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The Raving Patients Podcast, where reputation matters! Get ready to learn not only how to revitalize your dental practice’s online reputation, but also increase your visibility and credibility on Google and how to use the power of your happy patients to market your practice online with The Reviews Doctor himself, Dr. Leonard Tau! For more information visit: https://www.drlentau.com/
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Dentists often find content creation both time-consuming and intimidating, as it can seem quite out of their wheelhouse. But content marketing is not just for the savvy digital marketers. If done the right way, this powerful tool can help dentists create deeper and more trusting relationships with both existing and potential patients. So, how can y…
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Hiring is hard, but hiring non-clinical staff for dental practices is harder. If you've been using employment websites, you know by now that half the candidates are unqualified and several will end up ghosting you. The result is limited options, leading dental practices to recruit subpar employees that won’t stay for long. So, how can you find and …
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How many times have you confused one dental practice with another? I know I have! It’s tricky for dental practices to stand out when it comes to branding. Several use generic stock images and cookie-cutter templates to push content online, missing that one thing that truly sets them apart — authenticity. In this episode, I sit down with Sarah Ruber…
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Have you planned an exit strategy for your dental practice? It’s commonplace to draft a business plan, but the roadmap for selling and exiting and doing so for max profits is often overlooked. Also, most dentists give themselves too little time and typically overestimate its worth due to emotional attachment. So what do dentists need to know to hav…
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The average amount spent on dental staff training is about $1,500 per person per year, which is a significant expense for small to mid-sized dental practice owners. But is all that expense really worth it when research shows that learners forget an average of 70% of the new information within 24 hours? Today, I’m sharing a better way to manage oper…
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If you feel like your dental practice needs a reputation boost, you should consider leveraging media appearances. But how exactly do you go about that? And what makes a good story? In this episode, I’ve invited media guru and branding expert Christine Haas, CEO of Haas Media and founder of The AI Newsroom. She spent 15 years out of her celebrated c…
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Have you ever wondered how top professionals in dentistry keep climbing higher? And how can you do the same? Many dental professionals are hungry for growth, but lack the guidance to move forward. That's where mentorship and coaching can play a pivotal role. Today, I’m thrilled to welcome Deneen Dismore, a dynamic fractional CMO and new patient acq…
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Producing content for marketing and keeping up with potential leads can be challenging for many dental practices. If your human staff is struggling to get it done, why not make it happen with the help of AI? Today, I’m sharing how AI for dental marketing can help give you the competitive edge you need! My guest is Wendy Richmond, CEO of Results Mat…
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Did you know that women suffer from burnout at higher rates than men do? This is also true for women in leadership positions, including dentistry. Today’s episode sheds light on the pressing issue of burnout, particularly among female dentists. My guest is Andrea Smith, an advocate for well-being and empowerment, particularly in the healthcare fiel…
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Did you learn customer service at dental school? Most dental professionals barely scratch the surface of business-related subjects in their education. But to have a thriving dental practice, you need to deliver an unparalleled patient experience. And for that, learning the art of customer service is a must. To explain how to achieve this is today’s…
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They said success would make us happy. They were wrong. Let's find out what truly matters. Healthcare professionals are often caught in the pursuit of success at the expense of their well-being, often leading to burnout or disenchantment with their jobs. Today’s episode redefines what true success and happiness look like with the guest Tarryn MacCa…
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Infection control is sometimes an afterthought in dental practices. When overlooked, it comes with hidden costs and many dangers for patients and practitioners. Today’s episode features Michelle Strange, a trailblazing nomadic dental hygienist, educator, and advocate for advanced dental hygiene practices. With over two decades in the field, Michell…
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If you’re a PPO practice, you might be feeling the squeeze from decreasing insurance reimbursements. Many hygiene-heavy family practices are in the same boat, struggling with the impact of insurance on their bottom line. Today’s episode features Dr. Andrew Turchin, a master of cosmetic and reconstructive dentistry, who shares his journey from a bus…
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Have you ever felt like your dental visit was more about the procedure than you? Well, the issue is that doctors are only trained to perform procedures and not on customer service. To shed more light on this issue is today’s guest, Dr. Michael Sonick, a respected periodontist whose mission is to treat people, not just patients, which is the title o…
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Imagine learning the latest in dental implants and clear aligners, not in a cramped conference room, but with the pink sands of Bermuda a few steps away. Learn all about supercharging your dental practice with big cases at our upcoming conference in Bermuda! On today’s podcast episode, I brought on my co-organizers, Allison Lacoursiere and Matthew …
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What if AI in dentistry could make the management of dental implant procedures much easier? Today, I’m sharing a solution with you. This episode features Dr. Dexter Mattox, the brain behind IMvision Dental, a cloud-based implant tracking platform that's setting new standards in dental technology. Dexter, an oral surgeon with a passion for tech, has…
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Are you maximizing the potential of clear aligners in your dental practice? This highly sought-after service is quickly becoming a must-have for dentists looking to stay at the forefront of innovation and patient satisfaction. For today’s episode, I’ve invited clear aligner advisor and 2024 Dentist Influencer of the Year, Dr. Avi Patel, to share ev…
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Do you have a dental specialty practice? If so, you might know by now that it takes more than just exceptional care to stand out. Promoting a specialized service comes with its unique challenges, so understanding the difference between B2C and B2B marketing strategies can transform a struggling practice into a thriving one. To tell us all about it …
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Some dental treatments are hard to sell to patients. That’s a fact! Many patients will turn to Google, often finding incomplete information that doesn’t help them decide to get the treatment they need done. What if you could provide a video of the exact procedure while they’re still in your chair? Today, we're diving into the innovative world of Te…
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Are unpredictable earnings affecting your dental practice? Discover a proven solution here! Today’s episode features a conversation with Jordon Comstock. He’s the CEO of BoomCloud, a software platform that helps dental practices build and scale robust dental membership programs. Having been in the industry since 2006, Jordon is an expert in reshapi…
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The dentistry landscape is evolving as new technologies and marketing trends emerge. If you’ve been struggling to keep up or are just curious about the future of dentistry, then this episode is just what you’ll want to hear! To talk all about it is this week’s guest, Melissa Turner, a dental hygienist turned industry consultant and content creator …
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Dental care is evolving — are you ready to change with it? Let’s learn about health-based dentistry. There’s a growing industry trend to adopt alternative solutions, but it comes with many misconceptions. It stems from the increasing awareness of the safety of certain ingredients and materials used in mainstream dentistry. In today’s episode, I’m e…
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Have you ever thought of ways to manage time better in your dental practice? If so, I’ve got just the guest you need to listen to! For this week’s episode, I’m welcoming productivity coach Mridu Parikh, who helps overwhelmed business owners to focus and systematize so they can take control of their work and home lives. Mridu emphasizes the importan…
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AI in dentistry is gaining momentum. While most AI technologies revolve around imaging solutions, OraQ helps make clinical decisions through machine learning and digital automation. To talk all about it is today’s guest, Dr. Amreesh Khanna, a dentist and entrepreneur with 15+ years of clinical experience. Dr. Amreesh is passionate about driving inn…
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Are you looking for ways to enhance your dental practice? According to my guest in this episode, “If your practice is not growing, it's dying.” In the ever-evolving world of dentistry, staying ahead requires not just clinical expertise, but also innovative practice management strategies. Here to kick off the seventh season of The Raving Patients Po…
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Ever felt overwhelmed by the complexities of full-arch dental implant treatments? Is that holding you back from implementing it in your dental practice? In the world of dentistry, the full-arch dental implant treatment isn't just a procedure; it's a life-changer for countless patients. For years, this transformative solution has been revolutionizin…
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Did you know today's consumers expect more than just quality dental care? They want flexible and accessible payment options too! Payment plans are an emerging trend reshaping the dental industry, making it crucial for dental practices to adopt innovative financing solutions that cater to evolving patient needs. To dive deeper into this subject is t…
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Showing up authentically in your dental practice might be the missing piece in your success. But, how do you do this? And most importantly, how do you curate a patient experience that gets you loyal customers? On today's Raving Patients Podcast episode, we've got Shawn Zajas ready to share his groundbreaking tactics that are changing the dental mar…
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Unlock the door to a bustling dental practice by doing this one thing that will play beautifully in hand with your marketing efforts — getting clients to leave reviews. Reviews are a handy tool that gets overlooked when it comes to dental marketing. Either there’s no time to ask for them, or you or your team might be shy about it. To talk all about…
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Ever wished you could use dental software to effortlessly showcase the potential of a dazzling smile to your patients? Most patients visit the dentist for regular check-ups, cleanings, and other issues, leaving cosmetic procedures as the last priority. Therefore, dentists often hesitate to offer cosmetic procedures or simply are too busy or short-s…
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Have you ever wondered why your dental practice isn't getting more customers? Dental marketing is the answer! Many dental practices leave marketing on the back burner in their list of priorities, and I get it. Marketing takes a lot of effort and expertise, and let’s face it, it’s not taught at dental school. I’ve seen many dentists do their best wi…
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Are you a dentist looking for a competitive edge in the world of Invisalign? Becoming an Invisalign Diamond Provider is what every dentist practicing Invisalign could hope for, but it’s not easy to achieve! Today, I’ve brought on a special guest to show you how — Michael Wollock. Michael is an industry leader, recognized multiple times as one of th…
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Ever caught yourself doing more dental practice management instead of actual dental work? You’re not alone! It’s all too common to see doctors stressing over office work instead of tending to their patients. However, running a dental practice is a huge responsibility, so it's understandable to find dentists getting involved in the day-to-day affair…
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As business owners and entrepreneurs, we dentists have an obligation towards society to do good for those less fortunate. And if you’re looking to grow your clinic while also donating to charity and helping your community, cause-related marketing is the way to go. Cause-related marketing can be a mutually beneficial collaboration between your clini…
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Did you know? Doctors are the worst investors on the planet. I know, this is a pretty serious claim, and yet, through all my years of being a dentist and knowing other doctors, I see how so many of us work too much, live too little, and don’t take advantage of what we’re given. You see, being a bad investor isn’t just about money. It’s about time a…
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Growing your practice is not always easy, but with the right tools, anything is possible. And there is no tool more efficient at getting you new patients than video. More specifically, video testimonials. You see, most prospective patients don’t know much about dentistry. They don’t want to read long, technical blogs on your website or look at stoc…
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Growing your practice and keeping your team motivated and dedicated takes a lot of work and effort. Having the right vision, working with the right people, and most importantly, basing your practice management on the right pillars is what’s going to ensure practice success. Someone who knows a lot about this subject is none other than this week’s g…
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If there is one area dentists should never save money on, it’s staff. If your staff is great at what they do, then your patients are happy. And if your patients are happy, then your dental practice will flourish. And yet, so many dentists make the mistake of cutting costs on staff because they want to lower their overhead costs. This strategy never…
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Believe it or not, traditional dental marketing doesn't attract new patients not because marketing doesn’t work but because your strategy doesn't accurately represent your practice. When a patient lands on a templated website with stock photography and clunky design, they have nothing to connect with and they leave. This is why your marketing strat…
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There are a number of reasons why prospective patients would want to have a preliminary consultation before they fully commit to a dental clinic. Some people can have special needs, some patients have anxiety, others might be parents looking for a new dentist for their child, and some could be speciality care seekers with very specific needs. All t…
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The secret to a successful dental practice? It’s not a genius hygienist or expensive treatments or even the best dentist in the area. The secret is simple: Team engagement. If your team members are engaged with the work you’re doing and come every single day to the office motivated to do great work, then your dental clinic will thrive. But to build…
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For many years now, I've been talking about how PPO write-offs should be a marketing expense. After all, if you truly look at your numbers, you’ll notice that you waste a lot of money on PPO write-offs. As business owners, we should be trying to maximize our profits and minimize our expenses, not the opposite, which is why today, I discuss how you …
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As dentists, we are more likely to spend our time working on the best way to deal with periodontal disease than working on our finances. And yet, that is a big mistake. Yes, we haven’t studied finances and we’re not trained for all the difficult parts of accounting, but keeping an eye on the financial situation of your dental clinic is a must if yo…
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The average dentist tends to lack the comprehensive skill set required to excel as a proficient businessperson. Luckily in the dental world, we can still make a decent living even when not running a practice optimally. However, this shouldn’t be the case. My guest today, Dr. Addison Killeen, is a successful dentist and entrepreneur based in Lincoln…
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If you're a dentist, the last thing you'd want is to waste precious time navigating through numerous platforms. Luckily, our special guest for today recognized this significant gap within the dental industry. With an impressive IT background, having worked with industry giants like Facebook, Jonathan Rat took it upon himself to revolutionize dental…
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It’s 2023, and people everywhere are predicting a recession that might be as bad as the last one. So, as dentists and business owners, we need to learn how to navigate this economic uncertainty so we don’t get caught in the middle of it with no survival plans. Lucky for you, you’ve already taken the first step: You recognized that our economic clim…
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Dental aligners have become more and more popular in the last decade. Many work much faster than braces and offer the exact same results. However, believe it or not, not all aligners are made equal. In fact, contrary to what corporate raiders would like you to think, aligners in orthodontics can be different from what the general population believe…
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Here in the Raving Patients Podcast, we don’t always just focus on dental clinics. We also care about our overall health. You see, our bodies are made of a number of different systems that are all interconnected in different ways. And one thing going wrong in one organ can end up causing a number of other health issues that, at first sight, look co…
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Economic forces are making more and more dental practices face the reality of their relationship with dental insurance. And as they do, most are trying to make a decision without asking the right questions. However, in order to decide whether or not you should be insurance-free, you have to ask the right strategic questions first. The answers to th…
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What if I told you you could double your dental practice’s case acceptance, and all you have to do is use virtual consults? If you’ve never thought about doing that, then this episode is for you, because in it, I’ll be discussing this with an expert! His name is Michael Anderson and he is the co-founder of Your Virtual Consult, a platform that conn…
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