Explore the practice of user experience research with Drew and Joe, one question at a time. Send your questions and feedback to insideUXR@gmail.com
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Let's explore the topics in User Experience Research that people don't discuss enough.
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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UX Research is an emerging field of increasing interest in tech and business. Join UX Researcher Emily as she discusses all things UX Research from tools and resources, to job postings and funny stories from the field. Melanie will interview UX Research professionals during her ‘Personas’ series to glean insights into where this growing field is headed and introduce members from our UXRTO community. This podcast will give you tons of opportunities to learn while being a part of a great commu ...
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WINii (wewinii.com) is a community and app for women and allies in tech making wealth building actionable. Empowering a million women to become millionaires! Join our podcast (MoneyBites) to hear women in tech share their money and career stories.
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UX Research Geeks is unsurprisingly a podcast all about User Experience, Design, Research, and everything that goes along with it. It is hosted by a senior UX researcher and overall a badass human Tina Ličková, brought to you by UXtweak (www.uxtweak.com), an all-in-one UX research tool. Join us in geeking out over research with senior researchers, designers, speakers, CEOs, startup founders, and many many more. See what's Tina – UX Reasearch Geeks host up to: https://www.linkedin.com/in/lick ...
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Welcome the Humans, Software, Love - Podcast — my name is Louise Campbell, I’m a digital design researcher or UXR for short, I’m privileged to have worked for some of biggest best technology teams and companies in the world including Facebook. Humans, Software, Love Podcast is a career space where I share conversations and stories with my favorite people in digital product and service design, UX research, software engineering, product management and growth marketing. We also take a look at t ...
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The Cha Cha Club is a members' club for full-time ResearchOps professionals. Every year, we partner with amazing companies to help Club members share their expertise and advance the field of ResearchOps. This time, we partnered with Great Question, the all-in-one UX research platform, to produce a limited-edition, six-part podcast series that tackles the great questions facing ResearchOps professionals today. Every episode features a panel of Club members discussing a great ResearchOps quest ...
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The bi-weekly User Research podcast that helps you understand what is happening in User Research. It's the best way to keep up on trends, methods and insights across User / UX Research. Each week I capture the pulse of our community and answer a simple question: What mattered in User Research this week? This is the podcast version of the User Weekly newsletter. Views expressed are mine and are not necessarily the views of my employer. --Welcome to User Weekly, the User Research podcast where ...
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Inspired by over-the-cubical-wall conversations about the changing world of electrical and electronics engineering, Daniel Bogdanoff and Mike Hoffman set out to create an electrical engineering podcast. Covering a broad range of topics from the basics of electrical engineering to the tough engineering problems of tomorrow’s technologies, Daniel & Mike bring in members of Keysight’s engineering team to provide their unique perspectives.
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UX Research Club is a podcast dedicated to the rising field of User eXperience Research. Dr Emmanuelle Savarit is an expert in UX research and the author of Practical User Research: How to integrate User experience research into your product development. Emmanuelle has created this podcast to share with you her passion for the UX research discipline. If you have any questions please feel free to contact her at: info@uxresearchclub.com. The UXResearch Club's 1st season was released at the end ...
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[Ep. 46] Why I stopped following my passion | UXR in big tech w/ Joelle Nivens
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Should you follow your passion? Joelle found her passion early. She was getting her doctorate in archeology, when she hit her highest career and lowest life satisfaction levels. Her career in academia wasn't sustainable though - it took her years to work through the burn out. So Joelle pivoted her career into tech, shifting research from neolithic …
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6. What steps can I take early in a project to make my life easier?
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Drew and Joe tackle things you can do at the start of your projects that will help prevent problems later. They'll talk about what you should cover in your kick-off meetings, and how to ensure your project stays on track. Send us a Text Message. Support the Show. Send your questions to InsideUXR@gmail.com Visit us on Linkedin, Facebook, Instagram, …
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In a democratised research environment, how can ResearchOps support the needs of a centralised UXR team while catering to an "army" of people who do research?
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In this episode, Lauren Galanter from Elsevier, Emily DiLeo from The Current, and Daniel Gottlieb from Microsoft’s Developer Division tackle this great ResearchOps question: "In a democratised research environment, how can ResearchOps support the needs of a centralised UXR team while catering to an "army" of researchers?" Around halfway in, Ned Dwy…
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Pamela Escobar | Financial psychology in Mexico | #41
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Pamela Escobar and Tina explore cultural perceptions and financial psychology, analyzing how these elements influence attitudes towards money and life choices. With Pamela's expertise and Tina's questions, they provide a detailed examination of how culture, economics, and personal behavior intersect. 🔎 Do you want to know more? Check out this episo…
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What steps should ResearchOps take to transform its relationship with research into a strategic partnership rather than an administrative service?
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In this episode, Pedro Vargas from Banco do Brasil, Caitlin Faughnan from GitLab Inc., Carina Cook from theScore, and Carolyn Morgan from Cisco tackle this great ResearchOps question: "What steps could ResearchOps take to transform its relationship with research into a strategic partnership rather than an administrative service?" Around halfway in,…
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[Ep. 45] How to become an art collector w/ Adefolakunmi Adenugba
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Ever wonder how you can become an art collector? Did you know corporations like Meta have art divisions dedicated to surfacing local artists and introducing their artworks around global offices? Fola is at the intersection of both experiences. Come hear her career journey stewarding art in corporations, while as the founder of ISE-DA, also helping …
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Episode 5 - How do I start if I want to get into the UX Research field?
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Today, Drew and Joe talk about the best ways for someone completely new to research to get started. They'll talk about what worked for them and provide a few ideas and resources to get your started. Send us a Text Message. Support the Show. Send your questions to InsideUXR@gmail.com Visit us on Linkedin, Facebook, Instagram, X (Twitter) or our webs…
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#153 - Security-Minded UX with Caroline Morchio of Dashlane
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In our Season 3 finale, Erin and Carol are joined by Caroline Morchio, Head of UX at Dashlane, a credential management platform. Their conversation explores UX research best practices at a security-minded organization like Dashlane, highlighting other what teams can bring to their own work. Caroline shares the ways she structures the UX team to sup…
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Episode 4 - What's the difference between quantitative and qualitative research?
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Drew and Joe discuss the differences between doing quant and qual research. They'll talk about what might fall into each category, and when you might use quant or qual research to answer a given research question. Send us a Text Message. Support the Show. Send your questions to InsideUXR@gmail.com Visit us on Linkedin, Facebook, Instagram, X (Twitt…
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Episode 3 - Why is a dry run/soft launch so important?
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Why are a dry run or soft launch so critical? What's the difference between the two? Today, Drew and Joe will walk through what each one is, what they're good for, and why they're critical for your research. Send us a Text Message. Support the Show. Send your questions to InsideUXR@gmail.com Visit us on Linkedin, Facebook, Instagram, X (Twitter) or…
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Episode 2 - How do I get stakeholder buy-in?
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In today's episode, Drew and Joe discuss ways to get stakeholder buy-in, and ways you can bring UX Research to your organization. Send us a Text Message. Support the Show. Send your questions to InsideUXR@gmail.com Visit us on Linkedin, Facebook, Instagram, X (Twitter) or our website, at www.insideUXR.com Credits: Art by Kamran Hanif Theme music by…
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Introducing Inside UXR. In our first episode, meet your hosts, Drew and Joe. They'll discuss their backgrounds, what got them into UXR and what you can expect from the podcast. Send us a Text Message. Support the Show. Send your questions to InsideUXR@gmail.com Visit us on Linkedin, Facebook, Instagram, X (Twitter) or our website, at www.insideUXR.…
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uxcon special: Designing for Complex UIs and Measuring UX with Vitaly Friedman┃#40
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Tina interviews Vitaly, a UX Leader, speaker, and co-founder of Smashing Magazine. Vitaly will host a full-day workshop on designing complex UIs on September 18th, the warm-up day for uxcon vienna 2024, followed by a talk on measuring UX and design impact on September 19th. Their discussion covers aspects of user experience, choosing the right desi…
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What are the challenges and opportunities of AI for ResearchOps?
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In this episode, Jess Lewes from Kaluza, Jared Forney from Okta, and Tim Toy from Adobe tackle this great ResearchOps question: "What are the challenges and opportunities of AI for ResearchOps?" Around halfway in, Ned Dwyer, the co-founder and CEO of Great Question, shares his point of view on the topic. Hosted by Kate Towsey, Chief Cha Cha and aut…
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#152 - The Future of Research in Three Trends with Jo Widawski of Maze
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Erin and Carol are joined by Jo Widawski, founder and CEO of Maze, to discuss the major findings from their "Future of User Research" report, which unearthed three trends animating researchers, PMs, and founders alike: 1) the demand for research is growing, 2) research democratization empowers stronger decision making, and 3) new technology—like ge…
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uxcon special: The Power of Collaborative Research | Feyikemi Akinwolemiwa | #39
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Feyikemi, a senior user researcher and strategist, joins host Tina to discuss her upcoming talk at uxcon vienna titled "Co creation, the power of collaborative research among niche user groups." Feyikemi shares her journey from architecture to user research, discussing how she connects with specialized user groups through empathy and collaboration.…
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#151 - Improving Your UX Research Efficiency with Auzita Irani of AirBnB
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Erin is joined by Auzita Irani, a research manager at AirBnB to discuss being a more efficient user experience researcher. In today's work world, resources—time, budget, headcount—always seem to be in limited supply. How can we balance these things along with other important elements of our research practices? Auzita has been thinking about "doing …
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You're at a crossroads. Should you stay in academia, or jump into industry to pursue user experience research? Paolo shares his thoughts on the most common pitfalls you should consider before you make the leap into the unknown.By Paolo Parigi and Joe Gonzales
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#150 - The Future of UX Research with Judd Antin, Dave Hora, and Christiana Lackner
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It's our 150th episode! To celebrate, we brought together three thought leaders for a discussion about UX research's future. Erin and Carol are joined by Judd Antin, Dave Hora, and Christiana Lackner, who bring over 40 years of combined experience in UX research, both as practitioners and leaders. This wide-ranging conversation combines our guests'…
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uxcon special: Human Connection in a World of AI | Katy Mogal | #38
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Katy Mogal, an expert in design and research, joins Tina to discuss her upcoming talk at uxcon vienna 2024. Scheduled for September 20, Katy, alongside her colleague Markos Grohmann, will explore the theme "Designing for Connection in a World of AI: Love-Bots, Googly-Eyed Roombas, and the UX Quandary of Anthropomorphic Products." They delve into th…
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#149 - Research Tactics for Designers & PMs with Tyler Wanlass of CommandBar
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In this episode, Erin and Carol sit down with Tyler Wanlass, lead product designer at CommandBar, to explore practical strategies for conducting user research without a dedicated research team. They dig into techniques that designers and product managers can use to gather valuable insights efficiently, especially in resource-constrained environment…
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[Ep. 44] Dealing with my dad's mental illness w/ Mary Michael
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This is a difficult but inevitable conversation - how to support your parents as they pass. As an only child, I tear up even thinking about this topic. It was one of the toughest conversation I've had in my life, but my parents and I have discussed how they wish to be treated post life.Mary shares her experience in dealing with her brilliant father…
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uxcon special: Deep Listening with Indi Young | #37
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Meet Indi Young, a renowned UX expert, as she joins host Tina Ličková to share details about her upcoming full-day workshop on "Listening Deeply." Indi will discuss her workshop's focus on deep listening and understanding user cognition, offering practical techniques to uncover users' underlying thoughts and emotions through non-directed interviews…
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Do UXR Leaders Need Advanced Degrees? (Part 2)
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In this episode, Paolo and Joe build upon their discussion in EPISODE 8 about whether UXR Leaders should have an advanced degree, and they unpack why they hold these beliefs. Get ready for some intriguing surprises! ==== Music Credit ==== "Sardana" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 4.0 License http://cr…
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Do UXR Leaders Need Advanced Degrees? (Part 1)
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UX Researchers come from many different backgrounds. But when it comes to research leadership, do we think a Master's or PhD is necessary? Or maybe it's a nice-to-have? ==== Music Credit ==== "Sardana" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 4.0 License http://creativecommons.org/licenses/by/4.0/…
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[Ep. 43] Bringing more women into the C-Suite | Bhavana Smith
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I probably won't enter C-Suite at my current company. But have I daydreamed about rising higher up the org? Absolutely. This was a fun one to record because it itched my own curiosity. ❓ What do you do when you feel your career is stuck? ❓ Why (and how) women should brag at work ❓ What you (and your company) can do to bring more women into the C-Su…
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#148 - Connecting Research to Revenue with Claudia Natasia of Riley AI
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In this episode, Erin and Carol tackle one form of research impact growing in importance and necessity: revenue. Their guest is Claudia Natasia, co-founder and CEO of Riley AI. Before starting Riley, Claudia grew product teams at early-stage companies and worked in the financial industry. These experiences showed her the importance of linking user …
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[Ep. 42] Why I felt relief after being laid off w/ Amanda Handy
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Amanda is one of the most infectiously vivacious co-workers I've had the privilege of working with. So I was surprised when she shared her experience of burning out while working in tech. Having gone through several burnouts myself - in an odd way, it was heartening to commiserate and empathize. Plus the advantage of getting inspired by Amanda's re…
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How do you explain what UX Researchers do to someone outside of tech? How many times do you see confusion glaze over their eyes after your response. In this episode, Joe and Paolo discuss how they handle this question, and why it's so hard for people to understand what UX Researchers do.By Paolo Parigi and Joe Gonzales
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Konstantin Escher | Breaking Down Communication Barriers: Insights from the UXR Meetup | Season 3 #12
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Meet Konstantin, a psychologist and freelance user researcher, discussing his insights at the UXR Meetup by UXtweak with host Tina Ličková. He explores overcoming UX research challenges in companies, breaking down communication barriers, and the vital role of user researchers in aligning departments and achieving business objectives. This conversat…
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#147 - UX Research in Healthcare with Nadyne Richmond
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Erin and Carol explore the complexities of healthcare research with Nadyne Richmond, a healthcare design advisor with a background in big tech who pivoted to healthcare research a decade ago to tackle the pressing issues she saw in the system. Nadyne underscores the nuances of conducting user experience (UX) research within healthcare settings, unp…
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[Ep. 41] Finding career fulfillment in your 30s/40s in tech w/ Cristina Forsstrom
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Cristina packed her bags and moved to San Francisco without a job lined up. She wanted to prove herself, and one day work at a company whose name was instantly recognizable. She made bets on herself and it paid off big time - Cristina became the 30th employee at Spotify in the US. She rode the startup rollercoaster alongside the company, embracing …
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[Ep. 40] Budgeting in NY for my first tech job w/ Eva Bonta (Product Specialist at AlphaSense)
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0:00 Intro3:18 From college degree in Geography to tech5:07 Spotting red flags for roles/career7:20 Budgeting while living in NY9:36 Switching roles in same company12:02 Balancing work/life satisfaction 16:00 Was student loans worth college experience?18:35 Supporting parents financially 20:14 Shifting life perspective after a personal tragedy…
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#146 - Building a UX Research Team From Scratch with Julian Della Mattia of the180
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Erin and special co-host Ben Wiedmaier are joined by Julian Della Mattia of the180 for a deep dive into being UX team-of-one. Julian has been the first user researcher at a number of companies and shares his top to-dos, milestones, and things to consider before accepting such a role. The episode digs into the ways a solo UXR can start making an imp…
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[Ep. 39] What you need to succeed in tech as a Latina | Conversation designer Christy Torres
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Christy was disillusioned with the American Dream. Coming from an immigrant family, she worked hard believing her college degree will be her ticket to success. It was not. What was more important to Christy's success was her hustle (she started her own company when opportunities were slim picking), tenacity (her commitment to hit every networking e…
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Aiden Hirshfield | Grounded Theory and Continuous Discovery | Season 3 #11
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Tina talks with Aiden, a research leader and digital strategy consultant. They discuss the combined power of grounded theory and continuous discovery in UX research. Aiden shares their experiences and perspectives on how these methodologies enrich the understanding of user needs, driving innovation in user-centric design while exploring the interpl…
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Why are UX researchers in industry so focused on the type of methods we use in our daily jobs? Could this be a reason that some of our partners don't understand UX Research's value? In this episode we propose a radical idea; spend less time talking about Qual/Quant/Mixed backgrounds and focus more energy on things like domain expertise.…
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#145 - Kick-Start Creativity Using Desk Research with Victoria Sakal of Wonder
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In this episode, Erin chats with Victoria Sakal, Head of Growth at Wonder, all about desk (or secondary) research—think web searches, checking internal resource libraries (like repositories), or interviewing colleagues. Desk research is a critical step when starting a new project. Victoria shares her framework for thinking about the differences bet…
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[Ep. 38] Don't overthink career changes | How I became a developer advocate at AWS w/ Linda Haviv
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Linda wanted to become a singer. She came from a musical family and had the talent to go professional. However, through her career in music and later on in tv production, she saw how difficult it can be as a women in front of media. So she sought out a career where she can maintain autonomy - by becoming a software engineer. I was fascinated by Lin…
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This Episode is about applying for a UXR role and it will cover the following topics: The importance of understanding the reason why you are applying for a new role What is the current market situation Disappointment is also part of the process The importance of asking yourself the right questions Where are you in your career, Having a plan is esse…
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#144 - The Craft of Sample Sizes with Lauren Stern of WHOOP
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In this episode, Carol and Erin dive into all things research sample sizes with Lauren Stern. No matter your experience with user research, you'll need to recruit folks, making this an evergreen topic. Lauren has coached both new-to-research and junior UXRs on this critical topic and she shares some of her best advice. Lauren shares importance cons…
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At some point in your career, you're going to think about jumping into management. Should you? What danger lurks around the corner? What will management demand of you?By Paolo Parigi and Joe Gonzales
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#143 - Harnessing AI For Better Insights with George Whitfield of MIT and FindOurView
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Carol and Erin welcome George Whitfield, an expert in applying AI to the analysis of qualitative data. George discusses the intricate challenges of leveraging language models to interpret expansive open-ended data (like interview transcripts), emphasizing the importance of context and not just keyword or topic identification. They'll dig into the c…
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Suj Premachandran | Shaping Minds: The Intersection of Spirituality and UX Education | Season 3 #10
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In this episode, Tina talks with Suj, who teaches UX design to kids. Suj combines design and empathy to inspire new thinking. We'll explore Suj's journey, his work's impact, and its significance. The discussion also highlights the connection between design and spirituality. 🔎 Do you want to know more? Check out this episode at: https://www.uxtweak.…
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Are reorgs a necessary evil? Or maybe there is a silver lining to a reorg that you can capitalize on? In this episode we discuss why some reorgs better than others, and what can you do when the winds of change come ablowing.By Paolo Parigi and Joe Gonzales
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[Ep. 37] How I bought my first real estate in my 20s w/ Ashley Jung Kim @Indeed
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I haven't laughed this much in a podcast. Ashley shares her intense affection for The Walt Disney Company, while sprinkling in her career journey - from the start of her career at Time Inc. (she built some amazing memories while living with her grandma + saved enough to buy her first home afterwards), to her work experience taste tasing ice cream a…
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#142 - Quantifying Research Impact with Ruby Pryor of Rex
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In this episode Carol and Erin are joined by Ruby Pryor, founder of Rex, a consulting firm specializing in UX research and strategic design. They explore the world of measuring the impact of UX research. with Pryor introducing a four-level impact assessment framework. Ruby shares a four-level assessment framework and the conversation moves to prior…
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[Ep. 36] Onboarding to a new job during COVID w/ Reny Morel ( @Google )
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Reny was deeply influenced by her family. She was inspired by her grandmother's journey and work ethic moving with nothing from DR, to building a life and foundation for her family through #realestate investing in the US. Her older sister also was a positive influence in entering the world of #advertising (though some healthy sibling rivalry had Re…
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Breanna Gentile | Trauma Informed Research: How trauma and UX comes together | Season 3 #9
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In this episode, Tina Ličková talks with Dr. Breanna Gentile about integrating psychological principles into UX design, focusing on trauma-informed practices. They explore how understanding users' emotional and psychological backgrounds can inform better design decisions. Dr. Gentile emphasizes cultural sensitivity, the blend of qualitative and qua…
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[Ep. 35] Drawing healthy boundaries at work w/ Trishna Sharma (@Meta)
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Meet fun, bubbly, and charismatic senior PM, Trishna Sharma! I particularly enjoyed hearing her experience on preferring B2C over B2B work satisfaction, as well as her prioritizing work life balance. The burnout experience that led her to protecting healthy boundaries at work was no fun, but she came out as a stronger PM as a result. Come hear Tris…
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