Best Latchel Podcasts (2024)

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30. How To Streamline Utility Management In Rentals With Wes Owens of Citizen 44:43

7h ago44:43

44:43

Are you a property manager looking to streamline your utility processes and improve resident experiences? Look no further! In this episode you will get expert tips and best practices on managing national utility services, compliance issues, and resident convenience. Joining us are Wes Owens and Will Schantz from Citizen Home Solutions to provide va…

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29. From Football to Pest-Control Kingpin: an Entrepreneurs Journey with Tom Clements of Pest Share 44:12

9d ago44:12

44:12

How does one go from a Division 1 football player to a pest-control kingpin? And what can you learn from their journey? In this episode,Tom Clements, co-founder and CEO of Pest Share, sits down with Marc to share his entrepreneurial journey. From Tom’s childhood struggles to his successful entrepreneurial career, Tom shares valuable insights, perso…

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28. Avoid Property Management Banking Fraud with Allison Disarro of Enterprise Bank 51:05

23d ago51:05

51:05

Property Management companies are experiencing fraud in many different ways. Allison Disarro from Enterprise Bank is a banking expert and joins Marc on this episode to shed light on this crucial aspect of banking fraud and compliance often overlooked by property managers. They dive into the intricacies of trust accounting and share eye-opening expe…

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27. Why VAs Don't Work; with Pete Neubig of VPM Solutions 49:40

1M ago49:40

49:40

Are you struggling to keep up with the demands of property management while also trying to grow your business? With the help of virtual assistants (VAs), you can streamline your operations, save on costs, and achieve scalability. Join Marc as he sits down with Pete Neubig, co-founder of VPM Solutions, to discuss the practical use of VAs in property…

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26. Retain More Owners and Doors with Lior Abramovich of Blanket 55:55

2M ago55:55

55:55

How many properties did your property management company lose last year? Is there a way to actively retain more of your owner clients and their properties? In this episode, Marc sits down with Lior Abramovich from Blanket Homes to discuss innovative strategies for retaining existing property owner-clients. From lessons learned in the Israeli Navy t…

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25. How To Value A Property Management Company with Jock McNeill of PURE Property Management 57:56

2M ago57:56

57:56

How much is your property management company worth? How much should you pay if you are buying another company? What are the different ways to calculate the value? This episode provides strategic insights on property management company valuations and acquisitions as Marc is joined by industry veteran Jock McNeill from PURE Property Management and Jo…

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24. Maintenance and All Things Property Management with Ethan Lieber of Latchel 50:42

3M ago50:42

50:42

How does maintenance impact your property management company? Marc is joined by Ethan Lieber, the founder and CEO of Latchel, a company that helps property managers simplify the overall maintenance process and allows property managers to sleep better at night. Marc and Ethan also discuss how the principles of economics impact a property management …

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23. The Most Asked Property Management Questions with Marc Cunningham 36:52

3M ago36:52

36:52

Do you lie awake at night wondering how to transform your property management business into a well-oiled machine? In this episode of the Property Management Business Podcast, host Marc Cunningham answers questions sent in by listeners. From exploring the feasibility of a self-running property management business to discussing pricing strategies for…

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22. Industry Trends With Andrew Smallwood of Second Nature 53:35

4M ago53:35

53:35

What would you give to know the exact future of property management? Well, you’re in luck! On this episode of the Property Management Business Podcast, Marc chats with Andrew Smallwood from Second Nature to talk about the future of property management with innovations, strategies, and nuggets of real-world wisdom that will help you view this indust…

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21. Online Marketing Dos and Don'ts 43:31

4M ago43:31

43:31

What is the best way to market your property management business? Have you been thinking about expanding into multiple markets? Stephen Fox with Upkeep Media joins Marc in this episode of the Property Management Business podcast to talk about the challenges they face using a strategic, long-term marketing mindset, considering the way advertising is…

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20. Principles Before Process: The Importance of Establishing Your Property Management Operating Principles 33:18

5M ago33:18

33:18

Are you ready to take your property management business to the next level? In this episode of the Property Management Business Podcast, Marc shares the six principles of property management. From making problems disappear to maintaining high standards for desirable tenants, Marc shares valuable insights and strategies for running a successful prope…

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19. Grow Revenue While Helping Residents Build Credit with CredHub 36:49

5M ago36:49

36:49

Can property managers report resident rent payments (and missed payments) to credit bureaus? Should credit reporting be a benefit that property managers offer to their residents? Join us on this episode of the Property Management Business podcast as we explore credit reporting with special guest Steve Jarvis from CredHub. Steve shares insights into…

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18. Is there a Legislative War Against Property Managers? 44:14

6M ago44:14

44:14

Are you a property manager or real estate investor, feeling the heat from mounting tenant protection rights and laws? Marc is here to explain what's really happening and how it has changed the landscape of the industry. Marc will navigate you through the evolving legislation, tenant protection rights, and the emerging concept of "landlord collusion…

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17. Top Clauses You Can't Miss in Your Property Management Agreement! 30:38

6M ago30:38

30:38

What are the most overlooked but most essential terms, clauses, and elements of a property management agreement? In this episode of the Property Management Business Podcast Marc shares his thoughts on this question, and discusses owner reserves, lease renewals, security deposits, and the authority to manage properties effectively. Learn practical t…

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16. Property Management Eligibility for the ERC Tax Credit 32:52

7M ago32:52

32:52

Are you a property manager trying to navigate the eligibility requirements for the Employee Retention Tax Credit (ERC)? Stay up-to-date and learn how to apply for this crucial financial assistance on this episode of Property Management Business Podcast as Marc chats with Charles Hawkins from the Origins Group. Hear his insights about how your prope…

1
15. How to Improve Communication with Owner Clients 27:21

7M ago27:21

27:21

Are you a property manager looking for ways to improve your communication with owner clients? In this episode of the Property Management Business Podcast, Marc shares his key strategies for effective owner communication. Learn how to keep your owners informed and build trust with regular, clear, and timely updates - from initial notifications to va…

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14. Get Control of Your Time By Using Showdigs 43:18

7M ago43:18

43:18

Do you waste time driving between rental properties? Get back control of your schedule with Showdigs. Join Marc as he sits down with Kobi Bensimon, founder of Showdigs, to discover how on-demand showing agents handle inspections, notice delivery, and showings.Reduce windshield time and free up your calendar by leveraging their network. Marc will al…

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13. The 13 Steps to Starting a Successful Property Management Business 32:30

8M ago32:30

32:30

Are you ready to start your property management business? With Marc's expert advice, you'll learn the 13 essential steps that will give your business a strong foundation. From making sure you have the right license to ensuring finances are in the right place and even having a website available for residents and owners. Tune in now to this episode o…

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12. Streamline Your Property Management Business with Video Clones 37:04

8M ago37:04

37:04

Are you a property manager looking for an innovative way to manage your business and market your services? In this video, Marc shares valuable insight on how to effectively 'clone' yourself using video so that you can maintain consistency in marketing, address owner-client queries, and control various processes in your business. Need help Eliminati…

1
11. How To Stay Motivated In The Property Management Business 25:25

9M ago25:25

25:25

Are you a property manager looking for ways to stay motivated in a demanding and sometimes draining job? Look no further! In this episode, Marc Cunningham provides valuable advice on how to maintain motivation while managing properties. He discusses the importance of remembering that property management is a people business, avoiding the false narr…

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10. Maximizing Success: When and How to Hire to Stay Ahead of the Competition 37:38

9M ago37:38

37:38

Are you looking to hire the right people to grow your business? Listen in as Marc talks about when and how to hire the right people for your team on this episode of Property Management Business Podcast. Get insight on how to build a competitive team that will help your business thrive and survive. Click here to find the perfect real estate or prope…

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9. Stop Spending Money On Marketing: How To Grow Your Business For Free 32:37

10M ago32:37

32:37

Ready to supercharge your property management business without spending a dime? Then don’t miss this episode of the Property Management Business Podcast! Marc will share the 4 essential components you need to have in place to optimize your marketing strategy and maximize your success. This episode is packed with valuable strategies, practical tips,…

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8. How To Calculate A Rent Increase On A Lease Renewal 32:23

11M ago32:23

32:23

Are you looking for a way to calculate a rent increase on a lease renewal? In this episode, Marc Cunningham provides an easy-to-follow guide for understanding how to accurately determine your new rental rate. He explains the process step by step, so that you can have confidence in the calculations. Need help making sure your trust accounts are reco…

1
7. Maximizing Profits: Master A Dynamic Pricing Model 33:32

11M ago33:32

33:32

Are you a property manager looking for ways to best structure your pricing to your owner-clients? In this episode, Marc Cunningham compares the benefits and drawbacks of rigid vs. dynamic pricing models. He explains the importance of keeping your fees flexible in order to provide owners with the best value. Tune in to hear his insights on negotiati…

1
6. Rent Properties Faster: Rent-Ready Standards 37:09

11M ago37:09

37:09

Are you looking for strategies to rent out your properties faster? Marc Cunningham has the answers! In this episode, Marc discusses his tips and tricks for ensuring your properties meet a higher rent-ready standard. Learn why it's important to not advertise too early, add updated photos or videos of the property, and price accordingly per market co…

1
5. Simplify Your Property Management Maintenance 30:20

12M ago30:20

30:20

Are you a property manager who is tired of dealing with never-ending maintenance issues? In this episode you will learn how to manage common issues with confidence, including clarifying vendor expectations and balancing price, quality, and timeliness. Marc will share best practices for managing those maintenance challenges, including how to adopt a…

1
4. How to Effectively Screen Potential Owner Clients 27:38

1y ago27:38

27:38

Have you ever been hired by a property owner only to realize that they are not a good fit for you? In this episode, Marc brings his expertise and shares his top tips for screening and vetting potential owner-clients so that you can establish meaningful relationships without any unnecessary stress. Don't miss out on how to unlock the secret to succe…

1
2. The Truth About Property Management: Pros vs. Cons 26:22

1y ago26:22

26:22

Are you considering starting a property management business, but not sure what's involved? In this episode, Marc is going to break down the pros and cons of running a property management company, helping you make an informed decision if the business is right for you. From dealing with tenants to managing maintenance requests, being a successful pro…

1
3. Discover the Exciting Future of Property Management 20:15

1y ago20:15

20:15

What does the future hold for property management companies? In this episode, you will learn all about how the market is changing and what this means for you. Marc will dive deep into the future of property management and explain the latest trends and techniques that are shaping the industry. Additionally, he will introduce you to some of the most …

1
1. The Property Management Business Podcast 3:23

1y ago3:23

3:23

Looking to build, grow, or protect your property management business? This is the Property Management Business Podcast hosted by Marc Cunningham, a veteran property manager with over 40 years of experience as a property manager and most importantly, running a property management business. The podcast offers practical insights for beginners and expe…

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Ep 45: The Emergence of Insuretech Solutions for Better Customer Experience, Retention, & RPU 1:02:52

2y ago1:02:52

1:02:52

Among the many things emerging in our industry, one of the exciting ones we wanted to focus on in this podcast is the emergence of integrated landlord insurance solutions in the SFR space. Insurance? Exciting? We know it was rebellious of us to use the two words in the same sentence. But... in our conversation with SES Risk Solutions, we talked abo…

1
Ep 44: What the Fast Expansion of ”Build For Rent” Means for Property Management Companies 1:01:01

2y ago1:01:01

1:01:01

The concept of Build For Rent housing & rental management is changing the landscape of the property management industry. In the past few years, Build For Rent communities have skyrocketed across the US as renters left large metros in search of the space offered in a Single Family home. Strata SFR has quickly become a national leader in the fast exp…

1
Ep 43: Navigating the Rise of AI & Workflow Automation in Property Management 51:50

2y ago51:50

51:50

With the recent surge of PropTech and innovative solutions making their way into the Property Management industry with greater and greater velocity, there's been a lot to navigate through... How should and shouldn't tech be utilized in such a relationship focused industry? How do you choose the right tech stack with increasing option overload? How …

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Ep 42: The Proven Path to Scalable Growth Without Operational Headache with Andrea Hardaway 1:00:45

2y ago1:00:45

1:00:45

Can Property Managers scale and grow their business without putting in 40, 50, 60+ hour work weeks? We know of at least one who has done it! And, luckily for the rest of us, she wrote an entire book detailing her approach. In this session, Andrea talks through her experience as a business coach in the corporate world, and how she's applied many of …

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Ep 41: Building Systems That Can Scale with Jordan Muela, CEO of Lead Simple 1:01:55

2+ y ago1:01:55

1:01:55

If your company were to double in size tomorrow, what in your processes would break? What's the best way to build systems today that will support future scalability? What core traits do some of the most successful Property Management companies have in common? We dug into these questions and more with Jordan Muela - CEO of Lead Simple, Cofounder of …

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Ep 40: PM Grow 2022 - The Future of Property Management 55:53

2+ y ago55:53

55:53

You'll want to tune in to hear: What's driving 2022 industry trends and what you need to know to optimize on the changing landscape. A sneak peak into the most anticipated sessions of PM Grow 2022: A mini market consolidation debate - build to get acquired or build to stay healthily independent? How to strike the balance of AI vs HI (tech and human…

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Ep 39: The #1 Step to Staying With Your Business Mission 59:39

3y ago59:39

59:39

No matter what stage you're in in your entrepreneurial journey, knowing how to define and stick with your business mission is key to the longterm success and overall business health of your company. So to dive into the nitty gritty of this topic, we sat down with Jen Shultz, Founder of The Non Nine To Five - a company that helps women leave their 9…

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Ep 38: Closing Marketing Gaps to Compete In The New Normal 1:10:39

3y ago1:10:39

1:10:39

Four and Half is a tech forward marketing agency for Property Managers focused on giving them the tools and knowledge they need to position themselves competitively in their markets. Tune in to hear what trends are driving a deeper need for more robust marketing initiatives, and learn how you can be adjusting your marketing strategy to close more o…

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Ep 37: Simple Numbers 2.0: Rules for Smart Scaling 1:04:31

3y ago1:04:31

1:04:31

Tune in for our in-depth conversation with Greg Crabtree - author of Simple Numbers: Straight Talk, Big Profits, and its follow up book, Simple Numbers 2.0 - Rules for Smart Scaling. Greg is known well in our industry for his contributions to the NARPM Accounting Standards and his consulting services for entrepreneurs. We unpack the 3 simple steps …

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Ep 36: RentRedi & Latchel: Coordinate Maintenance Right from Your RentRedi Dashboard 1:01:52

3+ y ago1:01:52

1:01:52

Latchel recently partnered up with RentRedi to offer our maintenance coordination services to landlords and property managers right from the RentRedi dashboard. Tune in to this session to dive into how the partnership works and to get details on all of the other features that help landlords run a more efficient operations.…

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Ep 35: How PMs Can Reach 25% Profitability & Beyond in 2021 53:45

3+ y ago53:45

53:45

We sat down with Founder/CEO of PM Profit Coach, Daniel Craig to dive into the details of profitability. Daniel has worked with clients to increase their profitability into, or well beyond 25% profitability. For reference, the industry average is 6% profitability. The session outlines: Why profit margins are typically so low, and how to rise above …

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Ep 34: Multiplying Yourself - Hiring Effectively to Maximize Efficiency and Minimize Turnover 1:04:36

3+ y ago1:04:36

1:04:36

Have you ever wished there was more of you? We sat down with Anne & Mark Lackey, Owners of Hiresmart Virtual Employees to discuss how they started their company based off their own needs as broker/owner property managers. They started Hiresmart to solve 3 main problems: Owner Overwhelm Staff Turnover Poor Customer Service & Follow Up. Anne & Mark d…

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Ep 33: Creating a Transformative Social Media Strategy 1:06:49

3+ y ago1:06:49

1:06:49

We sat down with Martynas Fedotovas, owner of Equity Nest - a social media agency focused on helping real estate professionals and property managers grow and scale their business through brand and social media marketing. With social media marketing taking a larger spotlight in the new normal, we talked with Martynas about how property managers can …

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Ep 32: The Essentials of Third Party Property Condition Reports 1:02:46

3+ y ago1:02:46

1:02:46

Property condition reports that remove the bias and include essentials you may not have thought of can be a pain to navigate and run diligently. Tune into our session to learn the essentials of: Move In/Move Out Reports Periodic Condition Reports Acquisition Reports Learn why you need them and how you can offload them to the team at OnSightPros.…

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Ep 31: 25 Income Streams for Your PM Business with Marc Cunningham 1:00:35

3+ y ago1:00:35

1:00:35

Marc Cunningham dives into a handful of the 25 proven income streams for your PM business included in his online course. Head to https://www.propertymanagementsystem.org/income-streams to access the course and get 25% off the course using the code: "latchel" at checkout. Discount is valid until the end of October 2020. A few of the topics in the po…

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Ep 30: Increasing Revenue Per Unit with Second Nature's Air Filter Delivery 1:03:22

4y ago1:03:22

1:03:22

Tune in for our conversation with Second Nature CEO Thad Tarkington. We go over how Second Nature's subscription based air filter delivery service works for PMs and how it can help increase revenue per unit. We also talk through the rise in popularity of resident benefit packages and the best way to implement them. You can visit residentbenefitpack…

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Ep 29: The Amazon Approach to Resident Service 1:13:37

4y ago1:13:37

1:13:37

Have you ever wanted to make your property management systems and experience as "easy as Amazon"? Our co-founder/COO Will Gordon, and Operations Director, Jennifer Pascon, both worked at Amazon prior to Latchel. They've pulled a lot of the operational concepts from Amazon into the maintenance sector of Property Management. We wanted to share exactl…

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Ep 28: What Property Managers Need to Know About the Future of Smart Home Technology 58:15

4y ago58:15

58:15

We sat down with PointCentral CEO, Sean Miller, to discuss the latest in smart home tech, how to get your owners on board with the investment, and what property managers need to know about the future of smart home tech. Point Central provides smart home solutions that enable vacation rental and residential property managers to remotely control ener…

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Ep 27: How to Choose the Right Maintenance Vendors to Support Your Business w/ Kathleen Richards 58:03

4y ago58:03

58:03

Navigating the vendor marketplace can get a bit overwhelming sometimes. So we'll be sitting down with Property Management coach Kathleen Richards to dive into the details of finding your preferred maintenance vendors and how that can be a game changer for your business. Tune in to get rich industry insight from a professional who is: A former Broke…

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Ep 26: How North County Property Group Has Become a Top PM Company In a Large Market 1:07:15

4y ago1:07:15

1:07:15

When it comes to sharpening your competitive edge in a large market, there's no better man to discuss this with than Bob Preston, President of North County Property Group in San Diego. North County Property Group has been named a Top Property Management company in San Diego by the San Diego Business Journal for the past 5 years in a row. Their aver…

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