investing in content marketing is a must for business success. Gidi is the Chief Marketing Officer at Workvivo (a Zoom company) and an expert in all things related to content marketing strategy. Gidi shares…
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Rolling Out Brand Voice Guidelines at HubSpot With the BethBot
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Beth Dunn, Head of Product Content at Practice Better and Founder of Product Content Advisors, joins us this week to discuss why brand voice can’t just sit with marketing. A strong consistent brand voice is what makes some companies stand out from the crowd. If you have a strong brand identity that’s present at every content touchpoint, from social…
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For this week’s episode we explore how to rebuild a website, the role of generative AI, and what MarTech stack a successful organization needs with Brian Nizinsky from Paychex. The website redesign process can be a long and complicated one. But support from the relevant stakeholders and customer journey data makes it a much more manageable task acc…
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The Role of Generative AI and Content Governance in Marketing Unity
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This week we have a very exciting episode, featuring not one, but two Vice Presidents from Acrolinx! Mariana Just and Cynthia Spiers are here to talk about why enterprises need to focus on marketing harmony across teams. How aligned is your marketing department? Content teams and demand generation teams need to be talking to each other. And it has …
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Pain Points Over Personas and B2B Community Building at Sales Hacker
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It’s time to focus on pain points first. Stop getting hung up on the nuances of your personas and focus on the problems you’re solving for them. Marciela Ross, Head of Content, Sales Hacker at Outreach, believes that content needs to address pain points in order for it to be effective and engage a community. As a part of Outreach, Sales Hacker has …
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Ableism in Language: Why Enterprises Need to Prioritize Inclusivity
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Does your content really speak to everyone? With one billion people with disabilities, they make up the largest minority in the world. But when it comes to enterprise events, often they’re reduced to a single check box which does take into account the diversity of disabled people. Disability activist and co-founder of Access2Funding CIC, Celia Hens…
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Creating A Balanced Content Marketing Strategy at Fiserv
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After the pandemic, a lot of organizations had to rethink their content marketing strategy. With in person events out of the question, a thought leadership strategy built on quality content became a must. Vice President of Content Strategy Wade Coleman, describes how at Fiserv they pivoted to a balanced content marketing strategy to capture the att…
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How Okta Measures Content Success and Why Okta Uses TikTok
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Everyone has business goals tied to enterprise content. So how do you get a handle on your content marketing success? Yes, you can track social shares, conversion rates, organic traffic, or any other key performance indicators (KPIs). But that doesn’t show how one piece of content has been used and repurposed across multiple channels. We tackle thi…
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Content Marketing and Storytelling: How Salesforce Makes Content Magic
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How can you capture a reader’s attention? What motivates them to keep reading down a page? Better yet, how can we achieve that across our content marketing efforts? Storytelling in content. Scott Nyberg, Content Marketing Manager and Senior Writer at Salesforce, believes you should always introduce the problem in the lead and never stop innovating.…
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How HPE Is Revolutionizing Customer Experience With Content
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Hewlett Packard Enterprise (HPE) is changing the customer experience game with their Customer Innovation Centers. Fancy exploring the International Space Station (ISS) or working in the pit lane during a Formula One (F1) race? Anything is possible with HPE’s virtual reality (VR) experiences for their customers. HPE understands that the best way to …
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How Brewdog Uses Content and Voice To Stand Out From the Crowd, With Richard Innes
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For the first episode of season three, we’re joined by Richard Innes — Head of Content at Brewdog. In this episode, we cover everything from Brewdog’s famously witty and acerbic tone of voice to some of Brewdog’s most successful content campaigns. Richard also discusses how his background in journalism has influenced how he's approached content cre…
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How to Build a More Findable Website, with Mordy Oberstein
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Are you tired of your website being hard to find? We live in a world where it's easier than ever to get lost in the crowd. That's why we want to help you stand out, so you can find your place in the crowd and start making an impact. And you know what? It's not just about the design. It's about the whole strategy behind your online presence! In this…
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How to Use Content to Tackle Your Competitors, with Melissa Rosenthal
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If you're looking for tips on how to outsmart your competition, you've come to the right place. According to Content Marketing Institute, "Content marketing is the most powerful way to build brand awareness and drive traffic." And it's not just about creating content that gets shared on social media—it's about making sure that the content you creat…
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Don’t Just Create Content, Rethink How You Deliver Information to Make it Valuable, with Scott Abel
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By Chris Willis
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Bonus Episode: The Future of Enterprise Content in the Era of AI
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How to Actually Track Content Performance, with Lisa Spinelli
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How Technical Documentation Helps You Build a Successful Business, with Michael Khmelnitsky
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Reinventing the College Experience Through Content, With Kyle Martin
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The Journey From Content Writer to Content Strategist, with Sheri McLeish
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The Power of Content Reuse, with the Founder of DITA Michael Iantosca
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Why Content is Always Part of the Solution and How to Prove its Value, with Katya Allison
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The Future of AI-Generated Content, with Ryan Sargent
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How to Attribute Content Value, with Sam Chapman
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The Key to Learning and Development Content Consumption, with Jackie Wolf
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How to Create, Manage, and Measure Enterprise Tone of Voice, with Mischa Vaughn
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The Importance of Simple Content and How to Be a Better Storyteller, with Monique Hayward
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If You Don't Care About Content, You Don't Care About Your Customers, with Robyn Collinge
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Speech Recognition Technology and UX: How Consistent Content Powers Both at Riot Games, with Cheryl Platz
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Creating Content Your Audience Loves to Read at Constant Contact, with Dave Charest
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How Enterprise Content Harmony Drives Better Business Results, with Colleen Jones
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Technical Content Creation at Microsoft, with Josh Duffney
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How to Develop Content that Builds Trust and is Based on Audience Need, and Why Words Matter, with Rebecca Gillett
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Ecommerce And Content: The Link That Powers Product Sales, With Bryce Widelitz
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How GoFundMe Became a Household Name with its Content, with Brittany Cabriales
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The State of Content Creation: How to Create and Optimize "Good Content", with Robert Rose
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A Closer Look at the New UK Consumer Duty and How it Impacts Your Business Content, with Anne Godbold from Accenture
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The Secret to Content Success at Wayfair, with Megan Nixon
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