This is Best Behaviour, the podcast that navigates workplace culture, one story at a time. We’re diving into the culture stories of some of Australia’s largest and most successful companies on the hunt for insights you can implement in your organisation. We’re promising practical tips, a rollercoaster of topics, and above-average shits and giggles. Best Behaviour is produced by Interchange, a management consultancy creatively transforming organsiations. Find out more about Interchange here: ...
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Navigating Turbulence: A Culture Conversation with Virgin Australia’s People Chief
51:52
51:52
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Gabe and Felix sat down for a conversation with Lisa Burquest, Chief People Officer at Virgin Australia, to discuss how the company has focused on its culture since being acquired by Bain Capital in 2020, surviving airline shutdowns due to the COVID pandemic, the business case for prioritising culture and finding purpose in change and improvement. …
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Xero-ing in: Finding Purpose with Tam Somers
44:07
44:07
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44:07
This week on Best Behaviour Gabe sits down with Tam Somers from Xero. Tam has been leading Sustainability at Xero since 2022, and since April 2024 has been General Manager of Sustainability and Impact. She has also spent time at Telstra and Glencore, had a stint with the Department of Foreign Affairs, and has a PhD in Comparative Media and Cultural…
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The Culture Commute - Adaptive Leadership: Beyond Technical Problem Solving
28:06
28:06
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28:06
One of our newest Interchangers Georgia joins Gabe on the mics today to dive into Adaptive Leadership - what being an adaptive leader is, and why you should be leaning in to adaptive challenges. You can download the articles Gabe and Georgia mentioned here: The Anxiety of Learning The Work of Leadership Send us a message. Best Behaviour podcast is …
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The Culture Commute - Offsites, the Interchange Secret to Success
32:07
32:07
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32:07
Sophie jumped on a call with Felix to talk about our recent Interchange offsite on the Gold Coast, why it's important to take time away to work ON the business instead of IN the business, and how we optimise the time away from client work to Go Platinum at Interchange. Find the Role Clarity resource Sophie mentioned here Find our ideas for low budg…
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The Culture Commute - Quitting, Role Changes & Handling Transitions
15:07
15:07
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15:07
Gabe and Nick sit down to talk about his last few months at Interchange, why he chose to give so much notice, and how respectfully transitioning out of a role can work for both the individual and a business. Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Ab…
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The Culture Commute - Country Road in Culture Crisis
24:53
24:53
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24:53
Fresh off the press - Gabe and Chris look into how Country Road could have handled their recent exposure as a 'toxic workplace' differently, drawing on more than a decade of culture work with some of Australia's biggest companies at Interchange. Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that …
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Brett Shoemaker: Purpose-driven Sustainability
49:20
49:20
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49:20
With 17 years at Microsoft under his belt and time at both CEDA and the CSIRO, Brett Shoemaker lives and breaths sustainability technology. In this episode of Best Behaviour Gabe and Chris chatted to Brett about finding purpose in his work and the small but impactful ways we can all make a difference in our workplaces for a better future. Send us a…
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The Culture Commute (REWIND) - Chernobyl: Lessons in Safety Culture
28:42
28:42
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In this episode of The Culture Commute from 2023 Gabe sat down with Interchange's own Organisational Psychologist Nick Brandon-Jones to talk all things Safety Culture. Using Chernobyl as a case study, Nick and Gabe deep-dive on how the disaster could have been prevented, how organisations can transform their Safety Culture, and how Bollywood acted …
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BONUS EPISODE: Safe and Sound - behind the curtain!
30:30
30:30
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30:30
DON'T TELL ANYONE YOU LISTENED TO THIS PODCAST! Take a peak behind the curtain of our creative approach to Psychosocial safety event, now in its third iteration, 'Safe and Sound'. Sophie and Felix break down all the science and secrets behind this immersive Interchange experience. Get all the details and secure your ticket here, use code PODCAST50 …
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Lendlease: Leading Safety from the Front with Chris Doyle
49:53
49:53
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'Brave people telling honest stories' - this is what Chris Doyle puts Lendlease's astounding safety leadership down to. Chris is Lendlease's Group Head of EHS and Operational Assurance and an Abassador for NSW Mentally Healthy Workplaces. Interchange's Chris Gabardi and Felix Johnson had the pleasure of unpacking the property giant's safety story o…
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The Culture Commute - AI with Dr Sean Gallagher
38:32
38:32
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Dr Sean Gallagher is back to chat all things AI and Future of Work with Gabe and Sophie. You can find all the details about Humanova and the work that Sean does here and follow him on Linkedin here Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges that this always was, and always will be Aboriginal l…
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Clemenger Group: Leading through Humility and Candor with Raj Tapper
47:30
47:30
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Raj Tapper is Chief People Officer and Board Director at Clemenger Group, a holding company of more than 20 companies involved in advertising and marketing communications throughout Australia and New Zealand. Gabe and Sophie sat down with Raj to talk about her decision to shift industries and take the helm as Chief People Officer at Clemenger, her …
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Best Behaviour is back for its second season and kicks off with a Culture Commute from Gabe, Chris and Sophie about what's IN and what's OUT in 2024. From Plant Parenting to Office Jargon, our three fearless hosts cover what needs to go in the business world for 2024 and what's here to stay. Send us a message. Best Behaviour podcast is recorded on …
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The Culture Commute - What do songwriting, improv, karaoke, and portaloos have in common?
28:51
28:51
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28:51
Join us for the final Culture Commute of our special Summer Season - a chat between Interchange's Gabe, Dave, and Felix about unhinged songwriting, inspiration, R&D, and the importance of courage in creativity. Stay tuned for Season 2 - coming soon! Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interchange acknowledges t…
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Kraft-ing Potential: Authentic Talent Development with Madelyn Ring
39:50
39:50
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Gabe and Sophie sat down with Madelyn Ring, Chief People Officer for Kraft Heinz to talk all things talent. How do we hire the right people, how do we know when it's time to move on, and how do we encourage lateral movement in our organisations? You can follow Madelyn here. And read more about Kraft Heinz here. Send us a message. Best Behaviour pod…
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John Pollaers OAM: A Purpose-Driven Career
1:18:22
1:18:22
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1:18:22
Note: This episode was recorded in early 2023. While we always record for 90 minutes, we didn't want to edit this down to fit our normal format so kept it for our summer series. Please enjoy this full-length conversation with John Pollaers In this episode, we explore the remarkable career of John Pollaers OAM, a figure synonymous with leadership in…
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The Culture Commute - PsychoWHAT? Unpacking the terminology around Psychosocial Hazards and Psychological Safety
25:28
25:28
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Gabe is joined by Nick and Bec to get into the nitty gritty of new psychosocial hazard legislation and what it means for you and your team. You can read more about this on our blog. Or attend our 'A Creative Approach to Addressing Psychosocial Hazards' event in Sydney on October 26th 2023, Best Behaviour listeners can get 50% off tickets by using t…
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Bunnings: Under the Hammer with Michael Schneider
54:48
54:48
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Guest: Michael Schneider, CEO of Bunnings Hosts: Gabe Harris and Chris Gabardi Recorded at Bunnings Support Centre, Burnley, VIC ************************************** Find out more about Interchange here: https://interchange.com.au Find out more about Bunnings here: https://www.bunnings.com.au/ Follow us on instagram: https://instagram.com/interch…
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MECCA: The Beauty of Education with Hayley Curcio
44:41
44:41
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44:41
In this episode, Gabe and Bec are joined by Hayley Curcio, Head of MECCAversity at MECCA Brands to discuss her experiences in shaping the culture of one of Australia’s biggest and most recognised brands. MECCA originated in Melbourne in 1997, and have reshaped beauty in Australia and Aotearoa (New Zealand), with innovative retail and top-notch beau…
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The Culture Commute - Chernobyl: Lessons in Safety Culture
28:42
28:42
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28:42
In this episode of The Culture Commute Gabe sits down with Interchange's own Organisational Psychologist Nick Brandon-Jones to talk all things Safety Culture. Using Chernobyl as a case study, Nick and Gabe deep-dive on how the disaster could have been prevented, how organisations can transform their Safety Culture, and how Bollywood acted as an acc…
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Dr Sean Gallagher: The Future of Human Work
49:37
49:37
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Dr Sean Gallagher is the director of Swinburne University’s Centre for the New Workforce, Chief Investigator at the Australian Cobotics Centre, has a PhD in Chemistry, and is a member of the Future of Work advisory panel - In the latest episode of Best Behaviour, Gabe and Nick sat down with Sean to talk about the possible impact of AI on the workfo…
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The Culture Commute - Does Effective Strategy go Beyond the Bottom Line?
23:59
23:59
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The Culture Commute is our fortnightly in-house look at workplace culture. This episode Chris and Gabe look at Strategy - does it need to look beyond profit, or will money always be the driver of success? Gabe's recommendation: Zero podcast Chris' recommendation: Masters of Scale podcast Send us a message. Best Behaviour podcast is recorded on Wuru…
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Gabe and Chris sat down with James Sutherland, CEO of Golf Australia. James has a wealth of experience in the world of sport and leadership, having spent 17 years as CEO of Cricket Australia, from 2001 to 2019.During his time at Cricket Australia, he oversaw the remarkable growth in cricket participation, over 250%, with female involvement increasi…
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The Culture Commute - Do Companies Need A Purpose?
19:11
19:11
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19:11
Welcome to The Culture Commute, where we tackle a workplace culture topic in the time it takes you to get to work. Today Chris and Gabe talk purpose. Is it important? Is it even necessary to have an organisational purpose? What about when purpose doesn't mean anything? Send us a message. Best Behaviour podcast is recorded on Wurundjeri land, Interc…
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Funlab: People-Focussed Motherfunners with Michael Schreiber and Chelsea Mannix
42:01
42:01
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42:01
Ever wondered how a business focussed on fun can function effectively? In this episode, Interchange’s Creative Director Chris Gabardi and COO Cade Witnish sit down with Michael Schreiber (CEO) and Chelsea Mannix (CPO) from Funlab, a company that creates unique entertainment experiences for people of all ages. About Funlab: Funlab is an Australian-b…
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Coles: Future-Proofing Culture with Josie Fakira and Fiona Scullion
44:17
44:17
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In this episode, Gabe and Chris are joined by Josie Fakira, Coles General Manager of Organisational Effectiveness, and Fiona Scullion, Coles Culture Specialist, to discuss their experiences in shaping the culture of one of Australia’s oldest and most renowned institutions. Coles has been a cornerstone of the Australian community, serving over 22 mi…
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