In this podcast, we discuss the impact of the global recession on shipping and logistics companies, the lessons learned, and how business process outsourcing can help shipping and logistics companies weather economic downturn and prepare for growth as the economy improves.By Jaison Augustine, Vice President, WNS Industrial and Infrastructure Services

In this podcast, we discuss with Manish Vora the key takeaways from the Annual CFO survey that polled over 100 senior finance executives in organizations with revenues of over 3 billion USD from US and UK. Hear Manishs perspective on the top findings of the survey - the various issues that todays CFOs are challenged with, their priorities and the s…

In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage Business Process Outsourcing to improve their sales and distribution function.By Rajesh Desingu, Vice President, WNS Insurance Services

In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage Business Process Outsourcing to improve research and analytics across the core insurance function.By Rajesh Desingu, Vice President, WNS Insurance Services

In this podcast, we discuss with Rajesh Desingu on how insurance companies can leverage business process outsourcing to improve the product development function.By Rajesh Desingu, Vice President, WNS Insurance Services

In today’s episode, we’ll discuss with Jaison why he believes that shipping and logistics companies need to leverage Business Process Outsourcing to survive the current economic turmoil more so now than ever before.By Jaison Augustine, Vice President, WNS Industrial and Infrastructure Services

IIn today’s episode, we will discuss with Daniel his point of view regarding which clients can accelerate realization of ‘procure to pay’ transformation and why is it important right now.By Josh in conversation with Daniel Wollenberg, Global Head, WNS Business Transformation Services

In this podcast, we discuss with Todd Dirks on how outsourcing should be viewed by Travel and Leisure companies, as a strategic means of process improvement and not just a reactionary cost savings initiative.By Josh in conversation with Todd Dirks, Vice President, WNS Travel and Leisure Services

In this podcast, we will discuss with Arijit his thoughts on effective change management - probably the single most important thing which differentiates success from failure for companies worldwide. Listen to examples of companies adopting key change management principles as part of their overall outsourcing plans and programs.…

In this podcast, we will discuss with Anish how companies are leveraging knowledge processes to gain sustainable competitive advantage in today's unique business environment. Listen to a perspective on the concept of Knowledge Process Outsourcing (KPO) and how leading companies are benefiting from it by establishing knowledge centers of excellence.…

In this podcast, we will discuss with Brian the trends he's seeing in the CPG industry; what are some of the strategies CPG companies need to adopt to come out the economic crisis intact and some very interesting concepts in outsourcing that are emerging.By Josh in conversation with Brian Welsh

In this podcast, we will discuss with Deborah Kops, Chief Marketing Officer at WNS Global Services, why she believes that companies need to leverage business process outsourcing to survive the current economic turmoil – more so now than ever before. Deborah has a unique perspective on the outsourcing industry, having served in executive positions a…

In this podcast, we discuss with Amitabh Bose, the concept of predictive analytics - which is clearly emerging as a tool to increase marketing ROI. Leveraging predictive analytics to determine events before they have occured - such as predicting how consumers are going to behave in the future - helps companies alter marketing strategies to increase…

In this podcast, we discuss with Manish Vora the latest trends in finance and accounting outsourcing, clearly one of the fastest growing areas in the outsourcing scene. We also talk to Manish about Business process utility. With contradicting reports about demand for F & A services either increasing or declining - hear from someone who is front and…