Join hospitality leadership guru , luxury hotelier, and thought leader Arthur Keith and some of his brilliant, inspiring, and honest friends as they explore the four pillars of exemplary hospitality.
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In this final episode of Season One, Arthur welcomes special guest David Chu as they explore empowering your people to do the right thing --- but with a twist!By Arthur Keith
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In this episode, Arthur and the Squad explore climbing the corporate ladder in the hospitality industry, and whether changing organizations or staying put is a better move strategically -- particularly during the pandemic rebound.By Arthur Keith
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The hiring process is stressful enough but throw in COVID and just watch everyone crumble. In this episode, Arthur and the squad discuss how to view the interview process, effective methods of preparing for the interview including figuring out who you’re speaking with, how to answer common yet important questions, and, ultimately, how to put your b…
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Having all the answers isn't always the best solution to the problem. In this episode, Arthur & the squad explore advanced leadership techniques in managing your staff, including when to solve, when to teach, and when to observe your staff as they navigate through the course of resolving daily workplace challenges.…
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If you're happy and you know it, clap your hands! Well, what if you don't want to clap your hands?! Prompted by listener feedback, Arthur & the Squad offer up pro advice on how to lead during less than sunny times in the hospitality sector.By Arthur Keith
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Join Arthur and Radley as they discuss how to lead with a people-first, experience-driven, relationship-focused approach, so that you too can bring about true transformations!By Arthur Keith
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In this episode, Arthur welcomes hospitality veteran Radley Medina and they share their secrets to reinventing the hospitality landscape from both the property level and a personal career level.By Arthur Keith
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“All of us light up a room: some when we enter, and some when we leave.” In today’s podcast, join Arthur and members of the squad as they help you light up rooms like never before --upon entering, of course!By Arthur Keith
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Good plans don’t fail people -- people fail good plans! In today's episode, join Arthur and the squad as they turn half-empty glasses into half-full glasses and make work a happier place for everyone to spend their days.By Arthur Keith
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As we roll into 2021, let's come together and celebrate the life and achievements of Dr. Martin Luther King. In honor of this great leader, join Arthur as he discusses leadership from the perspective of Dr. King , how Dr. King's legacy has impacted Arthur's career, and how it can impact your career too.…
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Arthur rings in the new year with thirteen tips to make your leadership journey through 2021 the best year everBy Arthur Keith
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2020 has been a year like no other! Many of us feel like we've been run over by a train that we never saw coming. Given the uncertainty and disruptions experienced in 2020, what's next?By Arthur Keith
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In this episode we are joined by special guest Dave Roberts, a 20+ year veteran of Marriott Hotels and current instructor at Cornell University's School of Hotel Administration. We discuss the challenges and opportunities of working for a small company, and strategies for building knowledge, growing leadership skills, and increasing promotability i…
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Inspired by the recent headlines of great leader Mark Cuban's recognition of ex-Dallas-Maverick Delonte West's dire need for mental health services, Arthur and the Squad unpack how to be an empathetic leader, with boundaries, and minimized risk.By Arthur Keith
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Managing Up : You Have to Manage Your Boss
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Anyone who’s ever worked for a boss who is disorganized, scatterbrained, or simply overworked knows how difficult it can be to figure out exactly what’s expected of them. If you find yourself in such a situation, you generally have two options. You could grit your teeth and try to endure the uncertainty. You could also try your hand at “managing up…
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What a horrible way to spend half of your waking hours, doing something you don’t enjoy. Fortunately it doesn’t have to be this way. There are people all over the world, who couldn’t stand their job, dropped it for doing something they enjoy, and are now far happier. Great leaders pursue their passions with strong conviction and great energy, which…
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By Arthur Keith
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Coming December 1, 2020 The What Do You Stand For Podcast! Brought to you by Hospitality Industry Expert | Business Evangelist | Author | Social Entrepreneur Arthur Keith, this podcast will help you get yourself right in the area of your life where you spend the most time: WORK. Arthur and his co-hosts will be here to discuss the topics that corpor…
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