We're @jdalfeen and @racheljosilver—your personal social media gurus, here to solve your marketing riddles. With almost a decade of experience running social media and brand marketing for brands like Birchbox (and now starting our own booming business, Love Stories TV!), we know the hacks, strategies, and tools you need to win at social media, influencers, and digital marketing for your brand or business. Listen for free sosh med advice—with a sprinkling of our thoughts on Instagram algorith ...
…
continue reading
1
#56: Is Instagram the best way to buy a house?
26:01
26:01
Play later
Play later
Lists
Like
Liked
26:01
This episode is a love letter to New York (see Jerry Seinfeld's New York Times article if you don't know what we're talking about), but we're also talking about the creative ways people are choosing to live their lives in COVID times. Plus, we've got a new roulette-style game on the social networking platform that is definitely not as cool as TikTo…
…
continue reading
1
#55: How do you build and maintain your network when you can't do it in person?... Plus how can I monetize my unique skill site as a supplemental revenue stream?
25:52
25:52
Play later
Play later
Lists
Like
Liked
25:52
COVID-19 has fundamentally changed traditional networking. How do you keep up with and create new connections for potential business partnerships when you can't go to events, panel discussions, coffee meetings, etc. in person? We talk about new companies popping up that might make this easier, plus we share our thoughts on "the MasterClass economy,…
…
continue reading
1
#54: How should I use Instagram Reels for my business?... Plus, how do I make sure people come to my virtual fundraiser event for my non-profit?
30:58
30:58
Play later
Play later
Lists
Like
Liked
30:58
Big news: We have a newsletter on LinkedIn! Subscribe here and get more in-depth analysis on all things sosh med. Instagram Reels is here and while it's certainly not groundbreaking (we see you, TikTok), get familiar—because you should definitely start using it for your business. Don't freak—we know it's yet another channel to content for, but we'r…
…
continue reading
1
#53: Where should I build and cultivate an online community for my business?
30:40
30:40
Play later
Play later
Lists
Like
Liked
30:40
Big news: We have a newsletter on LinkedIn! Subscribe here and get more in-depth analysis on each episode weekly. "Community" has been the buzz word of choice in the digital marketing world for the last few years. On this episode we're answering a question from someone working at a pet insurance company who wants to know where to build their online…
…
continue reading
1
#52: How @lovestoriestv grew their Instagram monthly video views from 50K to 3.5M+
41:22
41:22
Play later
Play later
Lists
Like
Liked
41:22
Editor's Note: This episode was recorded before Instagram released Reels. You *know* we'll have a deep analysis on this coming up in the next episode, so make sure you subscribe! If you're still searching for a good reason to invest time in figuring out TikTok for your business, listen to this episode. Rachel and Juliette share how they used TikTok…
…
continue reading
1
#51: What social platforms are sparking the most joy in quarantine?
43:50
43:50
Play later
Play later
Lists
Like
Liked
43:50
We're all trying to figure out life in quarantine and for better or worse, we're technology-dependent more than ever right now. Rachel and Juliette discuss what they've been most and least excited about while scrolling, liking and commenting through the Internet (spoiler alert: lots of TikTok time), plus they discuss the quarantine age old question…
…
continue reading
1
#50: How are influencers changing their content strategies in COVID-19 times?
32:54
32:54
Play later
Play later
Lists
Like
Liked
32:54
Rachel and Juliette are sharing some of the strategic changes they're noticing in the influencer world as content creators adapt to quarantine times. How are categories like fashion, beauty and travel being impacted? Do you follow everyone we talk about in this episode?: @fohr.co @graceatwood @chrisellelim @grandbanksnyc @momolongplay @susan_alexan…
…
continue reading
1
#49: What social metrics should I be focusing on during COVID-19? Featuring Thomas Rankin, CEO & Co-Founder of Dash Hudson (@dashhudson)
37:26
37:26
Play later
Play later
Lists
Like
Liked
37:26
On this episode, we're talking with second-time guest (!) Thomas Rankin (@thxxmxxs), co-founder and CEO of Dash Hudson (@dashhudson), the visual marketing platform that provides a one-stop solution to predict performance, distribute, measure and enhance engagement across channels — and our all-time favorite social media analytics tool. We discuss t…
…
continue reading
1
#48: How should brands whose sales are being impacted by COVID-19 shift their marketing strategy? Featuring Rachel Tipograph (@racheltipograph), Founder & CEO of MikMak (@mikmaktv)
37:11
37:11
Play later
Play later
Lists
Like
Liked
37:11
Our guest on this episode is Rachel Tipograph (@racheltipograph), the founder and CEO of MikMak (@mikmaktv), an enterprise marketing e-commerce platform that enables brands like L'Oréal and Bacardi to create thumb-stopping shopping experiences connected to hundreds of online retailers. We discussed topics like: What should brands and retailers do w…
…
continue reading
1
#47: Mollie Chen (@molliechen) , Brand Consultant, Angel Investor and Advisor
46:18
46:18
Play later
Play later
Lists
Like
Liked
46:18
…
continue reading
1
#46: How do I make a marketing strategy for a new vertical I'm launching within my business?
37:25
37:25
Play later
Play later
Lists
Like
Liked
37:25
…
continue reading
1
#45: Hallie Gould (@gouldhallie), Senior Editor at Byrdie
38:58
38:58
Play later
Play later
Lists
Like
Liked
38:58
…
continue reading
1
#44: Isadora Sales (@isadoruh), Social at Everlane
52:11
52:11
Play later
Play later
Lists
Like
Liked
52:11
…
continue reading
1
#43: Are brands now sponsoring your DMs? Plus... Away's interesting choice to internally communicate via public Slack channels.
40:40
40:40
Play later
Play later
Lists
Like
Liked
40:40
Lots to discuss on this week's episode, including: Are brands starting to slide into your DMs with #ads? In the midst of the @away controversy, we have thoughts on their deliberate choice to publicly communicate within the company via Slack channels (vs. email/private messages). We're doing a year in review of @jdalfeen and @racheljosilver: which o…
…
continue reading
1
#42: How do I get an influencer to respond to my offer to give them a free product or service?
40:46
40:46
Play later
Play later
Lists
Like
Liked
40:46
We're answering a question from a wedding filmmaker who's asking: What advice do you have for getting a response from influencers? They're looking to offer a free wedding video package to engaged influencers in exchange for exposure, and have tried tons of tactics but are falling short. Plus we're dishing on the recent FTC changes that are no longe…
…
continue reading
1
#41: How do I plan and execute a successful social media takeover?
30:18
30:18
Play later
Play later
Lists
Like
Liked
30:18
We're answering a question from a listener who's asking for tips on making the most of an Instagram takeover with a partner. We discuss the history of social media takeovers and the different types of takeovers (including swaps that help both accounts gain followers as well as one-way takeovers). We're also ~hotly~ debating Disney+, talking about h…
…
continue reading
1
#40: How do I effectively manage my Instagram DM inbox?
31:12
31:12
Play later
Play later
Lists
Like
Liked
31:12
We have a GREAT phone-a-friend question this week from a digital director at a marketing agency that connects brands and influencers. Our caller wants to know: how do I effectively organize and manage Instagram DMs for my team of 20 people who are sending and receiving hundreds of DMs on a daily basis from influencers? We share some ideas for makin…
…
continue reading
1
#39: Everything we learned at Dash Hudson's Savvy: Visual Marketing Summit!
32:42
32:42
Play later
Play later
Lists
Like
Liked
32:42
We had the pleasure of hosting our favorite social media tool Dash Hudson's first-ever Savvy: Visual Marketing Summit this month in New York City! If you're longtime listeners, you know we had their CEO Thomas Rankin on the pod on episode #31, so we were over the moon when he asked us to host their inaugural conference! We were in the room with som…
…
continue reading
1
#38: Are no-frills standalone accounts the new way to shop on Instagram?
28:48
28:48
Play later
Play later
Lists
Like
Liked
28:48
This week we do an Instagram audit for @boardandtableco, a cheeseboard building business (yes, that's a thing, and yes you need it for your next event). Plus we go deep on a new trend we're seeing on Instagram: standalone accounts for shopping that post only ecommerce images. If you've heard of @things.i.bought.and.liked, that's where we first saw …
…
continue reading
1
#37: When being Insta-famous goes wrong (aka the story of Caroline Calloway)
36:58
36:58
Play later
Play later
Lists
Like
Liked
36:58
We answer a question from a listener who transition from corporate marketing to freelance social media, including how to position herself and make herself stand out to companies. Plus we're deconstructing the brief history of Instagram influencer @carolinecalloway who's ex-BFF outed her as a fraud. (If you have no idea what we're talking about, her…
…
continue reading
1
#36: WTF is TikTok?... Plus, should babies be on social media?
32:34
32:34
Play later
Play later
Lists
Like
Liked
32:34
Rachel had a baby and he is the CUTEST! But will she share him on social media?! We discuss why or why not parents share their babies on social media. Plus we're talking about TikTok (formerly Musical.ly)—aka the social media video app that every 13-year-old you know is obsessed with. >> Do you follow the accounts we talk about in this episode?: @p…
…
continue reading
1
#35: Instagram likes are disappearing! What does that mean for my business? Plus, Taylor Juarez of Ladybird Studios shares sales and marketing tactics for every small business owner
1:05:22
1:05:22
Play later
Play later
Lists
Like
Liked
1:05:22
We're back from a long winter's nap with a deep dive into the YouTube scandal that went mainstream earlier this spring — oh yeah, we're talking about the BFF breakup over gummy vitamins between Tati Westbrook aka @glamlifeguru and @jamescharles! We also get into the recent news that public Instagram likes will be — gasp! — disappearing, and what it…
…
continue reading
1
#34: How do I develop a voice for a user-generated content platform?
34:56
34:56
Play later
Play later
Lists
Like
Liked
34:56
We're answering a question from a listener who's recently been tasked with developing the brand voice for a large travel reviews site. How do you take it from a mostly user-generated content platform to one that has a more defined point of view? >> Do you follow the accounts we talk about in this episode?: @tropicals @melissahoylehair @martocabeach…
…
continue reading
1
#33: How do I deal with declining post engagement as my followers grow? Featuring @molliechen from @hungryroot!
32:54
32:54
Play later
Play later
Lists
Like
Liked
32:54
We are SO excited to FINALLY be sitting down with our very dear friend, Birchbox co-founder, and VP of Brand and Customer Experience at Hungryroot: *the* @molliechen! This week's question comes from a listener who manages the Instagram account for a coffee and ice cream shop in Washington, DC. Their followers are consistently growing, but post enga…
…
continue reading
1
#32: Which type of question format gets the most engagement on Instagram Stories?
38:48
38:48
Play later
Play later
Lists
Like
Liked
38:48
On this episode, we’re answering a question from someone asking about which type of question format gets more engagement on Instagram Stories: Person talking to camera or text on a blank background? Plus, we’re talking about how GOOD the PR is for Crazy Rich Asians, and we play our usual games. >> Do you follow everyone we mention in this episode?:…
…
continue reading
1
#31: How do I get more comments on Instagram...without looking thirsty?
1:00:40
1:00:40
Play later
Play later
Lists
Like
Liked
1:00:40
YOU GUYS. The CEO and co-founder of our all-time favorite social media analytics tool is our special guest on the pod this week: Thomas Rankin (@thxxmxxs) of Dash Hudson (@dashhudson)! If you're a longtime listener, you know we talk about our deep love of this tool on just about every episode and how it's helped us as marketers to get actionable in…
…
continue reading
1
#30: Which type of question format gets more engagement on Instagram Stories?
38:48
38:48
Play later
Play later
Lists
Like
Liked
38:48
On this episode, we’re answering a question from someone asking about which type of question format gets more engagement on Instagram Stories: Person talking to camera or text on a blank background? Plus, we’re talking about how GOOD the PR is for Crazy Rich Asians, and we play our usual games. >> Do you follow everyone we mention in this episode?:…
…
continue reading
1
#29: How do I track top of funnel influencer marketing?
29:48
29:48
Play later
Play later
Lists
Like
Liked
29:48
We're recording this episode from iconic The Plaza Hotel in New York City! And on this episode, we're breaking down the metrics you should be tracking for top of funnel influencer marketing. >> Do you follow the people we mention in this episode?: @thehandyj @hinge @theleague @ringconcierge @theclearcut @ps.snacks @erinliveswhole @gypsytan #ltkhome…
…
continue reading
1
#28: How do I start & make a content franchise successful on Instagram?
47:32
47:32
Play later
Play later
Lists
Like
Liked
47:32
We have a second-time special guest on the pod this week: social media consultant @arbro! We’re talking about the controversy over @kyliejenner’s self-made billionaire status, plus we answer a question from Philly-based yoga teacher @_krystajones who wants to know how to get people to know about and participate in her #MakeMondaysGreatAgain Instagr…
…
continue reading
1
#27: What are the best tactics for email acquisition & Instagram follower growth?
23:38
23:38
Play later
Play later
Lists
Like
Liked
23:38
We answer a question from a listener at a major beauty brand asking about the scrappiest but most effective tactics for growing email list size and Instagram followers. >> Do you follow everyone we mentioned in this episode?: @johannaoritzofficial @voguehousenewyork @sarahpotempa @thebeachwaver @thegoatagency >> Join our Slack channel to connect wi…
…
continue reading
1
#26: My content is going viral, but it's not necessarily reaching the right customer. What should I do?
35:43
35:43
Play later
Play later
Lists
Like
Liked
35:43
This week we're answering a question from design studio & furniture brand, @durodeco: Should I keep creating content that gets high engagement if it's not necessarily reaching the right customer? We LOVE this question and we share our tried-and-true tips on how to do it so it doesn't cheapen your brand. >> Join our Slack group to connect with other…
…
continue reading
1
#25B: A finance brand that's actually doing Instagram right, why @willsmith is the next @oprah... and other important news this week in sosh med.
19:11
19:11
Play later
Play later
Lists
Like
Liked
19:11
It's a power episode today so we're just playing GAMES! We're talking about finance brands that are actually *COOL* on social (it can be done, people). Plus, @willsmith is taking over the Internet, and we discover the cutest baby on Instagram you need to follow. >> Do you follow everyone we mentioned in this episode? #nymagweddings @sweetpistachion…
…
continue reading
1
#25A: What happened to Snapchat? Should I still be using it for my brand?
27:41
27:41
Play later
Play later
Lists
Like
Liked
27:41
On the A-side we're discussing Snapchat. Did Instagram Stories totally kill it, or is it still a viable platform for content creators? @jdalfeen polled her followers to find out how people & brands are using it. Plus, we do another "Social Media Doctor" session for LA-based designer @helena_quinn! >> Do you follow everyone we mentioned in this epis…
…
continue reading
1
#24B: How to send Instagram DMs from your DESKTOP, Twitter threads are really confusing... and other important news this week in sosh med.
33:58
33:58
Play later
Play later
Lists
Like
Liked
33:58
It's the B-side and we're going IN on a confusing Twitter thread issue @racheljosilver recently uncovered. Plus, we share a lifechanging free tool for sending Instagram DMs from your DESKTOP (your poor thumbs will thank you—thanks for the find, @vnesschelle). And we play a *new* game: Shameless 'Gram! >> Do you follow everyone we mention in this ep…
…
continue reading
1
#24A: How should I calculate engagement rates for microinfluencers?
28:55
28:55
Play later
Play later
Lists
Like
Liked
28:55
On the A-side, we're answering a question from a listener who wants to know best practices on tracking engagement rates for microinfluencers. (AND we're giving you a FREE engagement rate calculator Google Sheet!) Plus, we're debunking some common Instagram myths (turning your account to a Business profile will NOT make you lose followers/engagement…
…
continue reading
1
#23B: How to use Instagram to plan your next vacation... and other important news this week in sosh med.
37:05
37:05
Play later
Play later
Lists
Like
Liked
37:05
It's the TRAVEL episode! @jdalfeen is back from her Greece vacation—and the pod is back from spring break. So on the B-side, we're discussing the best hacks for using social media to plan your next trip. Plus, we have a special travel-themed "Do You Follow?" with some accounts you should definitely be following for all your wanderlust inspo. >> Do …
…
continue reading
1
#23A: Our first-ever LIVE Instagram audit session!
23:32
23:32
Play later
Play later
Lists
Like
Liked
23:32
We are BACK from spring break and better than ever! On this week's episode, we do our first-ever "Social Media Doctor" session and do a live audit of @thumbscookies Instagram—a small business outside of Minneapolis, MN, making and selling miniature butter cookies! You won't want to miss the tips on how to strategize for the feed vs. Stories. Plus, …
…
continue reading
1
#22B: How much Insta celebs get paid, best practices from Instagram HQ execs... and other important news this week in sosh med.
35:00
35:00
Play later
Play later
Lists
Like
Liked
35:00
On the B-side, we're sharing everything @jdalfeen learned from a recent workshop at Instagram HQ for publishers (you'll want to listen to these insider tips: like why bespoke hashtags are only going to become more important for engagement and follower growth). Plus, we talk about how much @bellathorne (and other Insta celebs) get paid for Instagram…
…
continue reading
1
#22A: How do I buy another Instagram account?
19:33
19:33
Play later
Play later
Lists
Like
Liked
19:33
On the A-side of this week’s episode we’re deep diving into the tricky topic of buying Instagram accounts: why brands and influencers do it (and how to actually do it), how often it’s happening, and what’s the difference between buying followers and buying an account? Plus, we discuss the magic behind viral posts that get crazy engagement—and how t…
…
continue reading
1
#21A: How do I create a scalable social strategy for a new service that's only in one location?
20:01
20:01
Play later
Play later
Lists
Like
Liked
20:01
This week on the A-side we dig into local marketing tactics and tackle a question from a listener who's asking how to grow social reach for a service-based brand that's currently only in New York City. Plus, in light of #POPSUGARgate (if you have no idea what we're talking about, read this), we do a mini deep dive into rewardStyle, one of the top a…
…
continue reading
1
#21B: When celebrity #sponcon misses the mark... and other important news this week in sosh med.
22:11
22:11
Play later
Play later
Lists
Like
Liked
22:11
On the B-side, we're talking about the lazy clickbait-y behavior of digital publishers on Khloe Kardashian's baby name reveal, Kanye West is back on Twitter and we're very divided on his emo tweets, and we analyze a recent celebrity #sponcon we just are not here for. >> Do you follow everyone we mention in this episode?: @nexxusnysalon @itsmeleight…
…
continue reading
1
#20B: Instagram privacy confusion, the Walmart Yodel Kid... and other important news this week in sosh med.
35:14
35:14
Play later
Play later
Lists
Like
Liked
35:14
This week we talk about how Instagram's change in API is affecting a slew of third party Instagram apps, plus we discuss the peak meme status of the Walmart Yodel Kid. And as usual, we play our Saved By the 'Gram and Do You Follow games. >> Do you follow all the amazing accounts we mention in this week's episode?: @graceatwood @lilhankwilliams @lik…
…
continue reading
1
#20A: How do I use social media for employer branding?
38:57
38:57
Play later
Play later
Lists
Like
Liked
38:57
This week we answer a question from a listener who works in HR for a fitness company and wants to know how to recruit new talent via social media. Plus, we share our favorite resources (besides ours, of course) for news about social media, digital marketing, and brand. >> Do you follow the people and brands we mention in this week's episode?: @revo…
…
continue reading
1
#19B: Is YouTube or Facebook winning the video battle?... and other important news this week in sosh med.
38:05
38:05
Play later
Play later
Lists
Like
Liked
38:05
With everyone in media freaking out about Facebook's ever-changing algorithm, this week on the B-side we're discussing YouTube and how more publishers, influencers, and eventually brands are starting to pay more attention to the original video platform. We play our usual games plus a special version of "Do You Follow?" called "Do YouTube?" where we…
…
continue reading
1
#19A: When your brand is a person, can you ever introduce other personalities?
31:32
31:32
Play later
Play later
Lists
Like
Liked
31:32
This week we answer a question from a listener who wants to know: When your brand is a prominent personality, is it ever OK to integrate other personalities into your content strategy? Plus, we offer sound advice on how to tell whether you're "slutty" on Instagram (it's not what you think!). >> Do you follow the people and brands we mention in this…
…
continue reading
1
#18B: Instagram crowdsourcing is the new Google... and other important news this week in sosh med.
36:35
36:35
Play later
Play later
Lists
Like
Liked
36:35
This week, @racheljosilver declares that using the Internet to find product recommendations is soooo two-thousand-and-late after crowdsourcing her new dream pillow via Instagram. Plus, @jdalfeen shares one of the smarter and more insightful campaigns she saw on social media on International Women's Day. And we indulge in a double round of Saved by …
…
continue reading
1
#18A: What makes a good referral marketing program?
24:32
24:32
Play later
Play later
Lists
Like
Liked
24:32
What are the best (and worst) referral programs—and why? We share the brands whose refer-a-friend marketing campaigns are winning our hearts (and dollars)... and the ones that are just straight up confusing. Plus: We answer a question from a listener on best practices for top-of-funnel social video ads. Is Facebook or YouTube better for brand aware…
…
continue reading
1
#17B: Our thoughts on the Deciem controversy, Amy Schumer has a wedding video... and other important news this week in sosh med.
41:22
41:22
Play later
Play later
Lists
Like
Liked
41:22
On the B-side of this week's episode, we did a simultaneous live recording on @jdalfeen's Instagram! We talk about the recent drama surrounding beauty brand @deciem's founder (read this @quartzy article HERE if you have no idea what we're talking about), and discuss whether it's ever detrimental as a brand to be *too* transparent. Plus, @amyschumer…
…
continue reading
1
#17A: What's the best way to find microinfluencers?
20:56
20:56
Play later
Play later
Lists
Like
Liked
20:56
This week we tried something new and did a LIVE recording of the A-side of the podcast on @racheljosilver's Instagram! We answer a question from a brand targeting boaters/waterfront living on the best resources for finding microinfluencers. Plus we give advice on what a new brand's first Instagram post should be at launch. >> Follow the people & br…
…
continue reading
1
#16B: You can now screenshot Instagram Stories... and other important news this week in sosh med.
36:56
36:56
Play later
Play later
Lists
Like
Liked
36:56
Episode 16 continues on the B-side with the two Jujus: @jdalfeen and @julia_casella (since @racheljosilver is in sunny FL this week!). @julia_casella (aka the first-ever @birchbox social intern) manages influencer marketing at @beautyblender—that magical pink sponge in every makeup bag. We dish on Instagram's latest news that you'll soon be able to…
…
continue reading