Today’s pep talk is part 5 of a 9 part series… If you have not listened to the first FOUR parts – I recommend that you dostarting with episode # 305 – BUSINESS IN A BOX.Today’s pep talk is about building a – CUSTOMER FOCUSED BRANDThese are some of my favorite points on BUILDING GREAT CUSTOMER RELATIONSHIPS and I’m excited to share them with you.I a…

Today’s pep talk is part 4 of a 9 part series… If you have not listened to the first three parts – I recommend that you do. That way this will all make more sense…Today’s pep talk is about one of my favorite subjects – TEAM BUILDING. These are some of my favorite points on team building and I’m excited to share them with you.…

Today’s pep talk is about one of my favorite subjects – TEAM BUILDING. These are some of my favorite points on team building and I’m excited to share them with you. Today’s pep talk is part 4 of a 9 part series… If you have not listened to the first three parts – I recommend that you do... That way this will all make more sense……

Most Americans say they are stressed out and frustrated… BECAUSE THEY ARE TOO BUSY. The truth is - They are not stressed out because THEY are doing too much… They are stressed out because they are doing too little of what they KNOW they SHOULD be doing… Or what they ultimately NEED to do to achieve their goals… That is what is REALLY stressing peop…

Today’s Pep Talk is about Goal Setting…This is PART TWO of a 9 Part Series about building a business in a box. If you missed PART ONE – I recommend you go back and listen to part ONE Episode # 305 before listening to this one… It will all make more sense that way… Today we are going to talk about one of The Eight Basic Fundamentals of Building a GR…

Lots of people talk about the concept ofWORK ON YOUR BUSINESS – NOT IN YOUR BUSINESS… Today we are going to talk about what that REALLY MEANS and how you can use it to WORK ON YOUR RESTAURANT.My goal is to help you - Build a Restaurant in a Box…Today’s episode is PART ONE of a 9 PART SERIES…By Peter Harman

Today we are going to talk about why you should stop treating all your people the same...By Peter Harman

Today we are going to get some wisdom from one of the great American Entrepreneurs - Henry ford… This is a long one so sit back and get comfortable and maybe even grab your note pad…By Peter Harman

Today I am going to teach you how to increase your sales by 10% starting today. This technique will not cost you a single dollar to execute. It does NOT involve Social Media. It does NOT involve AdvertisingIt is REALLY simple and it IS something that YOU can do in house by yourself… You do not need to be a genius. You do not have to be Super Human.…

If you own a restaurant or any type of business please keep listening. If you are The person with their SKIN in THE GAME – With Your personal money riding on the success of your business… keep listening. If you are NOT a business owner and you do not have skin in the game – Today’s podcast will not make any sense to you. So you are excused from tod…

Today we are going to talk about how CLOSE You really are to the life of your dreams… So get ready – for a little enlightenment…By Peter Harman

How much money would you pay somebody (other than you )To do the work that YOU did last week..?By Peter Harman

Impossible Things are NOT IMPOSSIBLE… for everyoneThey are Just impossible for YOU!!The true measure of a Man or a Women is what it takes to make them STOP - in their quest to succeed. The true measure of a person is how far they can go – BEFORE They Give Up or Tap Out or Throw in the Towel and Quit..…

Today we are going to talk about something REALLY EXCITING… Today we are going to discuss the FIVE PHASES of RESTAURANT OWNERSHIP… Buckle Your Chin Strap - because this will be a Wild Ride!By Peter Harman

Imagine you are in a room – a very large room. In that room is every person you have ever met in your entire life… Wow!Now that you are mentally in that room with all those people….WHO WILL YOU SEEK OUT FIRST? WHO is the person you most want to see and to talk to?By Peter Harman

Do you NEED to increase the sales in your restaurant IMMEDIATELY. Are you getting less than GREAT results from your Social Media Campaign… That doesn’t really work… Let me tell ya - You are NOT alone… The TRUTH is – Facebook doesn’t drive sales… Instagram doesn’t drive sales. Social media doesn’t drive sales. Social Media is for Sharing Your Life… …

Today we are going to do something DIFFERENT… I was recently on a Podcast called The 5th Wave With Jeffery Young. Jeffery is the founder of The Allegra Group - And the Editor in Chief of 5th Wave… Jeffery currently lives in London and has his fingers in a LOT of really cool projects… Many of which revolve around the Global world of coffee and hospi…

Do you ever feel like this..?You work your ass off and finally take a few steps forward And then… the next day you walk into the restaurantAnd all your hard work is GONE!You're three steps back – because someone quit or resigned or moved on... All your forward progress is wiped away… by the incoming tide – like sandcastles on the beach..?I don’t kn…

Today we are going to discuss how to BUY a Restaurant. How to determine what a restaurant is worth in both the short and long term. And in the process – you MIGHT see what your restaurant could be worth… Or maybe YOU can use this information to take a few steps to increase the value of your restaurant so that day... When you eventually decide to se…

When I look at you I see THREE people.I see… The person that you are right now… TODAY.I See… The person that you will become if you stay on your current path…AND – I see… The person you COULD BECOME if you have the guts to believe in your own personal GREATNESS…By Peter Harman

If you continue on your current path where will you be in 5 years..?How about 10 years..?Is your current path going to put you where you really want to be or are you headed - the wrong way..?By Peter Harman

Whether you know it or not… You have a management style.Your management style was developed over the course of your lifetime.Some management styles are better than others.Some Work Wonders – and others repel people like the smell of a skunk on the side of the road. Today we are going to delve into some of the foundational thoughts and beliefsthat h…

Today we are going to discuss WHY it is easy to move the ball forward in your restaurant some days and impossible at other times. Today I'm going to introduce you to the concept of Offense / Defense...By Peter Harman

Everyone thinks their competition is the biggest obstacle they must overcome. Most people think finding the right customers and the right employees is the biggest obstacle they must overcome… This is NOT true.The biggest obstacle you must overcome is Your Procrastination & Laziness. Your Bad Habits & Negative Mindset. The Biggest Obstacle that You …

Today we are going to discuss the power of WORDS… Specifically – YOUR WORDS and their power to do GOOD or BAD. Betty Eadie said…"If we understood the power of our thoughts, we would guard them much more closely. If we understood the power of our words, we would prefer silence to anything negative…In our thoughts and words, we create our weaknesses …

Friedrich Nietzsche said – When you stare into the abyss – the abyss stares back. Wow!Today we are going to discuss – how this strange quote - can help you and your restaurant!By Peter Harman

Today we are going to discuss a simple formula for success that will help you become successful in any economy and any market?By Peter Harman

Discipline is ignoring something you want right now… Today.In exchange for something you REALLY – REALLY want… Later on… In The Future.By Peter Harman

Today we are going to talk about how to use the Pareto principle – also known as the 80/20 Theory to create a quantum leap in your restaurant.By Peter Harman

Imagine a sheet of paper on your desk. Draw a line across the middle of the paper. This is called THE LINE…The area Above the line represents GOOD THINGS - that you MUST DO - And the area below the line represents BAD THINGS - That you MUST NOT DO…Got it..? - Great...Because that is what we are going to talk about today.…

I like to throw different ideas at you to keep you on your toes.Today – I want to discuss a NEW way to look at your staff and the labor cost in your restaurant.By Peter Harman

The modern business owner is struggling to find and hire peopleand when they do find someone to work, they only get about 50% of the employees effort… Do you know why that is… Well that’s what we are going to talk about today.By Peter Harman

Today we are going to do something a little different. I am going to take you behind the scenes to my staff meeting at Martini’s Grille.Every three months we have a quarterly staff meeting… Where we do three things#1. I address the entire team.#2. We hand out bonuses#3. We share a great mealI think you will find this interesting…

Do you know who you are… ORAre you chasing the hottest trends - trying to please everyone else..?By Peter Harman

Are you HIRING the wrong people - just to fill a position?Are you putting things on the menu - that don’t fit?Are you agreeing to do things that you really don’t want to do. If the answer to any of these questions is YES – You’re in luck because today - we are going to talk about how to fix - that error.…

Have you ever had an employee try to usurp your authority? Go above YOUR head to your boss to get THEIR way or undermine you.Or have you ever had an employee go to one of your partners to complain about you? Or if you are the owner – go to their manager to complain about you..?Or how about go to the local authorities… To get you in trouble, because…

Do you have a hard time getting your managers ALL on the same page..?Do you have a hard time understanding your boss or your fellow managers or your employees?Do you wish everyone could all just get along and do the work we came here to do without all the friction and the drama?If that sounds like you – You’re in luck Because THAT is what we are go…

Have you ever noticed that some of your employees - never get it – They never grow. While other people - just get it - right away?That’s because some people ARE the RIGHT fit. They have the RIGHT physical and mental make-up for THIS Type of Work.And the Wrong People - Do Not.By Peter Harman

The restaurant business involves HARD work. Restaurant-ing is a LABOR intensive business. The BIGGEST problem we face today is finding GOOD People who will SHOW UP and WORK HARD.Today I am going to discuss one of the biggest things - I think is behind – this problem…By Peter Harman

Do you ever feel like you know what you NEED to do – to move forward and achieve your goal, But for some reason… You just can’t get to it… You just can’t DO IT... You just can’t make it happen… If that sounds like you… You’re in Luck – Because THAT is what we are going to talk about Today..?By Peter Harman

Today’s Pep Talk is Personal. I am going to share a little insight into my personal journey. I’m going to share what I’ve been doing and what I’ve been going throughAnd I hope – I truly hope you find something that helps you keeps going… And going and going…By Peter Harman

The world is going crazy! The world is through the biggest changes I have even seen. As restaurant owners we must constantly innovate, adapt and improve.Today I am going to talk about THREE Big Things that will help you LIVE!By Peter Harman

Can you take TWO WEEKS off right now without your restaurant falling apart? Unfortunately most restaurant owners, like 90% of us would HAVE TO answer -NO to that question … If you want to turn that around and answer in the affirmative - There IS something you can do – and it starts with two simple words – COMMANDERS INTENTI'm going to show you how …

There are thousands of things that need to be done to keep the restaurant Relevant and Thriving. The problem is knowing What is Important - NOW - Today. Everything SEEMS Important – because everything IS ImportantWe need to INCREASE SALES and make a PROFITWe need to satisfy the CUSTONMER and Keep EMPLOYEES Happy.We need to INNOVATE and Keep the pla…

Restaurant owners are busy people. There is always a thousand things to do. Getting Important work done is Important. Really Important.BUT – How do we know What the MOST Important Thing is..?How do we know what to do – First second and third..?Well that’s what we are going to talk about today…By Peter Harman

If you have been following this podcast for a while you know that I believe in EIGHT Basic fundamentals. And the First of all the fundamentals is WE NEED A WORTHY GOAL. The goal is a very important part of the process of success. As I was watching college football over the holidays I made an observation. As both teams entered the field before the g…

As a leader of your people and your team… Have you ever tried to raise the standards in your restaurant… To get your people to do something new, or change a behavior… Or - do a certain thing – better… Or just take action on something that needs to be done.And you just can’t get it to happen… They won’t do it.Has that happened to you…?Have you or yo…

This week I had a conversation with the new guy… I’m going to share the important part of that conversation with you… Today.By Peter Harman

Do you want to change your life? Because if you do… I have a New Year’s Resolution FOR YOU… In fact I call it a New Life Resolution. And that is what we are going to talk about today.By Peter Harman

Have you ever said something or done something to someone… maybe an employee or a manager or even a customer – or your spouse and they got - really pissed off… Then, you had to spend a LOT of time… like hours, days or weeks…Trying to walk it back or Un-Dig that hole - you dug with your words… or deeds. And even Then… in some cases – the other perso…