The Experience Architect show invites Experience Experts from around the world to share the experiences they’ve architected and the journey they took to get there. You’ll hear inspiring stories from these leaders and best practices to enhance your own experience strategy and practice. The show is hosted by Tony Namulo, Founder and Chief Experience Architect at Tavalé.
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Mastering the Five A’s of Successful Customer Engagement with Brett Frazer
1:03:55
1:03:55
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Welcome to the Experience Architect show, where we aim to inspire you to make more meaningful experiences every day. Today’s guest is Brett Frazer, a customer experience veteran, who brings over 25 years of expertise from roles at Microsoft, Adobe, and Sunbasket. Brett is the co-founder of ServiceMatters and author of “Your Hidden Profit Center: Ma…
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Architecting Meaningful Life Experiences with Ashley 'Athena' Abboushi
49:44
49:44
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Welcome to The Experience Architect show, where we aim to inspire you to make more meaningful experiences every day. Today’s guest is Ashley 'Athena' Abboushi, an international model turned entrepreneur. She founded The A-Suite Global, a curated community for growth-minded and impact-driven entrepreneurs, where members support each other in achievi…
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Igniting the Employee Experience and Advancing Human Knowledge through Publishing with Michelle Rivera-Spann
55:08
55:08
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Welcome to The Experience Architect show, where we aim to inspire you to make more meaningful experiences every day. Today’s guest is Michelle Rivera-Spann, connecting and enabling others, she is currently VP of Business Advancement at Taylor and Francis the global publishing company that has been advancing human knowledge since 1852. She is passio…
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Elevating Human Experiences Through Media and Television with Stephen Lee
1:03:05
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Welcome to the Experience Architect show, where we inspire meaningful experiences every day. Today’s guest is Stephen Lee, who has a diverse background in media, television, and strategic functions. He is also involved with BAFTA and Comic Relief, in an advisory capacity. Join me for a rich discussion on the Evolution of Television and Media, Custo…
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