This podcast is for assistant managers looking to get promoted to store managers and new store managers. Getting promoted is the easy part. Keeping the job and becoming good at it is where I can help. Good results, good work-life balance, and big bonuses are what I'm talking about!
…
continue reading
This is a podcast covering training topics and experiences related to new convenience store sales associates that others in your store don't have time to cover. So, dive right in and learn about your job and how things work in the industry.
…
continue reading
This podcast is for convenience store sales associates looking to promote to assistant managers as well as for new assistant managers. This can be a tough role when you just get thrown into position. I will prepare you to survive in this role.
…
continue reading
This podcast is for multi-unit managers, new and tenured. You're always on the road between stores and cities. Why not put your critical thinking and creativity to work during this time? Let's drive down this road together.
…
continue reading
This podcast is for multi-unit managers and independent owners striving to scale their success and widen the scope of their success and impact. Together we will strive to get you to the top of the mountain.
…
continue reading
Wild Virginia is a 501(c)(3) nonprofit dedicated to protecting and connecting your favorite wild places. Through partnerships with other environmental advocacy groups we: We educate citizens, landowners, and other stakeholders about threats to our forests through hikes, outings and events. We advocate for the connectivity and integrity of Virginia’s forests and waters. We influence decision makers by mobilizing citizens like you.
…
continue reading
If you want to become a great leader and run a good (To Great) business, the Strategy and Leadership podcast is one of the best podcasts for you. We interview CEOs, business leaders, and thought leaders to get their perspectives on strategy, leadership, management, and other trends that can support your career and help you run a ”best-in-class” business or non-profit. This podcast is great for business owners, leaders and managers alike. (Or if you simply enjoy good business podcasts) Be sur ...
…
continue reading
1
Tech-Savvy Stores: Leveraging Technology and Automation in Convenience Store Operations
19:13
19:13
Play later
Play later
Lists
Like
Liked
19:13
In today's episode, we'll explore various technology options available for convenience stores, their benefits, and how you can get started on your journey to becoming a tech-savvy store owner. Let's get started!By C-Store Center
…
continue reading
1
Boosting Morale: A District Manager's Guide to Employee Engagement and Team-Building for Convenience Stores
16:37
16:37
Play later
Play later
Lists
Like
Liked
16:37
In this episode, we'll explore why engagement is so crucial and share practical strategies and team-building activities that you can implement to create a more motivated and unified team. By the end of our discussion, you'll have a toolbox full of ideas to help you boost engagement and foster a positive work environment across your stores.…
…
continue reading
1
Implementing Security Measures, Including Surveillance Systems, for Convenience Store Managers
25:00
25:00
Play later
Play later
Lists
Like
Liked
25:00
Today, we're diving into an essential topic for every convenience store manager: implementing security measures, including surveillance systems. Security is a fundamental aspect of running a successful convenience store. With the potential risks ranging from theft and vandalism to more serious crimes, having strong security measures in place is cru…
…
continue reading
1
Boosting Customer Engagement: How Technology and Loyalty Programs Can Transform Your Convenience Store
18:53
18:53
Play later
Play later
Lists
Like
Liked
18:53
This episode will explore how technology can help you create deeper connections with your customers and build loyalty in your convenience store. We'll cover the importance of keeping customers engaged, technology's role in enhancing loyalty programs, and the best practices for successfully rolling out these programs. We'll also dive into real-world…
…
continue reading
1
Store Operations - Maintenance and Equipment Handling for Convenience Store Sales Associates
13:30
13:30
Play later
Play later
Lists
Like
Liked
13:30
Today's episode focuses on equipping you with the essential knowledge needed to keep the store running smoothly, even when things go wrong. We'll walk you through routine maintenance practices that help prevent breakdowns, guide you on troubleshooting common equipment problems and discuss the best ways to report maintenance needs and potential safe…
…
continue reading
1
Mastering Brand Strategy in the CPG Industry w/Kathy Guzman Galloway
23:12
23:12
Play later
Play later
Lists
Like
Liked
23:12
In this episode of the Strategy and Leadership podcast, host Anthony Taylor sits down with Kathy Guzman Galloway, an expert with two decades of experience in the consumer packaged goods (CPG) industry. They delve into the intricacies of building and maintaining successful brands, particularly focusing on companies with revenues ranging from $100 mi…
…
continue reading
1
Navigating Challenges: Conflict Resolution and Employee Relations for Convenience Store Owners
16:28
16:28
Play later
Play later
Lists
Like
Liked
16:28
Effective conflict resolution and strong employee relations are critical to the smooth operation of your convenience store. When conflicts are addressed promptly and fairly, they not only improve employee morale but also enhance the customer experience and boost overall store performance. A team that works well in a positive environment is more eng…
…
continue reading
1
Driving Excellence: A District Manager's Guide to Performance Management and Evaluation for Convenience Stores
16:48
16:48
Play later
Play later
Lists
Like
Liked
16:48
In this episode, we'll break down why performance management is so important and share practical techniques to help you manage and evaluate your team's performance with precision and consistency. By the end of our discussion, you'll be equipped with the tools you need to elevate your stores' performance and ensure long-term success.…
…
continue reading
1
Loss Prevention Strategies and Theft Prevention for Convenience Store Managers
20:44
20:44
Play later
Play later
Lists
Like
Liked
20:44
In today's episode, we'll cover several key areas to help you strengthen your store's defenses against theft and loss: Understanding the Types of Theft and Loss: We'll start by exploring the different types of theft and other losses in convenience stores, from shoplifting to employee theft and operational errors. Implementing Effective Loss Prevent…
…
continue reading
1
Harnessing the Power of Online Ordering and Delivery: A Guide for Convenience Store Assistant Managers
16:27
16:27
Play later
Play later
Lists
Like
Liked
16:27
This episode focuses on the increasingly important role of online ordering and delivery systems in the convenience store industry. We'll explore why these systems are becoming essential, the key features they offer, and the best practices for implementing them in your store. Additionally, we'll share real-world success stories to illustrate their i…
…
continue reading
1
Store Operations - Maintenance and Equipment Handling for Convenience Store Associates
13:12
13:12
Play later
Play later
Lists
Like
Liked
13:12
In today's episode, we're focusing on the skills you need to manage store operations regarding equipment. We'll cover the basics of maintaining and handling store equipment, troubleshooting common problems that might arise, and understanding how to report maintenance needs and potential safety hazards. By the end of this episode, you'll have a soli…
…
continue reading
1
Want to Compost without the Yuck? This Williamsburg Virginia Store Offers It
12:21
12:21
Play later
Play later
Lists
Like
Liked
12:21
Fill Happy VA is just that. You’re happy about the product. Happy about your carbon footprint. And very happy meeting the owner, Jana. She joins the Wild Virginia podcast to talk about her store and composting. Growing up in a rural area has deeply ingrained a love for nature in Jana’s heart. Witnessing her 2-year-old daughter develop a profound fa…
…
continue reading
1
Jason Radisson Discusses Empowering Frontline Workforce with Mobile Tech
18:27
18:27
Play later
Play later
Lists
Like
Liked
18:27
Jason Radisson is the CEO and founder of Movo, a company dedicated to providing automation and tools for the frontline workforce. With a notable background as a General Manager for Uber and experience working in various countries, Jason brings a wealth of knowledge to the table. His career spans multiple industries, with a significant focus on leve…
…
continue reading
1
Building Strong Teams: Fostering a Positive Work Culture in Your Convenience Store
15:19
15:19
Play later
Play later
Lists
Like
Liked
15:19
Teamwork and a positive work culture are the backbone of any successful convenience store. When your team works well together and enjoys a supportive work environment, it leads to higher job satisfaction, which translates to better customer service and improved overall performance. A strong team culture not only makes your store a great place to wo…
…
continue reading
1
Empowering Your Team: A District Manager's Guide to Training and Development Programs for Convenience Store Staff
15:22
15:22
Play later
Play later
Lists
Like
Liked
15:22
In this episode, we'll break down the essential role that continuous learning plays in keeping your stores running smoothly, and we'll offer actionable tips you can use to implement effective training programs that drive actual results. By the end of our discussion, you'll be equipped with strategies to develop your team, retain talent, and boost y…
…
continue reading
1
Emergency Response Procedures and Training for Convenience Store Managers
20:00
20:00
Play later
Play later
Lists
Like
Liked
20:00
In this episode, we'll cover a range of critical points to help you get fully prepared: Understanding the Types of Emergencies: We'll start by exploring the different types of emergencies in a convenience store setting, from fires to medical and even natural disasters. Developing a Comprehensive Emergency Response Plan: Next, we'll help you create …
…
continue reading
1
Maximizing Efficiency: How Inventory Management Software Transforms Convenience Store Operations
16:38
16:38
Play later
Play later
Lists
Like
Liked
16:38
In today's episode, we'll explore the world of inventory management software and why it's crucial for running an efficient store. We'll break down the basics of what this software does, highlight its most important features, share best practices for getting the most out of it, and even look at real-world examples of how it can transform store opera…
…
continue reading
1
Customer Service Skills - Effective Communication for Convenience Store Sales Associates
12:42
12:42
Play later
Play later
Lists
Like
Liked
12:42
In today’s episode, we’re going to focus on the essential communication skills that every sales associate needs to master. Whether it’s actively listening to your customers, using the right words and body language, or adapting your communication style to fit different personalities, these skills are the backbone of excellent customer service. By th…
…
continue reading
1
John St. Pierre on Building a $100 Million Business with Intention
18:47
18:47
Play later
Play later
Lists
Like
Liked
18:47
The episode kicks off by discussing John's initial business endeavors and the crucial life lessons he learned after being fired from his own company. John delves into the concept of creating a comprehensive life plan, which aligns personal goals with professional ambitions, to achieve long-term success without sacrificing overall well-being. Throug…
…
continue reading
1
Driving Success: Performance Management and Employee Engagement in Convenience Stores
15:55
15:55
Play later
Play later
Lists
Like
Liked
15:55
Today, we're diving into a critical topic: performance management and employee engagement.By C-Store Center
…
continue reading
1
Hiring Right: A District Manager's Guide to Recruiting and Selecting Convenience Store Employees
15:45
15:45
Play later
Play later
Lists
Like
Liked
15:45
In this episode, we'll explain why getting the right people on board is crucial for store performance. We'll walk you through the steps to build a hiring process that consistently brings in top talent. By the end of our time together, you'll have a clear understanding of how to attract, assess, and hire the best candidates to keep your stores thriv…
…
continue reading
1
Ensuring Compliance with Health and Safety Regulations for Convenience Store Managers
20:19
20:19
Play later
Play later
Lists
Like
Liked
20:19
In this episode, we'll be covering several key areas to help you ensure that your store is both safe and compliant: Understanding Health and Safety Regulations: We'll start by discussing the key regulations that apply to convenience stores and why staying updated is crucial. Common Health and Safety Challenges: Next, we'll explore the typical chall…
…
continue reading
1
Mastering the Tools of the Trade: POS Systems and Tech Essentials
16:32
16:32
Play later
Play later
Lists
Like
Liked
16:32
In this episode, we're diving into why being tech-savvy is a must for assistant managers in convenience stores. We'll explore the vital tools you need to know, like Point-of-Sale (POS) systems, inventory management software, time-tracking tools, and mobile apps that streamline daily tasks. Understanding and mastering these systems isn't just about …
…
continue reading
1
Product Knowledge - Frozen Foods & Dairy for Convenience Store Sales Associates
14:26
14:26
Play later
Play later
Lists
Like
Liked
14:26
We dive deep into frozen foods and dairy products in today's episode. We'll arm you with the knowledge you need to become a product expert in these categories so you can answer customer questions and anticipate their needs. By the end of this episode, you'll have a solid understanding of what sets these products apart, how to highlight their featur…
…
continue reading
1
The art of effective facilitation with Dr Myriam Hadnes 281
31:58
31:58
Play later
Play later
Lists
Like
Liked
31:58
Myriam Hadnes,is a facilitation evangelist with a PhD in behavioral economics, shares insights on the art of facilitation and its impact on organizational dynamics. She emphasizes the importance of psychological safety, vulnerability, and authenticity in creating a conducive environment for collaboration and breakthrough moments. Miriam also highli…
…
continue reading
1
Unlocking Potential: Training and Development for Convenience Store Staff
15:10
15:10
Play later
Play later
Lists
Like
Liked
15:10
Training and development are fundamental to the success of any convenience store. A well-trained staff performs their duties more efficiently and provides exceptional customer service, which can significantly enhance customer satisfaction. Effective training programs improve employee morale and lower turnover rates, directly impacting your store's …
…
continue reading
1
Team Building and Fostering a Positive Work Culture for Convenience Store Managers
19:53
19:53
Play later
Play later
Lists
Like
Liked
19:53
In today's episode, we'll dive into several key areas: Understanding Team Dynamics in a Convenience Store: We'll discuss how team dynamics can impact store operations and why recognizing different roles and personalities is essential. Strategies for Effective Team Building: From setting clear goals to fostering trust and communication, we'll explor…
…
continue reading
1
The challenges and lessons of transitioning into the CEO role with Ty Wiggins #280
23:23
23:23
Play later
Play later
Lists
Like
Liked
23:23
In this episode of the Strategy and Leadership Podcast, Anthony Taylor interviews Ty Wiggins, CEO and Executive Transition Practice Lead at Russell Reynolds Associates. They discuss the challenges and lessons of transitioning into the CEO role. Ty shares insights from his book, 'The New CEO,' which focuses on the importance of adapting leadership s…
…
continue reading
1
Buy Nothing Groups and Keeping Trash Out of the Landfill
12:16
12:16
Play later
Play later
Lists
Like
Liked
12:16
For this episode of Wild Virginia Coffee Talk, we chat with the owner of Refill Renew, a local refill store in Staunton and Charlottesville VA. They are your go-to bulk refill store for your everyday essentials. They provide communities with more sustainable options to reduce plastic waste and carry products that are free of sulfates, parabens, pla…
…
continue reading
1
Building Your Dream Team: Recruitment and Hiring Practices for Convenience Store Owners
16:15
16:15
Play later
Play later
Lists
Like
Liked
16:15
Today, we're focusing on a critical topic: effective recruitment and hiring practices for convenience store owners. We'll explore strategies to attract, select, and retain top talent for your store, ensuring your team contributes positively to your business.By C-Store Center
…
continue reading
1
Effective Recruitment and Hiring Practices for Convenience Store Managers
18:25
18:25
Play later
Play later
Lists
Like
Liked
18:25
In today's episode, we'll be exploring a range of key topics to help you refine your hiring process: · Understanding the Hiring Landscape: We'll look at the current challenges in the convenience store hiring market and define what makes an ideal candidate. · Creating Effective Job Descriptions: We'll discuss how to create job descriptions that appe…
…
continue reading
1
279-Aslak De Silva, CEO of Selfly Store, on AI in retail
21:07
21:07
Play later
Play later
Lists
Like
Liked
21:07
Aslak De Silva, CEO of Selfly Store, discusses the innovative business model of intelligent vending machines and the use of AI in retail. The conversation covers topics such as the unique features of Selfly Store, the role of innovation in business, the impact of dynamic pricing, and the experience of being a board member. Aslak also emphasizes the…
…
continue reading
1
Keeping It Legal: Navigating Tobacco and Age-Restricted Product Regulations
15:09
15:09
Play later
Play later
Lists
Like
Liked
15:09
Today, we're diving into a crucial topic: the regulations surrounding tobacco and age-restricted products.By C-Store Center
…
continue reading
1
Performance Management and Feedback for Convenience Store Managers
18:12
18:12
Play later
Play later
Lists
Like
Liked
18:12
In today's episode, we'll cover several key points: First, we'll discuss the importance of performance management and why it should be a continuous process rather than just an annual review. Next, we'll dive into effective feedback techniques that can help you provide constructive and actionable feedback to your team. We'll also look at various too…
…
continue reading
1
278- Brad Sugars- Founder and CEO of ActionCOACH
25:43
25:43
Play later
Play later
Lists
Like
Liked
25:43
Brad Sugars, president and founder of Action Coach Global, shares insights on business coaching, leadership, and business modeling. He discusses the importance of coaching, management, and leadership skills, as well as the evolution of business strategies. Brad emphasizes the significance of leverage, scalability, marketability, and opportunity in …
…
continue reading
1
Beyond Plastics and Maintaining the Health of Your Family
16:40
16:40
Play later
Play later
Lists
Like
Liked
16:40
Eryn from Eco Inspired joins the podcast to discuss her company, an organization that provides you with products, tools, and resources to help you live a healthier and lower waste lifestyle. They are located in Bon Air outside of Richmond VA, and have products that have been thoroughly vetted to ensure they are ethically and sustainable made and so…
…
continue reading
1
Coaching and Mentoring Techniques for Convenience Store Managers
20:02
20:02
Play later
Play later
Lists
Like
Liked
20:02
In this episode, we'll cover several key points to help you become an effective coach and mentor: First, we'll explore the difference between coaching and mentoring, helping you understand when and how to use each approach. Next, we'll dive into key techniques for effective coaching, providing you with practical methods to improve your team's skill…
…
continue reading
1
Safe and Sound: Food Safety and Handling for Convenience Store Owners
15:18
15:18
Play later
Play later
Lists
Like
Liked
15:18
Today, we're focusing on a crucial topic: food safety and handling requirements. With twenty-seven years of experience working in convenience stores, I'm here to guide you through the complexities of food safety regulations and best practices.By C-Store Center
…
continue reading
1
277: Wealth Creation and the Value Equation | Christopher Volk
25:25
25:25
Play later
Play later
Lists
Like
Liked
25:25
In this episode of the Strategy and Leadership podcast, host Anthony Taylor sits down with Christopher Volk, an accomplished author and business veteran known for his expertise in wealth creation and financial strategy. Christopher, who has a storied career in commercial banking and leading multiple businesses, shares his journey from starting at a…
…
continue reading
1
Legal Essentials: Employment Laws, Licensing, and Permits for Independent Convenience Stores
16:03
16:03
Play later
Play later
Lists
Like
Liked
16:03
Today, we're diving into a vital topic: employment laws, licensing, and permits for independent convenience store owners.By C-Store Center
…
continue reading
1
Setting Performance Expectations and Goal Setting for Convenience Store Managers
15:51
15:51
Play later
Play later
Lists
Like
Liked
15:51
In today's episode, we'll cover several key points. First, we'll discuss the importance of setting clear performance expectations and how this can improve your store's efficiency. Then, we'll explore techniques for setting effective goals, ensuring they are specific, measurable, achievable, relevant, and time-bound. We'll also share real-world exam…
…
continue reading
1
276 Human-Centered Industry and Leadership Evolution | Brent A. Kedzierski
28:01
28:01
Play later
Play later
Lists
Like
Liked
28:01
In this episode of the Strategy and Leadership podcast, host Anthony Taylor converses with Brent Kedzierski, Shell's former Head of Learning Strategy and Innovation and current Chief Industrial Advocate at Human Works. Brent shares his extensive insights on human-centered industry, emphasizing the necessity for a strategic approach to leadership de…
…
continue reading