Get off the page with Bob and Alexis: A deeper - but less formal - look at the issues that matter to the people of Newcastle and Weston County. Join the reigning Wyoming Journalist of the Year and a former president of the Wyoming Press Association as they dive deeper into the topics that deserve a little different look.
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The hospitality workforce is changing rapidly, which means the industry is looking for its next generation of leaders. This podcast series is dedicated to teaching people how to lead a team. From the Washington Hospitality Association, ORLA, with Chris Jenson of the Table Group.
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Learn about the great food, restaurants, and foodservice supporting businesses in the Pacific Northwest through interviews with industry leaders. Brought to you by the Washington Hospitality Association.
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As service professionals, our belief is that talking about love should not simply be relegated to the domain of music and art. We agree with the late, great Tina Turner when she sings What's Love Got To Do With It? Well, everything. In this Service Love podcast, you will experience conversations with hospitality professionals, including world class concierge, entrepreneurs, business owners and corporate executives around the world on how they express service love. Thank you for joining us in ...
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Bob and Alexis take you off the page this week to talk about personnel — and how local officials could talk a lot more about it in open meetings if they can be professional and avoid being personal. They focus in on the ongoing transition at the hospital in the wake of the CEO's departure, and they answer your questions about the potential future r…
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Episode 22 — It Didn't Have to Happen This Way
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Bob and Alexis go off the page to autopsy the community's showdown with hospital leadership and the role the newspaper played in the events that unfolded. Find out why the News Letter Journal took up the fight, and why the newspaper's publisher, Bob, made a personal appearance in the fray. We take a look at the aftermath of the showdown — including…
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In the wake of a series of high profile staffing changes, Bob and Alexis lay out the bloody trail the Weston County Health Services board has taken over the course of the past year — and how that trail has created a culture of fear at the local hospital. We share our own history of conflict with the current board's leadership, and give you a look a…
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D.O. Gibson - Canadian Rapper and Motivational Speaker
42:30
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D.O. Gibson - Canadian Rapper and Motivational Speaker JLR X LURA Lifestyle Privée Magazine - https://publuu.com/flip-book/link/9957804 Learn more about Stiel and Steadman Stiel and Steadman Service Solutions InstagramBy Mary Steadman, Holly Stiel
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Episode 20 — Weston County to Washington D.C.
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39:42
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The Weston County Commissioners fired the opening shot in a battle that has been brewing for over ten years, and Bob and Alexis go off the page to discuss the possible reactions from Cheyenne — and the potential (and potentially unlikely) ramifications on this year's election. We also review the legislature's tumultuous budget session, the governor…
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The News Letter Journal makes the news again when a fresh round of "newspaper wars" get sparked over an advertising campaign for problem gambling awareness that is awarded to the NLJ - to the chagrin of our competitor. We celebrate Sunshine Week by demanding more sunshine from hospital leadership...and it doesn't sound like they appreciated it. Bob…
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Amy Finsilver - General Manager at XV Beacon Hotel
45:35
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Amy Finsilver is the General Manager at XV Beacon Hotel. JLR X LURA Lifestyle Privée Magazine - https://publuu.com/flip-book/link/9957804 Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel LinkedinBy Mary Steadman, Holly Stiel
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The biennial rapid fire budget session of the Wyoming State Legislature is in full swing — and will be over before you know it! So Bob and Alexis devote the entire episode to sharing their perspective on a fiery first week in Cheyenne, and take you off the page to help you understand what it might all mean for you. From removal repeals and denier d…
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It has been a wild start to 2024 for some local boards, and Bob and Alexis go Off the Page to take you deeper into the changes at the Weston County Commission, a strange and confusing beginning for the hospital's new CEO, a new guard taking charge of the Newcastle School Board, and a city police department that has made the newspaper for all of the…
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Diana Nelson is the Master of Hospitality. She was the Head of Sales at Four Seasons Residences, Head of Sales of Millenium Tower, 20+ year as Concierge at Grand Hyatt and Former President of Les Clefs D’Or, USA. JLR X LURA Lifestyle Privée Magazine - https://publuu.com/flip-book/link/9957804 Learn more about Stiel and Steadman Stiel and Steadman S…
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Local officials like to make a big deal about protecting the confidentiality of citizens of our community, especially juveniles, and they use it as an excuse to withhold a whole lot of information from the newspaper — and from you! This week, Bob and Alexis go off the page to explain the News Letter Journal's policies and processes for covering cou…
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Pete Cohen - The People’s Coach Speaker, Podcaster, Bestselling Author TV Personality, Performance Coach
43:06
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With over 30 years of experience in psychology and human behaviour, Pete Cohen, the People’s Coach, has changed thousands of lives for the better. Pete Cohen is a distinguished speaker and presenter. He is a motivational and performance coach to the corporate sector, as well coaching both individuals and teams. Pete is a highly successful author wi…
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Sarah Dandashy - Travel and Hospitality Expert & Best Selling Author "Hospitality From Within"
40:02
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Sarah Dandashy is a Travel and Hospitality Expert, and Best Selling Author of "Hospitality From Within" With over 18 years of luxury hotel experience, Sarah is proud to have worked at some of the top hotels in the country--from The Peninsula, Four Seasons, Fairmont Hotels, and The London West Hollywood. For 15 of those years, Sarah was a hotel conc…
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Episode 15 — Digging Into the Dogies with Sonja Karp
38:17
38:17
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Bob and Alexis welcome News Letter Journal Sports Editor Sonja Karp back to the podcast to catch up on the fall sports season and take a first look at the upcoming winter season. Find out how some of the Dogie programs progressed through a rebuilding year, and get an early line on some teams that are poised to take the next step. The temperatures a…
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Adam Isrow - President, Hotel Operations of Wolff Urban Management and Co-founder of GoConcierge
37:11
37:11
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Adam Isrow is the President, Hotel Operations of Wolff Urban Management and Co-founder of GoConcierge. Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman Lura Lifestyle Management Mary Steadman Linkedin Mary Steadman Instagram Stiel and S…
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Episode 14 — Choosing the News with Walter Sprague
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Bob and Alexis welcome NLJ videographer — and two-time Wyoming Press Association Photojournalist of the Year — Walter Sprague back to the show to talk about the news we choose...and the news that chooses us. Go off the page to hear how community journalists approach the good, bad and ugly aspects of the stories we have to tell in small towns like N…
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Randy Santos - Chief Concierge at Fairmont Doha & International President of Les Clefs d'Or
51:08
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Randy Santos is the Chief Concierge at Fairmont Doha and the current International President of Les Clefs d'Or. Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman Lura Lifestyle Management Mary Steadman Linkedin Mary Steadman Instagram St…
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Episode 13 — The "This is Why We Have a Podcast" Podcast
50:21
50:21
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Bob and Alexis roll without a guest in this episode so they can venture Off the Page on a series of issues being confronted by various local governments in Weston County. The News Letter Journal invites you to take a deeper look at everything from the city council's ongoing debates over the city's police force to the school board's desire to implem…
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Shujaat Khan - Chef Concierge Intercontinental Washington DC - The Wharf
37:16
37:16
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Shujaat Khan is the Chef Concierge at Intercontinental Washington D.C. The Wharf. Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman Lura Lifestyle Management Mary Steadman Linkedin Mary Steadman Instagram Stiel and Steadman Service Solut…
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Episode 12 — For the People with Don Taylor
1:00:09
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Bob and Alexis welcome Weston County Commissioner Don Taylor to the program to discuss the often daunting challenges they've faced in bringing transparency and accountability to the county commission, and acknowledge that there are still plenty of battles to be fought in the quest to make local government more responsive to its citizens. No punches…
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Episode 11 — Sticker Shock Showdown with Walter Sprague
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News Letter Journal Photographer/Videographer Walter Sprague returns as our first two-time guest to discuss this month's marathon city council meeting and what it may mean for the relationship between residents and the council moving forward. Bob and Alexis weigh in on the newspapers role in getting information out to the public, and the NLJ trio e…
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Robert Marks - Chef Concierge San Diego Omni Hotel, Vice President of UICH International & Past President of Les Clefs d’Or USA
39:57
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Robert Marks is the Chef Concierge at the San Diego Omni Hotel, Vice President of UICH International & Past President of Les Clefs d’Or USA. Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman Lura Lifestyle Management Mary Steadman Linked…
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Episode 10 — Newspapers and You with Darcie Hoffland
1:09:19
1:09:19
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Bob and Alexis welcome Wyoming Press Association Executive Director Darcie Hoffland for a special one-hour long discussion about Wyoming newspapers and the important role they play in the battle for government transparency. We invite you to go off the page for this in-depth bonus length episode where we discuss the First Amendment of the US Constit…
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Managing Editor Kim Dean joins Bob and Alexis and three of Wyoming’s longest serving journalists take you WAY off the page to talk about the changes they’ve seen in their industry and in their small community over the course of their careers at one of the nation's top newspapers. They touch on how busy life has become in the little towns in rural A…
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Tom Wolfe - Chef Concierge & Director of Heritage at Fairmont San Francisco - Founder and Past President, Les Clefs d’Or USA, President, Northern California Concierge Association
37:38
37:38
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Tom Wolfe is the Chef Concierge & Director of Heritage at Fairmont San Francisco and Founder and Past President, Les Clefs d’Or USA, President, Northern California Concierge Association. Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman …
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Maria Wittorp - Chef Concierge at The Mark Hotel, New York
36:59
36:59
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Maria Wittorp is the Chef Concierge at The Mark Hotel, New York. Learn more about Stiel and Steadman Stiel and Steadman Service Solutions Instagram Linkedin Holly Stiel Thank You Very Much Inc Holly Stiel Linkedin Mary Steadman Lura Lifestyle Management Mary Steadman Linkedin Mary Steadman Instagram Stiel and Steadman Service Solutions addresses th…
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Episode 8 — Seize the Dogie with Sonja Karp
53:51
53:51
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Newcastle's veteran sports reporter Sonja Karp (we call her the "Ruler of the Sports Galaxy") goes off the page with Bob and Alexis to bring Dogie nation up to speed on the state of Newcastle High School athletics. The award-winning Karpe Dogie columnist talks about the year that was and the year to come at NHS, including some memorable campaigns f…
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Episode 7 — Keeping Your Eye on the News with Walter Sprague
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Bob and Alexis go off the page - er, the camera - with News Letter Journal photographer/videographer Walter Sprague. The NLJ News Team takes you behind the scenes of Weston County's newest news scene - our rapidly expanding YouTube Channel. Walter and Alexis talk about the personalities behind the local news, and the way they've reacted to having t…
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In part two of this conversation, Washington Hospitality Association President & CEO Anthony Anton is joined by his Oregon Restaurant & Lodging Association counterpart, Jason Brandt. The two discuss leadership with Shannon McMenamin of the McMenamin's chain of brewpubs, breweries, music venues, historic hotels and theater pubs. Shannon shares her l…
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Episode 6 — Weston County Republican Party Chair Kari Drost
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51:35
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Bob and Alexis go off the page with Weston County Republican Party Chair Kari Drost, who is also an elected official (hospital board) and was one of three citizens who joined the News Letter Journal as co-Plaintiffs in the successful lawsuit against the Weston County Commissioners over the use of an illegal secret ballot to fill a vacant seat in th…
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Northwest Hospitality Leadership Podcast: Shannon McMenamin
25:38
25:38
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In this episode, Washington Hospitality Association President & CEO Anthony Anton is joined by his Oregon Restaurant & Lodging Association counterpart, Jason Brandt. The two discuss leadership with Shannon McMenamin of the McMenamin's chain of brewpubs, breweries, music venues, historic hotels and theater pubs. Thank you to our sponsor, the Clean B…
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Episode 5 — Talking Trails with Caleb Carter
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Caleb Carter of the Weston County Natural Resource District joins Bob and Alexis to promote the Cave Man Fun Run and Flying V Trails Day on May 20, 2023 a few miles north of Newcastle. Caleb talks about the growing popularity of hiking and biking, and about the wealth of trails and outdoor recreation opportunities available to locals and visitors a…
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Episode 4 — Learnin' Bout Learning with NMS Principal Tyler Bartlett
30:31
30:31
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It's been a wild school year, but Newcastle Middle School Principal Tyler Bartlett said his staff and students are sprinting to a strong finish, and hoping for a peak performance on the annual WyTOPP State Assessment. As a single mom, Alexis is ready for the school year to end too, but said it has been a surprisingly productive and satisfying year …
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Northwest Hospitality Leadership Podcast: Frank Welton and leadership, part 2
20:06
20:06
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Washington Hospitality Association President & CEO Anthony Anton discusses leadership with Frank Welton, former regional vice president of Hilton International and a recent recipient of the Burtenshaw Lifetime Achievement Award. In part two of Anthony's conversation with Frank, the two talk about leading a new generation of teams. Frank also talked…
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Mayor Pam Gualtieri becomes our first-ever guest on the Top of Main Podcast, and discusses the recent lockdowns at local schools and the impact those incidents (and the response of officials from different agencies) may have on the dispatch control issues that have plagued Newcastle and Weston County for decades. The mayor also gets to Grill the NL…
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Frank Welton's Four principles of leadership
19:42
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Washington Hospitality Association President & CEO Anthony Anton discusses leadership with Frank Welton, former regional vice president of Hilton International and a recent recipient of the Burtenshaw Lifetime Achievement Award. In this conversation, Frank reflects on his 50-year career in hospitality and his own 4 Principles of Leadership: Taking…
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Alexis talks about what it was like to be a mom with a kid in a locked down school, while also being the reporter relaying important information to the community as it was being released by the school district. We also talk again about the ongoing battle to educate the community about Wyoming's open meetings and public records laws, and about the r…
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Bob and Alexis discuss some challenges local boards have recently faced when it comes to adherence with the open meetings and public records laws in Wyoming, but we express optimism in the direction most local officials are taking when it comes to transparency. We also take a little time to celebrate the achievements of some of the community's youn…
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Bonus Episode: The Northwest Hospitality Leadership Podcast highlight show
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Over the last year, Washington Hospitality Association President & CEO Anthony Anton has discussed many of Patrick Lencioni's books on leadership with Chris Jenson of the Table Group. This month, we've put together this overview of each book. Click here to learn about Table Group and what they can do for you. You can find Patrick Lencioni's books a…
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Episode 11: The 6 Types of Working Genius, part 2
28:55
28:55
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In this month's podcast, Washington Hospitality Association President & CEO Anthony Anton sits down with Chris Jenson of the Table Group to talk ab out the book, "The 6 Types of Working Genius" by Patrick Lencioni. The two are joined by Richard Boyles, president of Merete Hotel Management and Jenn Pickett, director of people & culture of WenSpok. T…
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Episode 10: The 6 Types of Working Genius
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Hello and welcome to the Northwest Hospitality Leadership Podcast. Today's broadcast is brought to you by US Bank. Click here to learn about US Bank's credit card processing program. Thank you for sponsoring this podcast. In this month's podcast, Washington Hospitality Association President & CEO Anthony Anton sits down with Chris Jenson of the Tab…
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Episode 9: The Four Obsessions of an Extraordinary Executive - Organizational Clarity
42:14
42:14
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Washington Hospitality Association President & CEO Anthony Anton sits down with Chris Jenson of the Table Group to talk about the book, "The 4 Obsessions of an Extraordinary Executive," and how organizational clarity can help your business. This broadcast is brought to you by US Bank--click here to learn about US Bank's credit card processing progr…
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Episode 8: The Five Dysfunctions of a Team - Results
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35:10
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Washington Hospitality President & CEO Anthony Anton sat down with Brian Moreno, a co-owner of a franchised business organization with McDonald's in Othello, Wash., and Conrad Venti owner of Venti's Cafe and Basil & Board in Salem, Ore. The three talk about the book “The Five Dysfunctions of a Team,” by Patrick Lencioni. They focus on how the team …
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Episode 7: The Five Dysfunctions of a Team - Trust
32:33
32:33
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Washington Hospitality Association President & CEO Anthony Anton is joined by Tina Patel, managing director of Alko Hotels in Eugene and Beaverton Ore., and Carla Barajas, owner-operator of Azteca Restaurants in Spokane. With them is Chris Jenson, a consultant with Table Group. Today, we'll talk about the book the "Five Dysfunctions of a Team," by …
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Episode 6: The Five Dysfunctions of a Team--Conflict
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This month, Washington Hospitality Association President & CEO Anthony Anton, Barbara Sidway of the Geiser Grand Hotel in Baker City, OR, and Donna Moodie from Marjorie Restaurant in Seattle discuss the 5 Dysfunctions of a Team with Chris Jenson of Table Group. Thank you to our sponsor, U.S. Bank. Click here if you would like to know more about our…
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This month, Washington Hospitality Association President & CEO Anthony Anton is joined by Andy Cho, president of S1 Hospitality Management and Dean Griffith, the president of Old Spaghetti Factory International. The three talk about being vulnerable to earn the trust of their employees as they discuss the book, "The 5 Temptations of a CEO," by Patr…
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Episode 4: The Truth About Employee Engagement
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By Washington Hospitality Association
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In this episode of the Northwest Hospitality Leadership Podcast, Steve Hooper from Ethan Stowell Restaurants and Jennifer Grosclaude of Columbia Hospitality discuss the book “The Motive,” by Patrick Lencioni: The difference between reward-centered and responsibility centered leadership. The two are joined by Washington Hospitality Association Presi…
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In part 2 of our discussion of, "The Ideal Team Player: How to recognize and cultivate the three essential virtues," Washington Hospitality Association President & CEO Anthony Anton is joined by Taran Patel, vice president of A1 Hospitality Management in the Tri-Cities and an officer of the Asian-American Hotel Owners Association and Lane Hoss, vic…
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In this first episode of the Northwest Hospitality Leadership Podcast, Washington Hospitality Association President & CEO Anthony Anton is joined by Taran Patel, vice president of A1 Hospitality Management in the Tri-Cities and an officer of the Asian-American Hotel Owners Association and Lane Hoss, vice president of operations at Anthony's Restaur…
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