Conversations about the art and science of building brand communities, hosted by community strategist Clare Sutcliffe.
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Shedcasts from the Makeshift shedscraper - a two story shed in the middle of Shoreditch / Tech City, London.
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Newcross Healthcare presents Voices of Care, a new podcast series hosted by healthcare market expert Suhail Mirza to discuss the issues, challenges and opportunities facing health and social care in the UK today. We are delighted to welcome wisdom and insight from leaders in NHS, private healthcare and from across social care: Sir David Nicholson, Dr Jane Townson, Professor Martin Green, Roisin Fallon-Williams and many more. Among other things, we’ll be debating how we can enable the workfor ...
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Michelle Gorringe - Voices of Care, Season 2 Episode 20
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Michelle Gorringe, co-founder of Newcross Healthcare and its first Chief Ethical Officer, features on this episode of the Voices of Care podcast. Alongside host Suhail Mirza, Michelle discusses her new role as Newcross’ Chief Ethical Officer, her nursing journey as well as the journey of Newcross Healthcare, FuturU and healthcare education provisio…
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Professor Geeta Menon - Voices of Care, Season 2 Episode 19
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Professor Geeta Menon, Chair of the British Association of Physicians of Indian Origin (BAPIO) Grand Advisory Council, features on this episode of the Voices of Care podcast. Alongside host Suhail Mirza, Geeta discusses the challenges faced by international medical graduates, gender inequality in the medical profession, the role of technology in me…
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Andrea Sutcliffe - Voices of Care, Season 2 Episode 18
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Andrea Sutcliffe, CEO at the Nursing and Midwifery Council features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Andrea shares her experiences and expertise in the healthcare landscape, discussing topics ranging from the NHS Long Term Workforce Plan, the significance of inclusion for nurses and patient wellbeing, leadership …
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Tadgh Daly - Voices of Care, Season 2 Episode 17
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Tadgh Daly, Chief Executive Officer of Nursing Homes Ireland, features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Tadgh discusses increased workforce pressures, the impact of nursing home closures on the sector, lack of funding, ever-changing age demographics of the healthcare population, as well as the positive contributi…
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Professor David Laughton - Voices of Care, Season 2 Episode 16
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Professor David Laughton, Group CEO at Royal Wolverhampton & Walsall NHS Trust features on this episode of Voices of Care. Alongside our host, Suhail Mirza, David discusses his extensive experience, challenges faced by the NHS, leadership and culture, and potential strategies for improvement in the healthcare system.…
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Patricia Higgins - Voices of Care, Season 2 Episode 15
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Patricia Higgins, CEO of the Northern Ireland Social Care Council, features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Patricia discusses workforce pressures faced in social and health care, Northern Ireland Social Care Council’s Strategic Plan for 2023 to 2027, as well as the Social Care Collaborative Forum.…
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Anna Severwright - Voices of Care, Season 2 Episode 14
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Anna Severwright, co-convenor at Social Care Future, features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Anna discusses the need for social care to focus on enabling individuals to lead a "gloriously ordinary life", Social Care Future's vision and the need for co-production to reshape social care.…
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Jackie Irvine - Voices of Care, Season 2 Episode 13
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Jackie Irvine, Chief Executive of the Care Inspectorate, features on this episode of #VoicesofCare. Alongside our host, Suhail Mirza, Jackie discusses the Care Inspectorate's work across Scotland's health and social care sector, the current challenges faced post-pandemic, and the importance of continuous innovation and collaboration with service us…
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Clare Teeney - Voices of Care, Season 2 Episode 12
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Clare Teeney, Chief People Officer at University Hospitals of Leicester NHS Trust, features on this episode of #VoicesofCare. Alongside our host, Suhail Mirza, Clare discusses the implementation of the NHS workforce plan, the significance of inclusion and diversity in workforce recruitment, as well as the future of training and education within hea…
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Collective-ownership: the key to long-term loyalty. With Taavi Kotka CEO of Koos.io
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This week Clare chats to colleague and friend Taavi Kotka about collective-ownership models, the software Koos.io has created to make the process of generating ownership contracts quick, easy and risk free. Plus, why collective-ownership is the key to long-term loyalty and sustainable community-led growth strategy. This episode of Bunch is sponsore…
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Pauline Shepherd - Voices of Care, Season 2 Episode 11
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Pauline Shepherd, CEO at the Independent Health and Care Providers in Northern Ireland, features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Pauline discusses the role of the independent sector amidst the current workforce crisis in healthcare, inclusion & the need to promote social care as a career.…
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Diversifying the dance floor with Beatport's Chief Community Officer, Sofia Ilyas
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This week, Clare talks to Sofia Ilyas Chief Community Officer at Beatport about her work bringing diversity to the world of dance music through the Beatport community. We talk about: How big companies can support community focussed organisations who are often exhausted to amplify their work. How interesting it is that a community of people so often…
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Mary Wimbury - Voices of Care, Season 2 Episode 10
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Mary Wimbury, CEO at Care Forum Wales, features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Mary discusses the state of the social care sector in Wales, fees and funding, as well as what the future of the care workforce in Wales might look like.By Newcross Healthcare
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Super Hi nails peer support community for up-skilling designers and developers - With Max Pete Head of Community at Super Hi
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This week Clare chats to Max Pete, Head of Community at online code and design school Super Hi. They talk about finding and leveraging the most active members of your community to the benefit of the rest of your members, the dreaded platform switch and how with a little though you can surprise and delight your members too. This episode of Bunch is …
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Philip Luce - Voices of Care, Season 2 Episode 9
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Philip Luce, CEO at Bupa Cromwell, features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Philip discusses the role of the independent acute sector, the fierce competition for workforce, and the sector’s bounce back from the Covid period.By Newcross Healthcare
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A successful supplier community makes for successful customers - Ewa Magiera - Head of Community at freelance platform Yuno Juno
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This week on Bunch Podcast Clare chats to Ewa Magiera head of Community at freelance marketplace platform Yuno Juno. We talked about: How during tough economic times your community can be what sets you apart from your competitors as you strive to help your community succeed on your platform. Driving feature adoption , gathering feedback and how bui…
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Community-first telecoms - how giffgaff built a successful mobile phone company by putting their customers in control. Roxy Baciu Head of community at giffgaff
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This week Clare talks to Roxy Baciu Head of Commmunity at mobile telecoms company giffgaff who took the boldest possible approach to building their company by putting their customers in charge. Roxy tells us about how to channel the energy of your biggest critics, channeling your community values, leveraging your superfans and the vital importance …
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Investing in Companies with community at their core - Sarah Drinkwater Founder at Common Magic
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Clare talks to Sarah Drinkwater, founder and solo GP at Common Magic, a fund raised to invest in companies with communities at their core. Sarah shares how Founders can benefit from building community around their business at every stage from conception to scale, how a community can best serve companies with a tech product and some useful history o…
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Building a global community of super fans with Ben Lang - Head of Community @ Notion
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Clare chats to Ben Lang Head of Community Notion - a productivity app that have super-fans all over the word. Clare and Ben talk about how to channel the energy and enthusiasm of product-fans to create even more value for your business and how being creative with your community will help you stand out from the crowd. This episode of Bunch is sponso…
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Creating an army of volunteers changing the way the world views waste with Saasha Celestial-One - Olio Co-founder and COO
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Clare chats to Saasha Celestial-One, Co-founder and COO at Olio an app that helps people share food and other items with their community to save it going to waste. Check out Olio and join the revolution! olioapp.com/ Clare and Saasha talk about community building on every level from local to online, volunteer motivation, community-washing and opt i…
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Karen Bonner - Voices of Care, Season 2 Episode 8
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Karen Bonner, Chief Nurse at Buckinghamshire Healthcare NHS Trust features on this episode of Voices of Care. Alongside our host, Suhail Mirza, Karen discusses the promise and the provisions of the NHS long-term workforce plan, and the thorny issue of how to create a truly inclusive culture.By Newcross Healthcare
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Charlie Massey - Voices of Care, Season 2 Episode 7
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In this episode we’re joined by Charlie Massey, CEO at the General Medical Council. Charlie sits down with our host, Suhail Mirza, to discuss the unprecedented workforce pressure and burnout the medical profession is facing, and the transformation envisaged by the NHS workforce plan.By Newcross Healthcare
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Rowena Christmas - Voices of Care, Season 2 Episode 6
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Dr Rowena Christmas, Chair at The Royal College of General Practitioners Wales features on this episode of Voices of Care. Rowena sits down with host Suhail Mirza to discuss the transformation of the primary care sector in Wales & the prominent roles GPs will face within it.By Newcross Healthcare
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Toby Lewis - Voices of Care, Season 2 Episode 5
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Toby Lewis, CEO at Rotherham, Doncaster and South Humber NHS Foundation Trust, features on this episode of Voices of Care. Toby sits down with Suhail to discuss health inequalities, retention, the NHS Long Term Workforce Plan, recruitment pathways and more.By Newcross Healthcare
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Dr Ian Gargan - Voices of Care, Season 2 Episode 4
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Dr Ian Gargan, CEO at Private Healthcare Information Network (PHIN) sits down with Voices of Care host Suhail Mirza to discuss the current status of the independent sector and the role it can play in supporting the NHS.By Newcross Healthcare
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Bunch host Clare Sutcliffe introduces Bunch podcast - get subscribing!By Clare Sutcliffe
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Siva Anandaciva - Voices of Care, Season 2 Episode 3
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Siva Anandaciva, Chief Analyst at The King’s Fund, joins Voices of Care host Suhail Mirza this week to offer his insight into funding, international comparisons, the state of clinical facilities and more.By Newcross Healthcare
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Stephen Dorrell - Voices of Care, Season 2 Episode 2
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Former Secretary of State for Health and Chair of Public Policy Projects Stephen Dorrell is our guest on #VoicesofCare this week. Stephen and host Suhail Mirza explore the issues facing healthcare, and what their solutions could look like, in this insightful episode.By Newcross Healthcare
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Matthew Kershaw - Voices of Care, Season 2 Episode 1
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Matthew Kershaw, CEO of Croydon Health Services NHS Trust, joins Suhail Mirza on the first episode of Voices of Care: Season 2. Matthew boasts more than 30 years’ experience in healthcare and sits down with Suhail to discuss topics such as integration, transformation, partnerships and health inequalities.…
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Michael Manuccia - Voices of Care, Episode 24
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Michael Manuccia, CEO of FuturU, joins Suhail Mirza on this week’s Voices of Care to discuss staff shortages and development, technology and his vision for the future.By Newcross Healthcare
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Helen Whyley - Voices of Care, Episode 23
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Helen Whyley, Director for the Royal College of Nursing in Wales, joins host Suhail Mirza on this week’s Voices of Care episode to discuss the pressures that led to industrial action, the future of nursing, diversity and much, much more.By Newcross Healthcare
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Sim Scavazza - Voices of Care, Episode 22
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Sim Scavazza, Acting Chair at NHS Buckinghamshire Oxfordshire and Berkshire West Integrated Care Board, sits down with Voices of Care host Suhail Mirza to discuss diversity, cultural change, innovation and the ongoing crisis the industry finds itself in.By Newcross Healthcare
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Professor Kamila Hawthorne MBE - Voices of Care, Episode 21
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Professor Kamila Hawthorne MBE, Chair of the Royal College of GPs, joins Voices of Care host Suhail Mirza this week in a powerful interview. Kamila speaks passionately about funding, GP shortages, technology and inequalities in the eye-opening episode.By Newcross Healthcare
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Oonagh Smyth - Voices of Care, Episode 20
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Oonagh Smyth, CEO of Skills for Care, is this week’s guest on Voices of Care and shares her valuable insight on the current state of the industry, as well as what the future has in store, with host Suhail Mirza.By Newcross Healthcare
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Ian Smith is the Chair of NHS Surrey Heartlands Integrated Care Board, who work with people in Surrey Heartlands to create better, healthier lives. They have a focus on prevention and support that’s targeted where it’s most needed to reduce the unfairness some people experience in accessing care, so nobody is left behind. Ian was previously Executi…
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Tim Orchard is a consultant physician and gastroenterologist and Chief Executive of Imperial College Healthcare NHS Trust which provides acute and specialist healthcare in North West London for around a million and a half people every year. It is one of the largest NHS trusts in England and together with Imperial College London forms an academic he…
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Louise Stead - Voices of Care, Episode 17
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Louise Stead, CEO of the Royal Surrey NHS Foundation Trust, has more than three decades’ experience as a nurse and features on this week’s episode of Voices of Care to discuss several insightful topics, including the future of healthcare, staff wellbeing and recruitment, with host Suhail Mirza.By Newcross Healthcare
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Richard Mitchell - Voices of Care, Episode 16
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Richard Mitchell, the Chief Executive of University Hospitals of Leicester NHS Trust, re-joined the Trust as chief executive in October 2021 having worked as the chief executive of Sherwood Forest Hospitals NHS Foundation Trust for four years. Richard is also the Chair of the East Midlands Cancer Alliance and Midlands Regional and Talent Leadership…
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Laura Skaife-Knight - Voices of Care, Episode 15
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This week’s guest on Voices of Care is Laura Skaife-Knight, Deputy Chief Executive at The Queen Elizabeth Hospital in Kings Lynn. Over the past three years Laura has transformed the hospital from “basket case” into success story with a particular emphasis on staff wellbeing. Laura sits down with host Suhail Mirza to discuss some of the initiatives …
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Ian Trenholm - Voices of Care, Episode 14
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Ian Trenholm is the Chief Executive at the Care Quality Commission (CQC), an independent regulator of health and adult social care in England. The CQC strives to ensure health and social services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. Ian joins host Suhail Mirza to discuss the s…
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Dr Donald Macaskill - Voices of Care, Episode 13
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Dr Donald Macaskill is the CEO of Scottish Care, the representative body for care providers in the independent sector, and has dedicated his career to the health and social care sectors across the UK. Dr Macaskill also sits on a number of governmental committees and workings groups and is a trustee for a number of charities. In this episode, Dr Mac…
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Stephen Pattrick is the CEO and Co-founder of Newcross Healthcare. Since 1996, Newcross Healthcare has been working with carers and clients at a grassroots level. Newcross Healthcare serves every part of Britain. Creating a truly joined up healthcare ecosystem, to ensure clients can find healthcare workers to fit their needs and nurses and carers c…
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Professor Joe Harrison - Voices of Care, Episode 12
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Professor Joe Harrison is CEO of the Milton Keynes University Hospital NHS Foundation Trust and has been an NHS acute hospital Chief Executive for over ten years. Along with an ambitious digital innovation programme, Joe has championed workplace wellbeing to improve the working lives of the team at MKUH. In this episode of Voices of Care, Professor…
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Justin Ash is CEO of Spire Healthcare, a private healthcare provider with 39 hospitals and 8 clinics across the UK. He is also a member of the strategic council of Independent Healthcare Providers Network, the only membership organisation for independent healthcare providers across the UK, and a chair of the trustees of THET (Tropical Health & Educ…
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Sir Julian Hartley - Voices of Care, Episode 10
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Previously chief executive at The Leeds Teaching Hospitals NHS Trust and now chief executive of NHS Providers’, Sir Julian Hartley is motivated by the opportunity to champion and advocate for NHS organisations at a time of great pressure faced by all who work in the health service. He says that he wants to bring his experience and insight to the wi…
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Raina Summerson - Voices of Care, Episode 9
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Raina Summerson is CEO of Agincare and is closely involved with the Homecare Association and other national bodies in respect of lobbying for the social care sector. Raina is a qualified social worker, with a Masters in Mental Health Services and has worked in social care since 1989, both privately and in the Local Authority/NHS environment. In thi…
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Neil Carberry - Voices of Care, Episode 8
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Neil Carberry is the CEO of the Recruitment and Employment Confederation, which drives standards and empowers recruitment businesses to build better futures for their candidates and themselves. He is a three-time nominee to the SIA Staffing 100 in Europe and on the board of the World Employment Confederation and a primary academy trust in Oxfordshi…
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Steve Moore is CEO of the Hywel Dda University Health Board, which provides healthcare services to a total population of around 385,615 throughout Carmarthenshire, Ceredigion and Pembrokeshire. He is a strong believer in the need to make the organisation the best it can be by supporting staff to learn, develop and grow. In this episode of Voices of…
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James Tugendhat - Voices of Care, Episode 6
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James Tugendhat is CEO of HC-One and cites one of the key reasons for joining was HC-One’s commitment to being the Kind Care Company. HC-One is Britain’s largest care home operator, with more than 275 care homes across England, Scotland and Wales specialising in dementia, nursing, and residential care for older people. In this episode of Voices of …
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Sir James Mackey - Voices of Care, Episode 5
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Sir James Mackey is Chief Executive of Northumbria Healthcare NHS Foundation Trust and one of the most celebrated and respected leaders within the NHS. He has been appointed by NHS England and NHS Improvement as SRO and National Director of Elective Recovery supporting the national team to find new ways to address the elective backlog. In this epis…
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