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You’re busy. We know! We cut through the BS and give you straight talk advice whether you're a seasoned entrepreneur or just starting out. Small Business | Big Insights dives straight to the point on key topics and features interviews with industry experts and successful small business owners who share their deep insights. Tune in each month to gain new ideas and inspiration for your own business. Send us any questions you've got to podcast@zenbooks.ca Check out our website at https://Zenboo ...
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Leadership and Innovation in Payroll: Interview with Wagepoint CEO Shrad Rao
48:45
48:45
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48:45
Shrad Rao is the CEO of Wagepoint, a payroll software designed for small businesses in Canada. The company, known for its friendly team, aims to make payroll simpler and less intimidating. Wagepoint serves over 25,000 customers and processes payroll for more than 200,000 employees each month. Under Shrad’s leadership, the company has grown to over …
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Mastering Business Acquisitions and Roll-Ups with Brian L. Shields
43:27
43:27
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43:27
In this episode, we dive deep into the world of business acquisitions with Brian Lee Shields, a seasoned business development and acquisition expert based in LA. With 15 years of experience, Brian has a rich background in private equity and has been involved in over $4 billion worth of investments across more than 15 industries. Listeners will gain…
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Avoiding Common Financial Mistakes: Pro Tips from a Seasoned Planner (With Alex Hadjisophocleous from Forest Financial Planning)
45:18
45:18
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45:18
Alex Hadjisophocleous is a fee-only/advice-only financial planner at Forest Financial Planning Inc., helping individuals and business owners grow wealth through financial literacy. His unbiased advice is a refreshing contrast to financial advisors who charge substantial annual fees, particularly in Canada. In this episode, he shares a wealth of financi…
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From Obscurity to Icon: Unveiling Secrets to Crafting a Memorable Small Business Brand (With Robert Smith from Greenmelon)
45:51
45:51
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45:51
What are the key attributes of a polished brand? To tackle this question, Eric invites Robert Smith for an insightful conversation on branding. Robert, a branding expert, Adjunct Professor, author, and Chief Creative Officer at Greenmelon Inc, has a wealth of experience in crafting successful brand identities. Having worked with numerous major compa…
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Secrets to Building a Team That Fuels Your Success: What Every Entrepreneur Needs to Know!(With Zach Montroy from The Intention Collective)
36:37
36:37
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36:37
Growing and scaling a small business takes strategy, innovation, and above all, great leadership. Zach Montroy, the Founder & CEO of The Intention Collective—a group of consultants specializing in small business growth and scaling—is a Harvard-educated strategist focusing on organizational psychology and development. In this lively discussion, they…
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Unlocking Business Success: How a Punk Rock Lawyer Turned Startup Guru is Transforming 125,000 Businesses(Shane Murphy from Ownr)
41:00
41:00
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41:00
Starting a small business involves various legal considerations, many of which can be conveniently addressed online. Shane Murphy, the CEO of Ownr, brings a legal background to the table and shares his entrepreneurial journey, including successfully starting and later having his business acquired by its major competitor. Ownr, an all-in-one platfor…
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Unlocking Small Business Potential with IT (With Jeremy Irving from IC360)
45:07
45:07
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45:07
Small businesses should not shy away from new technology, but rather use it as a secret tool to drive employee and customer satisfaction and engagement. Jeremy Irving is the Managing Director and Senior Technical Analyst of IC 360 Solutions, a technology firm that helps small businesses. He is also a certified PMP (project management professional) …
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Wealthsimple’s radical employee experience (with Gren Austin from Wealthsimple)
40:44
40:44
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40:44
Employee retention is crucial for small businesses, and providing benefits to alleviate financial worries can be instrumental in avoiding turnover. Gren Austin serves as the Head of Wealthsimple Work, overseeing the day-to-day operations of Wealthsimple's Group Retirement Business. In a conversation with Eric, Gren delves into the distinctions betwee…
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Using emotions to improve team performance (with Ange MacCabe from Intuity Performance)
40:18
40:18
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40:18
In this episode our guest, Ange unpacks the concept of Emotional Intelligence (EI) and its multi-dimensional influence on interactions within teams. Emotionally intelligent leadership is revealed as a catalyst for trust, collaboration, and innovation, fostering a culture that drives small business success. Small business owners are offered practica…
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Pragmatic view to people management (with Andrea Bartlett)
55:02
55:02
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55:02
Managing people for YOUR small business, join me with guest Andrea Bartlett, she has been Vice-President of People at Humi for 3 years. In this episode we talk in depth about how you can make sure that HR plays a pivotal role in nurturing your workplace and foster great employee experiences. Andrea has great tactical advice and real-world examples …
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Exclusive advantages for LGBT friendly businesses (with Darrell Schuurman from CGLCC)
42:30
42:30
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42:30
Understanding the intersection and dynamics of the 2SLGBTQI+ and business community. Join me with guest Darrell Schuurman co-founder and CEO of the CGLCC, Canada’s LGBT+ Chamber of Commerce as we explore questions that many small business owners have as it relates to the 2SLGBTQI+ community. In this episode we talk about how all businesses can do t…
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Are you missing out on M&A Opportunities? (with Colleen Kelley from Stratford Group)
45:38
45:38
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45:38
Mastering mergers & acquisitions for small businesses, join me with guest Colleen Kelley president at Stratford Group. In this episode we explore the strategic reasons why small and medium-sized businesses should consider acquisitions. Colleen specializes in business scale-up, strategic planning, mergers and acquisitions (M&A), and integrations. Co…
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Top Unexpected Recruiting and Retention Tactics (with James Baker - Keynote Search)
44:37
44:37
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44:37
Small businesses can thrive by maximizing talent, fostering a dynamic culture, and adapting to the evolving business landscape. Eric, and guest James Baker discuss the challenges and opportunities that small businesses often overlook, from recruitment pitfalls to harnessing government grants, this podcast explores some unexpected tactics small busi…
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Top Tactical Marketing Ideas for Small Businesses (with Riaz Sidi from Sidi.io)
48:23
48:23
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48:23
Join me with guest Riaz Sidi from Sidi.io, a distinguished sales and marketing leader, sharing game-changing insights from his 20+ years of experience as he champions collaboration over competition and unveils the secrets of customer engagement. In this episode we explore the core pillars of business success from revenue generation, sales finesse, …
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Evolving Beyond the Traditional Business Mindset (with Rob Dale - Rhapsody Strategies)
44:18
44:18
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44:18
Self-awareness, the ability to adapt in times of uncertainty, and building trust with clients and team members are this episode's focus. Eric and guest Rob Dale explain thought-provoking topics that help business owners expand beyond the traditional business mindset. Rob is a master coach with Rhapsody Strategies, an award-winning coaching firm, wh…
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Secrets to Smart Revenue Growth (with Anastasia Valentine)
40:52
40:52
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40:52
Today’s conversation is with accomplished technology leader Anastasia Valentine. Join me as she reveals her strategies for smart revenue growth for small business owners and entrepreneurs. We explore the pivotal roles of CROs and CMOs in aligning marketing and sales for business expansion as well as strategies for networking and building valuable c…
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Improved marketing with real research (with David Coletto - Abacus Data)
37:09
37:09
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37:09
Polls, surveys, and focus groups aren’t just for big business; small businesses can gain big insights and win a competitive edge. Diving into this topic, Eric interviews one of Canada’s best known and most respected pollsters, David Coletto. David is the Founder, Chair, and CEO of Abacus Data, a Canadian market research firm. He has a PhD in Politi…
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