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The payments industry is both complex and ever-changing. With new regulations, rising costs, and an increasingly essential customer experience to consider, retailers need to stay informed. Retail Relay is your weekly source of bite-sized payments insights, brought to you by CMSPI. By bringing unique visibility into trends across different industries and channels, we dissect the complexities into digestible insights. If you want to learn about all things payments, you're in the right place!
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#8: Interchange Litigation Supreme Court Findings, Explained For The Merchant Community
25:45
25:45
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The UK Supreme Court has ruled in favour of merchants in landmark interchange fee case on 17th June - unanimously finding the interchange fees set by Visa and Mastercard to be anti-competitive, which is a resounding victory for the merchant community. In this episode, we go through the history of interchange fee litigation and dissect the new findi…
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#7: Financial Performance of Payments Suppliers & What It Means For Retailers
20:54
20:54
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The pandemic has driven an incredible impact on various players in the payments world, such as card schemes, cash suppliers and mobile payment suppliers. As consumers begin to look for payment methods that require less physical contact, cash continues to decline, whilst the card and alternative payment method (APM) space has seen growth. In this ep…
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#6: Looking Into The Future & The Next Generation Of Payments
27:31
27:31
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As recovery continues, we look into the future of retail and the payments landscape in this episode. With data from our forecast, Robbie and Callum explore trends for the coming year through a bull and bear view, and the next generation of payments - open banking. Open banking seems to tick all the boxes, but what is behind the lack of growth? We l…
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#5: Innovative Payment Methods & Why Are Payments Costs Rising?
26:07
26:07
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The pandemic has been accelerating the shift to ecommerce and credit card usage, whilst encouraging the rise of digital payments. How will merchants see their costs change? What are the benefits and risks of emerging finger vein payment methods? How do innovative payment methods compete against each other? In this week’s episode, Robbie and Callum …
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#4: Future-proofing For The Ecommerce Shift & Is Contactless A Success?
29:47
29:47
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In this episode, Robbie and Callum look at the general retail and spending volumes trends this week. We discuss PIN versus signature transaction trends during the pandemic and how contactless is performing during the pandemic - more importantly, what missing data we'd like to see from the schemes. Lastly, we dive into the overall impact of COVID-19…
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#3: Impacts On Current Fee Regulation & Cash Trend
23:06
23:06
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With stimulus checks being introduced and lockdown easing in certain parts of the world, we're seeing a trend of recovery in various industries week by week. In this episode, Robbie and Callum look at ATM withdrawal trends; the influence of the pandemic on cash usage and the future of cash; and how COVID-19 is likely to impact current payments regu…
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As the pandemic continues, the shift to contactless card payments and the collapse of cash are further accelerated. In this episode, Robbie and Callum delve into the latest trends in consumer spending; changes in contactless; the concept of Buy Now Pay Later; and cashless payment methods implementation in different parts of the world. To access the…
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In our first episode, Robbie and Callum consider the key trends we've seen across the retail industry in recent weeks. As lockdown continues to keep stores closed across both the U.S. and Europe, we're seeing a huge shift towards online spend - and we explore the numerous complexities, opportunities and challenges that come with that change. To acc…
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The payments industry is both complex and ever-changing. With new regulations, rising costs, and an increasingly essential customer experience to consider, retailers need to stay informed. Retail Relay is your weekly source of bite-sized payments insights, brought to you by CMSPI - an independent, global payments consultancy supporting merchants to…
…
continue reading
