Generative AI is redefining the visitor experience for attractions as we speak, and the lessons learnt are key to other tourism players like hotels, tour providers, and MICE organisers. We spoke with Kevin McNulty, CEO of NetWeave Social Networking and Board Member of the Florida Festivals and Events Association, about how generative AI is providin…

What can generative AI do for the MICE industry? In this episode, we’ll dive into how event planners can use generative AI to design an event, boost ticket sales, and increase participant satisfaction. We’ll be speaking with Veemal Gungadin, CEO of events technology platform Gevme, about new ways MICE can leverage this technology and his work with …

How can generative AI tackle challenges for the hospitality space? Many hotels and resorts offer a wide range of services and amenities but are undiscovered by guests. By leveraging customer data, generative AI can create relevant and personalised upselling opportunities that are sent directly to guests’ mobile phones. Best of all, it’s completely …

How can tourism companies strategically integrate generative AI into their business? Many already appreciate the value of generative AI but the challenges lie in finding strong tourism use cases and developing an implementation strategy. Just like any new technology, adopting generative AI tools without a clear strategy is not optimal. In this epis…