This show is for those who run a tourism based business and are looking for new ways to market that bring in consistent bookings but still maintain a healthy profit margin for their operation. Inside each episode, learn from Erik Hatterscheidt, a former resort marketing manager and now owner of a global 7 figure tour business as he shares his biggest “A-ha moments” and marketing secrets with full transparency. From marketing flops, to mindset, to big booking wins, Erik pulls you into his wor ...
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72. A Really Weird Offer That Guarantees Re-Bookings
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I’m sharing an experiment we’re running with an offer that has dramatically increased client retention, upped engagement, is building the community, guarantees us future bookings AND makes us money for free in the form of interest. Sounds too good to be true? I thought so too. But it’s working. Questions for the podcast? Send them to me at ehatters…
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71. Top 10 Marketing Books For Tourism Operators
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I’ve read over 100 marketing books in the last 10 years. Here are the top ten that have driven millions of dollars into my tourism businesses. I’ve broken them down into 5 categories which include branding, building sales pages, getting leads, word of mouth, and marketers psychology. If you have a marketing related question you’d like me to address…
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Here’s an offer that will set you apart from the competition, is free to create, and comes with world class benefits. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com
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69. Never discount - Use the cheesecake strategy instead
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Discounting is almost always a horrible idea. And there’s a much smarter way to achieve the outcome you’re looking for. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com
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Pricing strategies you should be considering going into 2024. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com
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67. 10 Big marketing mistakes that drag a team down
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In this episode I cover the 10 big mistakes I made in the last 3 years working with my marketing team. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com
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66. 3 Years Gone - Why I left and why I’m back now
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A brief explanation on where I’ve been, what I’ve been up to, and what you can expect moving forward. If you want to ask me a question you can do that by listening to this episode on Spotify. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com…
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65. How to make the complex simple in your marketing
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Is your organization or your marketing overwhelming? If so you need to listen to this episode. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com
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64. TripSchool Series (3 of 3): Learning from other tourism operators mistakes
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In the last episode of our TripSchool series, Mitch and Erik identify some key actionable takeaways from the marketing failures they’ve encountered while working as coaches and consultants. To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline…
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63. TripSchool Series (2 of 3): Failures - Top Marketing Mistakes We Tourism Operators Make
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In this episode of Tourism Marketing Mastery, Erik Hatterscheidt sits down with Mitch Bach of TripSchool and they discuss a lesser talked about topic - their failures. Not only are their personal failures covered, but also the failures of the hundreds of clients they have worked with. They discuss the most common mistakes they see, as well as some …
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62. TripSchool Series (1 of 3): Q&A with the Co-Founder of TripSchool, Mitch Bach
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In this episode of Tourism Marketing Mastery, we have a chat with the Co-Founder of TripSchool, Mitch Bach. Mitch lends an interesting perspective to tourism marketing through his study of music. We also cover a bit of his personal history, why he started trip school, and what he’s learned after working with 100’s of tourism operators. To get the f…
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61. Building a Storybrand - Clarifying your message so guests will listen
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I’ve recently been diving deep into a concept developed by Donald Miller about creating messaging that clearly resonates with our guests. In this episode I share what I’ve been learning and how we’re implementing these lessons. To write me email info@tourismmanangementacademy.com To get the full tourism marketing course click: https://tourismmarket…
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60. A new model for tour companies that is working during the pandemic
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Let me share a new model that is currently filling our bookings with local guests. If you want to get in touch write me at Info@tourismmanagementacademy.com
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59. The future of tourism marketing in 2021 - 3 major trends to help your business grow
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I just sifted through 100’s of hours of conferences, videos, and case studies to share with you the 3 big marketing trends that I saw come up as patterns that are emerging in 2021. To send in questions and feedback, email info@tourismmanagementacademy.com
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58. These 3 questions will turn you into a leader
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In this episode we explore the 3 questions that led to my 48 staff working alongside me for 2 months for free when we hit a crises. To email me feedback or questions write to info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline…
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57. 6 Step Copywriting Formula I used to get a 60x ROI on a FB tourism ad
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In this episode I’m sharing the 6 step copywriting formula I was taught that allowed me to write an ad which gave us a 60x ROI. Now, almost all of our ads use the same formula and are giving us healthy returns. To contact us write to info@tourismmanangementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.t…
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56. This 90 Yr old formula works for writing headlines that convert to bookings
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When you look at all of the things you could focus on learning within the marketing world, I’ve found the most effective to be Copywriting. Within copywriting, the most effective piece to learn is headlines. In this episode I share with you a piece of knowledge I found in a book written in the 1930’s that works just as well now as it did back then.…
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55. A Silicon Valley marketer’s unique approach to starting a tour company, and his gift to you.
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In this episode we chat with Vitaliy Levit, a successful Silicon Valley marketer and consultant who found himself thrown into the world of tourism when he bought a yacht. We discuss his marketers approach to growing his business dramatically over the last 3 years and what he’s building for other tour businesses now. The link to his new site where h…
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54. 1 important question to ask yourself if you work for yourself
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I promised to share the challenges and failures of our own journey and this week I’m opening up about a family argument and how we’re working it out. If you have a question you’d like to ask me write to info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeli…
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53. Creating an Opt-In (THAT ACTUALLY WORKS) to bring bookings on autopilot
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The single most powerful automated system you can build is an opt-in. It takes very little time to set up, works on autopilot, and routinely converts to bookings. In this episode I lay out how I create opt-in's that actually work.To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipelineTo sh…
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52. Laying out a tourism business home page for conversions to bookings
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After a decade of split testing, 1000s of client trials, and my own research, here’s what I’ve learned about laying out a tourism homepage that leads to bookings. To share your wins, challenges or questions, email us at info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/co…
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51. We re-wrote our ABOUT US page and increased inquiries 239%
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When I looked at our web data, I noticed that our ABOUT US page was one of our most visited pages, but it wasn’t generating inquiries. I set out on a mission to change that. Now, 2 years and dozens of split tests later, I have a formula that consistently delivers quality inquiries on autopilot. To share your wins or ask me a question, write to info…
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50. The 5-Step Process we use to create our USP (Unique Selling Point)
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You don’t want to compete based on price. That’s a race to the bottom. The only other place you want to be is on top. To get to the top you need a USP. In this episode I share with you what happens if you don’t have one, and how I approach creating one. To reach us with your wins, challenges or questions email info@tourismmanagementacademy.com To g…
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49. +1 Method: The experience tool I learned from a luxury resort manager that changed my life.
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The +1 method has given us almost a 2 year waiting list, expanded our profits, brought our staff closer together, and landed me the most beautiful woman on the planet. Once you learn it, you can’t do life without it. Email us your questions or wins at info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismm…
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48. Pass The Broccoli: The simple secret to becoming a respected industry leader (that no one does)
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Looking for a quick way to establish yourself as kingpin in your tourism region? Maybe even in your country. The secret is the easiest thing in the world and nobody does it. To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline
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47. Tired of trying to keep up with digital marketing? Do this instead (it’s way more fun anyway).
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I realized that digital marketing was a game that I was never going to win indefinitely. And it can be exhausting trying to keep up. I have a new strategy that we’ve rerouted our marketing budget into that is way more fun, rewarding, and effective (so far). To ask questions or let me know how these strategies are working for you write us at info@to…
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46. Interviewing the world’s #1 expert on TOURISM FB ads. How he’s getting well over 1000% ROI.
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There are very few ‘Marketing Experts’ that I respect in the agency space, but my guest this week is an exception to the rule. Chris Torres runs tourism marketing.agency, Touriosity.travel, and is the host of The Digital Tourism Show To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline…
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45. Feeling stuck? Try these tips to streamline through a tough transition.
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I have just gone through the first phase of a challenging life transition. Here’s what I’m learning and tools that have gotten me through previous tough times.
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44. The Stacked Decc: Where to find a steady stream of your dream guests.
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A lot of tourism operators struggle with finding a steady stream of their dream guests. The Stacked Decc method gives you the ability to make this challenge disappear. To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline
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43. How to tell stories that make you more interesting
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Have you ever wondered why some people just seem so much more magnetic with their storytelling than others? That’s because whether they know it or not, they’re using a 100,000 year old framework we humans are drawn to. In this episode I share this exact storyline framework and how it has been used in everything from ancient myths to academy award w…
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42. How to blow your guests mind before they even book: The ‘HiJack’ Challenge
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I’m sharing a piece of info I paid 16K for. But it works like gold and it’s easy to do. Welcome to the ‘HiJack’ challenge.
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41. 4 Major Mistakes I Made In Growing My Business
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Every business needs to deal with growth. I want you to learn from major mistakes I’ve made made that cost me profits in the long term.
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40. Casey Halloran: How to sell millions in tourism without ever opening your mouth - the formula
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Casey Halloran runs a boutique resort and international travel agency in Latin America. He started his career as a direct response copywriter and now uses those skills everyday to market his own tourism products. Join us as we dig deep into the secrets that marketing tests reveal about which ads really work in tourism. Links mentioned in the podcas…
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39. Doug Lansky: The most sought after speaker in tourism today
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Welcome to episode 39 of Tourism Marketing Mastery. In this interview with Doug Lansky we explore everything from how Iceland was able to reverse engineer their most successful experiences to what the future of tourism tech holds. In this episode Doug also shares to key to drawing more travellers no matter who you are. To reach Doug you can find hi…
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38. What to do if you have a million ideas
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Welcome to episode 38 of Tourism Marketing Mastery. If you’re like me and you’ve got squirrel syndrome, here’s a useful analogy I’ve used as a tool to remind me to re-focus on the most important thing.
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37. This simple profit trick revolutionized my bank account
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Welcome to episode 37 of Tourism Marketing Mastery. I was thinking about things I’ve done over the last 5 years that have had the littlest investment of time for the greatest results and I realized that taking 2 hours to set up my bank accounts two years ago has brought in more profit than almost anything else I’ve done. Let me share that secret wi…
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36. 7 unique spaces to get directly in front of your ideal guests
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Welcome to episode 36 of Tourism Marketing Mastery. I was having a convo with one of my clients and they were struggling to gain control over their lead flow. They wanted to directly advertise to their ideal guests but didn’t know where to find them. In this podcast I give you the answer. This podcast is actually a recording I put together for our …
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Welcome to episode 35 of Tourism Marketing Mastery. I have a side of me I’m terrified that people will know. And for that reason, I think it’s time to share it with you.
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34. Reinvention: Is This The Future Of Tourism?
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Welcome to episode 34 of Tourism Marketing Mastery. In this episode I’m not talking about the pandemic and I’m not talking about life as normal. I’m exploring what the future of tourism will look like, what the tourist will come to expect that they don’t now, and exactly what we are doing about it.
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33. Interview: How this manager took his resort to #1 in luxury travel.
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Welcome to episode 33 of Tourism Marketing Mastery. This episode is a special treat, where I interview Justin King on the strategies he used to take his resort to a top spot in the luxury market, which is no easy feat.
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32. Coronavirus: Our 7 Step Plan For Weathering The Storm
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Welcome to episode 32 of Tourism Marketing Mastery. Here is the link for the webinar I mentioned in this episode: https://www.tourismmanagementacademy.com/webinar-registrationf934511r
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Welcome to episode 31 of Tourism Marketing Mastery. Sometimes running the show can be a grind. I learned this trick from a smarter man than me and it’s helped how I approach marketing and my business. I hope it also helps you.
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30. Why Our Guests Hate Us And It’s A Good Thing
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Welcome to episode 30 of Tourism Marketing Mastery. I’m giving you a twist in this episode. I share with you a few reasons why our guests hate coming to our resort and why I’m excited about it. I’m also opening up the podcast for questions from our subscribers. You can submit them to support@tourismmarketingmastery.com…
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29. Booking Launch: The Secret I Stole From Apple And Tesla To Put Bookings On Steroids (Part 2)
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Welcome to episode 29 of Tourism Marketing Mastery. In the second part of this episode I share, step-by-step how I executed the booking launch, the mistakes I made, the incredible results we got, and how you can do the same. I also announce that I now have an email that you can send your questions into and I’ll answer them on the show. Support@tour…
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28. Booking Launch: The Secret I Stole From Apple and Tesla To Put Bookings On Steriods (Part 1)
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Welcome to episode 28 of Tourism Marketing Mastery. I’ve got a really special one for you this week. I’ve been studying marketing campaigns outside of tourism for years and running experiments at our little resort. I’m now trying one of the most bold moves to date by refusing bookings. This episode explains why.…
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27. One BIG mistake I just made in sending out an email campaign
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Welcome to episode 27 of Tourism Marketing Mastery. As promised, you will hear about my failures as I make them. In this episode I share my attempt at an email campaign that flopped. Learn from my mistakes so yours doesn’t.
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26. The REAL reason your repeat bookings aren’t higher
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Welcome to episode 26 of Tourism Marketing Mastery. I had a conversation with a resort owner that said they don’t get many repeat bookings because people come for the region and not the resort. I call BS.
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25. Turning S#!t Into Gold (Marketing Your Off Season)
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Welcome to episode 25 of Tourism Marketing Mastery. I was recently asked how we market our off season. This is my response.
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24. Which guest group is the most profitable?
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Welcome to episode 24 of Tourism Marketing Mastery. After testing numerous guest demographics, and talking to dozens of resorts, which guest group is the most profitable for you to cater to?
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23. Successful Managers All Share This One Trait
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Welcome to episode 23 of Tourism Marketing Mastery. After doing dozens of calls this week with Managers around the world, there was one common pattern that emerged for the resorts that were growing and profitable. In this episode I share what that trait is, and how to learn it for yourself.
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