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The Cha Cha Club is a members' club for full-time ResearchOps professionals. Every year, we partner with amazing companies to help Club members share their expertise and advance the field of ResearchOps. This time, we partnered with Great Question, the all-in-one UX research platform, to produce a limited-edition, six-part podcast series that tackles the great questions facing ResearchOps professionals today. Every episode features a panel of Club members discussing a great ResearchOps quest ...
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What assumptions or beliefs would the ResearchOps profession benefit from letting go of?
48:08
48:08
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In this final episode, Jenna Lombardo from Workday, Kasey Canlas from Genesys, and Stephanie Kingston from Cisco tackle this great ResearchOps question: "What assumptions or beliefs would the ResearchOps profession benefit from letting go of?" Around halfway in, Ned Dwyer, the co-founder and CEO of Great Question, shares his point of view on the to…
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What are the pros (and cons) of ResearchOps reporting into research versus other ops, like ProductOps or DesignOps?
55:43
55:43
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55:43
In this episode, Stephanie Marsh from Springer Nature Group, Ed Lyon from Wise, and Shane Olbourne from MongoDB tackle this great ResearchOps question: "What are the pros (and cons) of ResearchOps reporting into research versus other ops, like ProductOps or DesignOps?" Around halfway in, Ned Dwyer, the co-founder and CEO of Great Question, shares h…
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How can I build a compelling business case to convince leadership to establish the first ResearchOps position in the company?
51:20
51:20
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51:20
In this episode, Emily Wever from Appfire, Shannon Lu from IKEA, and Bryna Tsai from Verily tackle this great ResearchOps question: "How can I build a compelling business case to convince leadership to establish the first ResearchOps position in the company?" Around halfway in, Ned Dwyer, the co-founder and CEO of Great Question, shares his point o…
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What steps should ResearchOps take to transform its relationship with research into a strategic partnership rather than an administrative service?
51:06
51:06
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51:06
In this episode, Pedro Vargas from Banco do Brasil, Caitlin Faughnan from GitLab Inc., Carina Cook from theScore, and Carolyn Morgan from Cisco tackle this great ResearchOps question: "What steps could ResearchOps take to transform its relationship with research into a strategic partnership rather than an administrative service?" Around halfway in,…
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In a democratised research environment, how can ResearchOps support the needs of a centralized UXR team while catering to an "army" of People Who Do Research?
53:06
53:06
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53:06
In this episode, Lauren Galanter from Elsevier, Emily DiLeo from The Current, and Daniel Gottlieb from Microsoft’s Developer Division tackle this great ResearchOps question: "In a democratised research environment, how can ResearchOps support the needs of a centralised UXR team while catering to an "army" of researchers?" Around halfway in, Ned Dwy…
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What are the challenges and opportunities of AI for ResearchOps?
46:50
46:50
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In this episode, Jess Lewes from Kaluza, Jared Forney from Okta, and Tim Toy from Adobe tackle this great ResearchOps question: "What are the challenges and opportunities of AI for ResearchOps?" Around halfway in, Ned Dwyer, the co-founder and CEO of Great Question, shares his point of view on the topic. Hosted by Kate Towsey, Chief Cha Cha and aut…
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