Julie Soukup Hosts. With Medical Memory recording over 150,000 (and counting) patients, we felt it relevant to start discussing what are the best practices in patient communication and how can we optimize these conversations now captured and recorded by video. We will be meeting with industry and video communication experts about how to elevate these conversations to optimize time, and maximize the patient experience. What can we learn from the medical and surrounding industries now that the ...
…
continue reading
1
The Impact of Transparency: How Honest Conversations Boost Treatment Acceptance
37:50
37:50
Play later
Play later
Lists
Like
Liked
37:50
From revolutionizing communication dynamics to fostering patient-centric approaches, we delve into the secrets behind elevating dental implant practices to new heights of success. Whether you’re a seasoned professional or a newcomer to the field, this discussion offers essential insights for anyone looking to thrive in the evolving landscape of den…
…
continue reading
1
How AI-driven feedback improves communication w/ mpathic Dr. Grin Lord, Dr. Jolly. Host Julie Soukup
25:59
25:59
Play later
Play later
Lists
Like
Liked
25:59
In this episode of the "Take One Patient" podcast, host Julie Soukup introduces Dr. Grin Lord and Dr. Jolly from mpathic to discuss advancements in patient communication. The conversation highlights their work in using AI-driven performance feedback to improve doctor-patient communication. The development and implementation of AI-powered performanc…
…
continue reading
1
"Emergency Room Video Communication & Automation" with Dr. Eric Wilke, ER Doctor
21:08
21:08
Play later
Play later
Lists
Like
Liked
21:08
Dr. Eric Wilke, is the next guest on Take 1: Patient Podcast with host Julie Soukup. Dr. Wilke is an Emergency Room Physician and COO of TECHealth discusses using video to automate patient communication for many patients who walk into the ER and leave with the same challenge. He discusses using new technology, recording, and AI to leverage the repe…
…
continue reading
1
"Remote Pharmacy Safety & Education" w/ Dr. Ronnie Strickland, Cardinal Pharmacy & Host Julie Soukup
23:57
23:57
Play later
Play later
Lists
Like
Liked
23:57
Dr. Ronnie Strickland, Remote Pharmacy Services at Cardinal discusses how outsourcing pharmacy fills gives floor pharmacists time for patient communication and focus on safety. He discusses what can be done from a remote virtual standpoint and how this can help protect patients. In rural, smaller hospitals, along with night shifts, often a nurse is…
…
continue reading
1
When Education Means Protection from Faux Pharmacy
27:03
27:03
Play later
Play later
Lists
Like
Liked
27:03
Dr. Al Carter, PharmD is the Executive Director and the CEO of the National Association of Boards of Pharmacy. He joins our host Julie Soukup, VP of The Medical Memory to discuss the imperative importance of educating patients about online and faux pharmacies. In our podcast, he discusses the importance of nurses educating patients about the concer…
…
continue reading
1
Pharmacy and Provider Support for Discharged Patients
27:04
27:04
Play later
Play later
Lists
Like
Liked
27:04
Sean Wood, VP of Our Medical Practice and Pharmacy Technician talks with Julie Soukup, VP of Sales for The Medical Memory about a newer way to look at patient discharge from hospital to homecare where the Clinical Pharmacy and Provider team are intimately involved to ensure successful outcomes and prevent readmission. He emphasizes the importance o…
…
continue reading
1
'Beyond Medication' w/ Dr. Melody Hartzler, Clinical Pharmacist, CEO of Pharm to Table
25:40
25:40
Play later
Play later
Lists
Like
Liked
25:40
Dr. Hartzler leads the Pharm to Table team to help patients better manage chronic disease through functional and integrative medicine. In this podcast, she talks about the challenges nurses and discharge providers face to fully understand and educate patients about the medications that they take. Understanding time constraints and patient schedulin…
…
continue reading
1
"Be the Change or Be Quiet" w/ Dr. Tanya Osborne-McKenzie, CNO MLK Healthcare with Host Julie Soukup
28:17
28:17
Play later
Play later
Lists
Like
Liked
28:17
Dr. Tanya Osborne-McKenzie joins Julie Soukup, Chief Nursing Officer of MLK Community Healthcare to discuss her experience growing and learning the specialty of leadership. She discusses ways to create change in a hospital system with 3 key factors. 1.) Make a business case for the quality of care via research and data 2.) Speak to the why 3.) Pati…
…
continue reading
1
A World Communication Perspective from Army Nurse Crop Officer, CNO Louis Stout & host Julie Soukup
29:08
29:08
Play later
Play later
Lists
Like
Liked
29:08
Louis Stout joins our host Julie Soukup from Providence Health care. Prior to his experience in the private sector, he was a US Army Nurse Corps Officer and a Healthcare Executive with more than 10 years leveraging a background of driving strategy, direction, and oversight for end-to-end organizational development ranging across government, the pri…
…
continue reading
1
'Steal Shamelessly' Creating and Learning from your Patient Experience Network with CNO Jean Chirico
24:55
24:55
Play later
Play later
Lists
Like
Liked
24:55
Jean Chirico from Eminent Medical Center talks with our host Julie Soukup. Jean comes with a wealth of inpatient, cardiovascular and clinical services before becoming Chief Nursing Officer at Eminent Medical Center. From her diverse experience in many specialties and clinics, she discusses how your community and colleagues can be the best resource …
…
continue reading
1
Discussing Surgical Complications w/ Dr. Anthony Romeo, Orthopedic Surgeon
33:43
33:43
Play later
Play later
Lists
Like
Liked
33:43
'The only way to avoid a surgical complication is to not have surgery.' Yet, when they do happen, how do you navigate that conversation with your patients especially when you are not the surgeon that did the surgery. Dr. Anthony Romeo, is a Shoulder, Elbow, Sports Medicine surgeon at Duly Health and Care, Chief Medical Editor for Orthopedics Today …
…
continue reading
1
The Power of Questions: What clinicians can learn from an Investigative Reporter
25:03
25:03
Play later
Play later
Lists
Like
Liked
25:03
Jennifer Kovaleski, Reporter for Denver 7 News joins our host Julie Soukup as we discuss how Providers and Nurses can use different question types and styles to be more efficient, and learn more about their patients. Jennifer shares with us the tips and tricks she has learned to help people feel comfortable, get to the story quickly (or patient sto…
…
continue reading
1
Why Consider Patient Reading Level For Informed Consent w/ Dr. Kyle Hoedebecke and Host Julie Soukup
26:29
26:29
Play later
Play later
Lists
Like
Liked
26:29
Dr. Kyle Hoedebecke is our guest with Podcast Host Julie Soukup. His IRB studies where he looks at the reading level of the information provided to patients. One of which is where he looks at informed consent at a typical 12-13th grade level why that is, and a discussion about what to do with educational materials, video, and other multimedia measu…
…
continue reading
1
How to Overcome Burnout to Innovate for Patients with Dr. Sharon Grossman
29:45
29:45
Play later
Play later
Lists
Like
Liked
29:45
A qualified Success Coach, Clinical Psychologist, author, speaker, wife, and mother of two. For the past two decades, Sharon has worked on improving the health and well-being of high achievers who so often sacrifice their self-care as a result of work demands and get caught up with everyone else’s expectations that they end up burning out at alarmi…
…
continue reading
1
Ways to Leverage Video for Informed Consent and Mitigate Malpractice with Dr. Brian Wilhelmi
30:59
30:59
Play later
Play later
Lists
Like
Liked
30:59
Earning both a MD and JD at Mayo Medical School, Anesthesiologist Dr. Brian Wilhelmi discusses informed consents, recording consultations, and video documentation to help support providers and mitigate risk. Dr. Brian Wilhelmi is currently the Chair of Anesthesiology at St. Josephs Medical Center, Creighton University Medical School.…
…
continue reading
1
Naturopathic Physician Amber Belt Speaks about Medical Gaslighting and Patient Communication
32:47
32:47
Play later
Play later
Lists
Like
Liked
32:47
As a physician whose practice has been heavily focused on chronic illness and pain, Dr. Belt sees that these patients are regular victims of medical gaslighting. She works with her patients to recognize gaslighting when it happens, as well as helping them to advocate for themselves. Dr. Belt also thinks that educating practitioners is a great step …
…
continue reading
1
How Communication Changes when the Patient is a Child
36:10
36:10
Play later
Play later
Lists
Like
Liked
36:10
Dr. Soham Roy, a pediatric ENT surgeon joins us to discuss how aspects of communication change when the patient is a child. In this podcast, we discuss how the dynamics change when the decision-maker isn't necessarily the patient, how to involve children in the communication process about their care, and different tips and tricks to consider when e…
…
continue reading
1
3 Things Learned from Rounding 35 Years in Patient Experience
28:41
28:41
Play later
Play later
Lists
Like
Liked
28:41
Army Veteran and Patient Experience Expert, Germain McAuley talks about what she's learned with leadership rounding and how expert nurses and doctors communicate. A leader in Patient Experience, Hospital Excellence. Germaine, a retired Army vet discusses the essential things she's learned about patient communication and simple things ANY nurse lead…
…
continue reading
1
What Cosmetic Sales can Teach about Patient Communication
30:11
30:11
Play later
Play later
Lists
Like
Liked
30:11
Take 1: PATIENT, a Podcast about communication excellence. This week we have Sherrine Washington! The dental and cosmetic space industry is known for being a 'cash business' when it comes to 'sales' and 'closing surgeries.' That being said, Dentists and consultants have to be much more aware of the way they communicate, and how they come across to …
…
continue reading