Best Unrelated Works Podcasts (2026)

1
Inside the Agentic CRM Enterprise: How Autonomous Sales, Service, and Knowledge Agents Redefine Enterprise Customer Operations (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 25 ... 37:56

18h ago37:56

37:56

This episode provides a deep look into the architecture and operating model of an agentic CRM environment. We examine how specialized agents—spanning sales assistance, lead generation, content creation, service escalation, and knowledge management—work together as an integrated system. Rather than replacing humans, these agents augment teams by han…

1
AI Agents in Commerce: Redesigning Sales, Buying Journeys, and Go-To-Market Execution for Speed and Precision (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 24): CX with SG 42:07

18h ago42:07

42:07

This episode dives into how AI agents are reshaping commerce by automating decision-making across complex buying and selling motions. We explore how intelligent agents support account planning, deal configuration, pricing decisions, and customer engagement—dramatically reducing friction for both sellers and buyers. The discussion illustrates how mu…

1
Why AI Strategy Is Enterprise Transformation: Moving Beyond Pilots to Structural Change and Long-Term Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 23): CX with SG 43:51

18h ago43:51

43:51

In this episode, we discuss why AI can no longer be treated as a technology initiative or isolated innovation effort. Instead, AI strategy is enterprise transformation—reshaping operating models, governance, risk management, and leadership accountability. We explore the dangers of fragmented adoption, unmanaged autonomy, and disconnected data strat…

1
The Five Senses of Strategy: How Organizations Sense, Interpret, and Act in Complex Environments (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 22): CX with SG 37:47

18h ago37:47

37:47

This episode introduces a sensory model of organizational strategy—how enterprises perceive signals, interpret meaning, and respond effectively. We explore why many organizations fail not from lack of intelligence, but from poor sensing and delayed response. The discussion connects strategy to awareness, feedback loops, and execution readiness. Lis…

1
Post-M&A CX Integration: Designing a Customer Experience Blueprint That Unlocks Real Synergy (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 21): CX with SG 38:11

18h ago38:11

38:11

This episode explores why customer experience is often the missing link in post-merger integration. We discuss how fragmented systems, brands, and processes create confusion that undermines deal value. The conversation highlights how a CX blueprint aligns customer journeys, data, and execution across merged entities. Listeners will gain insight int…

1
The Seven Pillars of Modern Marketing CX: How Technology Shapes Engagement, Trust, and Growth(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 20): CX with SG 38:13

18h ago38:13

38:13

This episode breaks down the seven foundational pillars that define effective customer experience in modern marketing ecosystems. We explore how data, orchestration, personalization, measurement, and governance work together to create consistent, scalable engagement. The discussion highlights why fragmented MarTech stacks fail to deliver value with…

1
From Clicks to Trust: How the Algorithmic Economy Redefines Value, Influence, and Competitive Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 19): CX with SG 48:47

18h ago48:47

48:47

This episode explores the shift from attention-based digital models to an economy built on algorithmic trust. We discuss how influence, discovery, and decision-making increasingly occur through intelligent systems rather than direct human choice. The conversation highlights why trust, transparency, and credibility now determine visibility and succe…

1
Escaping CX Inertia: The Four Outcomes That Separate Transformational Customer Experience from Incremental Change (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 18): CX with SG ... 35:18

18h ago35:18

35:18

This episode examines why many CX initiatives stall despite significant investment. We introduce four defining CX outcomes that distinguish organizations that truly transform from those stuck in incremental improvement. The discussion explores how misaligned incentives, fragmented ownership, and surface-level metrics reinforce inertia. Listeners wi…

1
Integrating Customer Experience with the Value Chain: How End-to-End Alignment Drives Growth, Trust, and Operational Excellence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 17 ... 34:27

18h ago34:27

34:27

This episode explores why customer experience cannot be optimized in isolation from the broader value chain. We discuss how misalignment between marketing, sales, operations, and service creates friction that customers immediately feel. The conversation highlights how integrating CX into supply, fulfillment, pricing, and service execution improves …

1
Retail CX in the Age of Data: How Customer Platforms Redefine Personalization, Loyalty, and Scale (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 16): CX with SG 35:23

18h ago35:23

35:23

This episode explores how retailers use customer data platforms to compete in highly dynamic markets. We discuss why personalization, speed, and consistency are now baseline expectations. The conversation highlights how unified customer intelligence supports merchandising, marketing, and experience design. Listeners will learn how data-driven retai…

1
CRM and CDP in Concert: Designing Unified Systems for Insight-Driven Customer Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 15): CX with SG 41:00

18h ago41:00

41:00

This episode examines how CRM and customer data platforms work together to create cohesive, intelligent experiences. We explore why treating these systems independently limits insight and execution. The discussion highlights how synchronization enables real-time personalization, operational alignment, and strategic clarity. Listeners will gain a pr…

1
From Fragmented Journeys to Exponential Growth: Designing Integrated Customer Experiences That Scale Revenue (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 14): CX with SG 40:19

18h ago40:19

40:19

This episode explores how integrated customer experiences drive exponential revenue growth. We discuss why disconnected touchpoints create friction, churn, and missed opportunities. The conversation highlights how alignment across sales, service, and product engagement unlocks compounding value. Listeners will learn how experience integration impro…

1
Rewiring Utilities Industry CX for the Customer Era: Integrating Asset, Operational, and Customer Intelligence(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 13): CX with SG 39:13

18h ago39:13

39:13

This episode focuses on how utilities modernize customer experience by unifying asset, operational, and customer data. We explore why legacy utility systems struggle with responsiveness, transparency, and trust. The discussion highlights how integrated data enables proactive service, outage communication, and regulatory alignment. Listeners will ga…

1
Unifying the High-Tech Industry Customer Universe: How Integrated Data Architectures Power Precision and Growth(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 12): CX with SG 34:23

18h ago34:23

34:23

In this episode, we explore how high-tech companies bring together fragmented data universes to drive smarter engagement and execution. We discuss why siloed product, usage, sales, and service data prevents organizations from seeing customers holistically. The conversation highlights how unified data architectures enable faster insights, coordinate…

1
Data Synergy in Automotive: Integrating Product, Vehicle, and Customer Intelligence for the Connected Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 11): CX with SG 39:56

18h ago39:56

39:56

This episode examines how automotive organizations unlock value by integrating customer, vehicle, and product data into a unified operating view. We explore why disconnected data systems limit personalization, service optimization, and lifecycle engagement. The discussion highlights how integrated data enables smarter ownership experiences, predict…

1
Beyond CRM Silos: How Business Architecture Unifies Customer Strategy, Execution, and Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 10): CX with SG 35:59

18h ago35:59

35:59

This episode explores why fragmented CRM systems fail to deliver cohesive customer experiences and how business architecture provides a more durable solution. We discuss how disconnected tools, teams, and metrics create operational blind spots that undermine growth and trust. The conversation highlights how business architecture aligns strategy, pr…

1
The AI-Centric Enterprise Playbook: Redesigning Operating Models, Governance, and Execution for an Autonomous Future (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 9): CX with ... 42:55

18h ago42:55

42:55

This episode outlines what it means to become an AI-centric enterprise—not by deploying tools, but by redesigning how the organization operates. We explore how leadership, governance, talent, and execution models must evolve as AI becomes embedded in daily decision-making. The discussion addresses why traditional hierarchies and approval chains str…

1
From Claims to Credibility: Building Sustainable Brand Equity Through Proof, Transparency, and Operational Truth (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 8): CX with SG 34:58

18h ago34:58

34:58

In this episode, we examine why brand trust today is earned through proof rather than promises. Marketing narratives alone are no longer sufficient—customers, regulators, and stakeholders demand evidence embedded in operations, data, and experience delivery. We discuss how organizations undermine brand equity when claims outpace execution and how c…

1
Engineering Trustworthy AI: Designing, Testing, and Governing the Full AI Lifecycle for Enterprise Confidence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 7): CX with SG 42:28

18h ago42:28

42:28

This episode focuses on what it truly takes to build AI systems that enterprises can trust at scale. We walk through the full AI lifecycle—from design and development to deployment, monitoring, and continuous validation—highlighting why trust cannot be bolted on after the fact. The discussion explores how bias, drift, opacity, and unmanaged autonom…

1
Designing AI Architecture for CX and CRM: Building Intelligent, Governed, and Scalable Customer Systems (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 6): CX with SG 48:33

18h ago48:33

48:33

This episode focuses on the architectural foundations required to support AI-driven customer experience and CRM systems. We discuss how organizations move beyond point solutions to integrated architectures that support intelligence, governance, and continuous learning. The conversation highlights key design principles such as modularity, explainabi…

1
Building a Winning Enterprise Data Strategy: From Fragmentation to Decision-Centric Value Creation (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 5): CX with SG 40:11

18h ago40:11

40:11

This episode examines what separates effective enterprise data strategies from costly, underperforming initiatives. We explore why data value emerges not from accumulation, but from alignment with decision-making, execution, and accountability. The discussion addresses common pitfalls such as siloed ownership, unclear governance, and misaligned inc…

1
Blueprinting the CX Big Data Enterprise: Architecting for Scale, Complexity, and Continuous Intelligence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 4): CX with SG 44:58

18h ago44:58

44:58

This episode explores how enterprises must rethink architecture in a world defined by massive data volumes, real-time decision-making, and continuous intelligence. We discuss why traditional system designs collapse under zettabyte-scale complexity and how modern architectures prioritize integration, governance, and adaptability. The conversation hi…

1
Algorithmic Intelligence in CX-CRM: How Advanced Models Transform Customer Experience, Prediction, and Engagement (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 3): CX with SG 44:15

18h ago44:15

44:15

This episode focuses on the role of advanced AI algorithms in reshaping CRM and customer experience strategies. We explore how predictive models, pattern recognition, and adaptive learning systems enable organizations to anticipate customer needs rather than simply react to them. The conversation covers how algorithms power personalization, churn p…

1
From Static CRM to Living Systems: How Agentic AI Redefines Customer Strategy, Engagement, and Revenue Execution (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 2): CX with SG 35:48

18h ago35:48

35:48

In this episode, we explore why traditional CRM systems struggle to keep pace with modern customer expectations and how agentic AI fundamentally changes that equation. Static records, delayed updates, and manual workflows are replaced by intelligent systems that continuously interpret customer signals and recommend actions in context. We discuss ho…

1
CX Agentic AI and the Continuous Close: Rethinking Revenue Operations for Always-On Decision-Making and Adaptive Sales Execution (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode ... 43:28

18h ago43:28

43:28

This episode examines how agentic AI transforms traditional, episodic sales processes into a continuous, adaptive revenue engine. Rather than relying on static forecasts, manual handoffs, and delayed insights, agentic systems enable organizations to sense, decide, and act across the entire revenue lifecycle in real time. We discuss how autonomous a…

1
Engineering the Agentic Enterprise_ Structural Operating Models, Trust Architectures, and Talent Transformation for Autonomous Intelligence (Season 4 Agentic AI System Architecture Masterclass, Episode ... 46:35

18h ago46:35

46:35

This final episode synthesizes the agentic enterprise vision. We explore how operating models, governance, and architecture converge to support autonomy at scale. The discussion highlights structural transformation rather than incremental change. Listeners will gain a holistic understanding of what it means to engineer an agentic enterprise respons…

1
AI Architecture of Agency_ Agentic Systems as Enterprise Infrastructure (Season 4 Agentic AI System Architecture Masterclass, Episode 11): CX with SG 33:37

4h ago33:37

33:37

This episode positions agentic systems as foundational enterprise infrastructure. We explore how agency changes execution, governance, and scale. The discussion highlights why organizations must architect for agency deliberately. Listeners will gain a strategic view of autonomy as infrastructure. This episode ties together the agentic transformatio…

1
Human – AI Agent Collaboration Models, Escalation Design, and Hybrid Workforce Architecture (Season 4 Agentic AI System Architecture Masterclass, Episode 10): CX with SG 47:49

18h ago47:49

47:49

This episode explores how humans and agents collaborate effectively. We discuss escalation design, shared accountability, and trust boundaries. The conversation highlights why hybrid models outperform full automation. Listeners will gain insight into designing productive human–agent systems. This episode reframes AI as a workforce multiplier. Podca…

1
Safety-by-Design, Determinism & Constraints for Enterprise Agentic AI Systems (Season 4 Agentic AI System Architecture Masterclass, Episode 9): CX with SG 43:59

4h ago43:59

43:59

This episode focuses on designing safety into autonomous systems from inception. We discuss determinism, constraint models, and formal safeguards. The conversation highlights why reactive controls are insufficient. Listeners will gain a deep understanding of proactive safety architecture. This episode is essential for regulated and high-risk enviro…

1
Cost Governance, Economic Control, and Resource Optimization for Enterprise Agentic AI Systems (Season 4 Agentic AI System Architecture Masterclass, Episode 8): CX with SG 45:09

5h ago45:09

45:09

This episode examines cost as a first-class governance concern in agentic systems. We explore economic control planes, usage limits, and policy enforcement. The discussion highlights why financial oversight must be embedded in architecture. Listeners will gain insight into preventing uncontrolled spend and system abuse. This episode connects autono…

1
Trust Architecture for Enterprise Agentic AI Systems_ An Architectural and Governance Handbook (Season 4 Agentic AI System Architecture Masterclass, Episode 7): CX with SG 39:14

19h ago39:14

39:14

This episode explores trust as a system property rather than a policy statement. We discuss enforcement, verification, and accountability mechanisms. The conversation highlights why trust must be engineered, not assumed. Listeners will gain a concrete framework for trustworthy autonomy. This episode anchors agentic AI in enterprise-grade governance…

1
AI Systems Architecture for Autonomous Agentic Identity, Governance, and Runtime Authorization (Season 4 Agentic AI System Architecture Masterclass, Episode 6): CX with SG 37:55

5h ago37:55

37:55

This episode focuses on identity and authority in autonomous systems. We explore how agents are authenticated, constrained, and audited. The discussion highlights why unmanaged identity creates existential risk. Listeners will gain insight into how identity architecture underpins trust and safety. This episode is critical for security and governanc…

1
Systems Engineering Framework Enterprise Agentic AI (Season 4 Agentic AI System Architecture Masterclass, Episode 5): CX with SG 44:32

5h ago44:32

44:32

This episode dives deep into execution-layer architecture for multi-agent systems. We discuss control planes, choreography, and escalation paths. The conversation highlights why execution design determines resilience and predictability. Listeners will gain a systems-level understanding of how autonomous agents operate coherently. This episode is es…

1
Data Architecture & Knowledge Graphs for the Agentic Era_ Systems-Centric Data Foundations for Enterprise AI (Season 4 Agentic AI System Architecture Masterclass, Episode 4): CX with SG 45:44

19h ago45:44

45:44

This episode examines how knowledge must be structured for agentic systems to reason reliably. We explore why ungoverned knowledge leads to inconsistency and risk. The discussion covers ontologies, provenance, and lifecycle control. Listeners will gain insight into how knowledge architecture enables trustworthy decision-making. This episode connect…

1
AgenticAI Universal Context Exchange_ Architecture, Governance, and Enterprise-Scale Management (Season 4 Agentic AI System Architecture Masterclass, Episode 3): CX with SG 43:33

19h ago43:33

43:33

This episode explores how context—not just data—must be governed and shared across agentic systems. We discuss how universal context exchange prevents fragmentation, hallucination, and inconsistency. The conversation highlights schema stewardship, mediation, and enterprise-wide understanding. Listeners will gain clarity on how context architecture …

1
AI AgenticOps and Runtime Reliability for Enterprise Agent Systems_ Lifecycle, Observability, Incidents, and Continuous Assurance (Season 4 Agentic AI System Architecture Masterclass, Episode 2): CX with ... 42:31

19h ago42:31

42:31

This episode focuses on how enterprises operate agentic systems safely in production. We discuss lifecycle management, observability, rollback mechanisms, and failure containment. The conversation highlights why runtime governance is essential once agents act independently. Listeners will gain insight into how AgenticOps enables control without sac…

1
AI Architectural Framework for Enterprise Multi-Agent Systems_ Orchestration, Reliability, and Governance (Season 4 Agentic AI System Architecture Masterclass, Episode 1): CX with SG 38:42

19h ago38:42

38:42

This episode introduces the foundational architecture behind enterprise-grade multi-agent systems. We explore how orchestration, reliability, and governance must be designed upfront to avoid uncontrolled autonomy. The discussion highlights how agents collaborate, escalate, and remain observable within complex enterprises. Listeners will gain a clea…

1
Bonus New Year's Eve Prep: 3 Tips to Start 2026 The ADHD-Friendly Way 10:07

3d ago10:07

10:07

Thanks for listening in 2025 — this short episode shares three simple, ADHD-friendly strategies to start 2026: avoid rigid daily resolutions and try a finite “26 for 2026” list, give yourself a runway in the first week of January to set up habits, and treat changes as experiments with data collection rather than all-or-nothing demands. Join the com…

1
Post Holiday Bonus : Quick ADHD-Friendly Tips to Make Next Year Easier While Packing Up This Year 14:14

4d ago14:14

14:14

Joy shares quick, ADHD-friendly strategies to pack away holiday items so next year is easier — label unused bins, sort wrapping supplies with kids, consume or box up consumables, and assemble a tote of new gifts to give away. She also offers simple ideas like pre-wrapping books for a countdown, creating a ‘month of’ gift rotation, and leaving notes…

1
Getting Wealthy vs Staying Wealthy 41:53

9h ago41:53

41:53

The road to becoming wealthy is often associated with risk taking but preserving that wealth typically requires a very different approach. Donna and Nathan discuss the difficulty many investors experience when the time comes to shift from a high risk to a conservative investment strategy. Also, on MoneyTalk, planning with a five-year time horizon, …

1
Two Problems, One Partnership: Rescue Dogs, Yard Dogs, and the Power of Reciprocity 27:37

1d ago27:37

27:37

What happens when we stop asking dogs to fit our lives — and start building lives that work for both ends of the leash? In this episode of The Human-Canine Alliance Podcast, Stacie sits down with professional dog trainer Kassidy King, owner of Pack Daddy Dog Training to explore how training, responsibility, and reciprocity can transform both dogs a…

1
Finding the Funding 42:10

4d ago42:10

42:10

Financing a home project used to be a no brainier for those with access to home equity, but since the interest rate spike, many homeowners have had to seek other, less attractive options. Donna and Nathan discuss how to weigh alternative funding options for big ticket home expenses. Also, on our MoneyTalk Moment in Financial History, Nathan and Ste…

1
Fairness is Relative 42:09

7d ago42:09

42:09

When it comes to money, notions of “fairness” can vary from person to person — and sometimes within ourselves. Nathan and Donna discuss some scenarios that highlight contradictions in what we consider to be fair when it comes to our money. Also, on MoneyTalk, ways that technology has complicated our financial lives, and Stock Trivia: Battle of the …

1
The K-Shaped Economy 41:39

7d ago41:39

41:39

While 401k balances and the retirement account participation rate have been steadily increasing, nearly 40% of Americans are still at risk of being unable to sustain their present standard of living in retirement. Donna discusses the sharp economic divergence of the past generation between the asset accumulators and the income dependent. Also, on M…

1
From Idea to Demo: Why TH-CA’s Patent-Pending App Matters Right Now 22:10

8d ago22:10

22:10

There are moments in building something where you realize you’ve crossed a line you can’t uncross. This is one of those moments. In this episode, Stacie announces the release of The Human-Canine Alliance’s first-ever app demo—and why it being patent-pending matters right now. Watch the demo: https://humancaninealliance.com/app-demo This conversatio…

1
The Work/Life Balancing Act 41:55

18d ago41:55

41:55

Burnout is all too common in corporate America today, and for those trying to decide if it's time to jump ship to a new career it can be a scary and uncertain time. Nathan talks with Dave Lubelczyk, founder of The Dream Catapult, to discuss his journey of leaving the corporate world behind to help individuals rewrite their story and pursue a lifest…

1
A Stubborn Housing Market 41:55

10d ago41:55

41:55

Since the recovery from the Great Financial Crisis, housing prices have been on a moon shot trajectory, and while the market has shown some signs of cooling, the odds of a meaningful downward price shift remain low. Donna and Nathan discuss the factors that contributed to the inflated housing market, and what it would take to bring the prices back …

1
New Job, New Plan 42:18

10d ago42:18

42:18

When changing jobs, one of the first things you need to address is your retirement plan, and understanding your options is pivotal. Nathan discusses how to approach the decision making process when moving your money to a new employer sponsored plan. Also, on our MoneyTalk Moment in Financial History, Nathan and Daniel tell the story of how John Pie…

1
Holiday Bonus Episode 5 : Rethink Your Holidays - Keep Joy, Drop Obligation 14:54

13d ago14:54

14:54

In the finale of the five-episode holiday bonus series, Joy Loving Home explores family traditions—how to hold on to what brings joy, adapt rituals as families change, and let go of obligations that no longer serve you. The host shares personal Advent examples, a practical check of your pending list to decide what to keep or drop, and invites liste…

1
Holiday Bonus Episode 4: Decorating Tips for Procrastinators 10:03

14d ago10:03

10:03

Day 4 of the Joy Loving Home Holiday series: short, practical ideas to make decorating quick, joyful, and low-stress. Focus on the essentials first (the tree and stockings), let decorations lead you, use mellow instrumental music while you work, and stop when it feels like a chore. A helpful tip: drop a dated note into bins you didn’t use (e.g., “C…

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