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Inside Urgent Care

Urgent Care Association

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Welcome to Inside Urgent Care, the podcast that shares stories from within, you guessed it – the side of healthcare we all know and love, Urgent Care. This is the place for you to hear inside perspectives and authentic conversations from those working in the space. Have a story you'd like to share? Email swulff@urgentcareassociation.org
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Primary Care UK: Let's Learn Together

Dr Munir Adam & the Primary Care UK Team

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Primary Care UK: Let's Learn Together is the podcast for the busy healthcare Professional interested in Clinical updates, System updates, Primary Care Roles, Supervising & Support and Personal wellbeing. Main website: www.primarycareuk.org The multi-professional team ensures that every episode is for all: GPs, Nurses, and all the AHPs (Allied Health Professionals) including Clinical Pharmacists, Physician Associates, First Contact Physiotherapists and Paramedics, Nursing Associates, other do ...
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The official podcast of the National Association of Emergency Medical Technicians (NAEMT) NAEMT is the only national association representing the professional interests of all EMS practitioners, including paramedics, emergency medical technicians, emergency medical responders, and other professionals providing prehospital and out-of-hospital emergent, urgent or preventive medical care. NAEMT members work in all sectors of EMS, including government service agencies, fire departments, hospital ...
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This podcast series shares community empowerment experiences from peer supporters working with Turning Point Scotland in Aberdeenshire helping communities dealing with alcohol and drug problems. Practitioners and peer support workers share how they have used their personal experiences to help at-risk groups supporting recovery from addiction through processes of connection and compassion. Communities play critical roles in public health. The active participation of communities in health serv ...
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In the latest edition of NAEMT Radio, Rob Lawrence discusses State Associations and their relationship with NAEMT with NAEMT Board Member, Melissa McNally, MMSc, BCEM PA-C, NRP and Amy Marsh, Vice President of the South Dakota EMS Association. Melissa, also President of the Florida Association of EMTs and Paramedics and Amy discuss the benefits of …
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Send us a Text Message. THIS EPISODE is about Cultural Awareness. Irina Varlan speaks to two clinicians who have an interest in this area, as they cover important issues such as: How to approach culure conversations, and what language to use when discussing. Important principles to bear in mind. By way of example, there will be a focus on Muslim pa…
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In this edition of NAEMT Radio, President Susan Bailey takes great pleasure in introducing our new Executive Director, Deb Lally. Deb took up post on July 1st, 2024, and host Rob Lawrence invites Deb to tell her back story and her immediate priority and tasks (as directed by the NAEMT Board) for the immediate future. This is our first chance to hea…
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Send us a Text Message. THIS EPISODE: Do you agree there is more that needs doing to detect cancer early, and to treat optimally? This is episode 4 of the 6-part Genomics mini-series, and looks at: Cancer and the role of Primary Care in early diagnosis/detection Using Breast cancer & Lung cancer genomics as examples Highlighting what you, the prima…
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In the second episode of the Inside Urgent Care podcast, we cover various aspects of pediatric Urgent Care with Lynda Gerberg, MD — her path, how the practice is unique, creating autism-friendly centers and more — along with summertime safety concerns and tips. Listen in and don't forget to share your anonymous stories with us by emailing swulff@ur…
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Send us a Text Message. IN THIS EPISODE, doctors Catherine Byrne and Rahul Mohan discuss the critical aspects of managing chronic kidney disease (CKD) in primary care. They explain: the definition, prevalence, and risk factors of CKD, highlighting its association with other conditions such as hypertension, diabetes, and cardiovascular diseases. Led…
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‘Jana Nguyen sits in the back of an ambulance watching live video of the stroke specialists treating the patient she brought to the neurology clinic just 15 minutes earlier. Before reaching the station, a voice interrupts as the dispatch system notifies Jana and her partner, Chip, that they are responding to a call for a sick child. The screen on t…
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Send us a Text Message. Imagine you had a time-bomb inside your body ticking away... now imagine that your GP surgery had the ability to detect it and defuse it, but didn't. How would that make you feel? Familial hypercholesterolaemia is common and dangerous without treatment, yet most cases remain undiagnosed. The condition highlights the key role…
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Ep 33. NAEMT Radio – Legislating for Critical Access Ambulance Designation In this edition of NAEMT Radio we are delighted to welcome back Steve Kroll, NAEMT’s Advocacy Committee Vice Chair, and Chair of the NAEMT PAC Committee to introduce and discuss the concept of Critical Care Ambulance Designation and its associated reimbursement. Steve, and h…
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Send us a Text Message. What you, as a primary care clinician should know about: - Vaping - The General Practice contract deal - GPs getting abused. Emma is a senior nurse and Si is a Paramedic and Advanced Clinical Practitioner. Representing Primary Care UK, they discuss what these news headlines mean for us working in the front line. If you want …
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Welcome to the first episode of Inside Urgent Care. In this episode, we cover current hot topics in the space, including AI, alignment within Urgent Care, experience building for patients, employees, and even payers...and more. Listen in and share your anonymous stories with us by emailing swulff@urgentcareassociation.org Referenced AI webinar seri…
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Mecklenburg EMS Agency NC (MEDIC) achieves a 70% reduction in the use of lights and sirens during responses and a 78% decrease in Medic-involved traffic incidents We are now aware of the academic research and trials underway to reduce the use of lights and sirens during emergency response and transport. In this edition of NAEMT Radio, EMS Lawyer, S…
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Send us a Text Message. THIS EPISODE: Having understood the importance of Genomics in Primary Care, we start the beginning, and cover the basic terms concepts and how we in primary care should move forward when faced with a patient with such a presentation. This is episode 2 of our 6 part series. The episode is about helping you understand Genomics…
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Send us a Text Message. Let's continue the discussion... Please check part 1 if you haven't already. So are PA's replacing doctors? And let's get to the bit that matters most: What should we be doing about this? Quite specifically, what can YOU do about this? This is the SECOND HALF of a discussion in which hosts Munir Adam (the GP) and Marium Hani…
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Recorded at the 2024 NAEMT EMS on the Hill event, Rob Lawrence chats with NAEMT President Susan Bailey and President Elect Chris Way on the bills and issues that are being discussed with elected officials and their staff this year. Urge Congress to Support EMS Reimbursement for Treatment in Place (TIP) NAEMT has long advocated for providing EMS age…
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Send us a Text Message. THIS EPISODE: Do you have any idea about how much of a role Genomics is beginning to play in the care of our patients? Or do you continue to pretend it doesn't matter? We're excited to introduce a 6-part series that demystifies genomics for Primary Care staff. In a manner that is easy-to-understand and grounded in the realit…
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We reach a milestone as we arrive at Episode 30 of the NAEMT Radio Podcast! Joining us for this edition is Henry Lewis, Executive Director of the South Carolina EMS Association and Lieutenant Joseph Coley, of Tazewell EMS, VA. The topic of discussion with host, Rob Lawrence, is EMS Apprenticeship programs, where funding, start up, candidate selecti…
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Send us a Text Message. THIS EPISODE: As a Doctor do you have concerns about the impact of Physician Associates on you, and on patient safety? Or do you welcome their contributions? As a PA are you a welcome part of the team and well supported? As an AHP or Nurse, can you relate to some of the tensions that exist between the professions? This is th…
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Guests for this edition of the NAEMT Radio are NAEMT Medical Director, Dr Doug Kupas, who is medical director for Geisinger EMS and co-director of Mobile Integrated Healthcare for Geisinger Health System and Dr. Joey Johnson is an associate professor of orthopedic surgery and director of clinical research at the University of Alabama at Birmingham.…
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Guests Melinda Wilson, community paramedic in a hospital-based EMS system in the East Tennessee Region and Justin Duncan, CEO for Washington County Ambulance District in rural Missouri join host Rob Lawrence to discuss their respective Community Paramedic / MIH Programs. Despite the demise of ET3, the programs of both guests are thriving and sustai…
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Send us a Text Message. IN THIS EPISODE we look back over the last year's episodes and hear short snippets from some of the speakers. This is so that you can: Re-visit the discussions and recall useful learning Decide if you want to re-listen to the conversation Ask yourself whether you managed to implement the changes that you thought you would De…
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Send us a Text Message. Do any of these things mean anything to you: Shortage of GP appointments! Changing skill mix in Primary Care: Allied Health Professionals. Lucy Letby case & trust in HCPs Why does it affect us? What can we do about it? Dawn and Simon discuss possible implications for Primary Care professionals. Do you agree with them? Dawn H…
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Our guest for this edition of NAEMT Radio is Emily M. Nichols, MD. Dr Nichols is board certified in both adult and pediatric emergency medicine and has worked in the cities of New York, Philadelphia, and Baton Rouge in addition to New Orleans. Additionally, she has also worked in community clinics in urban and rural settings in the US, Costa Rica, …
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Send us a Text Message. THIS EPISODE features a discussion on the critical issue of air pollution and its significant impact on health. Experts from London share insights on the pervasive problem, though the topic is highly relevant UK wide. They discuss different sources of pollution, health effects and the current climate change crisis, and the r…
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“There are no negatives for building a youth serving or facing EMS Training opportunity in your area – none! We have talked about how it leads to career opportunities; we’ve spoken to how young people can change the economic future of their families, on an even more practical level, young people can become empowered to help shape the wellness and l…
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Send us a Text Message. IN THIS EPISODE: Really get to understand mental health, both for yourself and for your patients. Co-host, Irina Varlan speaks with Matt Elswood, about the complexities of mental health conditions, stressing the importance of understanding mental health better rather than offering oversimplified solutions. Elswood emphasizes…
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NAEMT Radio Host Rob Lawrence welcomes returning guests, Immediate Past Presidents, Bruce Evans and Matt Zavadsky to discuss urgent issues surrounding the Ground Emergency Medical Transportation (GEMT) payment. NAEMT has recently written to CMS to address their actions in withholding approval of recently submitted State Plan Amendments (SPAs) citin…
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Ep 24. NAEMT Radio – Treatment in Place and Transport to Alternate Destinations In this edition of NAEMT Radio we chat to Matt Zavadsky, Chief Transformation Officer for MedStar Mobile Healthcare in Fort Worth, Steven Kroll, MHA, EMT, executive director and volunteer chief of Delmar-Bethlehem EMS in Albany County, New York and Regina Crawford, advo…
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Send us a Text Message. IN THIS EPISODE Claire and Munir from the PCUK team talk to Rachel Morris about the challenges in General Practice in these turbulant times with evolving roles and uncertainties. She explains how to think about this differently, in order to not only survive, but to thrive. SPECIAL THANKS to our guest speaker: Dr Rachel Morri…
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Happy New Year! Its 2024 and NAEMT Radio begins its second year with a conversation with NAEMT President Susan Bailey. Susan and NAEMT Radio host Rob Lawrence assess the year 2023 and discuss 2024, upcoming events, activity and legislation. Susan reinforces her key points that EMS Practitioners must be paid for the work they are doing, that they ar…
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Send us a Text Message. IN THIS EPISODE: Munir Adam discusses the common issue of lower back pain with an expert in the field who: starts by reminding us about the basics, red flags and then also the need for patient education and empowerment to manage their own pain, instead of relying solely on strong analgesia. He also discourages unnecessary sp…
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Send us a Text Message. IN THIS EPISODE: Does the global war and conflict affect your role in Primary Care? Co-hosts Dawn Hunt and Munir Adam discuss the challenges healthcare professionals face due to global conflicts. Referring to the emotional toll and distress caused by news of the wars, they delve into how healthcare professionals should maint…
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In this edition of NAEMT Radio Rob Lawrence, NAEMT Member and Lighthouse Leadership Mentor talks to returning guests, NAEMT president Elect, Chris Way, Fire Chief, Kootenai County Fire & Rescue and Brian Stennett of the Palatine Fire Dept. In this final edition of 2023, the subject of local or Regional Healthcare Coalitions are discussed. Chris and…
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In this edition of NAEMT Radio Rob Lawrence, NAEMT Member and Lighthouse Leadership Mentor talks to Matt Philbrick, Manager GMR Life Global Medical Response, Shannon Watson, Regional Practice Administrator, BJC Corporate Health and Nicholas Mutter B.S., NRP, Boston EMS. Discussions center on ways to introduce and maintain a culture of workforce eng…
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Send us a Text Message. IN THIS EPISODE: Are you doing justice to your patients with Learning disability? Irina Varlan interviews senior pharmacist Alison Barr to discuss the important topic of Learning Disability. The discussion underlines the importance of extra effort in assisting these patients access healthcare services because they may face m…
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Send us a Text Message. IN THIS EPISODE Co-host Emma Borders updates Munir Adam and all of us on the current position of Covid-19. Has the danger really gone away? How common is it now? And, most importantly, what should we be doing in Primary Care? The episode will summarise the current position, and focus on vaccination. As well as being part of …
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In this edition of NAEMT Radio Rob Lawrence, NAEMT Member and Lighthouse Leadership Mentor talks to the 2023 Paramedic and EMT of the Year. Paramedic Richard “Ricky” Battle of LA County Fire Dept, CA and EMT Wayne Chan from Monroe Volunteer Ambulance, Monroe, NY. Ricky is an instructor, lifelong learner, and one of the most sought-after preceptors …
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Send us a Text Message. IN THIS EPISODE: Are we fulfilling the rights of our homeless patients? Munir Adam has a conversation with Keith and Carla who work at a GP Practice that treats homeless patients. They share their experiences, insights, and suggestions for how each of us, wherever our practice is based, can provide a better service for this …
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James O. Page, the founding father of modern EMS in the United States, had a vision to create a mentorship program for EMS practitioners to guide and support them in achieving their leadership goals. He called it the “EMS Lighthouse Leadership Program.” Although Jim passed away before he could implement the program, other leaders in EMS inspired by…
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In this edition of NAEMT Radio, Rob Lawrence, NAEMT Member and Lighthouse Leadership Mentor talks NAEMTs Advanced Medical Life Support, Forth Edition with Drs Douglas Kupas, Vince Mosesso and Jon Krohmer.AMLS remains the gold standard of education for emergency medical assessment and treatment. Endorsed by the National Association of EMS Physicians…
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Send us a Text Message. THIS IS part 2 of 2 on the topic of Advance Care Planning, and here we consider: The difference that a care plan can make What it should include What format that it can take The Universal Care Plan as being an example of this. SPECIAL THANKS to our guest speakers: Dr Eva Kalmus, Interface Medicine GP Sutton Health and Care @…
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Send us a Text Message. IN THIS EPISODE: Where did all these new roles come from? We take head-on what could arguably be described as the biggest change in Primary Care for a long time - the transformation of the workforce. Well embedded GPs and nurses know it, and the newcomers know it. But what does this mean? Why is it happening? How do we get i…
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In this edition of NAEMT Radio Rob Lawrence, NAEMT Member and Lighthouse Leadership Mentor talks cyber security and disaster preparedness with NAEMT Disaster Preparedness Committee Chair David Blevins. David highlights the current risks to our office based and vehicle borne IT equipment as well as discussing the types of attack they could (or are) …
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Send us a Text Message. THIS EPISODE is about why Advance Care Planning is so important for Primary Care. Clinicians should: Understand why Advance Care Planning is so important The significant difference that planning can make to those critical stages in life Barriers, misconceptions and needs. How each of us can do the right thing when in that si…
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In this edition of NAEMT Radio Rob Lawrence, NAEMT Member and Lighthouse Leadership Mentor talks to Steven Kroll, Chair of the NAEMT EMS Political Action Committee (PAC) and NAEMT President Elect, Chris Way, also Chair of the NAEMT Advocacy Committee. Collectively they discuss that Advocacy on behalf of the EMS profession is an important responsibi…
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Send us a Text Message. THIS EPISODE: Beware - patients can READILY read what you've entered in their notes! Munir Adam talks to Dr Devin Gray, a GP very much involved with patient access to records, and in fact, despite not being their employee, was invited by NHS England to present the subject. Q: How ready do you feel that patients will readily …
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Ep.15 NAEMT Radio – TBI with Dr Deb Stein. In this edition of NAEMT Radio Rob Lawrence, NAEMT Member and Lighthouse Leadership Mentor talks Traumatic Brain Injury with Deborah M. Stein MD, MPH, the R Adams Cowley, MD Professor in Shock and Trauma at University of Maryland Medical Center. Rob and Dr Stein discuss both moderate and severe cases of TB…
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Send us a Text Message. IN THIS EPISODE we briefly visit the role of the GPA (General Practice Assistant) and consider how this can let us focus more on the things that we'd like to do. - An overview of the GPA role is provided by a representative of NHS England. - Munir Adam has a conversation with a recently qualified GPA about her role - We cons…
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In this edition of NAEMT Radio, Rob Lawrence, NAEMT Member and Lighthouse Leadership Mentor, is joined by Matthew J. Levy, DO, MSc, FACEP, FAEMS, Deputy Director of Emergency Medicine, Special Operations and Associate Professor of Emergency Medicine and Surgery from Johns Hopkins University & Medicine. Dr Levy is also NAEMT’s medical director for i…
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