Best IOFM Podcasts (2024)

1
Managing Change When You’re Change Averse 18:39

12d ago18:39

18:39

When Arecka Mather, APM, had to manage her team through a system conversion, she was particularly challenged. As a person who herself struggles with change, her leadership was essential to the success of the project, but she needed to overcome her own anxiety while getting everyone else on board as well. In this podcast, Arecka talks about her expe…

1
ISO 20022: Reckoning with change in the global payments system 37:33

4d ago37:33

37:33

While ISO 20022 is not new, it will soon become the de facto standard for sending financial messages between financial institutions and businesses. The drive and industry development behind upgrading payment infrastructures, instant payments and cross-border payment capabilities make adopting ISO20022 paramount in its importance and urgency. Only w…

1
Soft Skills for Treasury with The Finance Collective 15:24

25d ago15:24

15:24

Our guest in this episode is Ernie Humphrey, the chief evangelist of The Finance Collective, who has over 20 years of experience in treasury leadership. Ernie will discuss the importance of soft skills in treasury, such as listening, building relationships, and communication, and how improving them can lead to better productivity.…

1
Revitalize, Optimize, Appreciate: Nurturing Morale, Efficiency, and the Value of Accounts Payable 28:41

1M ago28:41

28:41

With a team as important and hard-working as Accounts Payable, it is easy for members to feel overworked, overwhelmed, and unmotivated to come to work. As leaders, it’s important to build our teams up, help them utilize unique communication strategies, and think outside the box in order to be efficient. In this episode, we speak to Katie Noto, a Se…

1
VSE manages business payments complexity with automation 12:35

1M ago12:35

12:35

VSE Corporation is a complex business with operations in multiple segments, including Aviation, Fleet, Energetics and Federal & Defense. Managing payments and cash visibility for such a diverse business can be a real challenge. Shaun Eaves, the assistant treasurer at VSE, is highly skilled in analyzing financial data, applying key accounting concep…

1
Uplifting diversity in the workplace (International Women’s Day ‘24) 42:23

2M ago42:23

42:23

We use the opportunity of International Women’s Day to speak with three of Bottomline’s executive leadership team – Eve Aretakis, Mandy Miller, and Monica Kozak – about their career journeys, leadership lessons, expertise in their current roles and their advice and guidance for young women aspiring to leadership roles in fintech or tech industries.…

1
Correcting 1099s — What You Need to Know 20:00

2M ago20:00

20:00

IOFM receives a lot of questions about the process for correcting 1099 filings, and even whether a correction is necessary in the first place. In this podcast, we speak to Jason Dinesen about the circumstances under which it might be necessary to issue one. What if the recipient’s name was spelled wrong? What if the dollar amount or a TIN number wa…

1
Tracking the changing role of the corporate treasurer 33:24

2M ago33:24

33:24

The spotlight is on the treasury department. In this episode, we speak with Guillaume Jouvencel from Corporate Treasury 101 on the significance of the treasurer's role and how that's becoming far more strategic. We consider the challenges and advantages of technology changes, obstacles to overcome, and three key areas of focus for treasury teams go…

1
Is a Fraudster Romancing You? How to Know and What to Do About It! 34:34

2M ago34:34

34:34

It’s February, and romance is in the air! However, what you don’t want is for a scammer to woo you into doing something you shouldn’t. Unfortunately, fraudsters are always upping their game and developing new techniques to rip off unsuspecting AP professionals. Some of their latest gambits involve getting close to you on a personal level in order t…

1
IOFM evangelist sees growth spring from AP automation 26:16

2M ago26:16

26:16

While 84% of typical accounts payable (AP) days are bogged down in administrative, manual, repetitive tasks, Mark Brousseau of Brousseau & Associates and representing IOFM, shares how the role of AP and AR leaders is undergoing significant transformation. Beyond driving efficiency and lowering costs with fully automated end-to-end AP and AR process…

1
Leadership vs. Management: How They Both Contribute to Workplace Success 24:27

3M ago24:27

24:27

While the terms leadership and management are sometimes used interchangeably, there are important differences. IOFM recently spoke with Tracy Zurcher, District Manager at FedEx Ground, to get her thoughts on how to advance both within your organization. She notes that while management tends to focus on process handling, leadership involves relation…

1
SPI brings construction industry into the digital age 21:45

3M ago21:45

21:45

The construction industry is a sector that has its hands full of paying suppliers, vendors, sub-contractors, and employees, all mixed in with complex and sensitive project timelines. SPI, a leader in the insulation and architectural space, has reinvented its accounts payable (AP) processes to match its considerable growth. And our guests, Karen Sin…

1
How COVID Changed AP Forever, and Where We’re Headed Now 25:16

3M ago25:16

25:16

When COVID hit, many Accounts Payable teams were unprepared, particularly if they relied on paper invoices and checks. Lynn Tate, APM, Accounts Payable & Expense Report Analyst for Urban Science Applications Inc., found herself in a situation that required a significant degree of creativity: In order to get her invoices approved and paid in a timel…

1
2024 Payment Trends: User experience gets a good look into the year ahead 23:00

4M ago23:00

23:00

We chat with Kellie White, Head of User Experience at Bottomline, about the UX trends we’ll likely see in ’24 from a payment perspective. She covers why UX should matter to a CFO or bank, how AI will continue to intersect with user experience, the development of mobile interfaces in payments, why designing inclusive and accessible experiences will …

1
2024 Payment Trends: Corporate payments automation takes centre stage for 2024 19:20

4M ago19:20

19:20

In this episode, with Bottomline’s Jeff Feuerstein and Colin Swain, we talk about the urgency of B2B payment automation in 2024 and unpack Juniper’s analyst statement: “Businesses can no longer solely rely on legacy B2B payment methods and need to adapt to an ever-changing landscape very quickly, integrating newer technologies to reduce complexitie…

1
2024 Payment Trends: Intelligent money 23:28

5M ago23:28

23:28

In this episode, we get to speak to one of the industry’s most influential people in fintech and the financial markets, Mr. Chris Skinner. Voted a foremost fintech observer by the Telegraph, and one of the most influential people in financial technology by the Wall Street Journal and Thompson Reuters, his opinion counts when it comes to what’s next…

1
2024 Payment Trends for financial institutions 27:27

5M ago27:27

27:27

Cross-border transactions and financial messaging involve exchanging information, instructions, and notifications between banks and their customers. In the coming year, this area of payments will undergo significant changes. Adapting to these changes will be crucial for financial institutions looking to compete globally. Bottomline's Frederic Viard…

1
2024 Payment Trends: Insider threats dominate financial crime landscape 25:59

5M ago25:59

25:59

Despite wishing it wasn’t so, reports across the globe show insider, occupational, or employee fraud is very prevalent and, against a tough economic climate, becoming more of a challenge. We chat with Ruud Grotens on what we’re likely to see in the year ahead as financial institutions and businesses tackle insider risk in real-time.…

1
Paving the Way to Automation 20:59

5M ago20:59

20:59

“Upper management knows what you do … but they really don’t know what you do.” So says Patrick Kurtz, Client AP Manager for HomeRiver Group. He explains that although executives understand in principle what accounts payable involves, it’s likely that they don’t comprehend the day-to-day challenges of AP. While collecting metrics to present to the C…

1
2024 Payment Trends in North American banking 14:03

5M ago14:03

14:03

For banks, it’s likely to be a year of rising interest rates, making customers pickier about where they put their money, one where technology modernization continues to drive forward. Bottomline’s CRO for Digital Banking, Kevin Pettet, dives into the details behind these statements.By Bottomline

1
ACFE brings occupational fraud out of the shadows 35:50

6M ago35:50

35:50

Joining the global effort to promote International Fraud Awareness Week, we’re joined by two industry experts from the Association of Certified Fraud Examiners: President, John Gill, and Andi McNeal, Vice President of Education. In this discussion we get a sense of the bad actors that have brought occupational fraud to the forefront and look at the…

1
Do You Have Foreign Vendors Hiding in Your VMF? 48:48

6M ago48:48

48:48

Most organizations have non-U.S. vendors lurking in their vendor master files, but may not even realize it. Worse yet, some of those vendors may appear on the watchlists published by the U.S. government. Because doing business with these entities without proper due diligence regarding withholding — or even doing business with them at all — can resu…

1
Peter Davey on The Future of Payments 23:22

6M ago23:22

23:22

Peter Davey has extensive experience in the banking and payments industry across all payment types, services and networks. After several years at The Clearing House driving product innovation and real-time payments, he’s recently teamed up with Alloy Labs to bring technology within reach of smaller financial institutions. We’re delighted to chat wi…

1
How Educational Institutions Can Leverage Automation for Improved P2P Workflows 26:51

6M ago26:51

26:51

In his work as an educational consultant at Unimarket, Christopher Rust helps clients improve their P2P processes to realize cost savings while freeing up staff to make a greater contribution to the institution. He recommends taking a thorough look at the impact of change management, both to the department and the institution overall. Moving contra…

1
Accounts Payable Association founder brings power to AP professionals 20:27

6M ago20:27

20:27

Chatting about the 6 Pillars of AP Automation, APA founder Jamie Radford leads the charge on transforming the Accounts Payable industry. He shares his thoughts on creating an effective payments process through people development, continuous improvement, winning technology, and best practice.By Bottomline

1
The Future of Competitive Advantage in Banking & Payments 2023 22:41

7M ago22:41

22:41

Sibos 2023 is behind us and the results of this year’s banking survey, which is all about financial institutions maintaining a competitive advantage, are now in. On the back of this, we spent time chatting with Zhenya Winter, author of the report, to get her take on key Sibos takeaways and how some of its content aligned with the 2023 survey findin…

1
How AI Will Shape Accounts Payable 18:57

7M ago18:57

18:57

Accounts payable professionals have all undoubtedly heard of artificial intelligence and how it’s likely to change the business landscape. But how is AI expected to impact AP’s functions? In this podcast with David Glass, IOFM discusses the different types of what may be considered AI — from optical character recognition and robotic process automat…

1
Compliance Alert: What to Know About Major IRS E-Filing Changes 28:52

7M ago28:52

28:52

The IRS is making some significant changes to e-filing requirements. While it used to be that you could choose to file 1099s in paper form as long as you didn’t have more than 250 of any one type, that is no longer the case. In fact, the threshold for 2024 reporting of 2023 amounts has been reduced to an aggregated total of 10 forms of all types, a…

1
Spanning the globe with real-time payments (with Lipis Advisors) 30:45

7M ago30:45

30:45

Joining us to discuss real-time payments, from a truly global perspective, is the founder and CEO of Lipis Advisors, Leo Lipis. With over 25 years of experience in payment systems consulting and research on all six continents, Leo shares his in-depth knowledge about how this initiative is being implemented globally.…

1
Breaking Down Barriers Between AP and Upper Management 24:41

8M ago24:41

24:41

One thing that many AP professionals experience is finding themselves compartmentalized away from the organization as a whole. That’s due in part to the mistaken perception that accounts payable is a strictly clerical function. Yet the irony is that a major portion of the company’s cash moves through the hands of AP, a department that has inside kn…

1
Banking on the future with cloud-based infrastructure 25:30

8M ago25:30

25:30

At a time when traditional banking infrastructures are strained, there’s a drive for FIs to find more scalable, reliable, and efficient systems. Is cloud computing and SaaS-based service models the future for financial institutions? To address this, we chat to two experts in global banking and financial messaging from Bottomline: Edward Ireland (Lo…

1
The evolution of the corporate treasurer (with AFP) 21:25

8M ago21:25

21:25

With the Association of Finance Professionals conference approaching, it seemed the perfect time to chat with seasoned treasury professional Tom Hunt, who’s in charge of AFP’s Treasury Advisory Group. He shares his insight about how the role of corporate treasury is morphing into one that has truly elevated to embrace, initiate, and inform strategi…

1
Enterprise Liquidity Management (with Strategic Treasurer) 27:40

9M ago27:40

27:40

Managing and executing corporate liquidity throughout its entire lifecycle is a focus for every CFO and Treasury professional. In this episode, financial and treasury expert Craig Jeffery of Strategic Treasurer unpacks the world of Enterprise Liquidity Management (ELM) for us.By Bottomline

1
Corporate Payments Research: The Future Framework of B2B Payments 21:34

9M ago21:34

21:34

An overhaul of the UK's payment architecture is underway - from a more open environment, like Open Banking, to new payment rails and value-add overlay services. Industry expert Richard Ransom explores how prepared companies are for the change and what they can do to take advantage of the opportunities.…

1
Corporate Payments Research: Insights into Cash Management 33:24

10M ago33:24

33:24

While the economy is turbulent, fraud levels are rising, and the payments landscape is constantly changing, companies on both sides of the pond seem quite resilient when managing their cash. They feel optimistic about experimenting with new payment types, changing payment terms and looking for ways to better protect their business payments. Gunita …

1
Corporate Payments Research: Actions to counteract latest fraud stats 35:22

10M ago35:22

35:22

Our annual Business Payments Barometer Report offers insight into fraud statistics across Great Britain and North America. Our fraud panel discusses the findings and offers companies practical tips on how to safeguard against potential threats.By Bottomline

1
Corporate Payments Research: Navigating the headwinds of change 19:26

11M ago19:26

19:26

Having researched 1,600 corporate financial decision-makers from across the US and Great Britain, we chat through the findings from this year’s 2023 Business Payments Barometer such as what’s influencing change in payments – both present and future – such as the focus on adopting innovative technologies, new payment initiatives and tackling the rel…

1
Tracking the evolution of AP Automation (with Ardent Partners) 17:54

11M ago17:54

17:54

We chat with Bob Cohen of Ardent Partners on AP Automation and how it’s changed from a back-office function to a vital core process within a business – something the pandemic highlighted. He touches on the advances in technology, the opportunities, the challenges, what good looks like, and the journey from mere integration to ongoing evolution.…

1
Payment dynamics turn to use cases for high-speed rails (Nacha Take Aways) 27:15

12M ago27:15

27:15

Nacha, the institution that governs the ACH Network in the United States, recently hosted their annual payments conference in Las Vegas. Attended by banks and corporates from across the globe, the theme for this year’s Nacha event was Smarter, Faster Payments. In this podcast episode, Bottomline’s Michelle Pasquerillo and Brian Hall chat to us abou…

1
What’s after ISO20022? 17:48

12M ago17:48

17:48

Now all the ISO20022 deadlines and milestones are out of the way, what’s next? Payments expert, Edward Ireland, chats with us about how those that have migrated are getting on, what new services will it enable, what’s the next exciting phase for becoming ISO native and what will this enable?By Bottomline

1
Five things banks wish you knew about payment security 20:30

1y ago20:30

20:30

Just out, is this year’s Treasury Fraud and Controls Report from Strategic Treasurer. In this episode Craig Jeffery, Managing Partner at Strategic Treasurer, and Bottomline’s payment fraud expert, Chris Gerda, chat about the report findings and delves into the wish list from banks of their corporate customers when it comes to preventing fraud.…

1
Simple beats siloed in fighting new fraud threats 19:35

1y ago19:35

19:35

Without doubt simplicity wins in the chess match against fraudsters. It takes an army. But a consolidated approach, across fraud teams, will unite prevention efforts and create efficiencies when it comes to outsmarting criminals in their next potential move. Fraud expert, Ruud Grotens, talks with us about how fraud investigators and analysts can ea…

1
Confirmation of Payee is now open for business 14:50

1y ago14:50

14:50

Following the adoption of Confirmation of Payee (CoP) by financial institutions across the UK to prevent Authorised Push Payment (APP) fraud, Bottomline now brings this fraud prevention measure to businesses across the UK. In this episode we chat to Mark Bish, Product Manager and expert on CoP, to get some insight into how it differs from the bank …

1
#EmbraceEquity: Pursuing goals without bias or barrier 41:46

1y ago41:46

41:46

In celebration of International Women’s Day (#IWD), we speak with two inspirational women in fintech: Women of Fintech’s founder, Gemma Young and TechPassport’s CEO and founder, Layla White. In this episode, we spotlight women in the Fintech industry and look at how we can collectively achieve better equity – from empowerment, collaboration and men…

1
Five things businesses need to know about the UK’s New Payment Architecture (NPA) 42:28

1y ago42:28

42:28

Industry expert Mike Chambers chats with Bottomline’s Richard Ransom on what changes corporates can expect from NPA and how it might impact their business. Hear what it means for Bacs and ISO20022, faster payments, direct debits, account-to-account payments, and the new overlay services it brings. Companies will need advice and guidance on design, …

1
23 Trends: User experience emerges as key to innovation 16:57

1y ago16:57

16:57

Technologies continue to shape our digital world. Alongside that, consumer expectations for speed and efficiency keep shooting ahead. From a business standpoint and to stay competitive, companies are under pressure to deliver similar experiences with the same ease. We chat with Kellie White and Jon Grassis from Bottomline’s UX team to get their tak…

1
23 Trends: Payments Outlook for the year ahead 21:36

1+ y ago21:36

21:36

This episode is full of expert insight into the business payment trends likely to shape the year ahead for banks and businesses. Against a back-drop of much regulatory change, economic and geopolitical uncertainty we’re likely to see organisations looking to do more with less, finding smarter ways to create efficiencies, keeping a step ahead of fra…

1
Direct Debit Creates a New Economic Data Point 16:45

1+ y ago16:45

16:45

Just how heavily has the current economic climate impacted businesses? How well are you using your data to inform your business, and is there a secret KPI you could be tracking to help? Data analyst, Vinay Khosla, uncovers the insightful story behind Direct Debit failure rates in the UK and what this means for companies.…

1
EU takes a step toward an instant future 15:46

1+ y ago15:46

15:46

A couple of months ago, the European Commission announced proposed changes to the instant payments regulation across the EU. In summary, the changes would force banks to offer instant payments in euros at no extra cost and should include fraud prevention checks on bank accounts. In this episode, which closes out Banking Week, industry expert Fred V…

1
Real-time payments have arrived… What are we waiting for? 19:10

1+ y ago19:10

19:10

To celebrate Banking Week, we teed up two industry experts to chat about real-time payments in the US and the EU. In this episode, Jessica Cheney discusses balancing caution with tremendous opportunity in the context of real-time payment adoption in the US, sharing her views on how banks that are too cautious and slow to pull the trigger face becom…

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