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Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.
 
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show series
 
Simón Cohen, founder of Henco Logistics, transformed a small Mexican logistics company into a major player within the industry. Cohen credits the firm’s focus on employee happiness as the key ingredient to its success — an approach he developed following a personal crisis. Cohen and Harvard Business School professor Francesca Gino, author of the ca…
 
C16 Biosciences wants to replace palm oil, a major contributor to deforestation and climate change, with a lab-grown substitute. But CEO Shara Ticku faces a tough decision in bringing the product to market. Should she start small, with the lower volume personal care market? Or should she dive right into the booming lab-grown food market, with an in…
 
Singapore officials added a nationwide, Bluetooth-based contact tracing program called TraceTogether to their suite of Covid-19-fighting strategies, which already included human-led tracing. The new digital program’s success would rely on mitigating privacy issues. Would Singaporeans adopt TraceTogether? As Singapore’s government opened up the tech…
 
The digital-first, direct-to-consumer beauty brand Glossier considers marketing strategies that move away from organic community support and toward influencer marketing and paid media. But what does that mean for its loyal digital community? Harvard Business School professor Jill Avery discusses the debate in her case, “Glossier: Co-Creating a Cult…
 
After a highly publicized act of racial discrimination by a Starbucks employee against two African American men in one of its stores in 2018, the company closed its 8,000 U.S. coffee shops for a day of unconscious bias training. The company also revised store policies and employee training practices. Harvard Business School professors Francesca Gin…
 
Harvard Business School professor Len Schlesinger and RSE Ventures Co-founder Matt Higgins discuss why direct-to-consumer channel businesses, like teledentistry company SmileDirectClub, must implement a strategy that moves them beyond DTC in order to thrive – and how to make that change. This episode is based on the Harvard Business School case, “S…
 
By 2016, the Big Apple Circus had weathered many storms in its 38 seasons as one of the most well-known New York City nonprofits. But with ticket sales and charitable giving in steep decline, the future for this beloved circus and its Clown Care program is uncertain. Harvard Business School professor David Fubini discusses his case, “Big Apple Circ…
 
How should the vaccine alliance, Gavi, respond to the worldwide need for a vaccine for the Covid-19 pandemic? Harvard Business School professor Tarun Khanna discusses how experimentation, judicious risk taking, and entrepreneurship in finance and capital markets could enable the way forward and unlock the science in his case, “Gavi and Covid-19: Pa…
 
After 50 years at the helm of Cummings Properties, billionaire and philanthropist Bill Cummings is winding down his roles at both the family business and foundation that he built. How should the management team move the company forward? Harvard Business School professor Christina Wing and protagonist Bill Cummings discuss the case, “Bill Cummings: …
 
The rise of autonomous vehicles has enormous implications for business and society. Harvard Business School professors Bill Kerr and Elie Ofek explore the factors influencing development and commercialization, as well as future success and consumer adoption in their cases: “Autonomous Vehicles: The Rubber Hits the Road… but When?” and “Autonomous V…
 
Two siblings, Thomas and Sally Campbell, are faced with selling their childhood home. They need to make several difficult decisions, all the while navigating their contentious relationship. Harvard Business School professor Leslie John discusses the importance of asking (and answering) the right questions when negotiating, particularly under emotio…
 
Against the backdrop of his case, “Huawei: A Global Tech Giant in the Crossfire of a Digital Cold War,” Harvard Business School professor Bill Kirby discusses Huawei’s entrepreneurial start, where the tech giant is headed in the future, U.S.-China relations, and the Chinese government’s response to the Coronavirus.…
 
2U, an online program management provider, believed it was the strongest partner to enable the digital transformation of universities by allowing them to offer a variety of courses to a new student profile. Harvard Business School professors Karim Lakhani and Marco Iansiti discuss the case, “2U: Higher Education Rewired,” and connections to concept…
 
Following a successful career in finance, Torsten Thiele has devoted himself full-time to the challenging cause of ocean conservation and stewardship, which led him to start the Global Ocean Trust. Harvard Business School professor Rosabeth Moss Kanter discusses themes from her new book, “Think Outside the Building,” as she and Thiele explore how c…
 
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