Best Airbnb Superhosts Annette Grant Podcasts (2024)

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399. Short-Term vs. Mid-Term Rentals: Which Is Right For You? 59:28

1h ago59:28

59:28

We’re excited to welcome Jon Styer, a real estate broker and owner of Styer Real Estate Professionals and Styer Hospitality Co., a short- and mid-term rental management company in Columbus, OH. Led by Jon and his wife, Sara, Styer Hospitality has grown to more than 50 doors under management in just over a year. But Jon has been in the real estate s…

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398. Hosting Hotline: The Backup Plans Every Host Needs In Place 16:43

2h ago16:43

16:43

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Leslie asks: I want to ask y'all about backup plans. I've heard you talk about what to do if internet goes down. I do not have a backup plan for this, so I wanted to hear about that. I …

1
397. Deep Dive Into The State Of The STR Industry with Rent Responsibly 59:51

5d ago59:51

59:51

We’re thrilled to welcome Alexa Nota and Dave Krauss, co-founders of Rent Responsibly. Rent Responsibly is a community building and education platform on a mission to support short-term rental operators. They bring people in the STR community together, promote fair and reasonable regulation, and give hosts the tools they need to advocate for themse…

1
396. Hosting Hotline: What’s The Best Mattress For My Short-Term Rental? 12:59

7d ago12:59

12:59

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Diana asks: I am trying to furnish my first Airbnb, and I'm in the throes of figuring out which mattress to choose. You mentioned a hybrid, and I can't find links to the one you recomme…

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395. How To Build Community Around Your Short-Term Rental Business 1:07:19

12d ago1:07:19

1:07:19

Today, we’re excited to pass the mic to one of our longtime Hosting Business Mastermind members, Tanya Rooney. Tanya interviewed us for her podcast, Tribe Builders, and we’re sharing the full conversation here. Through our Hosting Business Mastermind, Tanya found her tribe in the short-term rental space. The women she met in the mastermind helped i…

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394. Hosting Hotline: How Can I Make Wildlife Warnings Clear Without Scaring Off Guests? 14:06

14d ago14:06

14:06

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Vanessa asks: I have a pet-friendly apartment on 5 acres in rural Florida and added 7 wildlife warnings to my welcome book. Is this too much information, or is it better to warn guests …

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393. We Bought Land (Part 4): Why We Stopped Construction & How We’re Pivoting Our Strategy 43:33

19d ago43:33

43:33

Curious about what's going on behind our latest investment in the 134 acres of Hocking Hills? We’re diving into why we told our construction team to stop, how we're preparing to approach private money lenders, and the fun (and challenges) we’re facing with this glamping project. We also discuss how we approached working with someone to create finan…

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392. Hosting Hotline: Setting Boundaries with Owners on Guest Privacy & Security Cameras 13:43

21d ago13:43

13:43

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Delilah asks: How do I address concerns with property owners who constantly monitor security cameras and update me on guests' activities, without offending them or jeopardizing our work…

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391. Revenue Management 101: How to Track Growth & Optimize Your Strategy 1:01:56

26d ago1:01:56

1:01:56

Today, we're excited to welcome back a familiar face, Colleen Prochaska, a key player in our property management team, managing everything from guest services to revenue management. In this episode you’ll get a peek inside our in-depth quarterly meetings where we review how things are going and where we're headed in our short term rental business. …

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390. Hosting Hotline: How Do I Transition from Short Term to Midterm Rentals During the Winter Season? 20:40

28d ago20:40

20:40

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Matthew asks: Should I switch to a midterm rental strategy to address our slow winter season and if so, what’s the best website for leads? How can I protect my property against potentia…

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389. What is a Short-Term Rental Chargeback? And How To Avoid Them with Keith Brady 1:02:15

1M ago1:02:15

1:02:15

Today’s expert guest is Keith Brady. Owner of Florida Vacation Rental Law, he’s Florida's leading authority on vacation rentals. Keith has dedicated his career to the vacation rental industry and offers counsel to governments, businesses, and individuals. Keith’s here to give us the cold hard facts about vacation rental chargebacks. The truth is, y…

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388. Hosting Hotline: How Do I Charge Guests for Damage at My Vacation Rental? 15:14

1M ago15:14

15:14

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. John asks: I'm in a ton of Facebook groups, and the most common question I'm seeing is… Should I charge for this or that? It could be a stained towel, a broken plate, a mark on a chair,…

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387. How to Run a Modern (and Clean!) Hostel with Hawaii’s Hostel Guys, Mike and Nate 58:58

1M ago58:58

58:58

Today’s expert guests are the owner/operators of Howzit Hostels, a growing brand of hostels based in the Hawaiian Islands. Michael and Nathan discuss their journey beginning with investing in short-term rentals to scaling up to commercial and hospitality properties. They currently own two hostels, one in Maui and the other on the Big Island of Hawa…

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386. Hosting Hotline: What Makes a Firm (and Fair) Vacation Rental Co-Hosting Contract? 15:42

1M ago15:42

15:42

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Suzie asks: I am new to co-hosting and I want my contract to be thorough, but not too nitpicky. What are some items you would add to your co-hosting contract today that you didn't think…

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385. Finding Big Success With A Micro Resort: The Secrets To Experiential Hospitality with Isaac French 1:01:54

2M ago1:01:54

1:01:54

Today’s expert guest is Isaac French, the visionary creator behind Live Oak Lake, a stunning 7-cabin landscape hotel nestled in the heart of Texas. Having recently sold the venture, Isaac is now channeling his passion and expertise into Experiential Hospitality, a vibrant community and masterclass program for elite hospitality entrepreneurs. In thi…

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384. Hosting Hotline: How To Choose The Best Property Management Software For Your Business 19:38

2M ago19:38

19:38

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Marie asks: We are wondering if we should get a PMS. We have four properties. They're all on Airbnb, and they're doing well. We're about to bring on a fifth and we're wondering if now i…

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383. Secrets From Managing a $150M Vacation Rental Portfolio in Cape Town, South Africa 1:06:39

2M ago1:06:39

1:06:39

Today’s expert guest is Nick Taylor, driver of strategic direction at Nox Cape Town Villas & Apartments in South Africa, and steward of its real estate portfolio worth more than $150M USD. With an educational background in hotel operations, he saw early career success for a top hotel brand in London. After learning how to manage a top-of-class oper…

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382. Hosting Hotline: Do the Bedrooms in Your Airbnb Need to Include Dresser Storage? 11:45

2M ago11:45

11:45

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Katie asks: We're about to start our first short-term rental. My question right now is… How important is it to have drawers in the bedrooms? I currently don't have drawers. I don't real…

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381. Airbnb Guest Complaints: Why We Should Stop Bashing & Start Serving 40:50

2M ago40:50

40:50

In today’s episode, we’re getting (painfully) real. We felt the need, after seeing a flood of negativity in online STR spaces, to bring this all back to its foundation – why do we work in hospitality, anyway? What does it mean to truly serve the guest? And, how can we go above and beyond in that mission? As open and honest as ever, we recount some …

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380. Hosting Hotline: Airbnb Damage Claim Best Practices 18:23

2M ago18:23

18:23

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Megan asks: I have a question about how to handle an incident that occurred in one of my units. Some event or incident occurred that caused significant damage. This included wall repair…

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379. No Cleaners, No Problem? An STR Hosting Master Shares His Secrets 1:08:46

2M ago1:08:46

1:08:46

Today’s expert guest is our new friend, Louis Andrews, President and Director of OVO Network, a company specializing in the short-term rental of high-end mountain chalets in authentic destinations, primarily in the French Alps. We met Louis on our castle STR retreat, and knew he’d provide great insight for our listeners. Under his leadership, OVO N…

1
378. Hosting Hotline: My City Banned Airbnb! What Are My Options? 11:10

2M ago11:10

11:10

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Megan asks: I live in the Dallas, Texas area and I am getting into the Airbnb business. I really wanted to start one in my local area, first, but Dallas recently banned short-term renta…

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377. TFV on the Road: Live Networking with STR Professionals in Austin, TX 1:06:34

3M ago1:06:34

1:06:34

Today’s special episode comes to you live from the showroom floor of the 3rd Annual IMN Short-Term Rental Forum in Austin. We sit down with a few expert attendees; recap our findings from presenters, sessions, and roundtables; and start to apply new lessons to our own businesses. Denise Poteet, from Safari for the Soul Glamping in Marble Falls, giv…

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376. Hosting Hotline: Should I Add a Hot Tub to My Airbnb Listing? 9:39

3M ago9:39

9:39

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Elaine asks: We have an outdoor tub, but we do not have a hot tub. We've been getting some feedback from guests wishing that we had a hot tub. I would love to know a great brand, tips f…

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375. Richard Vaughton on Airbnb’s Biggest Issues, Growth Opportunities & Future Outlook 1:05:19

3M ago1:05:19

1:05:19

As owner and co-founder of a European rental management company overseeing 900+ properties, Richard Vaughton has significant experience in short-term rentals and property management. He’s also got some surprising takes on where our industry is headed in the near and long term future. Uniquely plugged into the industry, and endlessly experienced wit…

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374. Hosting Hotline: Vacation Rental Damage Waiver Programs 101 14:30

3M ago14:30

14:30

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Betsy asks: I wanted to talk about damage waivers using companies like Waivo. I'm using Waivo specifically and encountering some significant challenges. I quickly learned that the gener…

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373. We Bought Land (Part 3): Reality Check on Glamping Site Timelines, Financing & Construction 40:36

3M ago40:36

40:36

We’re making progress on our Hocking Hills glamping project with cabin demo, prefab purchases, and creative financing. Check in for an honest, relatable recollection of the development process from two eager investors knee deep in a long term legacy build. First, we take you behind the scenes on Day 1 of cabin demo, a delightfully quick process wit…

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372. Hosting Hotline: How (and Why) to Add Celebration Upsells to Your STR Listing 13:14

3M ago13:14

13:14

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Elaine asks: We get a lot of couples that stay at our romantic gazebo cottage. I had a guest that reached out to me who wanted to know if we have any add-on packages to help celebrate a…

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371. They Banned Vacation Rentals in Our City — Now What? 52:49

3M ago52:49

52:49

Today’s expert guest is Ellyn Vollmer. She’s got a wild pain-to-purpose story that many hosts will find eerily familiar. She and her husband Devin live in Pittsburgh, PA and recently launched their first STR property in Oceanside, CA after a long and winding road filled with false starts and regulatory red tape. We talk all about how their six-mont…

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370. Hosting Hotline: How Should You Handle Parties at Your Vacation Rental? 12:35

3M ago12:35

12:35

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Brandy asks: We host on a 10-acre property. We also live on this 10-acre property. But we continue to have guests that will break our terms and conditions, even though it is stated very…

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369. Secrets to Scaling: How I Managed 175 Listings on a Remote Mediterranean Island 57:55

4M ago57:55

57:55

Today’s expert guest is Lisa Roads, a seasoned short-term rental professional, whose journey began as a property investor in her early twenties. As Lisa continued to grow her property portfolio, she recognised the potential for early adoption in an emerging market in Cyprus. This investment move created the opportunity to start her second business …

1
368. Hosting Hotline: Can I Use Fabric Headboards in My Short-Term Rental? 9:12

4M ago9:12

9:12

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Melissa asks: I am going to be a new host, and I have a question about bed frames and headboards. I have a couple headboards that are upholstered. What are your thoughts about using tho…

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367. We Stayed in a Castle! European Short-Term Rental Industry Review 40:50

4M ago40:50

40:50

In today’s solo (duo?) episode, we unpack an expansive recent experience we shared in England, learning about this amazing industry. From an STR business retreat hosted in a towering castle, complete with moat, to the Short Stay Summit 2024 in London – we’ve come home with a wider and more full picture of what hosts are doing and seeing around the …

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366. Hosting Hotline: Five-Star Patio Amenities to Differentiate Your Vacation Rental Listing 12:02

4M ago12:02

12:02

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Patrick asks: It's Patrick with Farmhouse805 on the beautiful central coast of California. I have a big question for you… We've been having a lot of success with our STR. We've got a ni…

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365. Hosting Mastery Spotlight: How I Built a 60-Door Rental Company on 100% Referrals 45:23

4M ago45:23

45:23

Today’s expert guest is Colleen Chrien, a hyper-engaged member of our Hosting Business Mastery Method, mom of four young kids, and owner of Picket Fence Properties and Fully Furnished Charleston where she manages a portfolio of 38 long-term rentals and 21 furnished rentals – a mix between short, mid, and long term listings. We learn all about how s…

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364. Hosting Hotline: Does My Security System Camera Break Airbnb Rules? 9:03

4M ago9:03

9:03

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Becky asks: I have an ADT security system and my control panel has a little camera on it. It takes a picture of the person who is setting or disabling the alarm. Nobody ever sets the al…

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363. The History of Vacation Rentals: Back to School with Brumby McLeod, Ph.D. 53:18

4M ago53:18

53:18

Today’s expert guest is the ultra-informed researcher and short-term rental historian, Brumby McLeod, Ph.D., an associate professor at the College of Charleston, School of Business in the Department of Hospitality & Tourism Management. He is also a research fellow with the Office of Tourism Analysis and the Riley Center for Livable Communities. The…

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362. Hosting Hotline: Quick Recap of Airbnb Summer Release 2024 15:15

4M ago15:15

15:15

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Taylor asks: Can you please break down the Airbnb summer release for us? What do we need to know? Thank you so much. Can't wait to hear your response. (00:01:13) What’s New with the Air…

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361. We Bought Land (Part 2): How to Use ChatGPT in Your Vacation Rental Competitive Analysis 38:08

4M ago38:08

38:08

Welcome back to this dedicated series on the acquisition, set-up, and launch of our brand new Hocking Hills vacation rental project. In this episode, we update listeners on the actions we’ve taken since signing the deal, hard decisions we’ve already made, and what’s coming up next. Golden nuggets include how Sarah has leveraged artificial intellige…

1
360. Hosting Hotline: Should Direct Bookings Earn More Revenue Than OTAs? 13:14

5M ago13:14

13:14

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Angela asks: One of my properties has a 60% direct booking rate. I'm trying to figure out the best way to adjust my pricing so that my net earnings on a direct booking is slightly highe…

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359. Why Dynamic Pricing Should Be Your #1 Priority as an Airbnb Host 46:58

5M ago46:58

46:58

Welcome back to the officially unofficial Money Making May, where we have a full month’s worth of content all around pricing profitable properties with PriceLabs! Today’s expert guest is our very own Chief Operating Officer, Colleen Prochaska! Colleen brings over ten years of hospitality experience as a hotel General Manager for Marriott and Hilton…

1
358. Hosting Hotline: Summer Grilling Safety Tips for Airbnb Hosts & Co-Hosts 12:12

5M ago12:12

12:12

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Samantha asks: What's your take on grills at a short-term rental? I always wanted to stay away because I'm terrified someone will burn down our brand new houses. But we recently had an …

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357. My Airbnb Burnt Down! AirCover vs. STR Insurance Spotlight 58:39

5M ago58:39

58:39

Today it’s time to get serious – as serious as a catastrophic house fire. With no exaggeration, it is essential that any short-term rental host, or aspiring host, listen into this entire episode. This week’s expert guest is Nicholas Libertin. He and his wife live in the Cleveland area and host a vacation rental in Fort Lauderdale, Florida. His area…

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356. Hosting Hotline: Quick Tips for Using PriceLabs Dynamic Pricing Software 12:21

5M ago12:21

12:21

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. A listener asks: I already use dynamic pricing strategies in my business right now. I see that Airbnb is making some changes to their fees. The host fee for me is going up from 3% to 15…

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355. What Are Typical Seller Financing Terms? (And Is It Worth It?) 1:03:44

5M ago1:03:44

1:03:44

Welcome to the officially unofficial Money Making May, where we have a full month’s worth of content all around pricing profitable properties with PriceLabs! Today’s expert guest is Michael Lacalle, a teacher, husband, and father of two who stumbled into house hacking as a means to afford living on the Central Coast of California. From there, he go…

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354. Hosting Hotline: Details on Airbnb’s New Indoor Camera Policy (Starting TODAY) 14:39

5M ago14:39

14:39

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Russell asks: Hosts are seeing so much out there right now about cameras and Airbnb. I have one on my front porch. Is this still okay? Can you guys cut through all the noise and tell us…

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353. Kristie Wolfe: How I Launched The Big Idaho Potato Hotel (and More!) 1:08:02

5M ago1:08:02

1:08:02

This week’s expert guest is Kristie Wolfe, creative off-grid builder and short-term rental superstar. With her one-of-a-kind projects, her focus is on creating unforgettable guest experiences, not just accommodations. Kristie is not only the builder in her business, she is also the designer, and she crafts some of Airbnb's most sought-after wishlis…

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352. Hosting Hotline: Pros & Cons of Converting From STR to MTR Bookings 16:40

5M ago16:40

16:40

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Kendra asks: We purchased a property, my husband's pipe dream, in western Wisconsin on the trout streams where he grew up fishing. We launched it on Airbnb and VRBO in March. It's calle…

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351. Scaling a Hospitality Empire: Motel, Wedding Venue, Co-Hosted STRs & a Boutique Hotel 57:44

6M ago57:44

57:44

Today’s expert guests are Austin and Karlee Phippen, operators of an expanding portfolio of hospitality brands and businesses in scenic Northern New Mexico. Starting in just 2019, they’ve already built an empire in Chama – from boutique hotel rooms, a 16-room motel, a dozen co-hosted properties, and a sprawling ranch wedding venue. With Austin’s ba…

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350. Hosting Hotline: Managing Guest Expectations for Airbnbs in Revitalized Neighborhoods 13:28

6M ago13:28

13:28

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between. Bri asks: How do I prepare guests for nuisance neighbors? I have a neighbor who lives two houses down and he is senile. He does get really chatty and he has doomsday stories. The other …

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Airbnb Superhosts Annette Grant Podcasts

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