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Join the Travel Vertical Podcast for bi-weekly episodes of the latest news in the tourism industry. Curated specifically for tourism marketers and agencies. Co-hosts Laurie Jo Miller Farr from The Travel Vertical and Adam Stoker from Relic and the Destination Marketing Podcast share creative ideas happening in the industry, new job postings, research roundups, and more. Subscribe today on your favorite podcast platform.
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Making Business Art is a podcast for curious people where we explore how to make our work more meaningful and enchanting for ourselves and the people we serve. We draw lessons and inspiration from entrepreneurs, designers, scientists, creative leaders and artists about creating remarkable experiences that light up our customers and our teams.
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✈️ ABOUT THE SHE HIT REFRESH PODCAST Do you want to move abroad but feel like you’re too old…it’s a crazy idea….or it’s just too hard? Welcome to the She Hit Refresh podcast where your host, Cepee Tabibian, sits down with women age 30+ who have left the conventional life to start a life of travel–specifically to MOVE ABROAD. You’ll find women in their 30s, 40s, 50s, and 60s who decided to take life into their own hands and make a radical change through travel. Listen in and get inspired!
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Big complex problems don’t necessarily have to be overwhelming. My guest and applied anthropologist, Ellie Snowden, harnesses the power of small stories to help people in organizations turn big intractable problems into manageable ones. She argues that one-size-fits-all solutions don’t work. Instead, we can create much more impactful interventions …
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Is there an aspect of your work you find beautiful? While we might not think of beauty as a property that arises in many domains of work, my guest and sociology professor, Brandon Vaidyanathan, is finding beauty at work in unexpected places. After unexpectedly stumbling into the topic of beauty at work during research projects, Brandon is now devot…
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So, we discuss American Politics (by focusing on the MAGA Party, formerly known as the Republican Party) and South Carolina. We also, take a look at The Superbowl and all of the All Star Games in Pro sports. And, we get an update on what Karen is reading as well. It is a packed show for sure, and of course there is whiskey.…
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Have you ever thought about what gets in the way of teams achieving the results they want? My guest, Andres Marquez-Lara, makes the case that it’s not due to a lack of tools or technology, but rather due to miscommunication, misaligned agendas, ego and conflict. Or, as he calls it, “messy human stuff.” Andres is a leadership development and collabo…
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Most of us have been disenchanted with the world of work at some point in our careers. But what if the culture of our organizations actively encouraged better communication, creativity and experimentation in pursuit of creating much better solutions for the people we serve? My guest and creative leadership consultant, Arne van Oosterom, is sought a…
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What is a restaurant, or product, or a hospitality experience that you love and would highly recommend to a good friend? What was it about that brand that really hooked you, and what would you say about it to somebody else? My guest and branding strategist and storyteller, Cheryl Farr, points out that a brand is not so much about what we say about …
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What do you think about emerging technologies with Artificial Intelligence? It’s a topic that some people find distressing, others are cautious or curious, and some, like my guest Rick McCawley, see enormous potential for creativity and productivity. Rick believes that AI can help us do away with boring grunt work while amplifying our creativity, p…
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For many of us work is a place where we *have* to go. But what if it was a place we *wanted* to go? What would have to be true for work to be a better place for all of us? My guest and employee experience design expert, Lisa Morris, is passionate about designing ways to make the world of work a much better place for people. In this conversation Lis…
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As the pace of change and complexity of our world keeps accelerating, it is increasingly necessary for us to develop the leadership skills to navigate the demands emerging from shifts in markets and society. My guest and leadership development and culture consultant, Chris Baer, observes that some leadership approaches that worked in the past are n…
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Have you ever felt the urge to take off and travel the world? My guest Lauren Rathvon did just that – and then went on to build a travel business that takes people on meticulously curated and crafted tours that aim to connect travelers with places and people in deeply personal ways. Lauren teaches us about the value of building trust with the peopl…
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Bringing scientists and artists together to collaborate on projects may seem counterintuitive, yet it can have transformative results. Although we might think of scientists and artists as being quite different, they both share and participate in the act of observation and asking questions that open the door to exploration and discovery. It is at th…
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Few things bring people together like shared genuine laughter or a compelling story. While we might typically associate these and other elements from the world of performing arts with entertainment, they can also be powerful tools that enable people to come together and collaborate effectively in solving complex problems in novel ways. My guest and…
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Have you ever been in a situation at work where people are not communicating clearly, feel stuck, and are disengaged? What if I told you that type of situation could be turned around with...LEGO bricks! While LEGO may have been a cherished part of your childhood, it turns out that we can still use LEGO as grown ups to improve how we work while addi…
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Many of us may think of laughter as great medicine. But what about laughter as a source of deep insight about consumer behavior and human nature? My guest Rajiv Satyal takes the concept of “funny ‘cause it’s true” and turns it into a hilariously powerful approach to learn about what truly resonates with people. Rajiv learned to blend what he learne…
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Episode #37: Does anyone know a drone pilot? Industry expert Bill Geist from DMO Proz joins us to talk about the evolution of DMO career roles, as well as outsourcing, movement to the private sector, and other trends. A conversation you won't want to miss. DMO Proz Read The Travel Vertical Newsletter here! If you are interested in being a guest on …
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Sonoma County Tourism has a cool tool to calculate a travel carbon footprint. Visit Myrtle Beach films a chef's challenge on the beach for The Cooking Channel. And what happens when Visit Orlando's big UK ad campaign is affected by sudden events? Read The Travel Vertical Newsletter here! If you are interested in being a guest on the show, please co…
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Innovating is much more than the act of creating something new or different. At its heart, innovating is really about how we relate to each other, collaborate, and bring forth our creative uniqueness. This is the view of my guest, Leon Segal, who sees innovation as highly personal because when we learn and practice innovation as a craft, what we le…
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Episode #35: Visit Durango and other Colorado destinations are exploring sustainability, overtourism, and seasonality as well as human resources. Plus, we review plenty of new jobs and people moves. Read The Travel Vertical Newsletter here! If you are interested in being a guest on the show, please contact Laurie at laurie@thetravelvertical.com The…
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If you have ever endeavored to reach out and connect with people, you have probably come across advice like “know your audience.” Although there are many ways to approach that advice, one of the most powerful approaches to get an insider perspective on your audience is immersion. My guest Vyjayanthi Vadrevu has been practicing immersion and connect…
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Okay, people today we discuss everything since our last podcast and hopefully we can convince Karen to stop working 6 days/week. We get into our trip to Florida and our trip back to an Asian Market. We dive briefly into Marvel with no spoilers, no Trump, and we talk about all of these streaming services. Why are we still callin’ this thing a Coffee…
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Tourism Improvement Districts are a funding model for DMOs that has exploded in number. Our guest is John Lambeth, President & CEO of Civitas. discussing everything you always wanted to know about TIDs. Read The Travel Vertical Newsletter here! If you are interested in being a guest on the show, please contact Laurie at laurie@thetravelvertical.com…
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Emotions play a crucial role in our lives. Sometimes we speak of emotion as something that gets in our way, but emotions are actually key to our experience of being alive. Neuroscientists like Antonio Damasio are deepening our understanding of how emotions evolved to help us make sense of the world, adapt, and survive. Think about what your life wo…
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We love weird & wacky unexpected news from the world of travel & tourism. (And there's plenty.) Plus, great jobs at destinations and related roles in tourism, airlines, cruise lines, sports teams and more. Read The Travel Vertical Newsletter here! If you are interested in being a guest on the show, please contact Laurie at laurie@thetravelvertical.…
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Did you start your career with the aspiration of one day doing work that is deeply meaningful to you? Many of us do, but as the years pass we might struggle with truly fulfilling that desire. Yet, as my guest Uday Dandavate shares with us, we can start transforming what work means for us by shifting our perspective and what we look for. In Uday’s c…
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Wow, there sure are are a lot of VP roles at DMOs. Plus, a new President & CEO at U.S. Travel Association. Find out how to publish your job openings, too. And here's a new idea: Why not host a live episode of our podcast at your next tourism conference? Read The Travel Vertical Newsletter here! If you are interested in being a guest on the show, pl…
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Have you ever been in a situation where you liked your job in principle, but the conditions within your organization made doing your job difficult, or maybe even soul-crushing? If you can relate to that, you know what a bad employee experience feels like. Fortunately, there are people like my guest, Christophe Martel, who are working to make the wo…
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Episode #31: The pandemic caused destination marketing organizations to pivot to owned marketing channels like email and website. Let's see if the renewed focus is sustained and what other technology trends are emerging for DMOs through the recovery. Read The Travel Vertical Newsletter here! If you are interested in being a guest on the show, pleas…
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Have you ever met someone who inspired you to rethink your approach to work and life? Maybe that person modeled ways of creating more freedom, fun, and meaning at work. If you met someone like that, did it change you in some way? I met Scott Heaps in 2003. Looking back I can see how he was an early influence on me in thinking more seriously about b…
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Live from the 23rd Annual eTourism Summit— The importance of connecting as humans across identities and how we at Destinations International will create EDI frameworks through intentional conversations and proactive application. Read The Travel Vertical Newsletter here! If you are interested in being a guest on the show, please contact Laurie at la…
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Welcome to Season 4 of the She Hit Refresh podcast. A podcast for women age 30 and up who want to break free from routine and start a life of travel. Specifically women who want to move abroad or travel the world long-term. I sit down with women who have made their refresh dreams come true and discuss how and why they moved abroad or hit the road t…
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How clear are you on what you really want to do or be? For most of us, that is a lifelong journey of exploration and discovery. In fact, this is a pursuit with deep historical roots – many ancient wisdom traditions urge us to “know thyself” as a core principle for living a good life. It often takes many experiences and trails for us to start discov…
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Creative roundup—Visit Iceland has a new, weird (loveable) campaign and Discover Santa Maria Valley in Calif., as a challenger brand, targets price comparisons vs. competitors in wine country. Plus job openings and a couple of "good news" items. Read The Travel Vertical Newsletter here! If you are interested in being a guest on the show, please con…
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