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Welcome to The Support Automation Show, a podcast by Capacity, hosted by Justin Schmidt. We host conversations with leaders in customer or employee support who are using technology to answer questions, automate processes, and build innovative solutions to any business challenge.
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Strong Leaders Serve with Teri Schmidt

Teri Schmidt | Leadership Coaching & Teambuilding | Creating More Just & Compassionate Workplaces Through Leadership

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The leadership podcast for people who are in leadership not for the status and power, but instead to use that status and power to make a way for others to realize their full potential. Hosted by Teri Schmidt, Leadership Coach & CEO of Stronger to Serve Coaching & Teambuilding. Each week we focus on supporting new and mid-level leaders who are dealing with the overwhelming realities of transitioning into roles where their success isn't just defined by their performance, but by the performance ...
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Boston Legal TV Show Podcast: Hosted by Dana Greenlee of Boston-Legal.org: Commentary on Boston Legal TV Show, featuring episode audio, guests experts that discuss show news, in-depth commentary about plot lines and show characters on Boston Legal TV Show seen on the ABC TV Network.
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Real Talk is your audio experience for informative discussions on Integrative Counselling & Coaching. We explore everything from Mindfulness and Talk Therapy to Music and Nutrition. Jenny helps people discover and develop strategies to positively transform their lives. In addition, insightful interviews with experts and guests are meant to inspire and encourage you to live your best life.
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Educators share stories from inside the educational world to showcase the powerful and significant impact that educators have. But what about you? Who was the educator who had the greatest impact on you? What was it about this educator that was special, or made you feel special? What could we all do to be that person for someone else?
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The SPYPOINT Podcast is a place where we share stories and tips with some of the best hunters and people in the world. If you can do it in the wild outdoors, we're talking about it, so you can be better, enjoy it more, and learn something along the way.
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The Eddie Jones Coaching Podcast gives you an insight into elite-level coaching as England head coach Eddie Jones and RFU director of performance Conor O'Shea discuss their methods and techniques from half-time team talks, to how to motivate a squad after a defeat, as well as recounting some of their favourite stories from rugby. Hosted on Acast. See acast.com/privacy for more information.
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Send us a Text Message. Do you sometimes feel like the empathy at work pendulum has swung too far in one direction? Like people are starting to take advantage of caring leaders? Today's guest, Maria Ross, addresses that feeling head on in her upcoming book, The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Bounda…
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Fear the 'Fro crossed the pond to talk Cavs and Olympics with Thomas, purveyor of the "Cavs France" twitter account (@CavsFRA). We get into Team USA's win over France, and the state of basketball internationally. Then we talk Guerschon Yabusele's potential NBA return (Cavs?), the Noah Lyles "World Champions" debate, and what we learned from Kenny A…
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Send us a Text Message. Something a little different this week: We're sharing an episode of the Thrive in the Workplace and Become a Force for Good podcast in which Teri has a rich conversation with Charlotte Stebbing-Mills that includes: How Teri's childhood led her to believe in the power of leadership coaching How leaders can develop the collabo…
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This is the greatest day in the history of the Fear the 'Fro podcast. Jarrett Allen, from out of nowhere, signs a maximum extension with the Cavs! The center signs a three-year extension for 91 million dollars, which will give the Cavs control over his future for the next 5 seasons. Bob Schmidt, of Fox Sports Radio, talks through all the details.…
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Fear the 'Fro is back with Evan Mobley's extension in the bag. But today, we have a special guest. Bob is joined by the voice of your Cleveland Cavaliers... Tim Alcorn! Bob and Tim discuss the current state of the Cavs, and then have a lengthy discussion about how Tim came to follow in the footsteps of Cavaliers broadcast legend, Joe Tait. Plus, an…
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Send us a Text Message. Do you have a natural affinity for humble leadership but worry that it is less efficient than command and control? This week Teri Schmidt chats with Urs Koenig about how radical humility leads to more effective AND more efficient teams and organizations. Urs shares eye-opening insights from his diverse experiences, from mili…
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After another magnificent summer league outing, Jaylon Tyson demands coverage. Today, Bob Schmidt is joined by the radio voice of the Cal Golden Bears, Justin Allegri, who shares stories of his experiences with Jaylon during his time at Cal. Then we go to the audio mailbag, where Brett has thoughts about the future of Isaac and Mikal Bridges. (0:00…
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Bob Schmidt, of Fox Sports Radio, is joined by Greg Swartz of Bleacher Report to talk about the Summer League Cavs. But first, Bob opens with a conversation about Darius Garland and his comments about not wanting to be traded. (0:00) Darius Garland - "I Don't Want To Be Traded" (aka Bob rails about Klutch) (15:30) Greg Swartz (of Bleacher Report) j…
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Send us a Text Message. Ever found leadership lessons in the most unexpected places? In this episode, I share an eye-opening experience from a simple visit to an ice cream shop. Discover how a single employee’s focused and calm demeanor transformed my perspective on leadership and productivity. Tune in to learn how you can leverage focus over frenz…
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Patience is a virtue... which none of us Cavs fans currently possess. Isaac Okoro's future is still very much unresolved and up in the air. Bob Schmidt, of Fox Sports Radio, dives into all the various CBA mechanisms that are proving to be hurdles in moving forward with other offseason goals until Isaac's situation is resolved. Only the nerdiest of …
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Send us a Text Message. In this episode, we are joined by Danielle Fette, the innovative founder behind Fettech, a forward-thinking healthcare business specializing in regenerative medicine. In our conversation, Danielle delves into her unique approach to leadership, which emphasizes values, intuition, and the importance of trusting one's gut feeli…
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The 2024 NBA Draft is almost here, and if you've thought to yourself, "what would the draft look like if it was run exclusively by Cavalier podcasters?", WELL TODAY IS YOUR LUCKY DAY! Joining Bob to draft on behalf of every team ahead of Cleveland is Evan Dammarell of "Right Down Euclid", Mack Perry of "It's Cavalier Podcast", Tony Pesta of "Junkya…
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Bob Schmidt, of the Fear the 'Fro pod, and Cooper Klein, of Upside Swings: An NBA Draft Podcast, take a deep dive into prospects who may be of interest to the Cavs. We get into all the big names, and the best approaches the Cavs should take. So if you like talking prospects in painful detail, you'll love this pod. (0:00) Intro (4:50) Cooper's Persp…
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Fear the 'Fro kicks off with a rant about NBA head coaching vacancy desirability (aka Cavs vs Lakers). Then Bob is joined for a first look at the upcoming draft, with a guest appearance by Es Baraheni (Raptors Writer at Forbes). We talk about our favorite prospects, the approaches we could see, and discuss some of the considerations the Cavs must f…
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Send us a Text Message. On our last episode, Brigadier General AnnMarie Anthony shared that one of the keys to her success as a leader was listening to feedback from those who disagreed with her. But that's easier said than done. In this episode we dig a little deeper into why that's so difficult and provide a simple technique you can try at work o…
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JB Bickerstaff is out, and Koby Altman has spoken. Bob Schmidt, of Fox Sports Radio, is joined by Sports Illustrated's Chris Mannix, to break down the Cavs coaching vacancy, and what the summer holds. Chris talks about hypothetical Garland moves, his draft favorites, and his thoughts on the next Cavaliers coach. Appreciate the ratings and reviews. …
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Send us a Text Message. What does it mean to you to be a courageous leader? A model of courageous leadership in action, Brigadier General Anne Marie Anthony, director of the Joint Electromagnetic Spectrum Operations Center, US Strategic Command shares her story as evidence of the courage that it takes to learn and lead. Courage to embrace one's own…
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Fear the 'Fro has mourned our fall for approximately two seconds, and now it is time to attack offseason narratives, most pressing of which is..... "THE SKY IS FALLING! DONOVAN WILL LEAVE US! WE MUST TRADE HIM NOW!" Bob Schmidt, of Fox Sports Radio, is joined by Keith Smith, the salary cap guru behind Spotrac, to discuss everything that await the C…
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The season is done. Evan Mobley and Marcus Morris sent it out on a high-ish note, as the Cavaliers battled admirably against impossible odds, but were eliminated by the Celtics. What now though? The vultures are circling the carcass, and JB is headed for the chopping block, according to the media reports that came out following the game. Bob Schmid…
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Fear the 'Fro is thriving! The Cavs take home their first road playoff win in two years, as Donovan Mitchell, Evan Mobley, and Caris Levert propel Cleveland to a 24-point win. Now the series heads back to Cleveland, as Bob Schmidt, of Fox Sports Radio, breaks it all down, on the best offensive night of Evan Mobley's playoff career.…
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Send us a Text Message. Are you navigating the complexities of leading a remote team? In this episode, we explore the unique challenges and opportunities of remote leadership. Drawing from extensive experience and expert conversations, we highlight the importance of intentional leadership in fostering team performance and well-being. Listen to disc…
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Fear the 'Fro is here with one final pre-Celtics drop. Today Bob Schmidt, of Fox Sports Radio, is joined by Smooth, the man behind much of the writing on the Cavaliers at RealCavsFans.com. We talk Cavs-Celtics, what we've seen from the Cavs in the 2024 Playoffs so far, and what may lie ahead in this series & heading into the second summer of Mitche…
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Cavs advance! Bob Schmidt, of Fox Sports Radio, talks Cavs-Magic game 7, after Cleveland mounts a huge comeback on the backs of Donovan Mitchell, and Max Strus. Isaac Okoro got the start, and came up huge in the second half, while for Orlando, Franz Wagner struggled mightily. Now the Cavs face the Celtics, in what will be a difficult test. Plus, a …
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This week, SMSU is busy preparing for its 56th commencement ceremony on Saturday, April 4th. To discuss the social media and content creation surrounding commencement and for the university as a whole, we invited Mitchell Riibe, the Digital Marketing Strategist, to go over what SMSU is doing regarding content creation.…
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WHAT A NIGHT. The Cavs, despite losing their best playoff performer (Jarrett Allen), held on to beat the Magic behind a defensive sequence from Evan Mobley that will send Tim Bontemps into hiding. Darius Garland exploded out of the gates, and Max Strus and Donovan Mitchell paced the second half scoring as Cleveland survived a whole lot of Paolo Ban…
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This Week is the SMSU Alumni and Foundation’s “M4L Day Of Giving”. On April 25th, M4L Day (Mustangs 4 Life Day) will bring alums, friends, students, parents, faculty, and staff for Southwest Minnesota State University's Day of Giving. This 24-hour online fundraising event offers opportunities to show your Mustang Pride. Your support will directly i…
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This week the computer science student’s have been busy this year putting together an app that they call, Calbuddy, short for “Calendar Buddy”. It allows students to fill out what type of events they would like to be notified about, it can also work for class notifications through the work they did with the SMSU IT department.…
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Send us a Text Message. In an election year, discussions can get heated. But how do we maintain respect? In our new episode with Justin Jones-Fosu, explore strategies for engaging in difficult conversations without losing sight of humanity and respect. It's a timely listen for anyone looking to navigate challenging dialogues with grace. Resources: …
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It's a crossover episode of the Fear the 'Fro podcast, as Jonathan Osborne joins Bob Schmidt, to break down the Cavaliers and Magic as we await Game 1. We recap the season series, talk about the chances Jonathan Isaac starts and what that could change, talk some All-NBA defense, enemies of BOTH pods, and the keys to success for our Cavs and his Mag…
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Fear the 'Fro breaks down the story of the day... The Cavs losing their way into a matchup with Orlando. Bob Schmidt, of Fox Sports Radio, discusses the tactic, the awkward post game presser with JB, and sets the stage for a week long playoff runup to Orlando. Plus, we announce the first winner of the 'Fro Pod Payback (a cash giveaway). Thanks for …
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This week, Tayyaba Rahman is in the studio discussing her upcoming event, the Future Forward Speaker Series, presented by North Star Mutual School of Business. Tayyaba comes from Pakistan and is pursuing her Master of Business Administration at SMSU. The event occurs on Monday, April 15, from 3-5 pm in the SMSU Conference Center! RSVP for this free…
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Next week, the SMSU Theatre Program presents “An Inspector Calls.” Director Nadine Schmidt chose this show because it's a classic detective story that fits this year's theme: Timeless and Timeliness. Senior Theatre Major Colton Jensen plays Eric Birling, a member of the family called on by Inspector Goole. Colton touches on how he prepared for the …
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The Cavaliers get back to winning, as they topple the Jazz in Utah. The frontcourt thrived, Sam Merrill continued to pour in threes against the Jazz, and the offense looked crisp and fluid in defeating the young core of the Jazz. Bob Schmidt, of Fox Sports Radio, first makes a case FOR Dan Gilbert's optimistic comments regarding Donovan's future in…
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This Week, Dr. Ken Murphy joins us to discuss the upcoming solar eclipse on April 8, 2024. In preparation for that, the planetarium at SMSU is putting on a show this weekend. Tickets are sold at the door for five dollars, and SMSU students get free admission. Dr. Murphy discusses the significance of this solar eclipse and provides “need to know” in…
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The losing skid is over! The Cavaliers defeat the NBA's slumpbuster, the Charlotte Hornets, to maintain their hold on the 3rd seed in the Eastern Conference Playoffs. Bob Schmidt, of Fox Sports Radio, breaks down the game from Mook to Ev to Georges. Then we talk about the state of the fanbase as the Cavaliers are seeing a post all-star break slide,…
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Stupid Terry Rozier. He hit two daggers on Okoro, and the Cavs snatched defeat from the jaws of victory. Jarrett Allen was majestic, but his 5th 20-20 game of his career resulted in the first one that came in a losing effort. Bob Schmidt, of Fox Sports Radio, reacts to the game, and then goes to the audio mailbag for questions from Brett and Isaac,…
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This week, Dr. John Ginocchio is preparing for guest artist Tom Scott, who will perform with the SMSU Jazz Ensemble and area high schools. This activity is funded in part with a grant from the Southwest Minnesota Arts Council made possible by an appropriation from the Minnesota State Legislature with money from the State's general fund. Tom will ho…
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We’re back after Spring break with SMSU Student Body President Sam Lund. Sam goes over his journey at SMSU, recapping what led him to choose SMSU, how he dealt with online learning through the pandemic, and how important it is to be involved on campus. Sam also goes over what he’s been up to the past few weeks and the great opportunities that have …
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Bob Schmidt, of the Fear the 'Fro pod is back with Shamit Dua, author of the "In the N.O." substack, and Pelicans analyst. We dive into the state of the Cavaliers and Pelicans, parallel existences (Herb and Okoro), and discuss the possibilities our franchises' futures intersect. Then we jump into predictions surrounding the All-NBA Defensive Team, …
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Fear the 'Fro is back, recapping recent struggles, as the Cavs have dropped 3 of 4. The Cavs fell to the Suns, after a great start where Darius Garland scored 21 points in the first quarter. Craig Porter Jr., Caris Levert, and Jarrett Allen all made big plays in a late rally that fell short as Durant, Booker, and Beal all thrived. Rudy Gobert was f…
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Without a doubt, the Cavs secured the single best victory of the season. Dean Wade, undrafted hero, exploded in the 4th quarter to topple the Celtics, as the Cavaliers mount a shocking comeback. History was made on several fronts, so join Bob Schmidt for this celebratory Fear the 'Fro pod, as we honor the Drippy one.…
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The Knicks cucked us. The Celtics await. Is the sky falling? Can JB right the ship with Donny and Max out with injuries. Bob Schmidt, of Fox Sports Radio, is joined by Jordan Zirm on this episode of Fear the 'Fro. Topics include: (0:00) Knicks Loss Reaction (5:49) Concerns Have Arisen Since All-Star Break (10:50) The Two Big Conundrum - Jordan's Ta…
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This week we call up SMSU alumni Wokil Bam who earned a degree in environmental science and chemistry and a minor in biology from SMSU in 2012. Since then he’s been busy studying and researching earning his master's from LSU in 2015 and his Phd in 2021. Since June 2023, Wokil has worked with Woods Hole Oceanographic Institution (WHOI) as a postdoct…
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Fear the 'Fro is back celebrating a historic evening for Max Strus, who poured in 15 points in the 4th quarter, including a 60-foot buzzer beating heave that won the game for the Cavs over the Dallas Mavericks. Despite 75 combined points from Luka and Kyrie, the Cavs won behind 14 threes from Strus and Donovan Mitchell. (0:00) Cavs topple the Maver…
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On this week’s episode, Vickie Abel gives us an in-depth look into what challenges SMSU students face and how Accessibility Services helps give them the best opportunity to succeed. Vickie is also the coordinator for the Mustang Market which helps provide basic living items ranging from food to hygiene products. If you would like to donate to the M…
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Fear the 'Fro is back after the All-Star break, as Cleveland, playing without Donovan Mitchell, falls to the Orlando. The Magic outmuscled the Cavs, as their bench and an unusually good shooting performance led them to victory. Bob Schmidt, of Fox Sports Radio, sulks and then revisits Tim Bontemps appearance on Cleveland Sports Radio (92.3 The Fan)…
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Send us a Text Message. We're taking a brief pause but join us back here in April for some excellent guests and content that we can't wait to share with you! Currently booking Q4 1-1 coaching! If you want to explore what's possible and if it fits your needs as you work to finish the year strong, book an intro call here. Connect on LinkedIn: https:/…
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