Talent Hub Talk is a podcast dedicated to giving you your Salesforce fix, featuring insights and real-life stories from Trailblazers, community leaders and those in the ecosystem with a valuable perspective to share. Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub, the Salesforce Recruitment Experts.
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How businesses need to evolve for the future, and navigate AI to deliver a connected customer experience with Chad Lieberman
43:13
43:13
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43:13
In today's episode we're joined by Chad Lieberman, Founder and CEO of FutureFuture. Chad has been a Salesforce specialist for over 12 years, often working at the forefront of the technology and solving problems with the latest that Salesforce has to offer. Chad talks through some of the biggest challenges he has faced over the years, how he approac…
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Streamlining e-commerce through the use of Salesforce integration with Mikel Lindsaar
42:23
42:23
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42:23
In today's episode, we’re joined by Mikel Lindsaar, CEO and founder of StoreConnect. Mickel talks us through his background and how he came to work in the software space, and we look at where the idea for StoreConnect came from, as Mikel explains the journey from idea to product to customer. Mikel talks through the decision to stop doing implementa…
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A spotlight on Sales Cloud success: Kerry Townsend's journey from Mechanical Engineer to Salesforce expert and author of the Sales Cloud Implementation Handbook
1:00:25
1:00:25
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1:00:25
In today's episode, we’re joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook. In the episode, we explore Kerry's background, where the idea for the book came from, and then de…
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Analysis of the ANZ Salesforce Market in Q2 2024
6:33
6:33
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6:33
In today’s episode, Ben summarises the second quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers and which specific job titles are being advertised, which sectors are hiring, whether contracts are being extended, plus what market sentiment is looking like as we head into Q…
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A spotlight on CPQ and Salesforce Industries with Michal Komarzynski
34:59
34:59
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34:59
In today's episode, we’re joined by Michal Komarzynski. Michal is the Global Lead for CPQ and Salesforce Industries at IBM, currently based out of Miami. We discussed Michal's background and consulting career to date, specialising in CRM Systems for Telecommunications companies. He shares his experience working in different countries and the cultur…
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Potential red flags for Salesforce hiring managers with Ben Duncombe
20:12
20:12
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20:12
In this week's episode, Ben discusses potential red flags which, over his years of experience working in the Salesforce recruitment space, can often be telltale signs that somebody's experience might need investigating further. He highlights the issue of candidates holding multiple jobs simultaneously and the challenges of detecting this. He also a…
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The ANZ Salesforce Manager's Survey 2024: Insights (PART 2) with Ben Duncombe
16:57
16:57
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16:57
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he b…
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The ANZ Salesforce Talent Survey 2024: Insights (PART 1) with Ben Duncombe
25:50
25:50
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25:50
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-sal…
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Transitioning from Developer to Salesforce CTA: A mindset shift and the power of a study group with Vipul Jain
39:31
39:31
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39:31
In today's episode, we’re joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia. Vipul s…
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Building and launching a product, overcoming challenges during development, and wearing multiple hats as a business owner, with Matt Robison
41:02
41:02
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41:02
In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approa…
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Analysis of the ANZ Salesforce Market in Q1 2024
8:00
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8:00
In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes. We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners …
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Creating exceptional user experiences through front-end development in Salesforce with Nikhil Karkra
21:56
21:56
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21:56
In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development. Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up wi…
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The impact of AI on Salesforce delivery and the role of Consultants in the AI era with Andy Forbes and Joseph Kubon
38:54
38:54
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38:54
In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder. They explain how AI can…
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The career transition from Pediatric ICU Nurse to Salesforce Healthcare Specialist with Eduardo Ferrao
41:44
41:44
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41:44
In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how …
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The art of Business Analysis and the Salesforce Business Analyst role with Jennifer Tai
29:03
29:03
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29:03
In today's episode of Talent Hub Talk, we’re delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years. In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving …
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Analysis of the ANZ Salesforce market in Q4 2023
5:25
5:25
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5:25
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, October to December 2023 as we finish up the calendar year. He touches on job vacancies, which type of Salesforce consultancies he’s seen grow, as well as scale back, and analyzes why this might be. We look at what has been key to hiring successful…
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In today's episode, we look back on some of the highlights from 2023. Thank you to all of our awesome listeners and amazing guests, we hope you have enjoyed the episodes as much as we have. Follow us into the new year: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www…
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Becoming one of the earliest Salesforce CTAs in the world and understanding the need for vertical CRMs for regulated industries in the coming years with Sohail Sikora
44:39
44:39
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44:39
This week on the Talent Hub Talk we’re joined by Sohail Sikora, Salesforce CTA and Founder of December Technologies. In the episode, he shares insight into his early career and the 14 years he spent with Salesforce itself. Sohail explains the roles he played in that time, explains his involvement in the foundation of the CTA program, and what his o…
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From Salesforce Consultant to Managing Director at a Global Salesforce Partner, with Matt Chambers
32:42
32:42
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32:42
In today's episode of Talent Hub Talk, we’re joined by Matt Chambers. Matt is a Managing Director, leading the ANZ Salesforce Business Unit for a global professional services organisation. During the chat, we discuss Matt's journey from Salesforce Consultant in the UK to Managing Director for the ANZ region following a relocation to Australia, and …
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How will Salesforce Flow impact the role of Salesforce Developers and Administrators in the future, and is learning Apex for everyone, with Igor Kudryk
44:23
44:23
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44:23
In today's episode, we’re joined by Igor Kudryk - the Founder of Cloud Prism, which is a business focused on teaching Salesforce Administrators how to code. Igor explains when he first became interested in programming, how he learned to code, and how he found studying Computer Science. Igor initially focused on Java and spent a period working with …
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Jakub Stefaniak on building successful applications for the Salesforce AppExchange
29:45
29:45
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29:45
In today's episode, we welcome back Jakub Stefaniak, Salesforce CTA and now-published author. We discuss Jakub's new book, the Salesforce AppExchange Success Blueprint, and Jakub shares years of knowledge on building successful applications for the Salesforce AppExchange.By Ben Duncombe: Salesforce, Sales Force, CRM, Data
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Chad Dorshorst on his career journey from Higher Education to becoming a Salesforce Higher Education SME
24:07
24:07
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24:07
In today's episode, we are delighted to be joined by Chad Dorshorst, a Salesforce Higher Education SME and Senior Director for Redpath Consulting. Chad talks through his early career in higher education and how he first came across the Salesforce platform. He shares how the Salesforce platform was able to solve challenges he was facing in his role …
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Summary of the ANZ Salesforce Salary Survey Results 2023
26:46
26:46
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26:46
In today's episode, Ben runs through a summary of our 2023 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand! We hope you enjoy the episode!…
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In today's episode, Ben runs through the release of our 2023 ANZ Salesforce Salary Survey results. He explains why we first wanted to do a Salesforce salary survey, why it has taken time to get the final results out there, who the results are for, and what you should do with them.By Ben Duncombe
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Jonathan Fox on transitioning from a military career and a non-technical background, to Salesforce Technical Architect
33:55
33:55
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33:55
In this week’s episode, we’re joined by Jonathan Fox, a Salesforce Technical Architect and Golden Hoodie recipient based in the UK. We discussed how he has found success in the Salesforce ecosystem having transitioned from a career in the military in 2019, and his journey coming from a completely non-technical background. He shares tips and advice …
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Mike Wheeler on the future of the Salesforce Administrator role
24:54
24:54
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24:54
In this week's episode, we're joined by Mike Wheeler, a previous guest who we've invited back to explore how he has seen the Salesforce Administrator role change and develop in the past and how he expects it to change in the future. Mike shares some really interesting thoughts and insight around how he sees the Salesforce platform evolving, how AI …
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Ben Duncombe on if Salesforce contracting could be right for you
18:22
18:22
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18:22
In this week's episode, we cover everything you need to know about Salesforce contracting, how to find and secure opportunities, how to get set up, and how to make yourself marketable.By Ben Duncombe
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In this week's episode, we're joined by Stephen Church, a Salesforce Administrator based out of the US, who we asked to come onto the show because of the content that he puts out regarding Salesforce flow. We explore Stephen's background, how his career got started and how he found his way into the Salesforce ecosystem. Stephen talks about how he c…
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Analysis of the ANZ Salesforce market in Q3 2023
14:58
14:58
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14:58
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, July to September 2023. He touches on skillsets in demand, Salesforce projects, and how Salesforce salaries are tracking. Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the epis…
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Julian Joseph on the DevOps space for both technical and non-technical Salesforce professionals
41:44
41:44
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41:44
In this week's episode, we’re joined by Julian Joseph, a lead Salesforce DevOps Engineer. Through the episode, we hear about how Julian found his way into the Salesforce space, initially working as an Administrator before gravitating towards QA and testing roles. Julian explains some of the nuances to Salesforce testing and explains how his passion…
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Ben Duncombe on common Salesforce interview mistakes
14:30
14:30
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14:30
In this week's episode of the Talent Hub Talk, Ben Duncombe explains some of the common interview mistakes he hears Salesforce professionals make and how to avoid them! Are you out of ideas about how to research a company prior to your interview, or unsure whether to refer to what 'we' did or 'I' did in your last project? We have all of the answers…
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Grant Ongstad on ensuring your Salesforce org is optimized to its full potential
27:55
27:55
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27:55
This week on the Talent Hub Talk, we’re joined by Grant Ongstad. Grant is an experienced Salesforce professional based out of Phoenix, Arizona, and he is someone we reached out to having seen his content on LinkedIn. In the episode, we explore Grant's early career, how he came from a non-technical background but found his way into the Salesforce co…
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Michael Aird on effective Salesforce program and team management
38:33
38:33
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38:33
This week we’re joined by Michael Aird, an experienced Salesforce Program leader. Mick talks us through his early career and how he first came to work with the Salesforce platform, we discuss how he moved into consulting and how having a background on the business side of Salesforce projects has helped him. Mick explains his view on how close to th…
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Adrian Vogt and John Arnold on the rise of Salesforce managed services
32:58
32:58
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32:58
In today's episode, we’re joined by Adrian Vogt and John Arnold from MTX Group. Through the episode, we discuss the rise of managed services across the Salesforce ecosystem. We cover who can benefit from managed services, what companies should be aware of, and why internal teams should not fear external managed service partners. You can find both A…
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Kristian Jørgensen on the best approach to ensure Salesforce project success
33:11
33:11
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33:11
In today's episode, we’re joined by Kristian Jørgensen, Salesforce Solution Architect and the author of the Salesforce End-to-End Implementation Handbook. We discuss Kristian's early career and the various roles he held before finding his way into the IT industry and building a Salesforce career. He shares his first exposure to Salesforce, why he d…
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Ben Duncombe on effective questions you could ask for Salesforce job interview success
15:47
15:47
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15:47
In today’s episode of Talent Hub Talk, Ben Duncombe shares some tips around asking questions in your Salesforce interview from a job seeker's perspective. This is your opportunity at the end of an interview or throughout it to ascertain whether this is really the right environment, role, and team for you. They also convey to the hiring manager that…
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Alexander Lapa on living the solo Salesforce consulting and Digital Nomad life
30:32
30:32
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30:32
In today's episode, we are joined by Alexander Lapa, Founder of Dryad Consulting and Salesforce Architect. Alex shares insight into what first attracted him to a flourishing career in IT, before taking two years out to travel the world. We find out why Alex chose to focus on Salesforce and not-for-profits on his return to Canada and how he structur…
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Lars Malmqvist on scaling a business, becoming a CTA and a published author
44:37
44:37
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44:37
In today's episode, we’re joined by Lars Malmqvist, Salesforce CTA, and twice-published author. We cover a breadth of topics in this episode, including his passion for studying, his career through consulting, launching and scaling a Salesforce services business that became a product business, becoming a CTA, writing to Salesforce books, and much, m…
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Analysis of the ANZ Salesforce market in Q2 2023
10:58
10:58
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10:58
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, April to June 2023. He touches on vacancy volumes, redundancies, job applicant numbers, managed services offerings, and how Salesforce salaries are tracking. Our aim is to give some context and commentary as we navigate between the headlines, and a…
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Sandhya Mangrulkar on becoming a Salesforce CTA as a Presales Architect
41:50
41:50
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41:50
In today’s episode of the Talent Hub Talk, we’re joined by Sandhya Mangrulkar, Senior Manager and Salesforce CTA. Sandhya shares the details of her early career, how she came to work with Salesforce, and what she has seen to be the differences between working both onshore and offshore. She talks through her different Salesforce roles and how she ha…
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In today's episode, we’re joined by Mark Good, AI expert and Founder of AI Force Training. Mark provides fascinating insights into the world of AI and explains how Salesforce professionals are currently using GPT tools and where opportunities exist for future transformation. He talks us through some of the key points from the Salesforce AI Day and …
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Waruna Buwaneka on stepping into an Enterprise Architect role as a Salesforce CTA
26:18
26:18
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26:18
In today's episode, we're joined by Waruna Buwaneka, a Salesforce CTA and Enterprise Architect. Waruna talks us through his education and early career, including his initial exposure to consulting and some of his early lessons. We discuss what Waruna learned from working in a family-run business for several years and how he had a varied and broad r…
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Chris Pearson on leading Salesforce teams and managing large environments
36:12
36:12
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36:12
In today's episode, we are delighted to be joined by Chris Pearson, an Enterprise CRM Applications Director. Chris talks us through his early career, how he came to work with the Salesforce platform, and what the transition into leadership was like for him. We discuss the importance of still staying close to the technology as your responsibilities …
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MARKET UPDATE: Chris Hopper and Ben Duncombe on the Salesforce market in 2023
28:36
28:36
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28:36
In today's episode, we catch up with long-term Talent Hub friend, USA-based Salesforce Recruiter, Christopher Hopper, for a chat about Salesforce recruiting in the current market. We look at both the USA and ANZ markets and delve into topics such as what’s happening with Salesforce salaries, the current timeframes to fill Salesforce roles, and whet…
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Ben Duncombe on the most common ANZ Salesforce market questions in 2023
11:55
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11:55
In today's episode, Ben answers the questions he's asked most frequently, such as is there currently an oversupply of available candidates? Are companies offering employer-sponsored visas for overseas applicants? And what exactly is a "hidden" job market? We hope you find this insight useful and that you enjoy the episode!…
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Martin Vyskocil on being immersed in the CTA journey for over 2 years and the challenge of maintaining peak performance
31:39
31:39
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31:39
In today's episode, we’re joined by Martin Vyskocil, a Salesforce CTA and Associate Partner at IBM in the UK. Martin talks us through his early career, how he came from a non-I.T. background initially and explains how working in different sales support manager roles has actually benefited him in his Salesforce career. Martin explains how he first c…
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Anita Hedges on how Salesforce is able to drive sustainability and a spotlight on Net Zero Cloud
20:35
20:35
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20:35
In today's episode of Talent Hub Talk, we’re joined by Anita Hedges, Social Impact Lead for Merkle in New Zealand. Anita provides insight into her early career, how she came to work with Salesforce, and what she had initially focused on. We discuss how she came to focus on sustainability before stepping into the Social Impact Lead role and why this…
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Srini Munagavalasa and a deep dive into the Salesforce Business Analyst role
37:00
37:00
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37:00
In today's episode, we're joined by Srini Munagavalasa, a Vice President for the Salesforce COE at MUFG Financials and the author of the Salesforce Business Analyst Handbook. Through the episode, we discuss how Srini moved into customer-facing business engagement roles, having started his career as a Developer in SAP. We look at what has made him p…
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Ben Duncombe on the ANZ Salesforce Manager Survey 2023: Insights (PART 2)
10:39
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10:39
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. Click here to download your copy of the ANZ Salesforce Market Survey! In this podcast episode, listen to Ben's response to the data, what he believes that it means and why, and how it compares t…
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Ben Duncombe on the ANZ Salesforce Talent Survey 2023: Insights (PART 1)
15:17
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15:17
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next week, where we bring you insights from Salesforce managers. Click and download your copy of the ANZ Salesforce Market Survey! In this podcast, listen to Ben's response to t…
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